Maximus viii hero ошибка 55

[quotemsg=17147668,0,2128943]I have 2 crucial ballistix DDR4 memories. When I install any of the memories in some of the 2 slot near the cpu cooler I get error 55. I can boot if I install both memories on the other 2 slots. What could be the problem ?[/quotemsg]

What cpu cooler do you have?

[quotemsg=17147769,0,2128943][quotemsg=17147738,0,2119266][quotemsg=17147668,0,2128943]I have 2 crucial ballistix DDR4 memories. When I install any of the memories in some of the 2 slot near the cpu cooler I get error 55. I can boot if I install both memories on the other 2 slots. What could be the problem ?[/quotemsg]

What cpu cooler do you have?
[/quotemsg]

cooler master hyper evo 212[/quotemsg]

People have been having trouble with the metal of the screws on the cooler shorting on the motherboard, also being over tight. Others with that same board, getting that same code

[quotemsg=17147668,0,2128943]I have 2 crucial ballistix DDR4 memories. When I install any of the memories in some of the 2 slot near the cpu cooler I get error 55. I can boot if I install both memories on the other 2 slots. What could be the problem ?[/quotemsg]

Did you test your Dimms are working OK?
If not, Run HCI Memtest instead or the Google Stress App test in Linux. That will eliminate that possibility.
Go into Bios and set priority to boot from USB, test for 8GB.
Dimms should be tested in slots A2 and B2 as per manual section:1.2.4
Also make sure the Dimms are seated correctly, especially offside to the clip.
Also make sure u are running on updated Bios version.

If nothing works out well, go for RMA your board and also talk with Crucial regarding the issue and if same issue persists on new board then replace with the new Crucial KIT, i hope you are using the Kit in current set-up.

[quotemsg=17147866,0,2128943][quotemsg=17147805,0,2119266][quotemsg=17147769,0,2128943][quotemsg=17147738,0,2119266][quotemsg=17147668,0,2128943]I have 2 crucial ballistix DDR4 memories. When I install any of the memories in some of the 2 slot near the cpu cooler I get error 55. I can boot if I install both memories on the other 2 slots. What could be the problem ?[/quotemsg]

What cpu cooler do you have?
[/quotemsg]

cooler master hyper evo 212[/quotemsg]

People have been having trouble with the metal of the screws on the cooler shorting on the motherboard, also being over tight. Others with that same board, getting that same code[/quotemsg]

I updated the bios and after pressing mem ok buttom, It booted ok. I reset after and I got error 41 and it auto reboot showing directly the bios menu. [/quotemsg]

The risers on the heatsink all have a plastic coated side, are they facing down on mobo? sometimes the risers can have burrs

[quotemsg=17148034,0,2128943][quotemsg=17147929,0,2119266][quotemsg=17147866,0,2128943][quotemsg=17147805,0,2119266][quotemsg=17147769,0,2128943][quotemsg=17147738,0,2119266][quotemsg=17147668,0,2128943]I have 2 crucial ballistix DDR4 memories. When I install any of the memories in some of the 2 slot near the cpu cooler I get error 55. I can boot if I install both memories on the other 2 slots. What could be the problem ?[/quotemsg]

What cpu cooler do you have?
[/quotemsg]

cooler master hyper evo 212[/quotemsg]

People have been having trouble with the metal of the screws on the cooler shorting on the motherboard, also being over tight. Others with that same board, getting that same code[/quotemsg]

I updated the bios and after pressing mem ok buttom, It booted ok. I reset after and I got error 41 and it auto reboot showing directly the bios menu. [/quotemsg]

The risers on the heatsink all have a plastic coated side, are they facing down on mobo? sometimes the risers can have burrs[/quotemsg]

No. Im not getting error 41 any more. System boots into the bios menu with error A9 on the mother board is this normal?. What does code A9 means? I dont have an os install yet. [/quotemsg]

41 — OEM post memory initialization codes
A9 — Start of Setup

This is very important.. «That particular model wasn’t on ASUS’s QVL list».

I don’t understand why people don’t consult the QVL before buying memory.

Because it’s a home computer and 99 times out of a 100 you’re fine either way?

I mean literally in 16 years of building computers I’ve only had an issue with correctly spec’d memory like 3 times out of probably a thousand builds/upgrades. Make sure it’s the right type, speed, and voltage and odds are good that you will be fine. Desktop computers aren’t that picky on memory. That combined with the manufacturers doing a shit job of updating the QVL means there’s not much incentive to check it.

That said, his combo IS on Corsair’s tested list.

http://www.corsair.com/~/media/Corsair/download-files/manuals/dram/DDR4-Compatibility.pdf

Based off that OC.net thread it sounds to me like Asus shipped the boards with overly aggressive XMP settings which makes the board excessively picky on RAM. Even better is the fact (again based off that thread) their updated firmware released to fix this issue have been buggy and there’s at least one person in that thread using memory that IS on the QVL and still having the same issue.

That Asus rep’s responses are exactly why I don’t buy Asus anymore. Their customer service is absolute crap. I’d say return the board and get one that uses reasonable timings.

Good to hear you got it sorted.. New platform is always a crap shoot troubleshooting.

SON OF A BITCH. It was a bad CPU giving me the error code 55. Great job with the error codes, ASUS, very helpful in troubleshooting a bad CPU.

WOW, that’s crazy man. I don’t think i’ve ever had a bad Intel cpu out of the box in all my years of building pc’s. Glad you figured it out. Would have never guessed it could be a cpu.

So, to begin with you don’t need to seat and reseat the memory, change slots, etc.

Install the memory in slots A2 and B2, ONLY, if you have two sticks. If you have four sticks, obviously you will have populated all DIMM slots and it doesn’t matter so long as all four sticks are from the same matched set and were bought together IN a set. If they were not, then you open the door to a variety of variables.

If the system cannot run properly with the memory installed in the A2 and B2 slots, whether at the default SPD JEDEC settings or the XMP profile settings, then there is either a problem with the memory (Not likely since you’ve had the same problem with multiple sets), the motherboard, bent pins on the motherboard, the CPU or a problem with an uneven mount job on the CPU cooler causing either contacts to lose contact or short inside the CPU socket. This can happen when one side or one corner is tightened unevenly to the others OR if the cooler is simply TOO tight in general.

The first thing I’d want to ask is, do you have the MOST recent BIOS version for the motherboard installed? For your board, that would be version 3801 released on 4-27-18. If not, I’d recommend that you update to that version. If you already are on that version, then it’s one less possible issue. If you have a BIOS version that is older than 3504, then there are no less than five previous BIOS updates that deal with system performance, stability and memory compatibility, any of which could be relevant. You do not obviously need to update to each of those, as updating to any specific BIOS version automatically gives you all prior updates.

If updating the BIOS doesn’t help and none of the suggestions I’ve made are the issue, and you’ve already tried CLEAN installs of Windows, and a barebones bench of the board doesn’t help identify the issue

Then I’d agree that MOST likely you are looking at the need for a new motherboard.

What I DON’T see however is any mention of what the EXACT power supply model is you are using, and ANY time there are random or unusual errors, seemingly irrelevant Q codes or weird behavior and ghost problems in general, the power supply should practically always be the primary culprit since any error, fault, problem or failure that can present as hardware can BE the power supply itself since all hardware relies on clean, stable power to function correctly. In other words, any problem whether memory, graphics card or other hardware, can be mimicked by a bad power supply.

Also, if you have not already, it might also be worth trying to bump the DRAM (Memory) voltage UP by about .020v in the BIOS. Sometimes on Intel platforms running high speed memory ALSO requires a small bump in CPU clock speed to stabilize the internal memory controller. Trying to run those sticks at the default speed of 2133mhz might determine if that could be the problem, IF you are trying to run them at the XMP profile when you are encountering these issues.

I did mention the power supply in the short summary of the generic build description, but I guess I did not elaborate. That build has the «EVGA Supernova 850 G2, 80+ Gold 850W, Fully Modular…» I have a few power supplies around, although the highest outside of this one in particular, is only a 650W. I have ran this board and build off the 650W, which powers another, cheaper build as its primary, and I have encountered the same issue on this build using that particular PS. Although, the mention of a power supply being a problem in this particular situation does seem… odd. I will definitely explore that as a potential culprit, but I really doubt that I will get any further by trying another 3 or 4 power supplies. On the other hand, I’ve been proven wrong more often than I’ve been proven right, so I will definitely explore that route.

For the memory, I have only used dual sticks, I have never used quad combos with this build, mostly due to issues with the size of the heatsink interfering with the placement of the sticks and my fat fingers. I have also only used the A2 and B2 slots for this particular build, outside of trying to whittle down potential culprits for faults during these bouts with the dreaded 55 code.

For the CPU and Heatsink, as I mentioned previously, the build has ran fine, with a few hiccups, over the past few years. I pulled the sink and CPU from the motherboard today in my quest for answers, though I suspected it was not the culprit. Regardless, I try to consider any possibility for the issues I’ve encountered. I examined the pins and the CPU, as I had done previously. There were no signs of damage to either the CPU itself, or any sign of bent pins on the MB. I did a thorough cleaning of the paste on both the CPU and the sink, and I reseated both without issue.

The other issues you have mentioned really do not have any impact, or I am unable to perform them in my particular situation, as I am not even able to get to the BIOS to begin with. I avoided flashing the BIOS initially, simply because it has proven unhelpful in the past, but I set up a spare PC and reset a USB with the current BIOS offered by ASUS to see if that would solve the issue. Again, on a build that has worked fine, with the aforementioned issues, for a year plus. This also did nothing to advance the issues I have encountered.

If I could actually get to BIOS, I would be able to rectify the situation, or at least make an attempt to do so. I had some luck altering the voltages previously after encountering these errors, but at this point, I have not been able to get past the 55 code, which doesn’t allow me to boot at all.

Again, I am probably entirely ignorant on the issue, but I find it hard to understand how a computer can run fine for a year or more without issue, then suddenly encounter this shit, considering nothing has changed whatsoever outside of installing and playing a new game. The initial fix I had found when encountering this problem was to replace the RAM with some budget sticks, but then after a year of not using that RAM, and not changing anything at all, I was able to use that RAM without issue for another year?

As an aside, I have attempted tightening and loosening the sink, prior to removing it and reseating it and the CPU entirely. I have read, during my quest for a solution to this issue, that the error code could be related to the CPU itself, in particular how it is seated and how tight, or loose, the heatsink is. I know, obviously, that the CPU is not a DOA piece, as I have used it for ~3 years without issue, and again, everything was fine prior to the BSODs. Hell, even after the first few BSODs, I thought, shit, these 3000 FPS loading screens on Mutant Year Zero are probably killing the shit. So I pulled up all my monitoring shit, but even then, the max temp. I saw on the CPU and GPU were less than 60°C. The CPU hit like low 50s, and the GPU pretty much the same. I even ran a UserBenchmark to see if the shit was fried, but both were still in the 95th percentile, not that it means much in particular, but they obviously were not fried and on the way out. Even the RAM was in the 90+ percentile.

I appreciate the help, but I’m stumped.

Yeah, that G2 is good (I have one as well, in a 750w capacity) and is unlikely to be the relevant issue although anything is possible but it’s very unlikely if you have the same issue with two different units as you say.

Honestly, given all that you’ve tried and all that you’ve explained, I find it hard to believe the problem is anything other than the motherboard itself. Code 55 is mostly always memory related, but that can mean the memory, or the motherboard or the IMC on the CPU. You’ve tried different sets of memory, an IMC problem likely wouldn’t come and go, it would be all the time and motherboards are high rate of failure products compared to most other hardware aside from maybe power supplies and graphics cards.