Цифровое сообщение «2155-8007» информирует об ошибке, возникающей во время включения функции онлайн на консоли Nintendo Switch. Эта ошибка может появляться по разным причинам.
Если проблема возникла из-за неустановленного обновления
- для начала нужно проверить, последнее ли обновление системы установлено на консоли;
- в случае актуального установленного обновления нужно поставить консоль на перезапуск. Для этого: секунды 3 удерживайте кнопку «POWER», из появившегося списка выбираете «Параметры электропитания», затем функцию «Перезапустить».
Проблема в DNS-сервере
- иногда DNS, который указан в настройках, не работает. Для решения проблемы нужно попытаться ввести вручную другой адрес сервера DNS.
Плохое соединение с Интернетом
- самый простой вариант – расположите консоль поближе к устройству раздающему Wi-Fi. Для отличного сигнала маршрутизатора оптимальным расстоянием является радиус от трех до пяти метров;
- пока вы устраняете проблему, то консоль лучше извлечь из док-станции. После того, как ошибка исчезнет можно возвращать консоль на свое место;
- если манипуляции с перемещением консоли не помогают, тогда нужно перезагрузить домашнюю беспроводную сеть. Когда подключенные к сети устройства не отвечают на запросы, то перезапуск обычно помогает;
- измените точку беспроводного доступа.
The information in this article can help you when you’re attempting to access an online feature on Nintendo Switch and the system receives the error code 2155-8007.
Possible solutions
-
Ensure your console has the latest system update.
If your console is already up to date, restart it by holding down the POWER Button for three seconds, then select Power Options and then Restart.
-
Create a new Internet connection.
Set up a new Internet connection, ensuring that you are attempting to connect to the correct network, and that you are receiving a strong wireless signal from the network.
-
Power cycle your home network.
Restarting your network devices may resolve this issue if it is related to the devices being unresponsive.
-
Manually enter an alternate DNS.
If the DNS you are attempting to use is not working, entering an alternate DNS may resolve this issue.
-
Move the Nintendo Switch console closer to the wireless router.
If possible, place the Nintendo Switch within 10 to 15 feet of the wireless router to improve the signal strength during troubleshooting.
-
It may be helpful to remove the Nintendo Switch console from the Nintendo Switch dock while troubleshooting, and then return the console when troubleshooting is complete.
-
Try connecting online using a different access point.
Situation not resolved
For further assistance, please contact us for support.
If you’re the proud owner of a Nintendo Switch, you’ve probably at some point run into an error code when trying to play a game, or even right in the middle of a gaming session! If you want to know what a Nintendo Switch error code means, then you’ve come to the right place!
2002-1002
Most likely a microSD storage issue
Fix Error Code 2002-1002
2002-2629 to 2002-2669
Most likely a microSD storage issue
Fix Error Code 2002-2629
2002-2000 to 2002-2499
Most likely a microSD storage issue
Fix Error Code 2002-2000
2016-0390
Unsupported microSD storage
Fix Error Code 2016-0390
2205-0123
An error occurred while the IR Motion Camera was reading
Fix Error Code 2205-0123
2002-2049, 2002-4690, 2002-6201, 2016-0247, 2016-0602, 2016-0641
Default save location to microSD card – perform a System Update
Fix Error Code 2002-2085
2002-4301 to 2002-4463, 2002-3005, 2002-3500, 2002-3999, 2002-0001, 2016-0601, 2101-0001, 2107-0445
Amiibo or data transfer is failing.
Fix Error Code 2002-4301
2002-4517, 2002-4641 to 2002-4660, 2002-4741 to 2002-4760, 2002-0007, 2002-0008, 2002-4683
Issue with the microSD card.
Fix Error Code 2002-4517
2005-0003
This error code may indicate an issue related to the microSD card being used.
Fix Error Code 2005-0003
2005-0005, 2005-0004
Console isn’t booting.
Fix Error Code 2005-0005
2021-0003, 2000-0000m 2101-0002, 2107-0427
System Software is not up to date / Corrupted installation.
Fix Error Code 2021-0003
2110-1000 to 2110-1999
Unable to connect your Nintendo Switch console to a wired or wireless network
Fix Error Code 2110-1000
2110-1100
Unable to connect to a network
Fix Error Code 2110-1100
2110-2000 to 2110-2899, 2110-2900 to 2110-2999, 2110-3000 to 2110-3999
Network Connection issues
Fix Error Code 2110-2000 through 2110-2899
2110-2003
Unable to connect your Nintendo Switch console to a wireless network
Fix Error Code 2110-2003
2110-2004
Unable to connect your Nintendo Switch console to a wireless network
Fix Error Code 2110-2004
2110-2220 / 2110-2201 / 2110-2214
Unable to connect your Nintendo Switch console to a wired or wireless network
Fix Error Code 2110-2220
2110-2091
Unable to connect your Nintendo Switch console to a wired network
Fix Error Code 2110-2091
2110-2201 / 2110-2214
Unable to connect your Nintendo Switch console to a wireless network
Fix Error Code 2110-2201
2110-3127
Unable to connect your Nintendo Switch console to a wired or wireless network
Fix Error Code 2110-3127
2110-3400
Unable to connect your Nintendo Switch console to a wired or wireless network
Fix Error Code 2110-3400
2115-0096
An error is displayed when trying to use an amiibo figure on a Nintendo Switch system.
Fix Error Code 2115-0096
2122-2403 / 2211-0524
Network troubleshooting
Fix Error Code 2122-2403
2124-0200 – 2124-0269
You are attempting to use a game’s online features, but for some reason, you are currently not logged in to your Nintendo Account.
Fix Error Code 2124-0200
2124-0291
Issue when attempting to transfer a User Account from one Nintendo Switch console to another
Fix Error Code 2124-0291
2124-3000 / 2137-1508
Your console must be updated prior to connecting to online services.
Fix Error Code 2124-3000
2124-3080
Unable to connect online during the match-making process
Fix Error Code 2124-3080
2124-4007, 2124-4508, 2124-4517, 2181-4017
Unable to connect to an online service / The console might be banned.
Fix Error Code 2124-4007
2124-4009
Update your console to the latest system update.
Fix Error Code 2124-4009
2124-5002, 2124-5200
There is likely a temporary service outage related to Nintendo Accounts.
Fix Error Code 2124-5002
2124-5119,
Unable to connect to an online service / The console might be banned.
Fix Error Code 2124-5119
2124-5249
Likely indicates that the Nintendo Account service is undergoing maintenance.
Fix Error Code 2124-5249
2124-8006, 2124-8007, 2137-8006
DNS Error: Slow Internet connection, wireless interference, or a weak wireless signal from the router.
Fix Error Code 2124-8006
2124-8028
Unable to sign into your Nintendo Account on Nintendo Switch
Fix Error Code 2124-8028
2137-0240
Slow Internet connection, wireless interference, or a weak wireless signal from the router.
Fix Error Code 2137-0240
2139-0006, 2153-0321
The Nintendo Switch console will need to be repaired.
Fix Error Code 2139-0006
2142-0507
Unable to connect to the service, likely due timing out.
Fix Error Code 2142-0507
2142-1099, 2155-0400
Unable to link your Nintendo Switch console to the Nintendo Switch Parental Controls Online app
Fix Error Code 2142-1099
2153-1540
Follow the guide below to fix this issue
Fix Error Code 2153-1540
2155-8006
Unable to link a Nintendo Account to your Nintendo Switch console
Fix Error Code 2155-8006
2160-0103, 2306-0520, 2618-0006, 2618-0201, 2618-0516
Unable to join an online match
Fix Error Code 2160-0103
2160-0202
Unable to connect to an online service
Fix Error Code 2160-0202
2160-8006, 2160-8007
Unable to complete a connection test
Fix Error Code 2160-8006
2162-0002
Follow the guide below to fix this issue
Fix Error Code 2162-0002
2162-0101
Unable to start a game, “A software update is required”
Fix Error Code 2162-0101
2164-0020 / 2122-0082
Follow the guide below to fix this issue
Fix Error Code 2164-0020
2168-0002
Fix Error Code 2168-0002
2306-0811
Unable to connect to an online service
Fix Error Code 2306-0811
2306-0819
Unable to connect online
Fix Error Code 2306-0819
2306-0820
Unable to play a limited-time online demo, “This service is currently unavailable”.
Fix Error Code 2306-0820
2613-1400
Unable to make a purchase using a credit card on the Nintendo eShop
Fix Error Code 2613-1400
2618-0203
Unable to connect your Nintendo Switch console to an online service
Fix Error Code 2618-0203
2618-0501, 2618-0502, 2618-0542, 2306-0501, 2306-0502
Unable to join an online match
Fix Error Code 2618-0501
2618-0513
Unable to complete the match-making process
Fix Error Code 2618-0513
2801-7002
Unable to upload a screenshot to Twitter
Fix Error Code 2801-7002
2801-7199
Unable to upload a photo to Facebook
Fix Error Code 2801-7199
2810-1224
Unable to sign into your Nintendo Account or are unable to connect to the Nintendo eShop
Fix Error Code 2810-1224
2810-1500
Unable to sign into your Facebook account on Nintendo Switch
Fix Error Code 2810-1500
2811-1006
Unable to link a Nintendo Account to your Nintendo Switch console
Fix Error Code 2811-1006
2811-5001, 2811-1028
Unable to access an online feature, such as the Nintendo eShop
Fix Error Code 2811-5001
2811-7001
Use an online service such as the Nintendo eShop on Nintendo Switch Error
Fix Error Code 2811-7001
2811-7502, 2811-7503, 2811-7504
Issue while trying to use an online service such as the Nintendo eShop on Nintendo Switch
Fix Error Code 2811-7503
2813-0002
Unable to connect to the Nintendo eShop
Fix Error Code 2813-0002
2813-0009, 2813-1400, 2813-6835, 2813-9804, 2813-9712
Issue while trying to make a credit card purchase or while redeeming a download code on the Nintendo eShop
Fix Error Code 2813-0009
2813-0040
Unable to redeem a download code,
Fix Error Code 2813-0040
2813-0055
Unable to redeem a download code
Fix Error Code 2813-0055
2813-0071
Issue when downloading software from the Nintendo eShop on Nintendo Switch
Fix Error Code 2813-0071
2813-1470
Unable to make a purchase on the Nintendo eShop using a credit card
Fix Error Code 2813-1470
2813-6838, 2813-6561
Unable to redeem a Nintendo eShop Card, Prepaid card is not working.
Fix Error Code 2813-6838
2816-0700, 2817-0700
Unable to use the Nintendo Switch Online application
Fix Error Code 2816-0700
902-5998
Nintendo eShop service is unavailable due to ongoing maintenance
Fix Error Code 902-5998
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Go to Home
Applies to:
Nintendo Switch Family, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch — OLED Model
The information in this article can help you when you’re attempting to access an online feature on Nintendo Switch and the system receives the error code 2155-8007.
Possible solutions
- Ensure your console has the latest system update.
If your console is already up to date, restart it by holding down the POWER Button for three seconds, then select Power Options and then Restart.
- Create a new Internet connection.
Set up a new Internet connection, ensuring that you are attempting to connect to the correct network, and that you are receiving a strong wireless signal from the network.
- Power cycle your home network.
Restarting your network devices may resolve this issue if it is related to the devices being unresponsive.
- Manually enter an alternate DNS.
If the DNS you are attempting to use is not working, entering an alternate DNS may resolve this issue.
- Move the Nintendo Switch console closer to the wireless router.
If possible, place the Nintendo Switch within 10 to 15 feet of the wireless router to improve the signal strength during troubleshooting.
- It may be helpful to remove the Nintendo Switch console from the Nintendo Switch dock while troubleshooting, and then return the console when troubleshooting is complete.
- Try connecting online using a different access point.
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Language: EN
System: SWTCH
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