Операция изменения программного обеспечения вернула код ошибки 0x87d00669 2016410007

If you have encountered the 0x87D00669 (-2016410007) error while deploying updates via SCCM on a computer, this guide can help!

This error indicates that the client’s computer can’t find the update in the distribution package. We will discuss some popular fixes to resolve the issue in no time.

What causes the 0x87d00669 SCCM update error?

There are several reasons for the update error to occur; some of the common ones are listed here:

• Content corrupted– If missing or corrupted, the content (update package & files) required for update installation may cause this SCCM update error.
• Permission issues – The user account running the SCCM client doesn’t have appropriate permissions to install updates on the client’s machine.
• Client communication issues – If the client machine cannot communicate with the SCCM server due to firewall settings or network issues, it could lead to an error.
• Missing Boundaries and Boundary Groups – The apps or updates are installed after locating the distribution point and downloading the content; if the client can’t access the content, you might see this error. Check boundaries and boundary groups to ensure the network location is correctly set.

Now that you know how the error occurred, let us move on to the steps to fix the problem.

How can I fix the 0x87d00669 SCCM update error?

1. Check the boundaries

1. Press the Windows key, type configuration manager console, and click Run as administrator to launch SCCM.
2. Navigate to this path: AdministrationOverviewHierarchy ConfigurationBoundaries
3. Now check the boundary set as IP range or anything appropriate.

2. Check the boundary groups

1. Press the Windows key, type configuration manager console, and click Run as administrator to launch SCCM.
2. Go to this path: AdministrationOverviewHierarchy ConfigurationBoundary Groups
3. Select a boundary group, and right-click it to choose Properties.
4. Switch to the References tab, and click Add to add a new boundary.
5. In the Add Boundary window, choose the type of boundary you want to add. You can select among IP subnet, Active Directory site, IPv6 prefix, or IP address range.
6. Configure the properties of the boundary according to the selected boundary type and click OK.
7. On the References tab, place a checkmark next to Use this boundary group for site assignment and click OK to save the changes.

3. Redistribute an application to the distribution points

3.1 Use the Software Library

1. Press the Windows key, type configuration manager console, and click Run as administrator to launch SCCM.
2. Navigate to this path: Software LibraryApplication ManagementApplications
3. Select the application from the available options: Package, Software Update, Applications, Boot Image, Operating system images, and more.
4. From the Home tab, click Properties.
5. In the Properties wizard, on the Content Locations page, select the distribution points or distribution points groups and click Redistribute.
6. Click OK on the following prompt.

3.2 Use the Administration workspace

1. On the SCCM console, go to this path: AdministrationOverviewDistribution Points
2. Select the distribution point to which you want to redistribute the content.
3. From the Home tab, select Properties.
4. Go to the Content tab, select the content, and click the Redistribute button.
5. Click OK.
6. Go to this path and check if the application content is copied successfully: MonitoringOverviewDistribution StatusContent Status
7. Right-click on the content and select View Status.
8. If there is an issue, right-click the Distribution point and select Redistribute again.

In case you’re looking to upgrade your Windows 7 computer to Windows 10 using SCCM, make sure to check out our article.

So, these are the steps you need to follow to fix the 0x87d00669 SCCM update error. If you have any questions or suggestions, please feel free to mention them in the comments section below.

Let’s understand how you can FIX SCCM Unable to Download Software Change Returned Error Code 0x87D00669. The error 0x87D00669 (-2016410007) prompts when you attempt to install an application or update from SCCM software center.

First of all, you will need to understand the meaning of the error code 0x87D00669. You can use the method to translate SCCM Error Codes To Error Messages.

The error code 0x87D00669 translates to Not able to get software updates content locations at this time. This means the client can’t find the update in the DP’s. You need to make sure your package is distributed and boundaries set up.

You might also be experienced the error 0x87D00607 while installing the applications from the software center. That also indicates a similar issue there was a problem downloading the software from SCCM. 

Here you can check details for major components involved in SCCM application model troubleshooting. This post will help get more information about why the installation failed and learn the Deep Dive SCCM Application Model Troubleshooting.

• Fix Scan failed with error 0x80244022 Service is Temporarily Overloaded Issue SCCM
• FIX: SCCM Application Installation Failed 0x87D00607
• Fix the SCCM Software Center cannot be loaded Issue with ConfigMgr

Issue Descriptions – SCCM Unable to Download Software Change Returned Error Code 0x87D00669

The error application installation failed 0x87D00669 (-2016410007) was received while installing an application from Software Center.

It indicates there was a problem downloading the software from SCCM. You can try starting the installation again, or if the problem continues, the information shown in the section below can assist your helpdesk in troubleshooting.

The software change returned error code 0x87D00669, Unable to download the software with Status Failed.

Let’s analyze the ConfigMgr logs before proceeding to the next step, CAS.log, ContentTransferManager.log, and LocationServices.log.

Possible Reasons

Let’s check the possible solutions to FIX SCCM Software Change Returned Error Code 0x87D00669. It could be different based on the details you get into logs –

The first step is to validate whether the deployed package content is successfully distributed to applicable distribution points or groups. If the content is not distributed to the SCCM distribution point, the clients would go to the DP and find no content to download.

To avoid issues with the content distribution of SCCM packages. Let’s check how to Redistribute package or application content to Distribution Point. I had seen in many scenarios If we are facing the content download issue in all sites locations. In this scenario, Try to remove the content from distribution points, and package redistribution will work.

The next step is to validate Is the boundary that the client is in added to a boundary group associated with the DP that has the content.

If you start looking at the LocationServices logs, it shows “calling back with empty location” which means the boundaries were not set for this location. Adding site to DP, start the content downloading properly.

It’s always best to check the boundaries and boundary groups. The Boundaries in Configuration Manager define network locations on your intranet. These locations include devices or clients that you want to manage.

The error can also occur when an update requires another update to be installed, but the location to download is not found. Check UpdateHandler.log to see if it’s your case. 

Author

About Author – Jitesh, Microsoft MVP, has over five years of working experience in the IT Industry. He writes and shares his experiences related to Microsoft device management technologies and IT Infrastructure management. His primary focus is Windows 10 Deployment solution with Configuration Manager, Microsoft Deployment Toolkit (MDT), and Microsoft Intune.