Submit a license request from a command line and browser (macOS, Linux)
This section provides information on the following licensing management issues:
- Activation issues
- Issues with returns
- Answers to other questions
- Additional resources
Activation issues
If you encounter any error codes or other problems during the activation process, they might be caused by the following issues:
| Issue: | Solution: |
|---|---|
| No internet access | Try to activate your license with a license request. For more information, see Manual license activation. |
| Security settings block Unity | Review your firewall, proxy, or internet security settings. They might be blocking Unity from sending and receiving data about your license file. |
| No write privileges for saving the license file | Grant or obtain write permissions to the user account you are using to activate a license. This often occurs in closed networks, such as those at workplaces and schools. Contact your IT administrator to find out whether there are any restrictions in place. |
| License fails to recognize your machine | Major operating system changes or updates might affect your machine’s ID, which might cause your license to stop recognizing your machine. See this Unity Knowledge Base article: I Have Just Updated/Installed A New Operating System. Why Is My License Failing To Activate? |
| Unity’s license servers are down | See the Unity Cloud System Status Page for status updates on all Unity servers. |
| Too many license activations |
Return your license if you no longer need it for a specific machine.
You must return your license before you switch machines. You must also return your license before you make any hardware changes or OS changes to your machine. If you fail to return the license, the Unity license server sees a request from another machine and informs you that you have reached your activation limit for the license. If you get this message but you think it’s an error, you can always return all licenses at once, and then reactivate each machine as needed. |
| Account credentials not recognized | Make sure you enter your details correctly. Passwords are case sensitive, so make sure you enter them exactly as registered. To reset your password, go to I forgot my password.
You can also receive failed login or activation errors if you or your build server exceed the login rate limit, which is 10 logins per minute. If you are still having problems logging in, contact support@unity3d.com. |
Issues with returning licenses
If you encounter any error codes or other problems while returning your license, they might be caused by the following:
| Issue: | Solution: |
|---|---|
| You can’t return your license by using the Unity Hub because you can’t access your computer | 1. Go to https://id.unity.com/ and log in with your Unity ID. 2. Select My Account > My Seats in the side menu. 3. Select the activation you want to deactivate, then select Remove selected activations. If you want to return all activations in one action, select Disable all activations. If you have licenses activated on other computers, you need to re-activate them later. If you still can’t return your license, email support@unity3d.com and explain your situation. Include these details: — The serial number you were using on the machine. The Support Team can return your license manually if you provide the above information; however, it can take some time. This process is only available for purchased licenses. |
Answers to other questions
| Question: | Answer: |
|---|---|
| How many machines can I install my copy of Unity on? | Every paid commercial Unity license allows one person to use Unity on two machines that they have exclusive use of. It doesn’t matter where the machines are physically located or what operating system they are running.
Educational licenses sold via Unity or any one of our resellers are only good for a single activation. The same goes for Trial licenses (Unity 4.x only), unless otherwise stated. The free version of Unity cannot be licensed by a commercial entity with annual gross revenues (based on fiscal year) in excess of US$100,000, or by an educational, non-profit or government entity with an annual budget of over US$100,000. If you are a Legal Entity, you cannot combine files developed with the free version of Unity with any files developed by you (or by any third party) through the use of Unity Pro. See our EULA for further information regarding license usage. |
| Can I use the current version of Unity with a Serial number from a previous version? | If the serial number you want to use is for Unity versions 2.x, 3.x, or 4.x, you need to purchase a new Unity Plus or Pro license. Go to the online store or contact Unity sales.
If the serial number you want to use is for Unity version 5.x and later, you can use the same serial number. |
| I have two licenses, each with an add-on I require, how do I activate them in unison on my machine? | You may use a single license on only one machine at a time. You cannot activate two or more licenses at the same time on one machine. |
| How can I use different Unity versions? | Unity assumes that only a single version of Unity can be run on a machine. You can, however, have multiple Unity versions installed and running on your machine. These versions all need the same serial number. If you have different versions of Unity which need different licenses, you need a way to copy licenses around. For example, you could store the licenses on your Desktop. Before running a specific version, copy the Unity license (.ulf) file into the location where the license needs to be stored.
For any further assistance, please contact at support@unity3d.com. |
| I am planning to replace an item of hardware and/or my OS. What should I do? | You must return your license before you make any hardware changes or OS changes to your machine. You must also return your license before you switch machines. If you fail to return the license, the Unity license server sees a request from another machine and informs you that you have reached your activation limit for the license. |
| Where is my Unity license file stored? | — macOS: /Library/Application Support/Unity
— Linux: — Windows: Note: If Windows User Account Control (UAC) has restricted your access to |
Additional resources
- Unity Support article, Licenses
- Unity Support article, Activations and Management
- Contact Unity Customer Services for more assistance.
Submit a license request from a command line and browser (macOS, Linux)
It started as a normal day
I have a story I want to share with you, could help if you’ll find yourself in a similar situation. A month or so ago I had to hop on to Unity to check some work we’ve completed and it showed me the most unexpected, invalid license related problem.
I use unity via the Hub; their convenient launcher for managing installations and projects. On this day though, it greeted me with a message to enter my license details. I found it unusual but in our line of work tokens expire all the time. I entered my details.
From then on any project I tried to open caused the editor to simply shut down without displaying any errors. I tried to create a new project. It started up fine, however the editor was in “free” mode which was weird as I have a pro license for it.
In the Hub the license page showed disabled controls and indefinitely animating progress bar. I thought it was a network connectivity issue. I checked our connection to the Unity services but it was all fine. The Hub was configured to communicate through the firewall and act as a server on the local network as well.
I then contacted Unity support but while waiting for their response I started digging around.
Attempts at problem solving
The Hub showed I had an active, valid license and its last update was a a while ago but it should be OK.
I then tried to automatically activate the license but then I got an error saying my license key was not valid. I then went for the manual option. Saved the licence request file-thing. Uploaded it to the website, entered the licence key and I got an error saying “serial has reached the maximum number of activations.” This was weird as the license allows for activation on two computers and I only had two associated with my account. My desktop and the laptop I was trying to work on.
Solved it!
I verified that the key and the machine names were correct. I decided to remove and re-add my laptop just in case.
It worked! Simply removing the seat and re-adding the key sorted the problem.
The cause
It turns out hat a license is associated with a machine using various bits of information about the machine and the OS. One part of this meta data is the edition of the OS running on the machine. As I previously upgraded Windows home to pro; which I completely forgot about, made this bit different and suddenly my license wasn’t valid. Unity support later confirmed this.
What thew me off was the messaging around the problem wasn’t clear. Luckily after poking around for some time I managed to solve it. Unity support also confirmed they will look into improving the messaging around such cases in the hub.
Do you have any stories about Unity licensing? Let me know in the comments below.
Excerpt imageis by Inzmam Khan from Pexels.
If you have any comments, ideas or personal experiences, feel free to share with us. We are curious to hear new ideas, solutions, and perspectives regarding the above. Don’t forget to follow us on our social media!
You can also find the rest of our blog here!
Артём Новосёлов
2 года назад
Всем удачи по жизни!!! Спасибо за хорошие слова!!!
_Asimetria_
2 месяца назад
Работает.
Vana Pavlov
7 месяцев назад
я сделал тоже самое.не получилось😢
Уроки по Python
9 месяцев назад
Спасибо большое!!
Сода — BS
10 месяцев назад
У тебя голос как у Wargack
Alex. Ander
11 месяцев назад
Я всё сделал также но при создании проекта юнити крашается
торчик
1 год назад
ооо спасибо большое , лайк
Иван Шевченко
1 год назад
помогло
Ar4ikTV
1 год назад
Люди а что делать если кнопка «ACTIVATE NEW LICENS» не активна и на неё нельзя нажать что делать тагда?
Calibry
1 год назад
Лицензия активирована, я в аккаунте, но она все равно не работает, просить активировать новую я активировал, и он все равно просит активировать чё мне делать, я все нервы потратил на эту херню
PESOK5
1 год назад
Спасибо
Greenle
1 год назад
Огроооооооооооооомное спасибо)
RUFI
1 год назад
Спасибо большое за решение проблемы удачи тебе 😘
Muyrs Aryn
1 год назад
СПАСИИИИИИИИИБОООООООО ОГРОМНОЕЕЕЕ !!!!!!!!!!!!! Я НАШЕЛ РЕШЕНИЕ У ТЕБЯ И У ИНОСТРАНЦА ! У ИНОСТРАНЦА ПОНЯЛ ЧТО НАДО ВОЙТИ В АККАУНТ А С ТЕБЯ ЭТО СПСССССССССС
воаля
1 год назад
Благодарю
ShpeNAt M.P
1 год назад
Спасибо!!
Kyrie Zone
1 год назад
Пасибо помог
Петр Лохтин
1 год назад
артем, у меня я нажимаю получить лицензию, и она не появляется, что делать?
Обозор Мир
1 год назад
Ты болеешь
I finally found a way to fix this problem.
First of all you have to know that the issue was with the license, it didn’t activate properly, so it just keeps trying to activate again and again, and that’s where the bucle was.
To solve this, i follow some steps made by myself, that came from a lot of research and combining some tutorials for others problems.
The first problem was I log-in only once, the first time I installed. After that I was unable to login again even with reinstall and remove registry. So I couldn’t stop the bucle.
To fix that you need to uninstall Unity, remove registry (Ccleaner for example) and remove some hidden directories manually:
C:ProgramDataUnity
C:ProgramFilesUnity or C:ProgramFiles(x86)Unity
C:Users(username)AppDataLocalUnity
C:Users(username)AppDataLocalLowUnity
C:Users(username)AppDataRoamingUnity
After removing all those files, you can have a clean install of unity, if you don’t remove those, it will keeps login in on the same acc and keeping the bucle on.
So, after doing that the bucle will stop and it will let you login again. First problem solved
Now if you log-in the bucle will happen again, so we need to activate the license without login in. And we’re doing it with the offline activation.
- Unplug your ethernet, disconect from wifi, whatever, just make sure you don’t have connection.
- Open Unity and check that says «No connection: Quit or Manual Activation».
- Click «Manual Activation» and download the License Request.
- Close Unity and connect your internet.
- Go to the official Unity Manual Activation Page and upload your Request File.
- Download the aproved license, it will request you an Unity account.
- Unplug again the internet and open Unity on offline mode.
- Click «Manual Activation» and upload the Aproved License.
- Make sure you have now access to Unity on offline mode and close it.
Second problem solved: License activated.
Now you only need to connect again your internet, then open Unity and you will see an activated license without login-in, so you can now log-in with the account you used on step 6.
And now the problem is solved. You have the activated license and you’re logged-in.
It tooks me like «2 days» to make this solution for this poblem, hope i can help someone with this tuto and save ur time.
Содержание
- License Troubleshooting
- Activation issues
- Issues with returning licenses
- Answers to other questions
- License Troubleshooting
- Activation issues
- Issues with returning licenses
- Answers to other questions
- Решение проблем в редакторе
- Версии
- Активация
- Не удаётся запустить
- Шрифты
- Испорченный проект или установка Unity
- Производительность и падения
- Утрата проекта
- Переустановка
License Troubleshooting
This section provides information on the following licensing management issues:
Activation issues
If you encounter any error codes or other problems during the activation process, they might be caused by the following issues:
| Issue: | Solution: |
|---|---|
| No internet access | Try to activate your license with a license request. For more information, see Manual license activation. |
| Security settings block Unity | Review your firewall, proxy, or internet security settings. They might be blocking Unity from sending and receiving data about your license file. |
| No write privileges for saving the license file | Grant or obtain write permissions to the user account you are using to activate a license. This often occurs in closed networks, such as those at workplaces and schools. Contact your IT administrator to find out whether there are any restrictions in place. |
| License fails to recognize your machine | Major operating system changes or updates might affect your machine’s ID, which might cause your license to stop recognizing your machine. See this Unity Knowledge Base article: I Have Just Updated/Installed A New Operating System. Why Is My License Failing To Activate? |
| Unity’s license servers are down | See the Unity Cloud System Status Page for status updates on all Unity servers. |
| Too many license activations | Return your license if you no longer need it for a specific machine.
You must return your license before you switch machines. You must also return your license before you make any hardware changes or OS changes to your machine. If you fail to return the license, the Unity license server sees a request from another machine and informs you that you have reached your activation limit for the license. If you get this message but you think it’s an error, you can always return all licenses at once, and then reactivate each machine as needed. |
| Account credentials not recognized | Make sure you enter your details correctly. Passwords are case sensitive, so make sure you enter them exactly as registered. To reset your password, go to I forgot my password.
You can also receive failed login or activation errors if you or your build server exceed the login rate limit, which is 10 logins per minute. If you are still having problems logging in, contact support@unity3d.com. |
Issues with returning licenses
If you encounter any error codes or other problems while returning your license, they might be caused by the following:
| Issue: | Solution: |
|---|---|
| Machine not accessible for returning licenses | Visit the licensing page on the Unity Store, and select the Disable all activations button to return all activations at once. If you have licenses activated on other machines, you need to re-activate them afterwards.
If you still can’t return your license, email support@unity3d.com and explain your situation. Include these details: — The serial number you were using on the machine. The Support Team can return your license manually if you provide the above information; however, it can take some time. This process is only available for purchased licenses. |
Answers to other questions
| Question: | Answer: |
|---|---|
| How many machines can I install my copy of Unity on? | Every paid commercial Unity license allows one person to use Unity on two machines that they have exclusive use of. It doesn’t matter where the machines are physically located or what operating system they are running. |
Educational licenses sold via Unity or any one of our resellers are only good for a single activation. The same goes for Trial licenses (Unity 4.x only), unless otherwise stated.
The free version of Unity cannot be licensed by a commercial entity with annual gross revenues (based on fiscal year) in excess of US$100,000, or by an educational, non-profit or government entity with an annual budget of over US$100,000.
If you are a Legal Entity, you cannot combine files developed with the free version of Unity with any files developed by you (or by any third party) through the use of Unity Pro.
Источник
License Troubleshooting
This section provides information on the following licensing management issues:
Activation issues
If you encounter any error codes or other problems during the activation process, they might be caused by the following issues:
| Issue: | Solution: |
|---|---|
| No internet access | Try to activate your license with a license request. For more information, see Manual license activation. |
| Security settings block Unity | Review your firewall, proxy, or internet security settings. They might be blocking Unity from sending and receiving data about your license file. |
| No write privileges for saving the license file | Grant or obtain write permissions to the user account you are using to activate a license. This often occurs in closed networks, such as those at workplaces and schools. Contact your IT administrator to find out whether there are any restrictions in place. |
| License fails to recognize your machine | Major operating system changes or updates might affect your machine’s ID, which might cause your license to stop recognizing your machine. See this Unity Knowledge Base article: I Have Just Updated/Installed A New Operating System. Why Is My License Failing To Activate? |
| Unity’s license servers are down | See the Unity Cloud System Status Page for status updates on all Unity servers. |
| Too many license activations | Return your license if you no longer need it for a specific machine.
You must return your license before you switch machines. You must also return your license before you make any hardware changes or OS changes to your machine. If you fail to return the license, the Unity license server sees a request from another machine and informs you that you have reached your activation limit for the license. If you get this message but you think it’s an error, you can always return all licenses at once, and then reactivate each machine as needed. |
| Account credentials not recognized | Make sure you enter your details correctly. Passwords are case sensitive, so make sure you enter them exactly as registered. To reset your password, go to I forgot my password.
You can also receive failed login or activation errors if you or your build server exceed the login rate limit, which is 10 logins per minute. If you are still having problems logging in, contact support@unity3d.com. |
Issues with returning licenses
If you encounter any error codes or other problems while returning your license, they might be caused by the following:
| Issue: | Solution: |
|---|---|
| Machine not accessible for returning licenses | Visit the licensing page on the Unity Store, and select the Disable all activations button to return all activations at once. If you have licenses activated on other machines, you need to re-activate them afterwards.
If you still can’t return your license, email support@unity3d.com and explain your situation. Include these details: — The serial number you were using on the machine. The Support Team can return your license manually if you provide the above information; however, it can take some time. This process is only available for purchased licenses. |
Answers to other questions
| Question: | Answer: |
|---|---|
| How many machines can I install my copy of Unity on? | Every paid commercial Unity license allows one person to use Unity on two machines that they have exclusive use of. It doesn’t matter where the machines are physically located or what operating system they are running. |
Educational licenses sold via Unity or any one of our resellers are only good for a single activation. The same goes for Trial licenses (Unity 4.x only), unless otherwise stated.
The free version of Unity cannot be licensed by a commercial entity with annual gross revenues (based on fiscal year) in excess of US$100,000, or by an educational, non-profit or government entity with an annual budget of over US$100,000.
If you are a Legal Entity, you cannot combine files developed with the free version of Unity with any files developed by you (or by any third party) through the use of Unity Pro.
Источник
Решение проблем в редакторе
В следующих разделах рассказано о том, как решать и предотвращать проблемы в редакторе Unity в различных ситуациях. В общем случае, убедитесь, что ваш компьютер соответствует всем системным требованиям, что он не устаревший и в системе у вас имеются все необходимые пользовательские разрешения. Также не забывайте регулярно делать резервные копии ваших проектов, ради их же безопасности.
Версии
Вы можете установить разные версии редактора в разные каталоги. Тем не менее, убедитесь что вы делаете резервные копии проектов, т.к. они могут обновиться до более новых версий, и вы не сможете открыть их в более старых версиях Unity. Для дальнейшей информации см. установка нескольких версий.
Лицензии дополнений подходят только для версий Unity c такой же основной версией, например 3.х и 4.х. Если вы обновите Unity внутри основной версии, например с 4.0 до 4.1, то дополнения останутся.
Активация
Интернет активация — предпочитаемый метод генерирования вашей лицензии Unity. Но если у вас возникают проблемы, следуйте следующим шагам:
- Отключите ваш компьютер от сети, иначе у вы можете получить ошибку “tx_id_invalid”.
- Выберите пункт Manual Activation.
- Нажмите на Save License Request.
- Выберите доступную папку для сохранения, например папку Downloads.
- Заново подключитесь к сети и откройте https://license.unity3d.com/
- В поле файла нажмите Browse и выберите сохранённый licence request file.
- Выберите необходимый тип лицензии для Unity и заполните запрашиваемую информацию.
- Нажмите Download License и сохраните файл.
- Вернитесь в Unity и выберите Manual Activation если придётся.
- Кликните на Read License и выберите загруженный файл лицензии.
Если у вас всё ещё есть проблемы с регистрацией или входом в ваш аккаунт пользователя, пожалуйста, свяжитесь с нами по адресу support@unity3d.com.
Не удаётся запустить
Если при запуске Unity сразу же падает, то в первую очередь убедитесь, что ваш компьютер соответствует минимальным системным требованиям. И не забудьте обновить аудио драйвера и драйвера видеокарты.
Если вы получаете ошибки, связанные с записью на локальный диск, то проверьте разрешения вашей учётной записи. При использовании MacOS, учтите, что “root user” не рекомендуется и Unity ещё не прошёл тестирование в этом режиме. Unity всегда должен обладать разрешениями на запись файлов в своих папках, но если вы устанавливаете разрешения вручную, то проверьте эти папки:
- Папку с установленным Unity
- %AllUsersProfile%Unity (typically C:ProgramDataUnity)
- C:Documents and Settings Local SettingsApplication DataUnity
- C:Users AppDataLocalUnity
- Содержимое пакета Unity.app
- /Library/Application Support/Unity
Некоторые пользователи испытывали затруднения, когда использовали жёсткие диски, форматированные с не нативными разделами и использовали определённые программы для переноса данных между устройствами хранения.
Шрифты
Повреждённые шрифты могут вызвать падение Unity. Вы можете найти повреждённые файлы при помощи следующих шагов:
- Откройте каталог со шрифтами на вашем компьютере, расположенный в папке “Windows”.
- Выберите пункт “Details” в меню “View”.
- Проверьте, нет ли шрифтов с параметром “Size” равным “0”, что указывало бы на проблемный файл.
- Удалите повреждённые файлы и переустановите их.
Запустите приложение Font Book.
Выберите все шрифты.
Откройте меню “File” и выберите пункт “Valiadte Fonts”. Проблемные шрифты будут помечены как нерабочие.
Удалите повреждённые файлы и переустановите их.
Ресурсы системы могут быть ограничены, например, при работе в виртуальной машине. Используйте Диспетчер задач, чтобы найти процессы потребляющие много памяти.
Испорченный проект или установка Unity
Unity может попытаться открыть повреждённый проект, это также касается и стандартного тестового проекта. В таком случае переименуйте или переместите папку проекта. После того, как Unity нормально запустится, вы можете вернуть папку проекта в исходное состояние, если захотите.
В случае повреждения копии Unity, вам может понадобится переустановить Unity — смотрите инструкции ниже.
В Windows могут возникнуть проблемы, вроде ошибок при установке, повреждения регистра, конфликты и т.д. Например, ошибка 0xC0000005 означает, что программа попыталась получить доступ к той памяти, к которой не должна. Если вы недавно устанавливали новое оборудование или драйвера, то попробуйте извлечь и заменить оборудование, чтобы узнать, не из-за него ли появляется проблема. Используйте программы для диагностики и проверьте информацию в центре помощи операционной системы.
Производительность и падения
Если редактор работает медленно или падает, в частности на стадии сборки, это может происходить из-за того, что все доступные системные ресурсы уже используются. Закройте все другие приложения при сборке проекта. Почистите систему используя специализированные утилиты и сверьтесь с диспетчером задач (Windows) или Activity Monitor (MacOS), чтобы проверить, нет ли в системе процессов, использующих очень много ресурсов, например, памяти. Иногда антивирусы могут замедлять или даже блокировать файловую систему в процессе сканирования.
Утрата проекта
Есть много различных факторов, способных уничтожить проект. Вам следует постоянно делать резервные копии ваших проектов для предотвращения несчастных случаев. В MacOS, активируйте TimeMachine используя внешний жёсткий диск, используемый только для этой цели. После утери вы можете попробовать использовать какую-нибудь утилиту для восстановления файлов, но иногда файлы оказываются невосстановимыми.
Переустановка
Следуйте этим шагам для переустановки редактора:
Удалите Unity. Если вы используете MacOS, перетащите приложение Unity в корзину.
Удалите следующие файлы, если они есть:
- Windows:
- %AllUsersProfile%Unity (typically C:ProgramDataUnity)
- MacOS:
- /Library/Application Support/Unity/
Источник
It started as a normal day
I have a story I want to share with you, could help if you’ll find yourself in a similar situation. A month or so ago I had to hop on to Unity to check some work we’ve completed and it showed me the most unexpected, invalid license related problem.
I use unity via the Hub; their convenient launcher for managing installations and projects. On this day though, it greeted me with a message to enter my license details. I found it unusual but in our line of work tokens expire all the time. I entered my details.
From then on any project I tried to open caused the editor to simply shut down without displaying any errors. I tried to create a new project. It started up fine, however the editor was in “free” mode which was weird as I have a pro license for it.
In the Hub the license page showed disabled controls and indefinitely animating progress bar. I thought it was a network connectivity issue. I checked our connection to the Unity services but it was all fine. The Hub was configured to communicate through the firewall and act as a server on the local network as well.
I then contacted Unity support but while waiting for their response I started digging around.
Attempts at problem solving
The Hub showed I had an active, valid license and its last update was a a while ago but it should be OK.
I then tried to automatically activate the license but then I got an error saying my license key was not valid. I then went for the manual option. Saved the licence request file-thing. Uploaded it to the website, entered the licence key and I got an error saying “serial has reached the maximum number of activations.” This was weird as the license allows for activation on two computers and I only had two associated with my account. My desktop and the laptop I was trying to work on.
Solved it!
I verified that the key and the machine names were correct. I decided to remove and re-add my laptop just in case.
It worked! Simply removing the seat and re-adding the key sorted the problem.
The cause
It turns out hat a license is associated with a machine using various bits of information about the machine and the OS. One part of this meta data is the edition of the OS running on the machine. As I previously upgraded Windows home to pro; which I completely forgot about, made this bit different and suddenly my license wasn’t valid. Unity support later confirmed this.
What thew me off was the messaging around the problem wasn’t clear. Luckily after poking around for some time I managed to solve it. Unity support also confirmed they will look into improving the messaging around such cases in the hub.
Do you have any stories about Unity licensing? Let me know in the comments below.
Excerpt imageis by Inzmam Khan from Pexels.
If you have any comments, ideas or personal experiences, feel free to share with us. We are curious to hear new ideas, solutions, and perspectives regarding the above. Don’t forget to follow us on our social media!
You can also find the rest of our blog here!
-
Главная
-
vønka
-
Unity «Error launching the editor. License is invalid» — FIX
Unity «Error launching the editor. License is invalid» — FIX
Просмотров: 43 872
Если вам понравилось бесплатно смотреть видео unity «error launching the editor. license is invalid» — fix онлайн которое загрузил vønka 26 сентября 2019 длительностью 00 ч 00 мин 51 сек в хорошем качестве, то расскажите об этом видео своим друзьям, ведь его посмотрели 43 872 раза.
CloudTender
1 год назад
Thank You So Much even tho this is a year old its still up to date
Misiu1playz
1 месяц назад
i got unity yesterday and i have opened it but it is taking a VERY LONG time help
DakotaWinz
7 месяцев назад
this is not a fix thumbs down
Anuj Mehra
11 месяцев назад
There was a problem activating your personal license make sure you logged in and have internet connection
Unity 3.0.0
Otro Canal Multifandom De YT
11 месяцев назад
When clicking on activate new license, I get an error, what do I do?
Cathy Seo
1 год назад
Thank you! I solved the issue.
Tim Nickerson
1 год назад
Спасибо тебе добрый человек!
Iskagal Galimov
1 год назад
Thanks
Даниил Сиротин
1 год назад
Спасибо большое!!!
Juan Salazar
1 год назад
Thank you
destouz _
1 год назад
thank
Muchlish Choeruddin
1 год назад
Thank U, helped me
Abhinav P B
1 год назад
It worked! Thanks!
LOLjerel
1 год назад
Thank you x1000!
Mustafa DOĞAN
1 год назад
THANKS YOU BROO :d
super gamer boi
1 год назад
Thank you. You kept short as well you are a legend
AlexBroBS
1 год назад
Activate new licenze button is inactive(( What to do?
It started as a normal day
I have a story I want to share with you, could help if you’ll find yourself in a similar situation. A month or so ago I had to hop on to Unity to check some work we’ve completed and it showed me the most unexpected, invalid license related problem.
Invalid license?
I use unity via the Hub; their convenient launcher for managing installations and projects. On this day though, it greeted me with a message to enter my license details. I found it unusual but in our line of work tokens expire all the time. I entered my details.
From then on any project I tried to open caused the editor to simply shut down without displaying any errors. I tried to create a new project. It started up fine, however the editor was in “free” mode which was weird as I have a pro license for it.
In the Hub the license page showed disabled controls and indefinitely animating progress bar. I thought it was a network connectivity issue. I checked our connection to the Unity services but it was all fine. The Hub was configured to communicate through the firewall and act as a server on the local network as well.
I then contacted Unity support but while waiting for their response I started digging around.
Attempts at problem solving
The Hub showed I had an active, valid license and its last update was a a while ago but it should be OK.
I then tried to automatically activate the license but then I got an error saying my license key was not valid. I then went for the manual option. Saved the licence request file-thing. Uploaded it to the website, entered the licence key and I got an error saying “serial has reached the maximum number of activations.” This was weird as the license allows for activation on two computers and I only had two associated with my account. My desktop and the laptop I was trying to work on.
Solved it!
I verified that the key and the machine names were correct. I decided to remove and re-add my laptop just in case.
It worked! Simply removing the seat and re-adding the key sorted the problem.
The cause
It turns out hat a license is associated with a machine using various bits of information about the machine and the OS. One part of this meta data is the edition of the OS running on the machine. As I previously upgraded Windows home to pro; which I completely forgot about, made this bit different and suddenly my license wasn’t valid. Unity support later confirmed this.
What thew me off was the messaging around the problem wasn’t clear. Luckily after poking around for some time I managed to solve it. Unity support also confirmed they will look into improving the messaging around such cases in the hub.
Do you have any stories about Unity licensing? Let me know in the comments below.
Excerpt imageis by Inzmam Khan from Pexels.
If you have any comments, ideas or personal experiences, feel free to share with us. We are curious to hear new ideas, solutions, and perspectives regarding the above. Don’t forget to follow us on our social media!
You can also find the rest of our blog here!
Submit a license request from a command line and browser (macOS, Linux)
This section provides information on the following licensing management issues:
- Activation issues
- Issues with returns
- Answers to other questions
- Additional resources
Activation issues
If you encounter any error codes or other problems during the activation process, they might be caused by the following issues:
| Issue: | Solution: |
|---|---|
| No internet access | Try to activate your license with a license request. For more information, see Manual license activation. |
| Security settings block Unity | Review your firewall, proxy, or internet security settings. They might be blocking Unity from sending and receiving data about your license file. |
| No write privileges for saving the license file | Grant or obtain write permissions to the user account you are using to activate a license. This often occurs in closed networks, such as those at workplaces and schools. Contact your IT administrator to find out whether there are any restrictions in place. |
| License fails to recognize your machine | Major operating system changes or updates might affect your machine’s ID, which might cause your license to stop recognizing your machine. See this Unity Knowledge Base article: I Have Just Updated/Installed A New Operating System. Why Is My License Failing To Activate? |
| Unity’s license servers are down | See the Unity Cloud System Status Page for status updates on all Unity servers. |
| Too many license activations |
Return your license if you no longer need it for a specific machine.
You must return your license before you switch machines. You must also return your license before you make any hardware changes or OS changes to your machine. If you fail to return the license, the Unity license server sees a request from another machine and informs you that you have reached your activation limit for the license. If you get this message but you think it’s an error, you can always return all licenses at once, and then reactivate each machine as needed. |
| Account credentials not recognized | Make sure you enter your details correctly. Passwords are case sensitive, so make sure you enter them exactly as registered. To reset your password, go to I forgot my password.
You can also receive failed login or activation errors if you or your build server exceed the login rate limit, which is 10 logins per minute. If you are still having problems logging in, contact support@unity3d.com. |
Issues with returning licenses
If you encounter any error codes or other problems while returning your license, they might be caused by the following:
| Issue: | Solution: |
|---|---|
| You can’t return your license by using the Unity Hub because you can’t access your computer | 1. Go to https://id.unity.com/ and log in with your Unity ID. 2. Select My Account > My Seats in the side menu. 3. Select the activation you want to deactivate, then select Remove selected activations. If you want to return all activations in one action, select Disable all activations. If you have licenses activated on other computers, you need to re-activate them later. If you still can’t return your license, email support@unity3d.com and explain your situation. Include these details: — The serial number you were using on the machine. The Support Team can return your license manually if you provide the above information; however, it can take some time. This process is only available for purchased licenses. |
Answers to other questions
| Question: | Answer: |
|---|---|
| How many machines can I install my copy of Unity on? | Every paid commercial Unity license allows one person to use Unity on two machines that they have exclusive use of. It doesn’t matter where the machines are physically located or what operating system they are running.
Educational licenses sold via Unity or any one of our resellers are only good for a single activation. The same goes for Trial licenses (Unity 4.x only), unless otherwise stated. The free version of Unity cannot be licensed by a commercial entity with annual gross revenues (based on fiscal year) in excess of US$100,000, or by an educational, non-profit or government entity with an annual budget of over US$100,000. If you are a Legal Entity, you cannot combine files developed with the free version of Unity with any files developed by you (or by any third party) through the use of Unity Pro. See our EULA for further information regarding license usage. |
| Can I use the latest version of Unity with a serial number from a previous version? | If you have a serial number for Unity Editor 2017 or later, open the Unity Hub and activate the serial key. See Activate with a serial number.
If you have a serial number for Unity version 5.x, use that version of the Editor. For activation information, see Version 5.6 documentation. To get a new Unity license, go to the online store. If you’re unsure about your license options, contact Unity using this form. |
| I have two licenses, each with an add-on I require, how do I activate them in unison on my machine? | You may use a single license on only one machine at a time. You cannot activate two or more licenses at the same time on one machine. |
| How can I use different Unity versions? | Unity assumes that only a single version of Unity can be run on a machine. You can, however, have multiple Unity versions installed and running on your machine. These versions all need the same serial number. If you have different versions of Unity which need different licenses, you need a way to copy licenses around. For example, you could store the licenses on your Desktop. Before running a specific version, copy the Unity license (.ulf) file into the location where the license needs to be stored.
For any further assistance, please contact at support@unity3d.com. |
| I am planning to replace an item of hardware and/or my OS. What should I do? | You must return your license before you make any hardware changes or OS changes to your machine. You must also return your license before you switch machines. If you fail to return the license, the Unity license server sees a request from another machine and informs you that you have reached your activation limit for the license. |
| Where is my Unity license file stored? | — macOS: /Library/Application Support/Unity
— Linux: — Windows: Note: If Windows User Account Control (UAC) has restricted your access to |
Additional resources
- Unity Support article, Licenses
- Unity Support article, Activations and Management
- Contact Unity Customer Services for more assistance.
Submit a license request from a command line and browser (macOS, Linux)
I reinstalled windows 10. I downloaded unity hub from the official site. Running unity hub I saw the error «You have no valid license«.
There are 2 buttons «manage license» and «dismiss» on the error. I click on «manage license» and I get to the «License management» page in the Unity hub settings, I click on Activate new license «select» Unity personal «further on» I don’t use Unity in a professional capacity «and click» Done And a new error appears failed to reach unity license server, after that I return to the» License management «page in the settings Unity hub, and click on «Manual activation» further on «Save license request» And nothing happens. I tested everything!
- Disabled the Windows firewall.
- Disabled Windows antivirus.
- Cleared the registry.
I have installed: Unity 2019.2.12f1 and Unity 2018.4.12f1.
robsiemb
6,0677 gold badges32 silver badges45 bronze badges
asked Nov 17, 2019 at 12:21
I had some similar problems and tried SO many things that seemed reasonable, but then after I lost my cool with it and started trying crazy things, I saw on a forum that disabling your ethernet driver can cause your projects not to open and it’ll show up as a license error. I re-enabled my ethernet driver, and it worked! A horrible and crazy bug for sure, unity should be at least a little ashamed.
Also, I’ve seen a LOT of different solutions work for this kind of bug, so I do apologize if my solution isn’t your solution, just felt compelled to mention it due to how much trouble the bug caused me.
And also this thread may be able to help too… https://forum.unity.com/threads/unity-hub-2-3-0-doesnt-load-my-project.840487/
answered Jun 21, 2020 at 16:55
- First close Unity Hub
- Open terminal
- sudo your unity hub path
in my case (sudo /Applications/Unity Hub.app/Contents/MacOS/Unity Hub
)
Press enter DONE!
Thanks mchairuln95 at link
answered Jan 28, 2022 at 6:12
makkuzumakkuzu
4752 gold badges4 silver badges18 bronze badges
3
Solutions is simple:
- Sign in at id.unity.com.
- Go to the «My Seats» tab.
- Under the «Activation» box, you will see how many activations you have used and which machines they are currently assigned to.
- Select the checkbox next to any activations you would like to remove, then select ‘Remove selected activations’. Alternatively, if you would like to remove all your activations on the serial, select ‘Remove all my activations’
The license is now free to be used on different machines.
Credits to Unity
answered Oct 18, 2020 at 15:25
Tried everything you can find on Google, with no luck.
Here is how I make it work:
- uninstall Unity Hub and all version of editor
- download Unity 2017.4.40 installer from https://unity3d.com/get-unity/download/archive
- install Unity 2017.4.40, login with your Unity ID, get the personal license. Open 2017.4.40 editor should be no problem.
- install Unity 2021.2.8 from above archive, it complains about no found of Unity Hub. But it can still utilize the license from previous step. Open 2021.2.8 editor with new project should be OK.
- reinstall Unity Hub, not it can see the license, login is also done by itself.
Update:
To make thing simpler, use a pre-UnityHub version of editor (for me it’s Unity 2017.4.40) to update a PE license from the offical server. Then it will be seen/adopted by the new editor and UnityHub. You don’t actually need to un/reinstall everything.
answered Jan 15, 2022 at 8:44
bubububu
801 silver badge5 bronze badges
2
If you have used Unity Personal, or a different Pro/Plus license key, in the past you need to update your Editor to input your new license details.
To do so, follow the steps below:
When inside the Editor, click the ‘Unity’ button if you’re on a Mac machine or ‘Help’ if you are on a Windows machine. Click ‘Manage License’
This will redirect you to The Hub to follow the Online Activation process as outlined above.
If you are in a secure network environment, or receive an error whilst activating, it may be due to a connectivity problem.
Please try manually activating, carefully following the steps outlined in our documentation here.
If this does not work for you, please send the details along with screenshots of any errors received to Customer Service.
borchvm
3,49316 gold badges44 silver badges44 bronze badges
answered Feb 13, 2020 at 6:52
1
Cannot activate License with Unity Hub 3.0.0.0-beta4 on macOS Big Sur.
I got the error cannot activate licence when I open Unity Hub. So I try a manual activation with menu «Activate with license request» like explain by this link https://support.unity.com/hc/en-us/articles/4401914348436-How-can-I-manually-activate-my-license-inside-the-hub- when I select my ulf file and click on the button «Activate» I had message «Cannot save the file».
Correction:
1 — Get the right version of Unity Engine installed.
The alf license request file generate by default include version 2017.2.0 so I edit the file and replace by the right version in my case 2020.3.17f1 and I follow the standard process. The last step still failed with message «Cannot save the file».
2 — Activate Unity license in command line (via Terminal)
/Applications/Unity/Hub/Editor/2020.3.17f1/Unity.app/Contents/MacOS/Unity -batchmode -manualLicenseFile Unity_v2020.x.ulf -logfile
Now everything work properly, maybe a other alternative should be use the production Unity Hub.
answered Aug 31, 2021 at 12:58
Correct solution (on all platforms).
Open Unity Hub (v 3.x.x) as an Administrator. The underlaying issue is that the app cannot deal with OS permission models correctly.
Windows -> right click «Open as Administrator». Make sure to reboot before you do that (just because all processes need to be killed, and it’s too long to explain here how to find etc…)
Linux/Mac OS -> Run the executable with sudo like this:
sudo /Applications/Unity Hub.app/Contents/MacOS/Unity Hub
Licensing will probably work flawlessly then.
ps: It took me several hours of trying every tutorial, every strategy, looking for older Unity Hub versions; manual activation; NOTHING works, except this.
answered Sep 24, 2022 at 15:01
kyr0kyr0
3314 silver badges6 bronze badges
If you’re on windows try to see that RPC Endpoint Mapper (RpcEptMapper) Service is enabled and running, and if no — start it (use win+r services.msc) to locate it
answered Oct 5, 2022 at 14:19
