Davinci resolve ошибка cuda

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Resolve 17 Upgrade — CUDA 11 error window

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iDavis

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  • Joined: Sat Dec 19, 2020 12:39 pm
  • Real Name: David Vachálek

PostSat Dec 19, 2020 12:46 pm

Hi,

today I decided to update my Davinci Resolve 16 to Davinci Resolve 17, installation went successfuly, however, after I try to open the software, the window saying following appears:

GPU Configuration Warning
Davinci Resolve is using OpenCL for image processing because the installed NVIDIA driver does not support CUDA 11.0. Upgrade your NVIDIA drive for optimal performance. Alternatively you can manually select OpenCL processing mode to run in the current configuration.

After I press the «Update Configuration» button it redirects to this window:

Image

The OpenCL option is already preset, and I can´t change it to anything else. There are 2 graphic cards displayed, however only the second one can be used.

Therefore, I cannot change much in this window and so I can´t find a way to get around the error message while starting Davinci Resolve 17. Do you have any idea of what should I do in order to run this version 17?

Thanks.

PostMon Dec 21, 2020 8:05 am

Try updating the GPU driver as per the readme

DaVinci Resolve Product Manager

iDavis

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PostMon Dec 21, 2020 10:28 am

Thanks. Can you please give me more information on that? Where should I find the readme file? When I try to update my GPU driver using System devices overview, I always only get a message saying «The newest updates have already been installed». Should I look for any in some other sources, e.g. Nvidia website or similar? Would that work for this kind of problem?

julespfz

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PostWed Jan 06, 2021 2:48 pm

Last edited by julespfz on Wed Jan 06, 2021 5:29 pm, edited 1 time in total.

Jim Simon

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PostWed Jan 06, 2021 4:29 pm

On Windows, the normal Display Driver includes all the necessary CUDA libraries for Resolve to function properly. You can get that in both the Gaming and Studio drivers.

Installing CUDA specific tools on Windows has caused issues with Resolve in the past. It’s not recommended.

My Biases:

You NEED training.
You NEED a desktop.
You NEED a calibrated (non-computer) display.

PierreS

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PostWed Jan 06, 2021 5:25 pm

iDavis wrote:Thanks. Can you please give me more information on that? Where should I find the readme file? When I try to update my GPU driver using System devices overview, I always only get a message saying «The newest updates have already been installed». Should I look for any in some other sources, e.g. Nvidia website or similar? Would that work for this kind of problem?

The latest driver for your board is available here

https://www.nvidia.com/Download/driverR … 7762/en-us

You will find the «Readme» file
C:Program FilesBlackmagic DesignDaVinci ResolveDocuments

Resolve Studio 17.2.1 — Win 10 — 2x E5-2690@2.9Ghz — 96GB — RTX2060S — Driver 471.11 Studio

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Dwaine Maggart

Blackmagic Design

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PostWed Jan 06, 2021 11:41 pm

What Pierre and Jim said.

And DON’T install the CUDA toolkit.

Dwaine Maggart
Blackmagic Design DaVinci Support

kyle.howerton

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PostFri Feb 26, 2021 11:24 pm

I’m getting the same error on a new edit machine with a Quadro rtx4000, which I thought was CUDA enabled? I can’t seem to find anywhere to update the driver on the card either…

Screenshot 2021-02-26 152306.png
Screenshot 2021-02-26 152306.png (82.39 KiB) Viewed 18320 times

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Dwaine Maggart

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PostMon Mar 01, 2021 7:33 pm

In the Resolve Help menu, select Create Diagnostics Log on Desktop.

This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).

Then open Windows System Information and do a File — Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here.

If you are a new Forum user, you may not be allowed to post URLs. If this happens, just put a space near the front of the URL, so the system doesn’t think it’s a URL.

Dwaine Maggart
Blackmagic Design DaVinci Support

PostFri Apr 30, 2021 7:47 am

I had both CUDA and OpenCL on my windows on V16. When I upgraded to 17, can not find CUDA. I am using two 690 cards. On my linux workstation, when I upgraded the nvidia drivers, it works. I can’t open or import any of my projects presently. Could you please suggest some solutions.
Thank you

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DaVinci-Resolve-logs-20210430-010532.zip
Resolve Info
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Bipin Varma

Jim Simon

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PostFri Apr 30, 2021 2:18 pm

The GTX 690 may be too old for use in any version past 16.2.8.

My Biases:

You NEED training.
You NEED a desktop.
You NEED a calibrated (non-computer) display.

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Dwaine Maggart

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PostFri Apr 30, 2021 11:00 pm

GTX 600 series cards do not support CUDA 11, so won’t work with any Resolve version above 16.2.6.

It will sort of work in OpenCL mode, but poorly, and likely with undesirable artifacts, like black viewer windows if you use LUTs.

Highly suggest you replace the GPU with one that supports CUDA 11, or stick with Resolve 16.2.6.

Dwaine Maggart
Blackmagic Design DaVinci Support

PostMon May 10, 2021 9:54 am

This table shows CUDA compute capability for v3.5, which is what you need.

https://en.wikipedia.org/wiki/CUDA

GTX670 is v3.0 so not in NVIDIAs 3.5 framework

DaVinci Resolve Product Manager

PostSun May 16, 2021 12:38 pm

I can confirm with my GTX 645 upgrading 16.2.6 does not work, because it does not support opencl, only CUDA

I was trying to switch from Premiere Pro.. but now I can’t upgrade Resolve unless someone has another work around

What specifically changed in version 17.2 to make this a problem?

I am glad Adobe never does this with their updates.. I think if Blackmagic does not resolve this, it will lose a lot of people.

Anyone have a way besides switching gpu’s ?

Thanks

Dwaine Maggart wrote:GTX 600 series cards do not support CUDA 11, so won’t work with any Resolve version above 16.2.6.

It will sort of work in OpenCL mode, but poorly, and likely with undesirable artifacts, like black viewer windows if you use LUTs.

Highly suggest you replace the GPU with one that supports CUDA 11, or stick with Resolve 16.2.6.

ODubhlainn

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PostThu Jan 27, 2022 7:43 pm

Hey Dwaine,

I installed Resolve 17.4.3 last night on my Win10, and I’ve been having some trouble.

Initially, when I installed it initially and tried to open it, it popped up and ask me for my user preferences (i.e. keyboard layout) and which resolution project I’d like to start. Then the window disappeared and it wouldn’t open for me again.

After doing the following, I was able to open Resolve again:
Reinstall
Disabled Windows firewall
Checked the required ports are not in use with Powershell
Update all drivers inc. Nvidia GeForce/Quadro Series Graphcs driver
Update Dell XPS 15 9550 BIOS
Update Intel HD/Iris/Iris Pro Graphics driver

Now when I open Resolve, I get the popup warning that

«Resolve is using OpenCL for image processing because the installed Nvidia driver doesn’t support CUDA 11.0. Upgrade your NVIDIA driver for optimal performance. Alternatively you can manually select OpenCL processing mode to run in the current configuration»

When I click «Update Configuration» it takes me to a system preferences where OpenCL is already selected by default and I can’t change it.

Image

Since I already updated my Nvidia driver, what could I do about this?

Here are both my Resolve logs zip, and my system .NFO file:

https://drive.google.com/drive/folders/ … sp=sharing

Many thanks,
D

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Dwaine Maggart

Blackmagic Design

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PostFri Jan 28, 2022 7:52 pm

You have a very old NVIDIA driver installed: 442.70

Install the current 511.23 driver.

Then Resolve may still have issues with the Intel driver you have installed.

But lets start with a current NVIDIA driver and see what happens. If you still have issues after updating the NVIDIA driver, send another Resolve log and NFO file.

Dwaine Maggart
Blackmagic Design DaVinci Support

ODubhlainn

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PostFri Jan 28, 2022 11:05 pm

Dwaine,

Thank you so so much!

I previously updated all drivers from the Dell support website, and I figured that would update the Nvidia driver for me too (it did specifically include an update for «Nvidia GeForce/Quadro Series Graphcs driver v26.21.14.4270, A21«)

Then, just after I read your message, I opened an app called «GeForce Experience». It has a drivers tool that lets you update drivers there too, and it said I indeed had another Nvidia update. I let it download and install and BINGO I can now start making films in Resolve :) :)

So I guess for anyone with a Dell (or Nvidia GPU?) — try installing the driver from the «GeForce Experience» app — seems to be more reliable than the Dell support site!

As for the Intel driver, I haven’t had another issue yet, but if I do I’ll post again.

Sincere thanks Dwaine, I can’t describe the relief.


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Most users get some sort of GPU issue or the other while working on DaVinci Resolve.

Sometimes you might face GPU (graphics card) related issues when…

You update Resolve to the latest version.

Or…

When you update the Nvidia drivers. Or it could be due to other reasons as well.

Today we’ll see how to fix these GPU related issues in DaVinci Resolve.

Without wasting time, let’s get started.


Is DaVinci Resolve GPU Intensive?

DaVinci Resolve is GPU intensive in the sense that the GPU does all the image processing heavy-lifting as per BlackMagic Design. Whereas other video editors rely heavily on CPU.

So DaVinci Resolve will naturally demand a good discrete GPU with a minimum of 2 GB onboard memory (4 GB and above is preferable).


Related Article:

How to Make DaVinci Resolve Use GPU (Helpful Tips!)


Most Commonly Used GPUs in DaVinci Resolve

Both Nvidia (CUDA) and AMD Radeon (OpenCL) are good. But the most commonly used GPUs come under Nvidia, for example:

  • GeForce GTX Series like 970, 1080, 1650 Ti. etc, – for Consumers
  • Quadro series – for Professionals
  • Tesla series – Data Center

Because of a lot of graphics card variants in Nvidia and Radeon, there arises a need to properly update your computer with the right version of drivers (to run the hardware).


Why does DaVinci Resolve Throw GPU Errors?

DaVinci Resolve usually throws GPU errors whenever there are any compatibility issues with the graphics card, video driver and the version of DaVinci Resolve.

Hence it is very important for you to check whether your graphics card is supported, whether you have the latest or reliable version of video driver (like Nvidia Studio driver) and the latest or stable Resolve.

Though you don’t have control over the DaVinci Resolve software, you can make sure you have the right GPU with the correct video driver installed.


Some of the most common GPU issues faced in DaVinci Resolve are:

  • GPU Configuration Warning
  • Unsupported GPU processing mode
  • GPU Error – like “Davinci resolve gpu failed to perform image processing error 702”
  • GPU Memory Full

Related Article:

GPU & DaVinci Resolve (9 Things Most Beginners Don’t Know)


GPU Configuration Warning, Unsupported GPU Processing Mode & GPU Failed to Perform Image Processing Error

The GPU configuration warning will say “DaVinci Resolve is using OpenCL for image processing because the installed Nvidia driver does not support CUDA 11.0…“.

Starting from DaVinci Resolve version 16.2.7 and afterwards (including version 17), BlackMagic has come up with a minimum requirement for hardware GPU types and Nvidia drivers (Mac, Windows and Linux).

OS GPU Hardware Type Minimum Nvidia Driver Version
MacOS 10.14.6 Mojave Metal or OpenCL 1.2
Windows 10 Creators Update CUDA 11.0 or OpenCL 1.2 451.82
Linux CentOS 7.3 CUDA 11.0 or OpenCL 1.2 450.51.06

The table clearly tells that for Windows, your Nvidia GPU (graphics card like GeForce GTX 1650) should support CUDA 11.0.

In other words…

Your Nvidia GPU should have a minimum compute capability of 3.5 and a minimum Nvidia driver version of 451.82.

(If you think it is too technical, just hang on. Just have your GPU name ready for the next step).

How to Check your Nvidia GPU Card is Supported by DaVinci Resolve?

  • Navigate to Wikipedia GPU CUDA Support List.
  • Search for your GPU card by pressing “Ctrl + F”.
  • After locating your card, check the first column “Compute Capability (version)“.
  • The Compute capability version should be equal to or greater than 3.5.
  • If it is less than 3.5, Resolve won’t support your GPU card for versions after 16.2.7 (including version 17).

You can also check the compute capability from Nvidia website as well.

If the “compute capability” for your card is greater than 3.5, there is nothing for you to do.

But if it is less than 3.5, then you won’t be able to use CUDA in Resolve.

Instead you’ll have to go to the menu “DaVinci Resolve” -> “Preferences” -> “System” -> “Memory and GPU” -> “GPU Configuration” -> against “GPU Processing Mode” uncheck “Auto” and select “OpenCL” instead of CUDA.

If “OpenCL” doesn’t improve the performance, then keep the option as CUDA.

Go to Nvidia Driver Downloads, and select your graphics card from the list, search and download the appropriate driver and install it.

See if this improves your situation.

If you still have issues, then probably you might need to upgrade your graphics card (whose compute capability is more than 3.5).

Or roll back to previous versions of DaVinci Resolve (like 16.2.6) to check your existing card is getting supported in Resolve or not.


My GPU card is Eligible But Still Resolve Says It Is Un-Supported

If your graphics card has a compute capability of over 3.5, and Resolve says it’s unsupported, then you need to update your Nvidia driver version to a newer one.

For Windows, the minimum driver version is 451.82.

For Linux CentOS, the minimum driver version is 450.51.06.

Go to the Nvidia Driver Downloads, select your graphics card from the list, search and download the appropriate driver and install it.

DaVinci Resolve GPU Memory Full

When you work on high resolution footage like 4K UHD in a 4K timeline and do a lot of image processing like color grading, OFX plugins, Fusion effects, etc, Resolve might throw “GPU Memory is Full” error.

I get this error when I click on Fusion tab (after applying effects, transitions to the clips).

There is so much image processing happening that your Nvidia GPU might not have sufficient memory to handle them all.

Or…

When the GPU Processing Mode is set to “Auto” (which results in “OpenCL” being selected instead of “CUDA”).

Here’s how to fix the DaVinci Resolve GPU Memory Full issue in DaVinci Resolve 17:

  • Go to the menu “DaVinci Resolve” -> “Preferences” -> “System” -> “Memory and GPU” -> “GPU Configuration” -> against “GPU Processing Mode” uncheck “Auto” and select “CUDA” instead of “OpenCL”.
  • Against “GPU Selection”, uncheck “Auto” and manually select the available Nvidia card in your system.
  • Restart DaVinci Resolve.

This should get rid of the error.

If the above fix doesn’t work, then try this work-around:

  • Try to reduce the timeline resolution to 1920 x 1080p (if you were using 4K UHD = 3840 x 2160), by clicking on the “Project Settings” (bottom right hand corner cog wheel).
  • Click on “Master Settings” -> “Timeline Resolution” -> “1920 x 1080 HD” or “1280 x 1080 HD”. (Before delivering, you have the option to render in 4K UHD).

If after doing all the above, if you still have issues with your GPU, then either update Resolve to the latest version or roll back to the previous version.

Most probably the latest version should have bug fixes and could support your GPU without any issues.


Still facing issues?

Then click on this link to generate log files and share it in the BlackMagic forum (scroll to this section “The Last Step – Getting Help from BlackMagic Design Support Staff”)


You may be also interested in the below posts:

  • Set up DaVinci Resolve 18 the Right Way (& Fix Issues)
  • (How to Troubleshoot): DaVinci Resolve Keeps Crashing!
  • Tips to Save Your Precious Work in DaVinci Resolve (IMPORTANT!)
  • 6 Ways to Fix DaVinci Resolve Media Offline Issue [NEW]
  • 14 Ways to Fix DaVinci Resolve Not Opening Issue

Source:

BlackMagic Forum


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No CUDA option in GPU settings, error -59?

Sorry, this post was deleted by the person who originally posted it.

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Открываю проект в DaVinci Resolve 16.2.8, он открывается, но появляется окошко с сообщением об ошибке:

The GPU failed to perform image processing because of an error.
Error Code: 209.

Накануне я обновил DaVinci Resolve. Скорее всего из неё обрали поддержку CUDA (в моём случае минимум Compute Capability of 3.0).
Посмотрел логи:
«C:UsersDenisAppDataRoamingBlackmagic DesignDaVinci ResolveSupportlogsResolveDebug.txt»
Там была такая запись:

[0x0000323c] | GPUManager           | INFO  | 2021-02-04 13:33:04,843 | Flushing GPU memory...
[0x0000323c] | DVIP                 | ERROR | 2021-02-04 13:33:04,845 | C:/jenkins/workspace/dvip/DaVinciIP/DaVinciIP/Unpacker/Unpacker_kernel.cu:226: CUDA error cudaErrorNoKernelImageForDevice (209)
[0x0000323c] | GPUManager           | ERROR | 2021-02-04 13:33:04,851 | Exception caught while running GPU algorithms:
[0x0000323c] | DVIP                 | ERROR | 2021-02-04 13:33:04,851 | 
DVIP Exception: At position C:/jenkins/workspace/dvip/DaVinciIP/DaVinciIP/Unpacker/Unpacker_kernel.cu:226
 - API: CUDA
 - API Error Code: cudaErrorNoKernelImageForDevice (209)

Как всегда для решения подобной проблемы у пользователя аж 3 варианта:
1. Купить видео-карту помощнее
2. Установить старую версию DaVinci (16.2.6)
3. Переключить режим работы программы на OpenCL:
▶ ▶
GPU Processing Mode = OpenCL

Придётся воспользоваться вторым вариантом, т.к. вариант (3) почему-то замедляет производительность программы (судя по некоторым отзывам, хотя по идее не должен), а тратить деньги на новую видюху я не хочу. К тому же сейчас из-за ажиотажа вокруг майнинга криптовалют, видео-карты стоят нереальных денег.
Текущий драйвер NVIDIA GeForce: 461.40.
Попробовал драйверы:
461.09 — проблема не решилась
460.89 — аналогично
460.79 — та же ошибка при открытии проекта
457.61 — увы
457.30 — не сработало
457.09 — ошибка осталась
456.71 — нет
456.55 — тоже нет
456.38 — и этот драйвер не сработал.

Таким образом рекомендация с форума, в которой предлагалось попробовать старый драйвер, мне не помогла.

Зато проблема решилась установкой DaVinci Resolve версии 16.2.6.005

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PierreS

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PostThu Sep 17, 2020 9:01 pm

Hello All,

I just upgraded to 16.2.7 and now have an error when opening a project

I receive the following message

The GPU failed to perform image processing because of an error
Error coder 209

The project opens, I can see the timeline, but not image or video.

Attached are the NFO, Dxdiag and logs

HP Z620 / 2x E5-2690 / 64GB RAM — Nvidia GeForce GTX Titan with the latest drivers ( 9/14/2020 )

Thanks :)

Attachments
Z620.zip
Log + NFO + DxDiag
(263.43 KiB) Downloaded 567 times

Last edited by PierreS on Sat Sep 19, 2020 3:28 pm, edited 2 times in total.

Resolve Studio 17.2.1 — Win 10 — 2x E5-2690@2.9Ghz — 96GB — RTX2060S — Driver 471.11 Studio

PierreS

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PostThu Sep 17, 2020 10:05 pm

OK —

Saw the post from Charles Bennett stating that

With the latest version of Resolve requiring nVidia GPUs to have a minimum Compute Capability of 5 (instead of 3) for CUDA 11, you can check your GPU here.https://developer.nvidia.com/cuda-gpus

I guess my old Titan is now completely obsolete :(

Resolve Studio 17.2.1 — Win 10 — 2x E5-2690@2.9Ghz — 96GB — RTX2060S — Driver 471.11 Studio

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Dwaine Maggart

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PostThu Sep 17, 2020 10:31 pm

Install the current NVIDIA 456.38 driver for your Titan GPU.

Dwaine Maggart
Blackmagic Design DaVinci Support

p.sudakovs

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PostThu Sep 17, 2020 11:29 pm

Hello!

The same here: tested a couple of driver versions (with full DDU procedure) — no luck. 16.2.6 works fine. Tested @ working from home environment so forgive the grandpa GTX 780.

2020-09-18 02_12_05-Window.png
2020-09-18 02_12_05-Window.png (10.57 KiB) Viewed 50111 times
2020-09-18 02_17_12-System Information.png
2020-09-18 02_17_12-System Information.png (11.82 KiB) Viewed 50111 times

In the log file there is something like this:

Code: Select all
[size=85][0x0000097c] | DVIP                 | ERROR | 2020-09-18 02:12:01,571 |
DVIP Exception: At position C:/jenkins/workspace/dvip/DaVinciIP/DaVinciIP/Unpacker/Unpacker_kernel.cu:299
 - API: CUDA
 - API Error Code: cudaErrorNoKernelImageForDevice (209)
 - Call stack:
      0: 00007FF71F6D09ED

      1: 00007FF71F52361C

      2: 00007FF7200CA910

      3: 00007FF71FC50A93

      4: 00007FF71F851FDC

      5: 00007FF71CBF68FF

      6: 00007FF71CABD0B1

      7: 00007FF71CADA2B8

      8: 00007FF71C84DD78

      9: 00007FF71C854BC5

     10: 00007FF71C851059

     11: 00007FFDB01BB70E

     12: 00007FFDB5524F7F

     13: 00007FFDB5525126

     14: 00007FFDCD316FD4

[0x0000097c] | GPUManager           | INFO  | 2020-09-18 02:12:01,571 | Flushing GPU memory...
[0x0000097c] | DVIP                 | ERROR | 2020-09-18 02:12:01,583 | C:/jenkins/workspace/dvip/DaVinciIP/DaVinciIP/Unpacker/Unpacker_kernel.cu:299: CUDA error cudaErrorNoKernelImageForDevice (209)
[0x0000097c] | GPUManager           | ERROR | 2020-09-18 02:12:01,586 | Exception caught while running GPU algorithms:
[0x0000097c] | DVIP                 | ERROR | 2020-09-18 02:12:01,586 |
DVIP Exception: At position C:/jenkins/workspace/dvip/DaVinciIP/DaVinciIP/Unpacker/Unpacker_kernel.cu:299
 - API: CUDA
 - API Error Code: cudaErrorNoKernelImageForDevice (209)
 - Call stack:
      0: 00007FF71F6D09ED

      1: 00007FF71F52361C

      2: 00007FF7200CA910

      3: 00007FF71FC50A93

      4: 00007FF71F851FDC

      5: 00007FF71CBF68FF

      6: 00007FF71CABD0B1

      7: 00007FF71CADA2B8

      8: 00007FF71C84DD78

      9: 00007FF71C854BC5

     10: 00007FF71C851059

     11: 00007FFDB01BB70E

     12: 00007FFDB5524F7F

     13: 00007FFDB5525126

     14: 00007FFDCD316FD4

Urgent message: The GPU failed to perform image processing because of an error.||Error Code: 209.
[/size]

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iannicholson

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PostFri Sep 18, 2020 12:30 am

I’m having problems too!

Suddenly, it’s no longer recognising CUDA on my GTX670 — has been working fine all along up until now!

Already downloaded latest driver, but will only run in OpenCL mode.

What gives?

Jim Simon

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PostFri Sep 18, 2020 12:33 am

The 670 is too old.

Look to pick up a new 3000 series card.

PierreS

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PostFri Sep 18, 2020 12:56 am

Dwaine Maggart wrote:Install the current NVIDIA 456.38 driver for your Titan GPU.

Thank you Dwaine,

I did that and still experience the issue.

At this time, as a workaround, I changed the preference for ‘Memory and CPU’ to use OpenCL instead of AUTO.

Resolve Studio 17.2.1 — Win 10 — 2x E5-2690@2.9Ghz — 96GB — RTX2060S — Driver 471.11 Studio

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Dwaine Maggart

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PostFri Sep 18, 2020 6:31 am

Minimum CUDA Compute Capability for CUDA 11 is 3.5 (not 5.0 as has been stated elsewhere). Your Titan has 3.5, so it would be expected to work.

I’ll try to dig up a Titan card tomorrow and see what results I get.

Dwaine Maggart
Blackmagic Design DaVinci Support

PierreS

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PostFri Sep 18, 2020 1:59 pm

Dwaine Maggart wrote:Minimum CUDA Compute Capability for CUDA 11 is 3.5 (not 5.0 as has been stated elsewhere). Your Titan has 3.5, so it would be expected to work.

I’ll try to dig up a Titan card tomorrow and see what results I get.

Thank you Dwaine, I really appreciate the clarification and your your efforts

I will not downgrade at this time, just run in OpenCL so Let me know if you need anything else from me.

Thanks again

Resolve Studio 17.2.1 — Win 10 — 2x E5-2690@2.9Ghz — 96GB — RTX2060S — Driver 471.11 Studio

harryvanlamoen

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PostFri Sep 18, 2020 7:30 pm

Same here . Worked fine in 16.2.6 but since i installed 16.2.7 I get the 209 error
Black design should come up quickly with an update. This is ridiculous.

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Dwaine Maggart

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PostFri Sep 18, 2020 8:46 pm

We are aware of the issue with CUDA Compute Capability 3.5 cards, like Titan and K6000.

It’s being looked into. Hopefully a fix will be available soon.

Dwaine Maggart
Blackmagic Design DaVinci Support

PierreS

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PostFri Sep 18, 2020 8:56 pm

Dwaine Maggart wrote:We are aware of the issue with CUDA Compute Capability 3.5 cards, like Titan and K6000.

It’s being looked into. Hopefully a fix will be available soon.

Thank you very much for the quick return :)

Resolve Studio 17.2.1 — Win 10 — 2x E5-2690@2.9Ghz — 96GB — RTX2060S — Driver 471.11 Studio

harryvanlamoen

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PostFri Sep 18, 2020 9:04 pm

PierreS wrote:

Dwaine Maggart wrote:We are aware of the issue with CUDA Compute Capability 3.5 cards, like Titan and K6000.

It’s being looked into. Hopefully a fix will be available soon.

Thank you very much for the quick return :)

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Dwaine Maggart

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PostSat Sep 19, 2020 1:49 am

The 16.2.7 version you currently have is build 008, as seen in About DaVinci Resolve.

If you download 16.2.7 now, you’ll get build 010, which should address the CUDA 209 error issue.

People that have the check for updates turned on should also get an update notification for this new build.

On Windows, you can install the new build 010 version over top of the 008 version. There is no need to uninstall Resolve first, to install this update.

Dwaine Maggart
Blackmagic Design DaVinci Support

mastergoo

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PostSat Sep 19, 2020 9:37 am

Still 209 error on Titan with 456.38driver under win7-64bit (16.2.7 sept17).

PierreS

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PostSat Sep 19, 2020 3:28 pm

Dwaine Maggart wrote:The 16.2.7 version you currently have is build 008, as seen in About DaVinci Resolve.

If you download 16.2.7 now, you’ll get build 010, which should address the CUDA 209 error issue.

WOW !! This is amazingly fast !

Downloaded — installed and tested ! It works for me :)

Thank you !

( BTW — since I will not need to upgrade my video card now — I will put my $$ in a dongle )

Resolve Studio 17.2.1 — Win 10 — 2x E5-2690@2.9Ghz — 96GB — RTX2060S — Driver 471.11 Studio

maumoreno2001

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PostSat Sep 19, 2020 5:05 pm

PierreS wrote:

Dwaine Maggart wrote:The 16.2.7 version you currently have is build 008, as seen in About DaVinci Resolve.

If you download 16.2.7 now, you’ll get build 010, which should address the CUDA 209 error issue.

WOW !! This is amazingly fast !

Downloaded — installed and tested ! It works for me :)

Thank you !

( BTW — since I will not need to upgrade my video card now — I will put my $$ in a dongle )

Well, I just installed the 16.2.7 Build 010 and I still have the same error and problem. I have a GTX 980. Not fixed at all

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gtempleman

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PostSun Sep 20, 2020 1:47 am

PierreS wrote:OK —

Saw the post from Charles Bennett stating that

With the latest version of Resolve requiring nVidia GPUs to have a minimum Compute Capability of 5 (instead of 3) for CUDA 11, you can check your GPU here.https://developer.nvidia.com/cuda-gpus

I guess my old Titan is now completely obsolete :(

The link cited above does not include all cards. My notebook has a GTX 1660 ti. It is not on the list but from other sources it appears that it may have a compute capability of 7.x.

My desktop GTX 1050 ti is also not on the list but the base 1050 is listed at 6.1.

The release notes should always be included in the zip file that can be downloaded for each version, and not just the installation EXE.

It is a real PITA to have to Google multiple places to get the needed information. Those who have older cards need to know IN ADVANCE what is the last Resolve version they should hang with before downloading 1.63 GB files, trying to install, only to find out later that the hardware that was OK with their previous version is no longer.

Microsoft Windows 10 Home x64
Version 22H2 build 19045.2546
Lenovo Legion Y545
32GB RAM
GTX 1660Ti
Driver version 528.24
Resolve (Studio) 18.1.2 build 6

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Dwaine Maggart

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PostSun Sep 20, 2020 2:09 am

The CUDA Wiki generally has those few cards that aren’t on the NVIDIA developer site list.

https://en.wikipedia.org/wiki/CUDA

And yes, the 1660 is 7.5 capable.

And the 1050Ti is 6.1 capable.

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gtempleman

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PostSun Sep 20, 2020 5:03 am

Dwaine Maggart wrote:The CUDA Wiki generally has those few cards that aren’t on the NVIDIA developer site list.

https://en.wikipedia.org/wiki/CUDA

And yes, the 1660 is 7.5 capable.

And the 1050Ti is 6.1 capable.

Dwaine, that is my point. The list in the link posted for people to check is not complete. I had already pretty much figured out that my hardware was OK. But it is the recurring threads like this, started by people having problems, that illustrate the lack of clear and concise information. What percentage of users (especially newbies) even know the CUDA wiki exists or would think to consult it prior to installing the software or an update?

Microsoft Windows 10 Home x64
Version 22H2 build 19045.2546
Lenovo Legion Y545
32GB RAM
GTX 1660Ti
Driver version 528.24
Resolve (Studio) 18.1.2 build 6

georgegg

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PostSun Sep 20, 2020 6:51 am

Dwaine Maggart wrote:The CUDA Wiki generally has those few cards that aren’t on the NVIDIA developer site list.

https://en.wikipedia.org/wiki/CUDA

And yes, the 1660 is 7.5 capable.

And the 1050Ti is 6.1 capable.

Ah thanks for this fix I was having issues with this yesterday with my 1660ti. Will have to finish my current project on 16.2.6 and then upgrade again.

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X-Raym

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PostMon Sep 21, 2020 1:09 pm

Still have this issue,

DaVinci 16.2.7 last update,
GeForce 680 GTX…

What can I do ?

My DaVinci Resolve Scripts: https://github.com/X-Raym/DaVinci-Resolve-Scripts
Donation: https://paypal.me/extremraym

PierreS

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PostMon Sep 21, 2020 3:30 pm

X-Raym wrote:Still have this issue,
DaVinci 16.2.7 last update,
GeForce 680 GTX…
What can I do ?

The GTX 680 has a compute capability of 3.0, and will not support CUDA 11.
So you have 3 options:

1. upgrade your video card
2. downgrade to 16.2.6
3. run in OpenCL mode

Resolve Studio 17.2.1 — Win 10 — 2x E5-2690@2.9Ghz — 96GB — RTX2060S — Driver 471.11 Studio

Uli Plank

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PostTue Sep 22, 2020 2:09 am

But OpenCL will be much slower.

Don’t approach DR with your preconceptions from another NLE.
Many features are better, some worse, most are different.

Resolve Studio 18.1.2, MacOS 12.6.2
MacBook M1 Pro, 16 GPU cores, 32 GB RAM
and
iMac 2017, Radeon 580, 32 GB RAM
Speed Editor

ljfrench

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PostTue Sep 22, 2020 12:07 pm

Hello, I have a similar problem with an RTX 2060 in my Asus Zenbook Pro Duo. The latest Nvidia driver (456.38) seems to break my installation so I had to roll back to 442.23.

Meanwhile, Resolve Studio 16.2.7 doesn’t seem to thing my RTX 2060 supports CUDA anymore. I did download the latest build.

No dice. See below.

Image
Image
Image

Rolling back to Resolve Studio 16.2.6 works fine:

Image

Thanks,
Leonard French
Lawful Masses

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Dwaine Maggart

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PostTue Sep 22, 2020 4:51 pm

Resolve 16.2.7 will NOT properly work with that driver. The driver has to be minimum 452.06.

Dwaine Maggart
Blackmagic Design DaVinci Support

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X-Raym

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PostWed Sep 23, 2020 11:59 am

1. upgrade your video card
2. downgrade to 16.2.6
3. run in OpenCL mode

Many thanks for this,

At least the OpenCL mode allow to check my projects,
for sure better performance would need GPU upgrade (and motherboard, ram, CPU to goes with it, as 680GTX is previous gen). That would be a bit pricey for now…

My DaVinci Resolve Scripts: https://github.com/X-Raym/DaVinci-Resolve-Scripts
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Chris A

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PostSat Oct 10, 2020 4:04 pm

Updated to 16.2.7 I have a GTX670 and got the same error code 209. Updated to latest Nvidia firmware 456.71, I’m now getting a error code 98. Can anyone help

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Dwaine Maggart

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PostMon Oct 12, 2020 4:13 pm

The GTX670 does not support CUDA 11, therefore is not a good fit for Resolve 16.2.7 and higher.

None of the GTX600 series cards support the minimum required Compute Capability of 3.5, therefore none of them will work in CUDA mode with 16.2.7 and higher.

They will run in OpenCL mode, but poorly.

Either stay at 16.2.6 or update the GPU.

Dwaine Maggart
Blackmagic Design DaVinci Support

Barnsy

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PostWed Oct 14, 2020 1:00 pm

209.png
Error209
209.png (5.29 KiB) Viewed 47089 times

Same issue for me, updated to latest NVIDIA driver 456.71

GTX 760

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Dwaine Maggart

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PostWed Oct 14, 2020 6:34 pm

The GTX760 does not support CUDA 11.

It has Compute Capability 3.0. The GPU needs to support 3.5 or higher for CUDA 11.

Dwaine Maggart
Blackmagic Design DaVinci Support

nhoover

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PostFri Oct 16, 2020 12:19 am

I had the same problem using my Nvidia GTX 1080. I upgraded to the latest Nvidia driver (456.71) but still no luck. I tried OpenCL mode and it works but runs glacially. Do I have no alternative but to downgrade Studio to below 16.2.7?0

If so that is tremendously disappointing. If an update doesn’t fix this soon I will have to stop recommending Resolv and start looking for a replacement. I can’t imagine being frozen on one specific version forever due to this problem. Surely you have a solution coming? I am NOT going to upgrade my GPU for this software and imagine hardly anyone else will either.

Thanks very much,
Nathan Hoover

PostFri Oct 16, 2020 1:27 am

nhoover wrote:I had the same problem using my Nvidia GTX 1080. I upgraded to the latest Nvidia driver (456.71) but still no luck. I tried OpenCL mode and it works but runs glacially. Do I have no alternative but to downgrade Studio to below 16.2.7?0

If so that is tremendously disappointing. If an update doesn’t fix this soon I will have to stop recommending Resolv and start looking for a replacement. I can’t imagine being frozen on one specific version forever due to this problem. Surely you have a solution coming? I am NOT going to upgrade my GPU for this software and imagine hardly anyone else will either.

Thanks very much,
Nathan Hoover

GTX 1080 is a CUDA 6.x capable so ok in this regard. (3.5 needed) so its likely a driver selection issue.

DaVinci Resolve Product Manager

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Dwaine Maggart

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PostFri Oct 16, 2020 3:13 am

In the Resolve Help menu, select «Create Diagnostics Log on Desktop»

This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).

Then open Windows System Information and do a File — Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here.

If you are a new Forum user, you may not be allowed to post URLs. If this happens, just put a space near the front of the URL, so the system doesn’t think it’s a URL.

Dwaine Maggart
Blackmagic Design DaVinci Support

nhoover

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PostFri Oct 16, 2020 6:46 pm

Thanks — I actually downgraded to 16.2.6 in order to complete my project — it worked fine as before. If I have a chance to try again, I’ll definitely follow your steps and post the results.

SimonBrown

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PostThu Oct 22, 2020 9:33 am

I am hitting this problem too, can you advise?
I have a Quadro K4200 GPU and the latest driver form Nvidia: 452.39
Is a fix going to be forthcoming or do I need to downgrade to 16.2.6?
I cannot afford to dump a very good and expensive Quadro card so I hope there will be a fix…?

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Dwaine Maggart

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PostThu Oct 22, 2020 4:16 pm

The K4200 has CUDA Compute Capability 3.0. Minimum requirement for CUDA 11 support is 3.5

So your card is not going to work with Resolve 16.2.7 or higher. Unless you run it in OpenCL mode, which will work poorly.

Dwaine Maggart
Blackmagic Design DaVinci Support

SimonBrown

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PostThu Oct 22, 2020 4:41 pm

Ouch, that wasn’t what I wanted to hear. I guess that means I am stuck with 16.2.6 from now on. :(

SimonBrown

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PostMon Nov 09, 2020 4:09 pm

I have searched the Nvidia site and I cannot find any reference to CUDA Compute Capability or even values such as «CUDA 11». There is plenty about CUDA cores or memory bandwidth but where on earth can I find out which Nvidia GPUs have a specific CUDA level which are now compatible with 16.2.7 or even Resolve 17 which is imminent? There really needs to be a Table of GPU level/performance somewhere. Where can I get this information? Thanks.

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Dwaine Maggart

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PostMon Nov 09, 2020 11:22 pm

https://en.wikipedia.org/wiki/CUDA

Your GPU has to have Compute Capability 3.5 or higher, to support CUDA 11.

Dwaine Maggart
Blackmagic Design DaVinci Support

roadrunner

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PostTue Nov 10, 2020 3:35 am

Dwaine Maggart wrote:https://en.wikipedia.org/wiki/CUDA

Your GPU has to have Compute Capability 3.5 or higher, to support CUDA 11.

I do appreciate Dwaine’s clear statements and the link above.

I had a dual GPU system with one card at 3.0 (Quadro 4200) and one at 3.5 (Quadro K5200). After getting this issue I removed the K4200.

Separately I had an issue of no video on program output in 16.2.7. I had to downgrade to 16.2.6 because of this and the GPU error. However after removing the K4200 I have upgraded to 16.2.7 again and find there is no issue.

I am now running only the Quadro K5200 with driver version 452.57 and so far, so good.

However I am aware that with CUDA compute 3.5 being the minimum, the writing is on the wall and I will need to look at moving up in hardware. ;)

System 1: Dell Precision 7810, Dual Xeon 2620, 72GB RAM, GeForce 1080ti 11GB, Win10 pro, Resolve Studio 17.4.
System 2: Custom build Intel i7-12700K, 64GB RAM, GeForce 1080ti 11GB, Ubuntu 22.04, Resolve Studio 17.4.

SimonBrown

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PostTue Nov 10, 2020 10:14 am

I can’t quite believe I have to plough through a massive Wikipedia post to get this information I need.
It’s also hugely disappointing that a K4200 can’t be supported any more.
I’ll have to stick with 16.2.6.

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Dwaine Maggart

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PostTue Nov 10, 2020 10:29 am

Ctrl-f to bring up a find window to easily find your GPU on the CUDA Wiki.

If that’s not to your liking, use the NVIDIA site for this info. Be aware it takes more effort than the Wiki, and doesn’t always have the odd GPU listed:

https://developer.nvidia.com/cuda-gpus

Dwaine Maggart
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pascar1973

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PostThu Nov 19, 2020 9:21 pm

hi Dwaine,

many thanks for your help as usual.

I have a licensed Studio v. 16.2.7.010 on a setup with a Quadro K2000 with computing level 3.0 that should supports up to CUDA 9.2. I could downgrade Resolve to a previous release, but can’t find a way to download an old Studio.

Is there anyway for me to enable CUDA processing without buying new hardware?

Thanks.

Uli Plank

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PostFri Nov 20, 2020 1:20 am

Just scroll down on the support page and you’ll find older versions reaching far back.

Don’t approach DR with your preconceptions from another NLE.
Many features are better, some worse, most are different.

Resolve Studio 18.1.2, MacOS 12.6.2
MacBook M1 Pro, 16 GPU cores, 32 GB RAM
and
iMac 2017, Radeon 580, 32 GB RAM
Speed Editor

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Dwaine Maggart

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PostFri Nov 20, 2020 6:50 pm

As Uli pointed out, go here:

https://www.blackmagicdesign.com/suppor … and-fusion

All Resolve versions back to 10.1.5 are available.

There is no way to make CUDA work with your GPU in Resolve version 16.2.7 or higher.

Either update the GPU, or use Resolve 16.2.6 or earlier.

Dwaine Maggart
Blackmagic Design DaVinci Support

Conner John

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PostSat Nov 21, 2020 1:43 am

Im getting the same error (But with code 219) in resolve 17.
Pretty simple fusion comp (Just masks and transform nodes with keyframes).

The compute power of GPU is 7.5 (Rtx 2070) and I have updated all the drivers.

Other specs:
i9-9900k
64gb RAM
Windows 10

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pascar1973

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PostSun Nov 22, 2020 11:23 am

Dwaine Maggart wrote:As Uli pointed out, go here:

https://www.blackmagicdesign.com/suppor … and-fusion

All Resolve versions back to 10.1.5 are available.

There is no way to make CUDA work with your GPU in Resolve version 16.2.7 or higher.

Either update the GPU, or use Resolve 16.2.6 or earlier.

Thanks a lot Dwaine! Superhelpful as usual.

It works a charm now using CUDA v.9.2 and Resolve 16.2.6.
I will stick to v.16.2.6 for the time being. Then at some point I will upgrade the hardware and switch over to v. 17.

Thanks.

Bernard74

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PostThu Nov 26, 2020 3:39 pm

Dwaine Maggart wrote:In the Resolve Help menu, select «Create Diagnostics Log on Desktop»

This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).

Then open Windows System Information and do a File — Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here.

If you are a new Forum user, you may not be allowed to post URLs. If this happens, just put a space near the front of the URL, so the system doesn’t think it’s a URL.

I have the same problem with V16.2.7.10 and 17.beta with error 219.
( files of V17 here:
dropbox.com/sh/1n241a5wn8je3bw/AACUGOrWoeApSexT4iu0jZyZa?dl=0)
my config:
mother card Microxtar Z730-A PRO (MS-7B48)
intel I5-8400 CPU @2.8Ghz
NVIDIA GeForce GTX 1050Ti pilote NVIDIA 27.21.14.5638 du 14/9/2020
W10 famille 64bits

How can I solve this issue?
Bernard

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Dwaine Maggart

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PostThu Dec 03, 2020 8:41 am

It looks like you are doing something in the project that requires more than the 4GB of GPU VRAM that you have.

Can you send a project export .drp of the Indon??sie commun 2 project, so we can see what’s going on in the project?

Dwaine Maggart
Blackmagic Design DaVinci Support

DaVinci Resolve от Blackmagic Design — популярный бесплатный видеоредактор, доступный на нескольких платформах. Однако некоторые пользователи сообщают, что DaVinci Resolve продолжает падать при редактировании видео.

В отличие от Adobe Premier Pro, популярный видеоредактор DaVinci Resolve лучше работает с системой с выделенным графическим процессором. Отсутствие которых может привести к случайным сбоям.

В этой статье мы рассмотрим несколько шагов по устранению неполадок, которые помогут вам навсегда решить проблемы сбоев DaVinci Resolve.

1. Изменить приоритет процесса

Решение DaVinci продолжает падать

  1. Убедитесь, что DaVinci Resolve запущен.
  2. Щелкните правой кнопкой мыши на панели задач и выберите «Диспетчер задач».
  3. Откройте детали
  4. Прокрутите вниз и щелкните правой кнопкой мыши Разрешить. исполняемый файл
  5. Перейдите в «Установить приоритет» и выберите «Высокий».

Вот и все. Попробуйте поработать над любым из ваших проектов и проверьте, решена ли проблема. Обратите внимание, что при каждом перезапуске DaVinci Resolve вам, возможно, придется устанавливать высокий приоритет.

2. Установите драйвер Nvidia Studio

Решение DaVinci продолжает падать

  1. Запустите опыт Nvidia GeForce.
  2. Нажмите на значок меню (три точки в правом верхнем углу).
  3. Выберите Студийный драйвер.
  4. GeForce Experience загрузит и установит драйвер Nvidia Studio.

Если у вас уже установлены драйверы Studio, попробуйте выполнить чистую установку.

Решение DaVinci продолжает падать

  1. Загрузите и установите программу удаления драйвера дисплея.
  2. Запустите инструмент и выберите графическую карту,
  3. Нажмите «Очистить» и перезапустите.
  4. После удаления загрузите последнюю версию драйвера NVIDA Studio.
  5. Запустите установщик и установите необходимые пакеты через выборочную установку.
  6. Перезагрузите компьютер и перезапустите DaVinci Resolve.

Драйвер Nvidia Studio также может вызывать сбои DaVinci Resolve. Попробуйте выполнить чистую установку драйверов, чтобы устранить проблемы.

Если вам нужно правильно установить этот драйвер Nvidia, не вызывая серьезных проблем, лучше попробуйте специальный инструмент обновления драйверов и эффективно установите или обновите любые драйверы на вашем ПК.

3. Какая версия DaVinci Resolve лучше всего подходит для предотвращения сбоев?

Начнем с наиболее распространенной причины сбоев DaVinci Resolve. DaVinci Resolve 15 был пронизан несколькими сбоями и ошибками, которые приводили к частым сбоям.

Эти сбои также происходили в системе, в которой было достаточно оборудования для запуска видеоредактора. Тем не менее, установка последней версии DaVinci Resolve 16, похоже, устранила многие проблемы с программным обеспечением.

Обновить DaVinci Resolve

Решение DaVinci продолжает падать при запуске

  1. Запустите приложение Разрешение.
  2. Щелкните DaVinci Resolve.
  3. Выберите Проверить наличие обновлений.
  4. Загрузите и установите все ожидающие обновления.

После установки перезапустите приложение и проверьте, решена ли проблема сбоя. Если нет, возможно, вам придется удалить, а затем переустановить последнюю версию, чтобы устранить проблему. Вот как это сделать.

Решение DaVinci продолжает падать при запуске

  1. Нажмите клавишу Windows + R.
  2. Введите appwiz. cpl и нажмите OK.
  3. В Панели управления выберите DaVinci Resolve.
  4. Нажмите «Удалить», а затем подтвердите действие.
  5. После удаления загрузите последнюю версию DaVinci Resolve отсюда.
  6. Запустите установщик и проверьте наличие улучшений.

4. Включите мультимониторинг IGPU

Davinci Resolve зависает

  1. Выключите компьютер.
  2. Нажмите кнопку питания, чтобы перезагрузить компьютер. При перезапуске начните нажимать клавишу настройки (F2) на клавиатуре, чтобы войти в BIOS.
    Примечание. Клавиша настройки обычно отображается на начальном экране. Обратитесь к руководству пользователя для вашего ноутбука или материнской платы (в случае настольного компьютера), чтобы найти ключ настройки.
  3. В меню BIOS откройте вкладку Advanced.
  4. Найдите IGPU Multi-Monitoring и убедитесь, что он включен.
  5. Сохраните изменения и выйдите.

5. Проверьте совместимость графического процессора

Отключить встроенный графический процессор

Davinci Resolve зависает

  1. Нажмите клавишу Windows + R.
  2. Введите devmgmt.msc и нажмите OK.
  3. В диспетчере устройств разверните раздел «Адаптер дисплея».
  4. Щелкните правой кнопкой мыши встроенный графический процессор Intel.
  5. Выберите Отключить устройство.
  6. Откройте DaVinci Resolve и проверьте, не возникают ли сбои по-прежнему.

Обновление графического процессора

Как обсуждалось ранее, DaVinci Resolve — это приложение, интенсивно использующее GPU. Для стабильной работы рекомендуется установить достойную дискретную видеокарту. Если у вас есть только интегрированный графический процессор Intel, самое время подумать о переходе на выделенный графический процессор.

Решение DaVinci продолжает давать сбой. Обычно это происходит из-за несовместимости драйвера графического процессора или ошибки в самом программном обеспечении. Выполните шаги один за другим, чтобы диагностировать и устранить проблемы, вызывающие сбои.


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