Document feeder mispick reload ошибка - Ремонт и установка крупной бытовой техники

This document applies to the HP LaserJet Pro MFP M225 and M226 printer series.

When you scan, copy, or fax pages from the automatic document feeder (ADF), the following error message displays on the control panel: ‘Document feeder mispick‘. One of the following issues also occurs:

The ADF does not pick paper off the stack in the document feeder tray.
The ADF picks more than one sheet off the stack in the document feeder tray.
A paper jam has occurred inside the ADF.

This video shows how to resolve the ‘Document feeder mispick’ error message on the HP LaserJet Pro MFP M225dn and M226dn

Resolve a pick issue

Try the following solutions in the order presented to resolve an issue in which the printer does not pick paper from the document feeder tray or picks more than one sheet. When a solution resolves the issue, stop troubleshooting.

Solution one: Check the paper in the ADF

Paper feed issues in the ADF might result from dusty, torn, wrinkled, wet, or folded paper in the ADF tray. The quality of the paper can also make a difference. Use only good quality paper that meets printer specifications. Follow these steps to check the condition of the original paper.

Remove the original document from the ADF.
Check the original for staples or self-adhesive notes, and then remove any you find.
Check the condition of the original, and then replace any ripped, dusty, curled, wrinkled, or bent pages.
Make sure that the original is a supported paper type for the ADF.
Make sure that all pages in the original document are the same size and type. Never load mixed types of paper in the ADF. The printer can only process one type of paper at a time.
Make sure the pages are straight and centered in the input tray. Tap the stack of paper on a flat surface to align the edges, push the paper into the document feeder until it stops, and then adjust the paper width guides to center thestack.

note:

Do not push the paper width guides in so far that they bend the paper.
Make sure that the paper stack is not higher than the guides in the input tray.

note:

Do not load more than 35 pages in the ADF. Larger stacks of paper can lead to pick problems.
Remove any pages from the outputbin
Try the task again.

Solution two: Clean the ADF pick rollers and the separator pad

Dust or paper residue on the rollers or separator pad inside the ADF can cause paper feed issues. Follow these steps to clean the ADF rollers and separator pad.

Gather the following materials:
- A clean, lint-free cloth, or any cloth that will not come apart or leave fibers
- Distilled, filtered, or bottled water (tap water might damage the printer)
Remove the original document from the ADF.
Press the Power button to turn off the printer.
Disconnect the power cord from the rear of the printer.
Open the ADF cover.

Figure : Open the ADF cover
Find the pick rollers and the separator pad inside the ADF.

Figure : The pick rollers and separator pad

Pick rollers

Separator pad
Lightly dampen a clean, lint-free cloth with filtered or distilled water, and then squeeze anyexcess liquid from the cloth.
Use the damp cloth to wipe any residue off the pick rollers and the separator pad.
Leave the ADF cover open for two minutes to allow the pick rollers and separator pad to dry.
Close the ADF cover.

Figure : Close the ADF cover
Reload the original document print side up in the document feeder tray. Gently slide the document into the printer as far as it can go.

note:

Do not load more than 35 pages in the ADF. Larger stacks of paper can lead to pick problems.
Slide in the paper width guides until they are snug against the paper.

note:

Do not push the paper width guides in so far that they bend the paper.
Reconnect the power cord to the rear of the printer.
Press the Power button to turn on the printer.
Try the task again.

Solution three: Service the printer

Service or replace your HP product if the issue persists after completing all the preceding steps.

Go to Contact HP Customer Support to schedule a product repair or replacement. If you are in Asia Pacific, you will be directed to a local service center in your area.

To confirm your warranty status, go to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.

Resolve a paper jam issue

The Document feeder mispick message might indicate that paper is stuck inside the ADF. Try these solutions to resolve the issue. When a solution works, you can stop troubleshooting. The paper jam is cleared, and the issue is resolved.

Solution one: Clear the paper jam

Follow these steps to clear a paper jam from the ADF mechanism.

Remove any loose paper from the ADF input tray that has not been fed into theprinter.

Figure : Remove any loose paper from the ADF input tray
Lift the ADF input tray.

Figure : Lift the ADF input tray.
Lift the jam-access cover.

Figure : Lift the jam-access cover
Remove any jammed paper from the ADF. Use both hands to pull out the paper to avoid tearing it.

Figure : Remove the jammed paper
Close the jam-access cover.

Figure : Close the jam-access cover
Close the ADF input tray.

Figure : Close the ADF input tray
Try the task again.

Solution two: Service the printer

Service or replace your HP product if the issue persists after completing all the preceding steps.

Go to Contact HP Customer Support to schedule a product repair or replacement. If you are in Asia Pacific, you will be directed to a local service center in your area.

To confirm your warranty status, go to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.

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Product: MFP HP LaserJet Professional M1130/M1210 MFP Series

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Frustrated with the HP support. Error message Doc Feeder mispick

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I am not using the automatic feed. I am laying the doc on the flat bed of the scanner

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I am using Catalina 10.15 which is the current update

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166 12 Troubleshooting printing problems

Alert messages

The following messages are generic alert messages that may appear in the control panel display.

●

Printer Mispick (Enter) To Resume

●

Printer Jam. Clear Paper Path

●

Door Open Or No Print Cartridge

●

Printer Tray Is Empty. Add Paper

●

Document Feeder Mispick. Reload

●

Doc Feeder Jam. Clear, Reload

●

Memory Low. Press [Cancel]

Alert messages communicate to the user that some action must be performed, such as adding
paper or clearing a jam. When an alert message appears, the product will automatically stop the
current task, display the error message, and wait for the user to attend to the situation. Once the
user has corrected the error, the device will either complete the task or go back to the Ready state.
The exception to this rule is when the user wants to enter the main menu system. In this instance
the device will change the display and allow the user to enter the menu system.

Note

If the alert message pertains to clearing a jam, see

for more information.

Warning messages

The following messages are generic warning messages that may appear in the control panel
display.

●

Not Enough Memory. Try Later

●

Device Busy. Try Again Later

●

Settings Cleared

●

Device Error. [Enter] To Cont.

●

Page Too Complex [Enter] To Cont.

Warnings are messages that are important enough that the user must be notified. They are
transient in nature, but may affect the completion of the task or the quality of the output. When a
warning message appears, the active job might cancel. The message will display for five seconds.

If the warning messages are related to print, and the auto continue setting is on, the message will
display for 10 seconds. If there is no response from the user by either pressing enter/menu or
cancel, the device will continue processing the print job. If auto continue is off, the print related
warning messages will display until the user has either pressed enter/menu to proceed or cancel
to cancel the job.

Note

Auto continue is set in the printer driver. To find out whether auto continue is enabled, print a
configuration page. See

for more information.

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03-24-2015

#1

Junior Member

Rep Power

0

HP m425dn adf problems

I have had a few of these units come in for repair and can’t figure it out for the life of me. The adf will recognize the original but when I try to copy it just sits there for a while then reads a jam, or it will try to pull the paper and chug it in about half way then read a jam. Has anyone had this issue and if so do you know of a fix? Thanks in advance.TONERALLOVER

03-24-2015

Re: HP m425dn adf problems

looks like no parts for adf, except rollers, replace adf .

HP LaserJet Pro MFP 425, HP LaserJet Pro MFP M521, HP LaserJet Pro Color MFP M570 Series Products — Troubleshooting ADF Hardware Issues

Introduction

This document describes specific ADF related hardware issues, the root cause and solutions to resolve the problems.
top

ADF Mispick

Problem Description
Device display shows Document Feeder Mispick, Reload.
Possible Causes

The paper getting loaded into the ADF might be damaged.

Curled or wavy media.

The pickup roller could be contaminated.

There could be a mechanical problem with the ADF such as a sensor or a damaged cable or dislodged gear.

Solution

If the original had been folded or previously stapled, smooth out the folds as much as possible and fan the pages apart where the staple was.

Curled or wavy media has an increased chance of experiencing mispick errors. See <Figure 1> .
Figure 1: Wavy media that has a distinct wave shape like an ‘M’ will have a valley which makes it difficult for the pickup roller to reach the media

Turn the media around and copy the trailing edge first.

Allow the media to flatten out and cool down (if just printed).

Try switching to different media with a lower fill content.

Clean the pickup rollers: Take a clean cloth or paper towel moistened with water, lightly hold the white gear to the right of the pickup roller with one hand (to prevent the pickup roller from turning while cleaning) and use the other hand, in a left/right motion, to wipe clean the pickup roller. Turn the white gear to move to a different spot on the roller, wipe clean, and repeat until the entire pickup roller is clean. Perform the same procedure on the other roller. <See Figures 2 & 3>
Figure 2: Location of Pickup Rollers and gears

Figure 3: Clean entire surface area of both Pickup Rollers

Open the jam cover and inspect the paper presence sensor flag is in the correct UP position. If the paper presence sensor flag is stuck in the down position, the ADF will continue attempting to pick after all of the paper has run through the ADF. After 3 tries of picking no paper, the control panel will display Document feeder mispick, Reload . <See Figure 4> Tap the separation floor to release the sensor flag. If the flag continues to get stuck, replace the ADF Unit according to the CSR Table .
Figure 4: ADF paper presence flag shown in the stuck ‘down position’ and correct ‘up position’

Power cycle the unit and verify that the separation floor is down when it starts and the pickup roller spins when it attempts to pick. <See Figure 5> If the separation floor is in the incorrect ‘up position,’ it can be manually depressed to the ‘down position.’ When stuck in the ‘up position,’ the unit may also indicate that a document is not loaded when it actually is. If the issue persists, replace the ADF Unit according to the CSR Table .
Figure 5: Separation Floor shown in the stuck ‘up position’ and correct ‘down position’

NOTE: On early manufactured units, the e-clip that holds the swing gear can slip off and the ADF lift plate will not automatically return to the down position. Manufacturing has improved the design and the e-clip can no longer come off the newest production units.

If the issue persists, replace the ADF Unit according to the CSR Table .

top

ADF Door Open Message

Problem Description
Device constantly displays ADF door is open.
Possible Causes

ADF door might not be completely shut.

ADF door sensor might be obstructed or faulty.

Solution

Make sure the ADF lid is completely closed.

If issue is still present after the above steps, replace the ADF Unit according to the CSR Table .

top

Paper Jam In ADF

Problem Description
Device displays Remove paper from document feeder. Press OK to continue.
Possible Causes

Physical paper jammed in the ADF.

Debris jammed in ADF (Ex.: paper clip, staple, etc.)

Something mechanical has gone wrong with the ADF such as a sensor wire loose or roller dislodged, replace the ADF unit.

Solution

Power cycle the device.

Open the ADF jam cover and look for loose debris in the paper path. The paper path can be ‘flossed’ with a business card (or similar) to remove any unseen debris. <See Figure 6>
Figure 6: Slide a business card up and down and across the entire length of the paper path

top

Device does not detect document in ADF

Problem Description
Device display shows Ready status, but a document is physically loaded.
Possible Causes

Media is not correctly inserted.

Photo sensor in the ADF assembly is damaged.

Solution

Flatten out all folds and curl and make sure the stack is no taller than 10mm(12/32nds of inch) so you can insert the stack to the front of the orange pad.

If issue is still present after the above steps the sensor is likely damaged, replace the ADF Unit according to the CSR Table .

top

Device displays «document loaded» message at all times

Problem Description
Device display shows Document Loaded status, but there are no documents present on the feeder or flatbed.
Possible Causes

The ADF door open flag is up.

The ADF photo sensor is damaged.

Solution

Disconnect the ADF from the flatbed, and perform a power cycle, after powering back up, reconnect the ADF and check status [If unit does not have connection through the flatbed, skip this step].

If issue is still present after the above steps the sensor is likely damaged, replace the ADF Unit according to the CSR Table .

top

ADF Unit Replacement CSR Table
.

Device Part Description HP Part Number CSR (Customer Self Replaceable?)

HP LaserJet Pro 400 MFP M425 ADF Complete Unit CF288-60011 N

HP LaserJet Pro MFP M521 dn Scanner/ADF Complete Unit A8P79-60113 N

HP LaserJet Pro MFP M521 dw Scanner/ADF Complete Unit A8P79-60111 N

HP LaserJet Pro MFP M521 dw Scanner/ADF Complete Unit A8P79-60111 N

HP LaserJet Pro 500 color MFP M570dn ADF Complete Unit CZ271-60016 N

LaserJet Pro M375/M475 MFP ADF Complete Unit CZ271-60016 N

03-24-2015

#3

Junior Member

Rep Power

0

Re: HP m425dn adf problems

That’s what I was afraid of. I have been able to repair a few of them by reattaching the timing disk that had come unglued from the timing gear but it is a pain in the butt to get to. I destroyed two adf’s just figuring out how to take them apart. I will continue to try and figure this out and post the fix here if possible. I have a few salvage units left and receive a few a week. Thank you for your help.

TONERALLOVER

Device	Part Description	HP Part Number	CSR (Customer Self Replaceable?)
HP LaserJet Pro 400 MFP M425	ADF Complete Unit	CF288-60011	N
HP LaserJet Pro MFP M521 dn	Scanner/ADF Complete Unit	A8P79-60113	N
HP LaserJet Pro MFP M521 dw	Scanner/ADF Complete Unit	A8P79-60111	N
HP LaserJet Pro MFP M521 dw	Scanner/ADF Complete Unit	A8P79-60111	N
HP LaserJet Pro 500 color MFP M570dn	ADF Complete Unit	CZ271-60016	N
LaserJet Pro M375/M475 MFP	ADF Complete Unit	CZ271-60016	N

Источник

HP LaserJet 1536dnf Mfp: HP Laserjet 1536dnf MFP — print problem printer

My office has a printer HP LaserJet 1536dnf MFP printer and copy machine and it’s only last month a year. This morning the computer was printing and copy fine, then in the middle of a print job 21 page pages begins to show the 4 brands of blackshadow — like on the right side of the page (starting at the top and down to about 4 inches before printing the next black shadow). Sometimes copying and printing. I tried to reset the printer by unplugging the power for 10 minutes. I tried to clean it with cleaning setting. So far, nothing has worked.

Greetings;

If you could post a small picture of the question I might better be able to determine the cause.

Are marks on the page dashes in the media?

Brands repeat down the page in a spaced identical schema?

The issue might have to do with the toner drum, but could be a piece of paper stuck on the fuser unit.

Unlike the intervention of Anonymous_Fan this is not a model of injket and has no heads printing or alignment of the calibrations.

I followed this thread and waiting for your response.

Kind regards

Jaclyn

Digitization of the MFP HP Laserjet 1536dnf deliver Windows 8.

Printer: HP Laserjet 1536dnf MFP

OS: Windows 8

How the printer is hooked: the Ethernet cord on router

I have recently upgraded to Windows 8 and my printer is connected on the router ethernet cable and it was previously works very well. Now when I go to click on the program «HP LJ M1530 Scan» it gives me the error «The printer HP LJ M1530 MFP Scan be found.». I can print fine etc, just can’t scan. Any help would be appricated.

Thanks in advance.

Hello

Do you have you have uninstalled the software and installed Windows 8 software after the upgrade of the OS?

If this is not the case, go to programs and features and uninstall the current HP software.

Then download and install the latest version of the software below:

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=IM-86005-3&cc=us&DLC=en&LC=en&OS=4131&product=3974279&sw_lang=

Hope that helps,

Shlomi

Technical problem of the MFP HP Laserjet 1536dnf

I have windows 7 64 bit running on a Dell Optiplex 9010. I contacted HP, but they directed me here. I load fonts into the MFP from HP Laserjet 1536dnf printer.

When I print files, fonts are cancelled. One thing that causes the font to cancel the a3 a3 a3 sequence. You can put other things

in the sequence as $A3 $A3/00$ / $01 / $A3 / etc. But if there are three A3 or a3 in the first lines of fonts and line spacing are cancelled. He

are other things that cause this type «begin J: = j + 1: pout (ln [i, j] xor $40. I have not found all the things that cause that we’re wasting a lot of paper.

I have other HP printers and it is not a problem on those. If there are say half a page of text before the appearance of the a3 a3 a3 there is no problem. It is only

If the a3 a3 a3 occurs in the first lines. It’s obviously a deep bug in the printer and there is no an HP he will discuss. I know that this printer has bugs that affect a

100 or 1000 times more users so I doubt that HP will try to fix it. I just want to make this post so if anyone else experiences this problem, they will know that they are

not alone.

Hello

I apologize for the late response.

I would recommend posting your query in the TechNet Forums.

http://social.technet.Microsoft.com/forums/en-us/w7itpronetworking/threads

Hope this information helps.

LaserJet 1536dnf mfp: HP laserjet 1536dnf Windows 10 Scan mfp printer works not

After the upgrade to Windows 10 of Wndows 7, I met a problem with Scaner on MFP HP LJ 1536dnf.

Before letting the MS to update my laptop, I removed the printer from Windows 7. The PC upgraded to Windows 10 and then I reinstalled the Prnter software. I did it because I already had one problem on another PC that I updated to Windows 10 does not have the printer works properly.

When I install the full featured printing software downloaded from the website of HP, the printer works, but the search function does not work — when I click the icon for the scan and I get a message stating that ‘JL M1530 MFP series HP Scan is not found’

I’m not trying to use printing HP and doctor Scan to see if that helps.

If anyone has any other suggestions, please post. Thank you.

I finally understand what I did wrong.

When I first installed the HP software on the laptop it asks how you did the USB connected printer (1) (2) (3) wireless network. Because I had a laptop with a wireless connection, I selected the wireless option.

However, it was not the installer I have for this HP printer. I have this printer HP connected wireless to my router using an Ethernet cable. So even if the laptop was wireless, the HP printer is in fact a network connected device.

So, I unnstalled the HP software and re-installed and then choose option 2 — connected network the HP printer and the software installed and the printer and Scanner now work perfectly on the laptop.

I think what was confusing me was this option 3 — wireless option — actually worked and setup went through, even though I should not really have chosen this option.

It is in any case, everything works now. If I would have taken the right option when I chose the installation, I would have not had a single problem.

LaserJet 1536dnf MFP: HP Laserjet 1536dnf MFP

It’s that my scanner no longer records in JPEG format only PDF. Instead of 1 3-page document, I have now 3 images/documents one per page. When I tried o reload the software driver to retrieve this feature downloads failed.

Need help with PDF functionality back. Thank you for your help in advance

Hi @arob1968,

I see that you are having problems scanning to PDF and you tried to reinstall the printer software, but it failed. I’d love to help you.

What happens when you try to reload the software? (error installation crashes)

Please, try the following steps to try and perform a complete uninstall and reinstall the printer software.

Unplug the USB cable.

Uninstall the software from the CD: go to start, computer, right click on the printer CD, left click on open in a new window, double click on uninstall.

To uninstall program files: press the Windows key and the E key to access the window from the computer.
Select the drive C. Select the program files or program files x 86. Open the HP name and printer folder. Select uninstall.

Perform a clean boot on the computer and disable the Antivirus software. How to perform a clean boot in Windows.

Then download, save and run the latest software. Do not plug the cable until you are prompted.

HP LaserJet Pro M1536dnf multifunction printer drivers. Select your operating system, click Next and click on the software to download and install.

If the installation is a fatal error or suspended, immediately after connecting the USB cable, follow the steps described in this document to update the drivers if this isn’t new error. A fatal error during Installation of the software. Then the installation should continue.

Try to scan the image to see if you have the opportunity to start a new search in PDF format.

How is the printer connected? (USB/Ethernet)

If you appreciate my efforts, please click on the button below the thumbs up.

If there is anything else I can help you, let me know. Thank you.

MFP HP Laserjet 1536dnf will not scan

I logged in earlier and for some reason, the only thing that doesn’t work is the scanning. Printing documents and using the copy feature works very well. When I try to scan, it seems to get ever before it cannot communicate with the scanner and to restart and check firewall settings that have not changed and I checked several times displays an error message. Using of Toshiba laptop running Windows 7 64 bit

He was happy.

MFP HP Laserjet 1536dnf — Windows 8.1

Problem: Error Message: «HP ToolboxFX has encountered an error and can not recover. I have no idea where to find HP ToolboxFX, however, I have an updated driver to date but still get the error message. What else can I do to get rid of this error message?

Thanks for the instructions rid my computer boring error message about ‘HP toolboxFX. This error message stopped on its own. I keep your instructions must this area to repeat. I appreciate your advice.

Jams on LaserJet Pro M1530 MFP document feeder

I have a LaserJet Pro M1530 MFP. Recently, we had developed errors pulling the paper into the automatic document feeder. It was injury but now unable to feed all documents without error of jam & constant. I followed the cleaning instructions.

error message… «Document Feeder mispick. Reload, then press [OK] to continue.

I guess I need to replace the ADF file. Can I do it myself or should I pay for support (currently out of warranty)

Any help would be appreciated!

I’m afraid that this is not something that you can fix it if it is off. If the steps outlined in the document below did not help, then the best thing to do is to contact HP support to see if they can fix it and how much it would cost.

«The document feeder mispick» Message appears on the control panel and the ADF is not Pick Up paper or feeds on several Pages

Airpint can’t find HP LaserJet 1536dnf MFP — please help

I have baught HP Laserjet 1536dnf a few months ago cause HP said that it is compatible Airprint. In fact, I went to a few stores just to get it in stock of the last store I visited. Up to now, I still can’t seem to work and feel like a mute bought this HP printer. If anyone of you or HP engineer can help… Please.

In fact, I did some research and tests on the configuration. Some time ago I got the chance to see the printer appears (little) and I can print a document and the printer has disappeared. My ipad and iphone can not find again later, even after rebooting.

I’ve already updated my iOS to the latest version. Update the firmware on my Zyxel router and printer. Also, I replace my zyxel with 3com router (now back to zyxel). None of these help.

My configurarition _Here. _
Devices: iPhone 3GS (iOS4.3), iPad 1 (iOS4.3)
Printer: MFP HP LaserJet 1536dnf (latest firmware 20110405); Fixed IP address;

Router: ZyXel P-660HN-F1z (latest firmware Version: 3.70 (BJI.4): 22/03/2010)
Network configuration: all are in the same network 192.168.1.x

Would be very grateful if someone can help out me.

This might help:

http://Gothick.org.UK/2010/05/16/getting-the-Apple-iPhone-remote-app-working-with-a-ZyXEL-router/

MFP HP laserjet printing 1536dnf keeps

Hi Admin,

I currently work as a level entry COMPUTER Support, and I have a problem with the HP laserjet 1536dnf MFP that I can’t give the time to understand why.

Here’s what I have:

System: WXP Pro SP2 v2002

Material: MFP HP laserjet 1536dnf

Device Manager driver: scanner HP LJ M1530 series ; Driver date: November 16, 2009

MFP HP laserjet 1536dnf print keeps JZJZL () and various random characters garbled, I can only print if I turn it on and restart.

Another question: is there a way to stop all that is printing to the HP Toolbox.

Thank you..

I am sorry, for a very late response.

I’ve already solved the problem and the scenario is like this. There was old installed printers and some PC print it to the old printer, having the same IP address, HP Laserjet MFP receives and print it with the characters of gaarbled.

Multifunction LaserJet 1536dnf printers: ADF rollers stuck in down position

Feed documents through the ADF, the feed rollers will stay low and will only return to the position if the printer is power cycled. It is an intermittent problem. More of a nuisance than anything, but wouldn’t mind getting this problem.

Thank you.

Hi @DeweyE,

Welcome to the Forums of HP Support!

I see that you are having problems with the ADF on your HP LaserJet Pro M1536dnf multifunction printer. I’d be happy to help you and don’t forget to come back to this thread and check «Accept as Solution», if I have successfully helped solve you the problem. If you want to say ‘Thank you’ to my effort to help, click on the «thumbs up» to give me a Kudos.

I understand that this ADF is in the correct position after restart the printer. Looks like there could be a problem with a lack of power that the printer receives, firmware glitch or the rollers slide.

I would like to do a hard reset to see if that will solve the problem.

Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
Reconnect the power cable to the output of the printer and the wall, and not a surge protector. This ensures that the printer is full on and can help this situation.
Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.
Try to use the ADF again.

Then, update the firmware of the printer. Click here to download it.

In addition, I would like to try the steps in this guide if you are still having problems.

«The document feeder mispick» Message appears on the control panel and the ADF is not Pick Up paper or feeds on several Pages

If you have completed all the above steps and your product still has a problem, service the product.

Contact HP for service in all countries except Asia-Pacific.
First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
Cost of repair out-of-warranty printers may apply.
What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to «still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on: contact HP options — click Get phone number
File number and phone number are displayed.

Please reply to this message with the result of your troubleshooting. I can’t wait to hear strings attached good luck!

Multifunction HP LaserJet 1536dnf printers: Scanner function not accessible after upgrade to Windows 10

Function non-contactable on printers MFP HP LaserJet 1536dnf of analysis after the upgrade to Windows 10.

Here is the error message:

I recycled the printer… inaccessible even

I recycled the router and the printer… inaccessible even

Worked fine before with Norton and Windows Firewall enabled on Windows 7. so…

I have disabled the Windows Firewall (but not Norton firewall)… inaccessible even

I ran «SCF/scannow’ with the command prompt… inaccessible even

I ran HP Print doctor who says that the scanning software was not installed.

I tried to download and install the software the complete solution… masse not installed properly… even inaccessible.

Help, please

HALLALUJAH! Now, I can scan, fax and print. I did not follow the directions of RnRMusicMan together. I just deleted all the HP software that had to do with print and then installed the suggested software. I do not close the firewall or do any of the other suggestions. Other people with the same problem may have to follow all the indications made by RnRMusicMan above. RnRMusicMan, THANK YOU for giving me the link for the correct HP software to solve the problem, HP LaserJet full feature software and driver. Without your help, I would have not a scanner works on this printer. I scan most all instead of filing paper. I was in trouble when the sweep would not work. … HP support is GREAT!

HP LaserJet Pro M127fn MFP: Automatic document feeder does not detect documents loaded on it

Hello

I use all of this in one previous machine a few months. Since the last two weeks than its automatic document feeder is not detect documents loaded on it, while it is perfectly flat scanner scanning and printing as well. This machine is connected via a usb cable. I tried all the troubleshooting options available including resetting the printer, cleaning ADF etc etc sensors I also tried the update the bios of the printer, but it does not work for me and feeder is constantly unable to detect documents loaded on it. I searched the whole forum but did not find any message an answer fast and good, therefore, will be highly appreciated in this regard. Thank you

Hey @Mohsan_IT,

Welcome to the Forums of HP Support!

I would like to help you today to address the issue of automatic documents feeder sensor you encounter on your HP LaserJet Pro MFP M127fn. Please include all the troubleshooting steps that you received before you reach out for support. Right now, you have completed all the troubleshooting steps supported in your efforts to solve this problem. If you want to confirm that everything was done correctly, please see the following two positions:

Can not copy or scan of FDA (autofeed) on LaserJet 127fn MFP

ADF works does not in all new Pro LaserJet MFP M127-M128

All steps in the discussions that I provided above must be made without success, then the last step would be to perform the programming reset NVRAM on your printer. Now I will send you a private Message with instructions on how to reset the NVRAM. Please check your private Messages for instructions.

Good luck!

New Laserjet M1212nf MFP does not copy or scan. Not taking in the documents document feeder

Product: Laserjet M1212nf MFP

OS: Windows Vista 32-bit, Windows 7 64 bit

USB 2.0 connection

Scan software Readiris Pro

Have installed a new Laserjet M1212nf MFP. When I send a document to print, it produces an impression outside, well wrapped on the ends because of the heat.

The copy function and the scanner or never do not produce print outs. The bar with light moves on the copy/scan with the light area, but no print out.

In addition, for the copier/scanner document feeder does not pages.

I installed several LaserJet using a number of operating systems in the past.

Best wishes

Shanefg

Hi Shane,

Thank you for the additional information. You experience a hardware problem with the scanner in the printer mechanism. The following additional options depending on your current status of the warranty on this printer.

In the guarantee:

Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.

http://www.HP.com/cgi-bin/hpsupport/index.pl

Out-of-warranty options:

http://support.HP.com/us-en/document/c02652026

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