НАИБОЛЕЕ РАСПРОСТРАНЕННЫЕ КОДЫ ОШИБОК
Во время оплаты могут возникнуть некоторые проблемы. Пожалуйста, ознакомьтесь со списком кодов ошибок ниже, так как это может помочь вам в процессе оплаты.
Ошибка 1002:
Сумма покупки слишком велика для проведения платежа. Попробуйте совершить покупку на меньшую сумму. Если проблему не удалось решить, обратитесь в службу поддержки Xsolla.
Эта ошибка может возникать, когда вы пытаетесь использовать способ оплаты через SMS (недоступен в России). Имейте в виду, что SMS-платежи идеально подходят для микротранзакций, но не всегда подходят для покупок на сумму более 15 USD. Для совершения таких платежей мы рекомендуем использовать альтернативный способ оплаты.
Ошибка 1019:
Ваш мобильный оператор не поддерживает данную услугу. Пожалуйста, выберите другой способ оплаты или обратитесь в службу поддержки Xsolla.
Эта ошибка может возникать, если ваш номер телефона не может быть использован для оплаты. Мы рекомендуем использовать другой способ оплаты.
Ошибка 1049 или 1092:
Ваш платеж был отклонен по соображениям безопасности. Пожалуйста, обратитесь в службу поддержки Xsolla.
Эта ошибка может возникать, если наша система распознает ваши попытки оплаты как нетипичные. Для завершения платежа мы попросим вас подтвердить карту через процесс верификации.
Ошибка 1058:
Платеж по вашей карте отклонен. Пожалуйста, укажите другую карту или обратитесь в службу поддержки клиентов банка.
Эта ошибка может возникать, когда банк, выпустивший карту, не подтверждает вашу покупку. Чтобы ее подтвердить, обратитесь в банк и сообщите, что вы действительно совершаете эти покупки. Вы также можете использовать другую карту или другой способ оплаты для завершения платежа.
Ошибка 2001 или 2002:
Указанный способ оплаты временно недоступен. Пожалуйста, выберите другой способ оплаты или обратитесь в службу поддержки Xsolla.
Эта ошибка может возникать по нескольким причинам и может быть решена следующими способами:
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Если вы используете PayPal, возможно, вы убрали Xsolla из разрешенных платежей и не можете совершить новые платежи. Пожалуйста, свяжитесь с нами, чтобы обновить ваши способы оплаты.
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При оплате другими способами попробуйте снять галочку с чекбокса сохранения платежного метода.
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Эта ошибка может возникать, если на стороне выбранного способа оплаты наблюдаются временные технические неполадки. Чаще всего это временная проблема, поэтому обновите страницу или очистите кеш и файлы cookie.
Ошибка 2009 или 3017:
Вы превысили лимит на количество попыток. Попробуйте воспользоваться другой картой. Если у вас возникли вопросы, обратитесь в службу поддержки Xsolla.
Эта ошибка может возникать, когда вы совершаете несколько неуспешных попыток оплаты подряд. Свяжитесь с нами и мы снимем ограничения с вашего аккаунта.
Ошибка 2048:
Платежной системе не удается провести ваш платеж. Пожалуйста, выберите другой способ оплаты или обратитесь в службу поддержки Xsolla.
Эта ошибка может возникать, когда нашей системе по некоторым причинам не удалось снять средства с вашего счета. Чтобы ее устранить, выполните следующие действия:
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Снимите галочку с чекбокса сохранения платежного метода на странице оплаты, где вы вводите данные платежного аккаунта.
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Очистите кеш и файлы cookie.
Если ничего из этого не помогло, свяжитесь с нами для решения проблемы.
Ошибка 2007:
Указаны неверные реквизиты пользователя. Пожалуйста, проверьте корректность введенных данных и повторите попытку. Если проблему не удалось решить, обратитесь в службу поддержки Xsolla.
Эта ошибка может возникать в случае технических проблем на стороне игры. Вы можете проверить эту информацию на ее официальном сайте или связаться с нами — мы постараемся помочь.
Ошибка 3030:
Указанный способ оплаты недоступен в вашем регионе. Пожалуйста, выберите другой способ оплаты или обратитесь в службу поддержки Xsolla.
Эта ошибка может возникать в нескольких случаях:
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Вы пытаетесь совершить платеж картой Maestro. В данном случае, пожалуйста, воспользуйтесь другим способом оплаты.
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Если вы используете другой способ оплаты, ошибка может возникать из-за временных технических неполадок на стороне вашей платежной системы.
Если вы не можете совершить платеж, свяжитесь с нами, и мы немедленно решим проблему.
Ошибка 3032:
К сожалению, в данный момент оплата невозможна. Попробуйте повторить попытку позже или обратитесь в службу поддержки Xsolla.
Эта ошибка может возникать, если ваш аккаунт заблокирован в нашей системе. Пожалуйста, проверьте свой аккаунт на наличие возвращенных платежей и свяжитесь с нами для решения этой проблемы.
Если у вас остались вопросы, cвяжитесь с нами через онлайн-чат в вашем аккаунте Babka, чтобы получить помощь уже сейчаc или отправьте сообщение через форму ниже.
ERRO 3032 XSOLLA , RESOLVIDO! FORTNITE — YOUTUBE
Web 2020-01-18 i can’t pay because there is an error saying: ERRO XSOLLA 3032INSCREVA SE!#erro3032 #fortnite
From youtube.com
Author Black.
Views 44.7K
XSOLLA BOUNTY PROGRAM
Web Introducing Babka. I am Babka. Merchant traveller through video games, mystical being, all-knowing gamer and customer support person for Xsolla. Here to help manage your …
From help.xsolla.com
PURCHASING PROBLEM CODE: 3032 — FORUM — PATH OF EXILE
Web 2018-06-19 Just wanted to upgrade my supporter pack , but only get errors from xsolla EDIT : works again
From pathofexile.com
PHYSICAL PRODUCTS — XSOLLA
Web I am Babka. Merchant traveller through video games, mystical being, all-knowing gamer and customer support person for Xsolla. Here to help manage your transactions, …
From help.xsolla.com
I CAN’T MAKE A PAYMENT — XSOLLA
Web Introducing Babka. I am Babka. Merchant traveller through video games, mystical being, all-knowing gamer and customer support person for Xsolla. Here to help manage your …
From help.xsolla.com
XSOLLA REQUEST RETURNS 404 ERROR — PLAYFAB COMMUNITY
Web 2018-10-15 There is still another problem with completing the purchase, but it looks like a Xsolla problem. Your answer Hint: You can notify a user about this post by typing …
From community.playfab.com
VOICEMOD | XSOLLA
Web Providing tools voicemod needs to operate and sell more games
From xsolla.com
PRE-ORDERS — XSOLLA
Web I am Babka. Merchant traveller through video games, mystical being, all-knowing gamer and customer support person for Xsolla. Here to help manage your transactions, …
From help.xsolla.com
XSOLLA 3032 ERROR : R/ESCAPEFROMTARKOV — REDDIT
Web Dude I’ve already talked to 7 different live chat agents they are all pin heads. Losing tarkov money I swear
From reddit.com
WHAT SHOULD I DO WHEN I GET AN ERROR CODE LIKE 3032 DURING
Web Did this answer your question? HSReplay.net; Untapped.gg; HearthSim; We run on Intercom
From help.hearthsim.net
XSOLLA IS THE ABSOLUTE WORST (ERROR CODE 3032) : …
Web Xsolla is a flaming pile of doodoo. You can try reaching out to xsolla support, but good luck with getting someone actually helpful. You MIGHT be able to create a new account and …
From reddit.com
3032 ERROR NEED HELP. I TRIED TO CONTACT XSOLLA AND THEY JUST SAID …
Web The first time I was told that there was nothing Xsolla could do. I tried again the next day and I was told that my account would be un-banned in 24 hours and to try again then. So …
From reddit.com
XSOLLA ERROR 3032: I CAN’T BUY ROBUX : R/ROBLOXHELP — REDDIT
Web this bug has happened to me on every account for years, Roblox changed to stripe for idk how long, but then it went back to xsolla which is broken Reply xsollasupport •
From reddit.com
I HAVE A PROBLEM WITH THE PURCHASE — XSOLLA
Web Introducing Babka. I am Babka. Merchant traveller through video games, mystical being, all-knowing gamer and customer support person for Xsolla. Here to help manage your …
From help.xsolla.com
XSOLLA ERROR 3032 WHEN PURCHASING LOTRO POINTS : R/LOTRO
Web I sent a ticket to Xsolla abt 3 days ago and haven’t heard from them. I’ve tried purchasing through steam, paypal and directly inputting my CC info. Credit Card works totally fine …
From reddit.com
XSOLLA 3032: SO MUCH FOR CUSTOMER SERVICE… — NI NO KUNI: CROSS …
Web Purchased once then blocked for security reasons. Contacted xsolla multiple times but they on…
From forum.netmarble.com
PAYPAL / XSOLLA PAYMENT DOESN’T WORK. — ANSWERED …
Web 2013-03-01 Same here, it also just goes to ‘can not process payment’ and recommends talking to Xsolla, but Xsolla has the single worst customer service in the history of …
From forum.warthunder.com
HOW CAN I MAKE A PAYMENT? — XSOLLA
Web Introducing Babka. I am Babka. Merchant traveller through video games, mystical being, all-knowing gamer and customer support person for Xsolla. Here to help manage your …
From help.xsolla.com
WHAT IS THE ERROR 3032 DISPLAYED IN XSOLLA? : R/UBISOFT — REDDIT
Web Rainbow Six Siege Doesn’t Show On Ubisoft Connect (PC) 1 / 3. (Sorry for the bad writing on the pictures I was in a rush) For some reason rainbow six siege shows on the …
From reddit.com
ESCAPE FROM TARKOV(EFT) ERROR 3032: FIXES &WORKAROUNDS
Web In Escape from Tarkov, survival elements are present, but it isn’t a survival game. The game has some minor features
From andgram.dcmusic.ca
3032 XSOLLA ERROR : TWITCH — REDDIT
Web So far I have figured out to use the track settings in OBS and then unselect track 2 and for music. I created a separate NDI source for the music, muted the source in my first OBS …
From reddit.com
ANYONE ELSE GETTING A XSOLLA 3032 ERROR WHEN TRYING TO SUB TO
Web Yeah, it took a while, but it eventually worked out. It was something on Xsolla’s end. I had to contact their customer support (twice on two different occasions) but eventually the …
From reddit.com
PARTNER SUPPORT | XSOLLA
Web Xsolla takes every measure possible to ensure your fraud rates stay below the level specified in your Licensing Agreement, flowing every single payment through our best-in …
From xsolla.com
XSOLLA PAYMENT ERROR 3032 — NI NO KUNI: CROSS WORLDS
Web NNK TEAM PLEASE HELP US ON THIS! its been two weeks already. They block me and wont unblock me. They…
From forum.netmarble.com
XSOLLA DOCUMENTATION — FAQS
Web 2022-12-08 The Xsolla Invoice ID is the transaction ID on Xsolla’s side. For testing, you can use any numeric value. … What should I do when I get the 3032 error? Send …
From developers.xsolla.com
WARFRAME官网被XSOLLA封禁无法付款 — 建议反馈 — WARFRAME FORUMS
Web 2022-04-03 Xsolla封禁了我的账户，但是我并不知道Xsolla是什么，而且我从来没有使用过Xsolla. 现在导致我无法购买任何需要Xsolla的礼包，现在warframe的全部商品我都无法 …
From forums.warframe.com
ERROR CODE 3032 | HYPIXEL — MINECRAFT SERVER AND MAPS
Web 2021-07-08 0. Jul 8, 2021. #3. mraid29 said: This is hypixel.net home of the hypixel forums, you are looking for lunarclient.net where you can get support for such things or …
From hypixel.net
3032: SORRY, THE PAYMENT CANNOT BE COMPLETED NOW. — PATH OF EXILE
Web 2018-01-07 Has been this way for the past week. disable any add blocker and script blocker then try. Ancestral Bond. It’s a thing that does stuff. -Vipermagi. He who controls …
From pathofexile.com
XSOLLA | FAQ
Web Schedule a product tour or speak to our sales team directly. email. Email us at: [email protected]
From xsolla.com
XSOLLA PAYMENT ERROR 3032 — NI NO KUNI: CROSS WORLDS
Web 2022-08-24 Bug Report. XSOLLA PAYMENT ERROR 3032. justroy | Aug 6, 2022, 21:33 | 158. Please NNK, its been 3weeks already since my account was block by XSOLLA. …
From forum.netmarble.com
PURCHASE TROUBLESHOOTING – DUAL UNIVERSE
Web In an effort to limit potential fraud, Xsolla has security measures in place to automatically cancel transactions with incorrect payment information. Ensure that it is entirely correctly …
From support.dualthegame.com
XSOLLA 3032 ERROR — NI NO KUNI: CROSS WORLDS
Web Is there anyway fixing this kind of issue? Can you just add black diamonds to google play store so i…
From forum.netmarble.com
PAYMENT ERROR — PAYMENT ISSUES — GAME-LABS FORUM
Web 2019-11-06 Please try again later or contact Xsolla customer support» Greetings! Could you please contact Xsolla directly via Live Chat at help.xsolla.com — they will help you …
From forum.game-labs.net
YOU CHARGED ME, BUT I DIDN’T GET MY PURCHASE — XSOLLA
Web I am Babka. Merchant traveller through video games, mystical being, all-knowing gamer and customer support person for Xsolla. Here to help manage your transactions, …
From help.xsolla.com
XSOLLA — ISSUES DURING PURCHASE – VOICEMOD
Web If you are using PayPal for payment, you may have removed Xsolla from pre-approved payments and no new payments can happen. Please contact us to refresh your billing …
From support.voicemod.net
ANY HOPE FOR XSOLLA 3032 ERROR? — NI NO KUNI: CROSS WORLDS
Web My account is now banned in purchasing black diamonds after 1st purchase. I emailed xsolla costumer …
From forum.netmarble.com
CUSTOMER SUPPORT | XSOLLA
Web See how Xsolla partners achieved success using our products and solutions. Mundfish partners with Xsolla to set its Atomic Heart on pc pre-orders. Once Atomic Heart’s …
From xsolla.com
MWO: FORUMS — PAYMENT ISSUES WITH XSOLLA — MECHWARRIOR ONLINE
Web 2019-06-05 Had the same issues a while earlier. put xsolla on copy to a mail, their damned new system tries to verify *online* that purchase by booking a cent to your card …
From mwomercs.com
XSOLLA DOCUMENTATION — ERRORS LIST
Web 2022-05-12 Wrong URL (trying to access sandbox mode at secure.xsolla.com or live mode at sandbox-secure.xsolla.com). 0002-0004: Agreement not signed. 0004-0010: …
From developers.xsolla.com
XSOLLA PAYMENT ERROR 3032 — NI NO KUNI: CROSS WORLDS
Web Wala na bang pag asa? forever naba talga toh. namimiss ko na bumili ng Blackdias. Palitan nyo na XSO…
From forum.netmarble.com
WHAT DOES A 3023 ERROR MEAN? — XSOLLA
Web The UI token for this user has expired. Default expiration time is 24 hours.Please fetch a new token for each new user payment session initiated.
From faq.webflow.xsolla.com
3032 PAYMENT ERROR — GAME QUESTIONS — ESCAPE FROM TARKOV FORUM
Web 2021-12-26 Getting this message when trying to get the game. I’ve played for about a month with a copy bought from a G2A » merchant» all was fine, my payment went …
From forum.escapefromtarkov.com
XSOLLA DOCUMENTATION — ERRORS LIST
Web 2022-05-11 Code Description; 0401-1000: Errors occur while working with IGS & BB API. 0401-1016: Invalid encoding of one of the query parameters (different from UTF-8).
From developers.xsolla.com
3032: SORRY, THE PAYMENT CANNOT BE COMPLETED NOW — PATH OF EXILE
Web 2020-01-13 What’s your question? You contacted support, and they told you the payment provider won’t release the funds. Speak to your bank, Steam, however you tried to make …
From pathofexile.com
MOST COMMON ERROR CODES — XSOLLA
Web I am Babka. Merchant traveller through video games, mystical being, all-knowing gamer and customer support person for Xsolla. Here to help manage your transactions, subscriptions, and refunds, and always happy to hear from you in live chat. Here are topics I love to …
From help.xsolla.com
Xsolla Error 3032: I can’t buy Robux
I was doing some research and since Roblox uses Xsolla to make payments. I found a reason. It says here
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3032: Sorry, the payment cannot be completed now. Please try again later or contact Xsolla Customer Support.
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This error may appear when your account is blocked on our system. Please check your account for previous chargebacks and contact us to resolve this issue.
But I still dont get why. Does anyone now how to find previous chargebacks? If so how?
My solution is to buy Robux cards or use PayPal to buy Robux hope this helps!
Recommended Posts
sher13an
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Getting this message when trying to get the game. I’ve played for about a month with a copy bought from a G2A » merchant» all was fine, my payment went through, roughly the same amount as the standard version, but a few days ago the launcher said Buy the game instead of play. Asked them for a refund, got it, and I’d like to get the game from here. Been trying all day today.
3032: Sorry, the payment cannot be completed now. Please try again later or contact Xsolla customer support
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TheWay
Stan464
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Getting this message when trying to get the game. I’ve played for about a month with a copy bought from a G2A » merchant» all was fine, my payment went through, roughly the same amount as the standard version, but a few days ago the launcher said Buy the game instead of play. Asked them for a refund, got it, and I’d like to get the game from here. Been trying all day today.
—————————————————————————-
Sounds Like you got Scammed with a Trial Key / Giveaway Key that was Sold and shouldn’t of been..
Possibly a Fraudulent Purchased Key by the Buyer from G2A.
You will sadly need Re-purchase the game Directly through G2A.
XShit-olla can sometimes really suck….
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- 1 month later…
dillbear91
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I’m getting the same issue today and the payment option I tried was debit card. Which the card definitely is valid.
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- 4 weeks later…
IntoTheTunnels
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Xsolla really does suck. There seems to be so many problems with it, I was trying to upgrade with the sale these past few days, but I can’t do that if their service doesn’t even let me pay their overpriced fees. They are sketchy as it is.
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- 2 months later…
Milfy
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ive tried to buy it for a week and had a 3032 error every time, contacted support multiple times. xsolla is wank
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LordZyxx
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xsolla is the worst. Trying to contact them and get actual help is almost impossible. Been trying to purchase the game for a while now and doesn’t work.
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- 4 weeks later…
RegullarGuy
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Same problem here. I hope they can resolve sometime in the near future. Also I’ve tried every option almost on multiple different devices, same error, 3032.
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Natalino
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15 hours ago, RegullarGuy said:
Same problem here. I hope they can resolve sometime in the near future. Also I’ve tried every option almost on multiple different devices, same error, 3032.
The only way to resolve this issue is to contact Xsolla at support@xsolla.com or in their live chat at https://xsolla.com/gamer-support/
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- 2 weeks later…
doctorbigheads
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I get this error after I bought the game from a third party so now Xsolla has blocked the account from future purchases
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-mini.thumb.png.a5a923d6b991dfaac96adbfbb9eebc39.png)
BanditMaka
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On 3/2/2020 at 5:02 PM, Stan464 said:
Getting this message when trying to get the game. I’ve played for about a month with a copy bought from a G2A » merchant» all was fine, my payment went through, roughly the same amount as the standard version, but a few days ago the launcher said Buy the game instead of play. Asked them for a refund, got it, and I’d like to get the game from here. Been trying all day today.
—————————————————————————-
Sounds Like you got Scammed with a Trial Key / Giveaway Key that was Sold and shouldn’t of been..
Possibly a Fraudulent Purchased Key by the Buyer from G2A.
You will sadly need Re-purchase the game Directly through G2A.
XShit-olla can sometimes really suck….
Why would you tell him to purchase directly through G2A?
..
If you read this, only buy direct from escapefromtarkov.com.
XSolla aren’t the best but they have 24 hr support that will sort your crap out. Use their live chat not email.
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phatgchau
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The live chat is horrible. They just keep asking you to wait so they can pull up the wrong info. Juliete was claiming that I have a dispute back from 12/26/2020 when I didnt even start ETF until Jan 26th. I gave her my receipt number as proof and she still couldnt look it up. THen she claims the dispute was for Roblox and I DONT EVEN OWN THE GAME. How could I have a dispute for a game I have never played before I even started playing ETF on Jan 26th?
Can you please get me in touch with someone who is not a bot? I have tried emailing as well.
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Xarc
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4 hours ago, phatgchau said:
Can you please get me in touch with someone who is not a bot? I have tried emailing as well.
I don’t think there is someone from Xsolla here to help you.
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- 9 months later…
TaknoLstoday
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im getting error code 3032 when trying to buy the game. i used to own it then refunded it does that have anything to do with it?
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HelixZ3
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I am trying to buy the game error 3032 tried to contact Xsolla via their customer support couldn’t make a ticket because I didn’t have a transaction ID Obviously I don’t have one because I CANT BUY THE GAME tried emailing them no response so I guess I can not buy Tarkov If a Tarkov dev is reading this PLEASE change payment system Xsolla does not work
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HelixZ3
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On 8/10/2020 at 7:16 AM, LordZyxx said:
xsolla is the worst. Trying to contact them and get actual help is almost impossible. Been trying to purchase the game for a while now and doesn’t work.
BROO HAD THE SAME ISSUE GO DM THEIR TWITTER AND THEY WILL FIX IT INSTANTLY NO MORE WAITING 800000 years for an email back @XsollaSupport is the twitter
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Hello. I wanted to buy the Crescent supporter pack today. But when i try to pay, error 3032 appears. ( https://imgur.com/a/LSJHnkP ). On the same page, I contacted Xsolla technical support. I was informed that my account was blocked for suspicious actions. But I didn’t do anything at all after buying the «50 coin pack» on April 9, 2021 (https://imgur.com/a/Hlune8j ). I thought that perhaps my email was being used for subversive actions, and I changed my email address on the Path of exile website. You should see from the logs that the mail has changed. But that didn’t solve the problem. Why can this happen? And how can I solve this problem? Or how do I make Xsolla open another account when navigating from the Path of exile site? Thank you in advance, I would very much like to buy «Crescent portal» and «Maven’s Astrolabe Map Device». Last edited by Negociant34 on Apr 19, 2021, 11:14:55 AM Last bumped on Apr 19, 2021, 5:05:42 PM |
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Hi Negociant34, I’m sorry to hear that you’ve encountered these difficulties. So we can look into this further for you, please send a PM directly to the Support account on our website: https://www.pathofexile.com/private-messages/compose/to/support Last edited by Isaac_GGG on Apr 19, 2021, 11:17:42 AM |
Posted by Grinding Gear Games |
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Xsolla do have a list of common error codes and the reason for them From that list
Ancestral Bond. It’s a thing that does stuff. -Vipermagi He who controls the pants controls the galaxy. — Rick & Morty S3E1 |
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