Код ошибки 071 210

071-210 Tray 1 Lift Fail RAP

BSD-ON: BSD 7.7 Tray 1 Paper Stacking

071-210 Tray 1 lift NG has occurred three consecutive times.

Initial Actions

• Check for obstructions behind the tray.
• Ensure that the tray is loaded correctly.
• Ensure the tray is pushed fully home.
• Check the drive system between the bottom plate and the tray 1 feed/lift motor for operation failure.

Procedure

WARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.

Refer to the procedures that follow as necessary:

• GP 6 How to Check a Motor.
• GP 7 How to Check a Sensor.

Perform the steps that follow:

1. Enter dC330, code 071-102. Check the tray 1 level sensor, PL 80.10 Item 6.
2. Enter dC330, code 071-002. Check the tray 1 feed/lift up motor, PL 80.10 Item 4.
3. Enter dC330, code 042-003. Check the main motor,PL 40.10 Item 10.
4. Check the drive gears, PL 80.10 for wear or damage. Install new components as necessary.
5. If the fault persists, install a new drive PWB, PL 1.10 Item 4.

**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner’s property.**

You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.

Toner Chip (For North America and West Europe Region):

• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738

Toner Chip (For South America and East Europe Region):

• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766

Toner Chip (For Metered Machine):

• 106R03733 106R03736 106R03735 106R03734

Drum Chip:

• 113R00780 113R00782

Коды неисправностей 

469

041-210
041-211

Ошибка двухлоткового модуля или сдвоенного лотка большой емкости. 
Выключите и снова включите аппарат. Если неисправность не устраняется, 
обратитесь на горячую линию Xerox.

047-211

Аппаратная ошибка модуля вывода бумаги. Выключите и снова включите 
аппарат. Если неисправность не устраняется, обратитесь на горячую 
линию Xerox.

047-212

Ошибка модуля укладки со сдвигом. Выключите и снова включите аппарат. 
Если неисправность не устраняется, обратитесь на горячую линию Xerox.

047-213

Ошибка финишера. Выключите и снова включите аппарат. Если 
неисправность не устраняется, обратитесь на горячую линию Xerox.

047-214

Ошибка дуплексного модуля. Выключите и снова включите аппарат. Если 
неисправность не устраняется, обратитесь на горячую линию Xerox.

047-215

Ошибка связи между основным блоком и модулем вывода. Выключите и 
снова включите аппарат. Если неисправность не устраняется, обратитесь 
на горячую линию Xerox.

047-216

Ошибка финишера. Выключите и снова включите аппарат. Если 
неисправность не устраняется, обратитесь на горячую линию Xerox.

047-217

Ошибка связи между основным блоком и податчиком большой емкости. 
Выключите и снова включите аппарат. Если неисправность не устраняется, 
обратитесь на горячую линию Xerox.

047-218

Произошла ошибка связи между основным модулем и двухлотковым 
модулем или сдвоенным лотком большой емкости. Выключите и снова 
включите аппарат. Если неисправность не устраняется, обратитесь на 
горячую линию Xerox.

062-210

Неисправен податчик оригиналов. Обратитесь на горячую линию Xerox.

062-211

Ошибка податчика оригиналов. Обратитесь на горячую линию Xerox.

062-277

Ошибка связи между сканером и податчиком. Обратитесь на горячую 
линию Xerox.

062-394

Невозможно записать данные из-за недостатка места. Выключите и снова 
включите аппарат. 

062-790

Сканируемый документ защищен от копирования. Проверьте типы 
документов, которые можно копировать, пользуясь руководством 
пользователя, глава «Приступая к работе с аппаратом», раздел 
«Нелегальное копирование».

071-210
071-211

Ошибка при использовании лотка 1. Выключите и снова включите аппарат. 
Если неисправность не устраняется, обратитесь на горячую линию Xerox.

072-210
072-211

Ошибка при использовании лотка 2. Выключите и снова включите аппарат. 
Если неисправность не устраняется, обратитесь на горячую линию Xerox.

073-210
073-211

Ошибка при использовании лотка 3. Выключите и снова включите аппарат. 
Если неисправность не устраняется, обратитесь на горячую линию Xerox.

074-210
074-211

Ошибка при использовании лотка 4. Выключите и снова включите аппарат. 
Если неисправность не устраняется, обратитесь на горячую линию Xerox.

077-211

Произошла ошибка связи с двухлотковым модулем или сдвоенным лотком 
большой емкости. Выключите и снова включите аппарат. Если 
неисправность не устраняется, обратитесь на горячую линию Xerox.

Код

Описание и меры по устранению

1. 09-11-2014

   #1

   

   
   Senior Tech
   

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   Hi guyz,

   I have a Xerox with an error code of 071-210.

   Can anyone guide me as to what to check and how to approach this problem?

   Would really appreciate your help guys.

   Thanks

   ---

2. 09-11-2014

   #2

   

   
   Senior Tech
   

   250+ Posts

   

   

   

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   Re: Xerox 4112 / 071-210
   

   Tray 1 lift fail.

   Check to see if it lifts after putting some paper in.

   ---

3. 09-11-2014

   #3

   Re: Xerox 4112 / 071-210
   

   Replace motor gear

   Bypass tray elevator motor gear DC250F/4110F
   655N00367

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4. 10-13-2014

   #4

   

   
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   Re: Xerox 4112 / 071-210
   

   Originally Posted by InterfaceP
   

   Tray 1 lift fail.

   Check to see if it lifts after putting some paper in.

   Its not lifting up. But i can hear a motor rotation after i close the tray. It will stay on 3-5seconds then stops. But if i would take a peek on the paper, it did not lift…

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5. 10-13-2014

   #5

   

   
   Senior Tech
   

   100+ Posts

   

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   27

   Re: Xerox 4112 / 071-210
   

   Originally Posted by bojans
   

   Replace motor gear

   Bypass tray elevator motor gear DC250F/4110F
   655N00367

   i physically checked on all gears involved, all of them seemed fine. last thing noticed is that if the paper is very less, it is able to lift. But if the quantity of the paper increases, its having a hard time lifting, or almost won’t lift anymore.

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6. 10-13-2014

   #6

   

   
   Senior Tech
   

   250+ Posts

   

   

   

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   Rep Power

   25

   Re: Xerox 4112 / 071-210
   

   Remove the drawer and inspect the gears, pulleys and cables in the back of it.

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7. 10-14-2014

   #7

   Re: Xerox 4112 / 071-210
   

   Remove paper tray 1 from the machine. Extend fully then push in on the lock tabs on the rail to fully remove tray.

   Remove the left side cover behind the paper trays (2 screws)

   Remove the paper feed head assembly that has the feed rollers for tray 1 (2 screws pulls out from the front)

   On the back side of the paper feed head is a large motor. This motor serves 2 purposes. In one direction it feeds paper. In the other direction it acts as the paper lift motor. On the shaft of this motor is a press fit white plastic gear. This gear can crack. When it cracks it can no longer properly grip the shaft it is mounted on. This allows it to turn on the shaft under a lot of stress (such as trying to lift a full tray of paper). Under less stress it may still grip and work. (such as lifting a small amount of paper)

   Remove the gear from the shaft.

   Using a small flat head screw driver you can apply a small amount of pressure between each teeth of the gear. Eventually you will see where the split / crack is.

   You can replace just this gear. The part # is 655N00380.

   Just take the new gear and slide it on the shaft. You’ll need to use some pressure to force the gear all the way on so that the gear sits fully on the shaft so that the end of the shaft is flush with the outside of the gear.

   Reinstall the paper feed head , cover, tray. Now you are all fixed up.

   If you experience 075-210 faults, this is caused by the small lift motor gear for the bypass tray #5. That gear also splits the same way and is more common to encounter because this tray always checks position of the lift tray on power up and the gear is very small and takes a lot less force to crack (plus there are always things falling into this tray like paper clips that can inhibit the lift plate). The replacement gear for that motor is 655N00367.

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8. 06-10-2015

   #8

   

   
   Senior Tech
   

   100+ Posts

   

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   Re: Xerox 4112 / 071-210
   

   Hi Exok,

   Just able to continue checking on this machine. Did as what you said. I do have indeed a broken white gears on all the 3 drawers, including tray 2 and 3. Ordering now.

   Thanks a lot for the help

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