Ошибка c4600 kyocera 6530

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12-20-2018

#1

StratManDan is offline


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Ecosys M6535cidn C4600 code

Hi Guys,

Once again, I’m reaching out for answers, hints, and/or tips for an issue with a Kyocera M6535cidn, and a 4600 code, i.e., Scanner Cleaning Motor Error. I’ve done the small mylar strips modification on each side of the scanner glasses, so the brushes have a slightly easier ride over the top of the scanner glasses. I’ve replaced the Scanner Cleaning Motor. I have good continuity on the motor harness. I checked and double checked connectors an even replaced the Left Inner Duct, which houses the Scanner Cleaning Motor, and all it’s little gears that mesh with the LSU units gears, that turn the spirals, that move the cleaning brushes. I’ve given each gear a very small dollop of lube, and verified the worm gear on the motor is not bound, and can move freely, and can turn each worm gear on the Inner Duct. The only thing I haven’t replaced, is the Engine Relay PWB, so says the manual, is my next step in correcting the issue. However, in my experience, a board usually isn’t the cause of a lot of error codes. However, I have been wrong before, and more than likely, will be again, at some point in time.

Still, the C4600 code comes back when powering up the printer.

Any ideas?

Thanks!

12-20-2018

#2

Re: Ecosys M6535cidn C4600 code

I would say that since you have done everything else, either contact your local rep, or replace the board. It’s really the only options left.

12-21-2018

#3

Re: Ecosys M6535cidn C4600 code

Ok. Here’s my theory … and I’m sticking with it, regardless of how unlikely it is.

Laser slit glass cleaners.JPG

Other than being really dirty, this is how you want your laser slit glass cleaner to look. Notice how the spring is compressed a bit, and the cleaner is subsequently slightly askew? That’s perfect!

I think what happens is sometimes there is not enough length to that spring, so when the cleaner reaches the blank area on the screw shaft, it either cannot get started again, or it crossthreads and stalls the motor. If there is just a little spring pressure, the cleaner can get properly restarted onto the threads.

It reminds me of corona wire cleaners of the past, except the manufacturer went cheap and wouldn’t buy two limit switches. So the motor just runs for a certain number of microseconds, overdrives just a bit, and skips a couple times at the blank end, then reverses in the same way.

I entirely agree with the previous measures that you have taken: Cleaning, greasing the worm gear, and add to that: if the springs aren’t under pressure at both ends, give them a little stretch.

An alternate choice is just to remove one of the drive gears for the laser cleaners. Since it has no way of determining if it actually travelled, only turned for so many microseconds, you could theoretically just disconnect the drive. The drawback is that it does not clean the slit glasses, so you’ll have to manually remove the drums and developing units more frequently, and manually clean the laser slit glasses. I personally have not yet resorted to this last choice. =^..^=

If you’d like a serious answer to your request:
1) demonstrate that you’ve read the manual
2) demonstrate that you made some attempt to fix it.
3) if you’re going to ask about jams include the jam code.
4) if you’re going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.

blackcat: Master Of The Obvious =^..^=

12-21-2018

#4

scottybbb is offline


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Re: Ecosys M6535cidn C4600 code

We have just taken off the gears as Blackcat mentioned. After trying numerous things on more than one machine including replacing the laser scanner unit more than once on one problem machine. Yes you will get calls for light copies and light streaks but going and cleaning the glass was better than continual error codes.

12-21-2018

#5

Re: Ecosys M6535cidn C4600 code

Just pull the left cover off and unplug the motor.

12-21-2018

#6

lees is offline


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Re: Ecosys M6535cidn C4600 code

We have faced this issue countless times. The problem we found with this is that when the cleaners try to move up onto the glass on the laser unit, they are all four trying to do this at the same time. The motor is not strong enough to make this happen, especially if there is some additional load on it (dirty gears in the drive or normal wear and tear on the system). What we have done is add some mylar pieces to the ends of the laser glass to help with this situation (see link to video below). This along with cleaning the glass and mylars with Brillianize or RainX to help lubricate them has fixed the problem in many machines. If the machine has already coded out a few times, the cleaning motor will have to be replaced and occasionally we have had to replace the engine relay board also. We have had a lot of success with this so far. Hope this helps some of you out there.

https://drive.google.com/open?id=1Bn…ZO9ccRJiJP0WL5

12-21-2018

#7

Paper_Jam is offline


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Re: Ecosys M6535cidn C4600 code

As a previous post said just pull the left cover off and unplug the motor.

  • Code: 0030
  • Description: FAX PWB system error The FAX process can not be continued due to the malfunction of the FAXPWB. *Only 4in1 models detect
  • Remedy: FAX PWB 1. Unplug the power cord from the wall outlet, and reinstall the FAX controller PWB, and then plug the power cord and turn power on. 2. Reinstall the FAX firmware. 3. Replace the FAX PWB.
  • Code: 0070
  • Description: FAX PWB incompatible detection error In the initial communication with the FAX control PWB, any normal communication command is not transmitted. *Only 4in1 models detect
  • Remedy: FAX PWB 1. Install the FAX system designed for the model. 2. Reinstall the FAX firmware.
  • Code: 0100
  • Description: Backup memory device error Outputs an abnormal status from the flash memory.
  • Remedy: Flash memory (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check that the connectors on the Main/ Engine PWB are properly connected, and if not, re-connect them. 3. Replace the Main/Engine PWB.
  • Code: 0120
  • Description: MAC address data error In case MAC address is invalid data
  • Remedy: Flash memory (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check the MAC address on the network status page. 3. Replace the Main/Engine PWB.
  • Code: 0130
  • Description: Backup memory read/write error (Main/Engine PWB) Read/write to the NAND memory can not be executed.
  • Remedy: Flash memory (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check that the connectors on the Main/ Engine PWB are properly connected, and if not, re-connect them. 3. Replace the Main/Engine PWB.
  • Code: 0140
  • Description: Backup memory data error (Main/Engine PWB) At power up, the data that was read from the NAND memory has been determined to be a error.
  • Remedy: Flash memory (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Execute U021 initialize memory. 3. Replace the Main/Engine PWB.
  • Code: 0150
  • Description: EEPROM read/write error (Main/Engine PWB) 1. No response is issued from the device in reading/ writing for 5 ms or more and this problem is repeated 5 times successively. 2. Mismatch of reading data from two locations occurs 8 times successively. 3. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: EEPROM (Main/ Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check that the EEPROM is peroperly installed on the Main/Engine PWB and if not, reinstall it. 3. Replace the Main/Engine PWB. 4. Check the EEPROM and if it is damaged, contact the service support.
  • Code: 0160
  • Description: EEPROM data error (Main/ Engine PWB) Reading data from EEPROM is detected abnormal.
  • Remedy: EEPROM (Main/ Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Execute U021 initialize memory. 3. If the EEPROM data are currupted, contact the service support.
  • Code: 0170
  • Description: Billing counting error Mismatch between the value of the Main/Engine PWB and EEPROM, in one of the value of billing counter, life counter, or scanner counter.
  • Remedy: EEPROM (Main/ Engine PWB) 1. Check that the EEPROM installed in the Main/Engine PWB is correct and, if not, install the correct EEPROM for the model. 2. Replace the Main/Engine PWB. 3. If the EEPROM data are currupted, contact the service support.
  • Code: 0180
  • Description: Machine number mismatch When the power is turned on, the machine number does not match the one stored in the Main/Engine PWB.
  • Remedy: EEPROM (Main/ Engine PWB) 1. Check that the EEPROM installed in the Main/Engine PWB is correct and, if not, install the correct EEPROM for the model. 2. Confirm the serial number data for the Main/Engine PWB by using U004. If the mutually different machine number data between «Machine No. (Main)» and «Machine No. (Eng)» is displayed, or if there is a difference between the actual machine number and the number of «Machine No. (Eng)», install the correct EEPROM, and then execute U004.
  • Code: 0190
  • Description: Backup memory device error (Main/Engine PWB) At power up, read/write data from FRAM can not be performed. (retry: 3times)
  • Remedy: FRAM (Main/ Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check that the connectors on the Main/ Engine PWB are properly connected, and if not, re-connect them. 3. Replace the Main/Engine PWB.
  • Code: 0360
  • Description: Communication error between the engine ASIC During the readback data checked after data transmission, the checksum error or the video signal is not inverted. (failed 10 consecutive times)
  • Remedy: Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB Replace the Main/Engine PWB.
  • Code: 0640
  • Description: Hard disk (SSD) error During the file access after Ready, the I/O error of SSD is detected. (SSD format error after rebooting. For example, System initialization, Sanitization, Encrypted format when installing security kit.)
  • Remedy: SSD (optional HD- 6/7) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Unplug the power cord from the wall outlet, and reinstall the HD-6/7 (SSD). 3. Check that the connection between KUIO connector on the Main/Engine PWB and HD-6/7 (SSD) is proper, and if not, re-connect them. 4. Initialize the HD-6/7 (SSD). 5. Replace the Main/Engine PWB.
  • Code: 0800
  • Description: Image formation problems The printing sequence JAM (J010X) is detected for 2 consecutive times.
  • Remedy: Main/Engine PWB 1. Check if the problem is a printing operation error detection in a particular file, and if it is possible to obtain the reproduction of phenomena by the identification of the job that detected the error, take the job log. 2. If the problem occurs in unspecified job, check the connectors on the Main/ Engine PWB, and reattach it. 3. Replace the Main/Engine PWB.
  • Code: 0830
  • Description: FAX PWB flash program area checksum error The program stored in the flash memory on the FAX control PWB is broken and can not be executed. *Only 4in1 models dete
  • Remedy: FAX firmware 1. Reinstall the FAX firmware.
    FAX PWB 1. Unplug the power cord from the wall outlet, and reinstall the FAX controller PWB, and then plug the power cord and turn power on. 2. Check that the connection between KUIO connector on the Main/Engine PWB and Fax PWB is proper, and if not, re-connect them. 3. Execute [Initializing] by U600. 4. Replace the FAX PWB.
  • Code: 0840
  • Description: Faults of RTC Check at power up. The RTC setting has reverted to a previous state. The machine has not been powered for 5 years (compared to the settings stored periodically in the EEPROM). The RTC setting is older than 00:01 on January 1, 2000. Checked periodically (at every 5 minutes) after power-up. The RTC setting has reverted to a state older than the last time it was checked. 10 minutes have been passed since the previous check.
  • Remedy: Settings of RTC 1. Execute Date Setting using the system menu.
    Backup battery (Main/Engine PWB) 1. Check if the backup battery on the Main/ Engine PWB is not short-circuited. 2. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. If the same service call error is displayed, replace the backup battery
    Main/Engine PWB 1. If the communication error (due to a noise, etc.) is present with the RTC on the Main/Engine PWB, check that the PWB is properly grounded or secured by screws. 2. Replace the Main/Engine PWB.
  • Code: 0870
  • Description: FAX PWB to Main/Engine PWB image data transfer error High-capacity data transfer between the FAX PWB and the Main/Engine PWB was not normally performed even if the data transfer was retried the specified times. *Only 4in1 models detect
  • Remedy: FAX PWB 1. Unplug the power cord from the wall outlet, and reinstall the FAX controller PWB, and then plug the power cord and turn power on. 2. Check that the connection between KUIO connector on the Main/Engine PWB and Fax PWB is proper, and if not, re-connect them. 3. Replace the FAX PWB.
    Main/Engine PWB 1. Replace the Main/Engine PWB.
  • Code: 0920
  • Description: Fax file system error The backup data is not retained for file system abnormality of the flash memory of the FAX PWB. *Only 4in1 models detect
  • Remedy: FAX PWB 1. Execute [Initializing] by U600. 2. Reinstall the FAX firmware. 3. Unplug the power cord from the wall outlet, and reinstall the FAX controller PWB, and then plug the power cord and turn power on. 4. Check that the connection between KUIO connector on the Main/Engine PWB and Fax PWB is proper, and if not, re-connect them. 5. Replace the FAX PWB.
  • Code: 1010
  • Description: Lift motor error (main unit) The following states have been detected 5 times in succession. The lift motor overcurrent is detected for 80 ms. After the cassette is installed, the upper limit detection sensor does not turn ON within 10 s. During printing, after the upper limit detection sensor detects off, and 1 s after ascending control, and the upper limit detection sensor does not detect on. The upper limit detection sensor does not turn off within 5 s after descending control.
  • Remedy: Bottom plate 1. Check to see if the bottom plate can move smoothly and repair or replace it if any problem is found.
    Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. If a wire is pinched by other component, or has defect conduction, replace it. Lift motor and Engine relay PWB (YC25) Engine relay PWB (YC1) and Main/Engine PWB (YC4) Llift sensor and Engine relay PWB
    Drive transmission system for the lift motor 1. Check if the gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Check broken gears and replace if any.
    Lift motor Replace the lift motor.
    Lift sensor (upper limit detection sensor) 1. Check if the actuator of the lift sensor can be turned ON/OFF to suit the rise of the cassette bottom plate. 2. Replace the lift sensor
    Engine relay PWB 1. Replace the engine relay PWB.
    Main/Engine PWB 1. Replace the Main/Engine PWB.
  • Code: 1020
  • Description: PF lift motor error (PF1) The following states have been detected 5 times in succession. The lift motor overcurrent is detected for 200 ms. After the cassette is installed, the upper limit detection sensor does not turn ON within 10 s. During printing, after the upper limit detection sensor detects off, and 1 s after ascending control, and the upper limit detection sensor does not detect on. The upper limit detection sensor does not turn off within 5 s after descending control.
  • Remedy: Bottom plate Check to see if the bottom plate can move smoothly and repair or replace it if any problem is found.
    Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. If a wire is pinched by other component, or has defect conduction, replace it. PF lift motor and PF main PWB (YC7) Llift sensor and PF main PWB (YC7) PF main PWB and Engine relay PWB (YC19)
    Drive transmission system for the lift motor 1. Check if the gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Check broken gears and replace if any.
    PF lift motor Replace the PF lift motor 1.
    PF lift sensor (upper limit detection sensor) 1. Check if the actuator of the PF lift sensor can be turned ON/OFF to suit the rise of the cassette bottom plate. 2. Replace the PF lift sensor.
    PF main PWB Replace the PF main PWB.
    Engine relay PWB Replace the engine relay PWB.
  • Code: 1030
  • Description: PF lift motor error (PF2) The following states have been detected 5 times in succession. The lift motor overcurrent is detected for 200 ms. After the cassette is installed, the upper limit detection sensor does not turn ON within 10 s. During printing, after the upper limit detection sensor detects off, and 1 s after ascending control, and the upper limit detection sensor does not detect on. The upper limit detection sensor does not turn off within 5 s after descending control.
  • Remedy: Bottom plate Check to see if the bottom plate can move smoothly and repair or replace it if any problem is found.
    Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. If a wire is pinched by other component, or has defect conduction, replace it. PF lift motor and PF main PWB (YC7) Llift sensor and PF main PWB (YC7) PF main PWB and Engine relay PWB (YC19)
    Drive transmission system for the lift motor 1. Check if the gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Check broken gears and replace if any.
    PF lift motor Replace the PF lift motor 2.
    PF lift sensor (upper limit detection sensor) 1. Check if the actuator of the PF lift sensor can be turned ON/OFF to suit the rise of the cassette bottom plate. 2. Replace the PF lift sensor.
    PF main PWB Replace the PF main PWB.
    Engine relay PWB Replace the engine relay PWB.
  • Code: 1040
  • Description: PF lift motor error (PF3) The following states have been detected 5 times in succession. The lift motor overcurrent is detected for 200 ms. After the cassette is installed, the upper limit detection sensor does not turn ON within 10 s. During printing, after the upper limit detection sensor detects off, and 1 s after ascending control, and the upper limit detection sensor does not detect on. The upper limit detection sensor does not turn off within 5 s after descending control.
  • Remedy: Bottom plate Check to see if the bottom plate can move smoothly and repair or replace it if any problem is found.
    Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. If a wire is pinched by other component, or has defect conduction, replace it. PF lift motor and PF main PWB (YC7) Llift sensor and PF main PWB (YC7) PF main PWB and Engine relay PWB (YC19)
    Drive transmission system for the lift motor 1. Check if the gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Check broken gears and replace if any.
    PF lift motor Replace the PF lift motor.
    PF lift sensor (upper limit detection sensor) 1. Check if the actuator of the PF lift sensor can be turned ON/OFF to suit the rise of the cassette bottom plate. 2. Replace the PF lift sensor.
    PF main PWB Replace the PF main PWB.
    Engine relay PWB Replace the engine relay PWB.
  • Code: 1810
  • Description: Paper feeder communication error (first cassette) A communication error from paper feeder is detected 10 times in succession.
  • Remedy: Paper feeder 1 Check the wiring connection status with the main unit, and if necessary, reconnecting it.
    PF1 main PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. PF1 main PWB (YC3 and Engine relay PWB (YC19) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Reinstall the PF firmware. 4. Replace the PF main PWB. (Refer to the service manual for the paper feeder).
    Engine relay PWB 1. Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 1820
  • Description: Paper feeder communication error (second cassette) A communication error from paper feeder is detected 10 times in succession.
  • Remedy: Paper feeder 2 Check the wiring connection status with PF1, and if necessary, reconnect it.
    PF2 main PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. PF1 main PWB (YC3)and PF2 main PWB (YC5,4) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Reinstall the PF firmware. 4. Replace the PF2 main PWB.
    PF1 main PWB Replace the PF1 main PWB.
  • Code: 1830
  • Description: Paper feeder communication error (third cassette) A communication error from paper feeder is detected 10 times in succession.
  • Remedy: Paper feeder 3 Check the wiring connection status with PF2, and if necessary, reconnect it.
    PF3 main PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. PF2 main PWB (YC3 and PF3 main PWB (YC5,4) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Reinstall the PF firmware. 4. Replace the PF3 main PWB.
    PF2 main PWB Replace the PF2 main PWB.
  • Code: 1900
  • Description: Paper feeder 1 EEPROM error (first cassette) When writing the data, read and write data does not match 4 times in succession.
  • Remedy: PF1 main PWB (EEPROM) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the wiring connector to the main unit is firmly connected, and if necessary, connect the connector all the way in. 3. Replace the PF1 main PWB.
  • Code: 1910
  • Description: Paper feeder 2 EEPROM error (second cassette) When writing the data, read and write data does not match 4 times in succession.
  • Remedy: PF2 main PWB (EEPROM) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the wiring connector with the PF1 is firmly connected, and if necessary, connect the connector all the way in. 3. Replace the PF2 main PWB.
  • Code: 1920
  • Description: Paper feeder 3 EEPROM error (third cassette) When writing the data, read and write data does not match 4 times in succession.
  • Remedy: PF3 main PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the wiring connector with the PF2 is firmly connected, and if necessary, connect the connector all the way in. 3. Replace the PF3 main PWB.
  • Code: 2101
  • Description: Developer motor steadystate error (C,M,Y) After motor is stabilized, the stable signal is turned OFF for continuous 2 s.
  • Remedy: Developer unit 1. Check that the developer roller can be rotated by hand, and if it is locked, replace the developer unit.
    Developer motor 1. Check if the couplings and gears rotate smoothly, and if necessary replace them. 2. Reinsert the connector. 3. Check continuity within the connector wire. If none, replace the wire. Developer motor and Engine relay PWB (YC12) Engine relay PWB (YC1) and Main/ Engine PWB (YC4) 4. Replace the developer motor
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 2111
  • Description: Developer motor startup error (C,M,Y) After the motor starting, the stable signal is not turned ON within 3 s.
  • Remedy: Developer unit 1. Check that the developer roller can be rotated by hand, and if it is locked, replace the developer unit.
    Developer motor 1. Check if the couplings and gears rotate smoothly, and if necessary replace them. 2. Reinsert the connector. 3. Check continuity within the connector wire. If none, replace the wire. Developer motor and Engine relay PWB (YC12) Engine relay PWB (YC1) and Main/ Engine PWB (YC4) 4. Replace the developer motor
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 2201
  • Description: Drum motor CY steadystate error After motor is stabilized, the stable signal is turned OFF for continuous 2 s.
  • Remedy: Drum unit C or Drum unit Y Check that the drum can be rotated by hand, and if it is locked, replace the drum unit C or drum unit Y.
    Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Drum motor CY and Engine relay PWB (YC13) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Drive transmission system for the drum motor CY 1. Check if the couplings and gears rotate smoothly, and if not, clean or grease the gears. 2. Check broken couplings and gears, and replace if any.
    Drum motor CY Replace the drum motor CY.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB Replace the Main/Engine PWB.
  • Code: 2202
  • Description: Drum motor KM steadystate error After motor is stabilized, the stable signal is turned OFF for continuous 2 s.
  • Remedy: Drum unit K or Drum unit M Check that the drum can be rotated by hand, and if it is locked, replace the drum unit K or drum unit M.
    Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Drum motor KM and Engine relay PWB (YC13) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Drive transmission system for the drum motor KM 1. Check if the couplings and gears rotate smoothly, and if not, clean or grease the gears. 2. Check broken couplings and gears, and replace if any.
    Drum motor KM Replace the drum motor KM.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB Replace the Main/Engine PWB.
  • Code: 2211
  • Description: Drum motor CY startup error After the motor starting, the stable signal is not turned ON within 3 s.
  • Remedy: Drum unit C or Drum unit Y Check that the drum can be rotated by hand, and if it is locked, replace the drum unit C or drum unit Y.
    Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Drum motor CY and Engine relay PWB (YC13) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Drive transmission system for the drum motor CY 1. Check if the couplings and gears rotate smoothly, and if not, clean or grease the gears. 2. Check broken couplings and gears, and replace if any.
    Drum motor CY Replace the drum motor CY.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB Replace the Main/Engine PWB.
  • Code: 2212
  • Description: Drum motor KM startup error After the motor starting, the stable signal is not turned ON within 3 s.
  • Remedy: Drum unit K or Drum unit M Check that the drum can be rotated by hand, and if it is locked, replace the drum unit K or drum unit M.
    Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Drum motor KM and Engine relay PWB (YC13) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Drive transmission system for the drum motor KM 1. Check if the couplings and gears rotate smoothly, and if not, clean or grease the gears. 2. Check broken couplings and gears, and replace if any.
    Drum motor KM Replace the drum motor KM.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB Replace the Main/Engine PWB.
  • Code: 2500
  • Description: Paper feed motor error After the motor starting, the stable signal is not turned ON within 3 s. After motor is stabilized, the stable signal is turned OFF for continuous 2 s.
  • Remedy: Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Paper feed motor and Engine relay PWB (YC15) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Drive transmission system for the paper feed motor 1. Check if the rollers and gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Replace the gears, if damaged.
    Paper feed motor Replace the paper feed motor.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB Replace the Main/Engine PWB.
  • Code: 2600
  • Description: PF drive motor 1 error (PF1) During the motor drive, the stable signal is not turned on for continuous 5 s.
  • Remedy: Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. PF drive motor 1 and PF main PWB (YC6)
    Drive transmission system for the PF drive motor 1. Check if the rollers and gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Replace the gears, if damaged.
    PF drive motor Replace the PF drive motor 1.
    PF main PWB Replace the PF main PWB.
  • Code: 2610
  • Description: PF drive motor 2 error (PF2) During the motor drive, the stable signal is not turned on for continuous 5 s.
  • Remedy: Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. PF drive motor 2 and PF main PWB (YC6)
    Drive transmission system for the PF drive motor 1. Check if the rollers and gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Replace the gears, if damaged.
    PF drive motor Replace the PF drive motor 2.
    PF main PWB Replace the PF main PWB.
  • Code: 2620
  • Description: PF drive motor 3 error (PF3) During the motor drive, the stable signal is not turned on for continuous 5 s.
  • Remedy: Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. PF drive motor 3 and PF main PWB (YC6)
    Drive transmission system for the PF drive motor 1. Check if the rollers and gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Replace the gears, if damaged.
    PF drive motor Replace the PF drive motor 3.
    PF main PWB Replace the PF main PWB.
  • Code: 2760
  • Description: Primary transfer belt motor startup error After the motor starting, the stable signal is not turned ON within 3 s.
  • Remedy: Primary transfer unit 1. Check that the belt can be rotated by hand, and if it is locked, get rid of the factor. 2. Replace the primary transfer unit.
    Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Transfer belt motor and Engine relay PWB (YC14) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Drive transmission system for the primary transfer belt motor 1. Check if the rollers and gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Replace the gears, if damaged.
    Primary transfer belt motor Replace the primary transfer belt motor.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB Replace the Main/Engine PWB.
  • Code: 2820
  • Description: Primary transfer belt motor steady-state error After motor is stabilized, the stable signal is turned OFF for continuous 2 s.
  • Remedy: Primary transfer unit 1. Check that the belt can be rotated by hand, and if it is locked, check if foreign objects such as jammed paper, and if jammed, get rid of it. 2. Replace the primary transfer unit.
    Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Transfer belt motor and Engine relay PWB (YC14) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Drive transmission system for the primary transfer belt motor 1. Check if the rollers and gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Replace the gears, if damaged.
    Primary transfer belt motor Replace the primary transfer belt motor.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB Replace the Main/Engine PWB.
  • Code: 3100
  • Description: Scanner carriage error When turning the power on, or when the reading of the original document by table or DP scanning has completed, the home position sensor is not turned off, even if the home position sensor is on and the scanner carriage moves to the scanning direction. Or, the home position sensor does not turn on, even if the home position sensor is in off and the scanner carriage move to the return direction.
  • Remedy: Image scanner motor 1. Move the scanner by hand to check whether it smoothly moves, and if necessary, remedy it. 2. Check that the scanner drive belt is not disengaged, and if necessary, remedy it. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Image scanner motor and Main/Engine PWB (YC17) 4. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 5. Replace the image scanner motor.
    Home position sensor 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Home position sensor and CCD PWB (YC3) CCD PWB (YC1) and Main/Engine PWB (YC2014) 3. Replace the home position sensor.
    CCD PWB Replace the scanner carriage and execute the U411.
    Main/Engine PWB Replace the Main/Engine PWB.
  • Code: 3200
  • Description: LED lamp error The white standard data obtained when the lamp is turned on at the time of an initialization is lower than the rated value.
  • Remedy: LED PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LED PWB and CCD PWB (YC2) CCD PWB (YC1) and Main/Engine PWB (YC2014)
    Mirror Replace the image scanner unit and execute U411, if the mirror is dropped off by drop shock.
    CCD PWB Replace the scanner carriage and execute the U411.
    Main/Engine PWB Replace the Main/Engine PWB.
  • Code: 3500
  • Description: Communication error between scanner ASIC (MFP model only) A communication error is detected. (Read back values are different.)
  • Remedy: CCD PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. CCD PWB (YC1) and Main/Engine PWB (YC2014) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the scanner carriage and execute the U411.
    Main/Engine PWB 1. Upgrade the scanner firmware to the latest version. 2. Replace the Main/Engine PWB.
  • Code: 4001
  • Description: Polygon motor (Black, Magenta) startup error After the polygon motor starting, the motor stable signal is not turned ON after 6 s.
  • Remedy: Polygon motor (Black, Magenta) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2016) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4002
  • Description: Polygon motor (Cyan, Yellow) startup error After the polygon motor starting, the motor stable signal is not turned ON after 6 s.
  • Remedy: Polygon motor (Cyan, Yellow) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2017) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4011
  • Description: Polygon motor (Black, Magenta) steady error After the polygon motor stabilization, the motor stable signal is turned OFF for consecutive 6 s.
  • Remedy: Polygon motor (Black, Magenta) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2016) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4012
  • Description: Polygon motor (Cyan, Yellow) steady error After the polygon motor stabilization, the motor stable signal is turned OFF for consecutive 6 s.
  • Remedy: Polygon motor (Cyan, Yellow) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2017) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4101
  • Description: Laser BD (Black) error The laser can not be received for 1 s, after the Black laser emission starts.
  • Remedy: LSU (Black,Magenta) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2016) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4102
  • Description: Laser BD (Cyan) error The laser can not be received for 1 s, after the Cyan laser emission starts.
  • Remedy: LSU (Cyan, Yellow) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2017) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4103
  • Description: Laser BD (Magenta) error The laser can not be received for 1 s, after the Magenta laser emission starts.
  • Remedy: LSU (Black,Magenta) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2016) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4104
  • Description: Laser BD (Yellow) error The laser can not be received for 1 s, after the Yellow laser emission starts.
  • Remedy: LSU (Cyan, Yellow) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2017) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4201
  • Description: Laser BD (Black) steadystate error During the polygon motor steady rotation, the BD signal of Black is not detected.
  • Remedy: LSU (Black,Magenta) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2016) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4202
  • Description: Laser BD (Cyan) steadystate error During the polygon motor steady rotation, the BD signal of Cyan is not detected.
  • Remedy: LSU (Cyan,Yellow) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2017) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4203
  • Description: Laser BD (Magenta) steadystate error During the polygon motor steady rotation, the BD signal of Magenta is not detected.
  • Remedy: LSU (Black,Magenta) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2016) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4204
  • Description: Laser BD (Yellow) steadystate error During the polygon motor steady rotation, the BD signal of Yellow is not detected.
  • Remedy: LSU (Cyan,Yellow) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2017) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4600
  • Description: LSU cleaning motor error During driving the LSU cleaning motor, an over-current is detected for 5 s successively
  • Remedy: LSU cleaning spiral 1. Execute [LSU cleaning] using [Adjustment/ Maintenance] of the system menu. 2. Check that the drive gear and cleaning spiral can rotate and they are not unusually loaded, and if necessary, clean and grease.
    LSU cleaning motor 1. Confirm that the LSU cleaning motor has been firmly attached. 2. Replace the LSU cleaning motor.
    Engine relay PWB 1. Reconnect the connector if its connection is loose. 2. If a wire is pinched by other component, or has defect conduction, replace it. LSU cleaning motor and Engine relay PWB (YC26) 3. Replace the engine relay PWB.
  • Code: 4700
  • Description: VIDEO_ASIC device error Communication with the video ASIC has failed 5 times successively. After writing to VIDEO ASIC, the error that the reading value from same address does not match occurs 8 times successively.
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check that the connectors on the Main/ Engine PWB are properly connected, and if not, re-connect them. 3. Replace the Main/Engine PWB.
  • Code: 6000
  • Description: Broken fuser main heater wire During the warming up, the temperature detected by the center thermistor does not reach 100 °C/212.0 °F for 20 s. During the warming up, the temperature detected by the center thermistor does not reach the stable display temperature for 30 s successively, after it reach to 100 °C/212.0 °F.
  • Remedy: Fuser unit 1. Check there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 3. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 4. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
    Power source PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Power source PWB (YC105) and Main/ Engine PWB (YC20) 2. Replace the power source PWB.
    Eject PWB Replace the eject PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 6020
  • Description: Abnormally high fuser center thermistor temperature The center thermistor detected the temperature exceeds 240 °C/464.0 °F. for 1 s successively.
  • Remedy: Fuser unit 1. Check there is no paper jam. 2. Check if the fuser roller has foreign objects such as the toner contamination. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 4. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 5. Replace the fuser unit.
    Power source PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Power source PWB (YC105) and Main/ Engine PWB (YC20) 2. If the fuser heater is turned on at all times, replace the power source PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Check if the Main/Engine PWB is properly secured with screws. 3. Replace the Main/Engine PWB.
  • Code: 6030
  • Description: Broken fuser center thermistor wire During the edge thermistor detects more than 30 °C/86.0 °F, the center thermistor detects low temperature for 1.6 s.
  • Remedy: Fuser unit 1. Check there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 3. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 4. Replace the fuser unit.
    Eject PWB Replace the eject PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 6040
  • Description: Fuser heater error (35 ppm models) Input value from the fuser center thermistor is abnormal for 1 s successively.
  • Remedy: Fuser unit 1. Check there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 3. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 4. Replace the fuser unit.
    Eject Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.PWB Replace the eject PWB.
  • Code: 6050
  • Description: Abnormally low fuser center thermistor temperature During the warming up and the printing, the center thermistor has detected less than 100 °C/212.0 °F. for 1 s successively.
  • Remedy: Reduction of the power supply voltage 1. Check that no voltage drop of more than 10% of the rated is caused during printing. 2. If the power is overloaded, change the AC outlet that supplies power.
    Fuser unit 1. Check there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 3. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 4. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
    Power source PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Power source PWB (YC105) and Main/ Engine PWB (YC20) 2. Replace the power source PWB.
    Eject PWB Replace the eject PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 6200
  • Description: Fuser heater error (SUb heater: for 35ppm models) During the warming up, even if the main heater (sub heater for 35ppm models) is turned on for 30 s successively, the temperature detected by the edge thermistor does not reach 100 °C/212.0 °F. During the warming up, the temperature detected by the edge thermistor does not reach the stable display temperature, even if the main heater (sub heater for 35ppm models) is turned on for 30 s successively, after the temperature detected by the edge thermistor has reached to 100 °C/212.0 °F.
  • Remedy: Fuser unit 1. Check there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 3. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 4. If the fuser sub-heater is not turned on (broken thermostat wire), replace the fuser unit.
    Power source PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Power source PWB (YC105) and Main/ Engine PWB (YC20) 2. Replace the power source PWB.
    Eject PWB Replace the eject PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 6220
  • Description: Abnormally high fuser heater temperature The temperature detected by the edge thermistor exceeds 240 °C/464.0 °F for 1 s successively.
  • Remedy: Fuser unit 1. Check there is no paper jam. 2. Check if the fuser roller has foreign objects such as the toner contamination. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 4. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 5. Replace the fuser unit.
    Power source PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Power source PWB (YC105) and Main/ Engine PWB (YC20) 2. If the fuser heater is turned on at all times, replace the power source PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Check if the Main/Engine PWB is properly secured with screws. 3. Replace the Main/Engine PWB.
  • Code: 6230
  • Description: Broken fuser edge thermistor wire Fuser edge thermistor detects low temperature for 1.6 s.
  • Remedy: Fuser unit 1. Check there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 3. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 4. Replace the fuser unit.
    Eject PWB Replace the eject PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 6250
  • Description: Abnormally low fuser edge thermistor temperature During the warming up and the printing, the edge thermistor has detected less than 100 °C/212.0 °F for 1 s successively.
  • Remedy: Reduction of the power supply voltage 1. Check that no voltage drop of more than 10% of the rated is caused during printing. 2. If the power is overloaded, change the AC outlet that supplies power.
    Fuser unit 1. Check there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 3. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 4. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
    Power source PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Power source PWB (YC105) and Main/ Engine PWB (YC20) 2. Replace the power source PWB.
    Eject PWB Replace the eject PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 6400
  • Description: Zero-cross signal error During the fuser heater on, and no detection the disconnection 24V, the zero-cross signal is not input for 1 s successively.
  • Remedy: Power source PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Power source PWB (YC105) and Main/ Engine PWB (YC20) 2. Replace the power source PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 6610
  • Description: The fuser pressure release error The fuser release sensor does not turn on or off, after 30 s from starting pressurization or depressurization operation.
  • Remedy: Fuser unit 1. Check there is no paper jam. 2. Check if the fuser pressure can be reduced by inverse rotation of the fuser gear by hand. 3. Check if the envelope sensor light is blocked out by the actuator during depressurization operation. 4. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit (Envelope sensor) and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 5. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 6. Replace the fuser unit.
    Fuser motor 1. Check if the fuser motor is rotating. 2. When turning the power on, check if the fuser motor rotates reversely. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser motor and Engine relay PWB (YC20) 4. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 5. Replace the fuser motor.
    Eject PWB Replace the eject PWB.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 6910
  • Description: Engine firmware unexpected error The drum motor drive continued more than 60 minutes except during printing. (engine lock) The charge bias is turned off, during the developer bias is on. If the writing operation to the EEPROM is locked for 30 sec. Fuser temperature is abnormal, for more than a predetermined time.
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check if the Main/Engine PWB is properly secured with screws. (Grounding check) 3. Check that the connectors on the Main/ Engine PWB are properly connected, and if not, re-connect them. 4. Check the engine firmware and upgrade to the latest version if necessary. 5. Replace the Main/Engine PWB.
  • Code: 7001
  • Description: Toner motor K error During driving the toner motor, an over-current detection signal is detected for 40 ms successively. When detected during warming up The message of «Shake the toner container (K)» is displayed. (exited by the opening and closing of the inner tray) Repeat the operation above, for three times. Four times or more, if an over-current detection signal is detected for 5 s successively, a service call error message appears.
  • Remedy: Toner container Black 1. Check that the spiral of the toner container can be rotated by hand 2. Replace the toner container.
    Drive transmission system for the toner motor 1. Check if the couplings and gears rotate smoothly, and if not, clean or grease the gears. 2. Check broken couplings and gears, and replace if any.
    Defective connector cable or poor contact in the connector 1. Reconnect the connector if its connection is loose. 2. If a wire is pinched by other component, or has defect conduction, replace it. Toner motor and Engine relay PWB (YC18) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Toner motor 1. Check how the toner motor is attached. 2. Replace the toner motor.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7002
  • Description: Toner motor C error During driving the toner motor, an over-current detection signal is detected for 40 ms successively. When detected during warming up The message of «Shake the toner container (C)» is displayed. (exited by the opening and closing of the inner tray) Repeat the operation above, for three times. Four times or more, if an over-current detection signal is detected for 5 s successively, a service call error message appears.
  • Remedy: Toner container Cyan 1. Check that the spiral of the toner container can be rotated by hand 2. Replace the toner container.
    Drive transmission system for the toner motor 1. Check if the couplings and gears rotate smoothly, and if not, clean or grease the gears. 2. Check broken couplings and gears, and replace if any.
    Defective connector cable or poor contact in the connector 1. Reconnect the connector if its connection is loose. 2. If a wire is pinched by other component, or has defect conduction, replace it. Toner motor and Engine relay PWB (YC18) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Toner motor 1. Check how the toner motor is attached. 2. Replace the toner motor.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7003
  • Description: Toner motor M error During driving the toner motor, an over-current detection signal is detected for 40 ms successively. When detected during warming up The message of «Shake the toner container (M)» is displayed. (exited by the opening and closing of the inner tray) Repeat the operation above, for three times. Four times or more, if an over-current detection signal is detected for 5 s successively, a service call error message appears.
  • Remedy: Toner container Magenta 1. Check that the spiral of the toner container can be rotated by hand 2. Replace the toner container.
    Drive transmission system for the toner motor 1. Check if the couplings and gears rotate smoothly, and if not, clean or grease the gears. 2. Check broken couplings and gears, and replace if any.
    Defective connector cable or poor contact in the connector 1. Reconnect the connector if its connection is loose. 2. If a wire is pinched by other component, or has defect conduction, replace it. Toner motor and Engine relay PWB (YC18) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Toner motor 1. Check how the toner motor is attached. 2. Replace the toner motor.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7004
  • Description: Toner motor Y error During driving the toner motor, an over-current detection signal is detected for 40 ms successively. When detected during warming up The message of «Shake the toner container (Y)» is displayed. (exited by the opening and closing of the inner tray) Repeat the operation above, for three times. Four times or more, if an over-current detection signal is detected for 5 s successively, a service call error message appears.
  • Remedy: Toner container Yellow 1. Check that the spiral of the toner container can be rotated by hand 2. Replace the toner container.
    Drive transmission system for the toner motor 1. Check if the gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Check broken couplings and gears, and replace if any.
    Defective connector cable or poor contact in the connector 1. Reconnect the connector if its connection is loose. 2. If a wire is pinched by other component, or has defect conduction, replace it. Toner motor and Engine relay PWB (YC18) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Toner motor 1. Check how the toner motor is attached. 2. Replace the toner motor.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7101
  • Description: Toner sensor K error For a certain period of time, the sensor output value is less than 0.1V, or more than 3.2V.
  • Remedy: Toner container Black 1. Check that the toner container has been properly installed, and if necessary, reinstall. 2. Check that the toner supply inlet of the toner container can be opened by the lever operation. 3. Replace the toner container.
    Primary transfer unit 1. Check whether the toner supply inlet at the upper side of the unit opens by attaching the toner container. 2. Check whether the toner supply inlet at the lower side of the unit is open by the lever operation. 3. Check if toner is clogged in the toner supplying pass in the cleaning section. 4. Replace the primary transfer unit.
    Developer unit (toner sensor) 1. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. Developer unit (toner sensor) and Drum relay PWB (YC6) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Check if the gears and spirals in the developer unit rotate smoothly. 4. Replace the developer unit.
    Toner motor 1. Check that the toner motor is properly attached. 2. Check the couplings and gears can rotate or they are not unusually loaded, and if necessary, replace. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Toner motor and Engine relay PWB (YC18) Engine relay PWB (YC1) and Main/Engine PWB (YC4) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the toner motor.
    Drum relay PWB Replace the drum relay PWB.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7102
  • Description: Toner sensor C error For a certain period of time, the sensor output value is less than 0.1V, or more than 3.2V.
  • Remedy: Toner container Cyan 1. Check that the toner container has been properly installed, and if necessary, reinstall. 2. Check that the toner supply inlet of the toner container can be opened by the lever operation. 3. Replace the toner container.
    Primary transfer unit 1. Check whether the toner supply inlet at the upper side of the unit opens by attaching the toner container. 2. Check whether the toner supply inlet at the lower side of the unit is open by the lever operation. 3. Check if toner is clogged in the toner supplying pass in the cleaning section. 4. Replace the primary transfer unit.
    Developer unit (toner sensor) 1. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. Developer unit (toner sensor) and Drum relay PWB (YC8) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Check if the gears and spirals in the developer unit rotate smoothly. 4. Replace the developer unit.
    Toner motor 1. Check that the toner motor is properly attached. 2. Check the couplings and gears can rotate or they are not unusually loaded, and if necessary, replace. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Toner motor and Engine relay PWB (YC18) Engine relay PWB (YC1) and Main/Engine PWB (YC4) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the toner motor.
    Drum relay PWB Replace the drum relay PWB.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7103
  • Description: Toner sensor M error For a certain period of time, the sensor output value is less than 0.1V, or more than 3.2V.
  • Remedy: Toner container Magenta 1. Check that the toner container has been properly installed, and if necessary, reinstall. 2. Check that the toner supply inlet of the toner container can be opened by the lever operation. 3. Replace the toner container.
    Primary transfer unit 1. Check whether the toner supply inlet at the upper side of the unit opens by attaching the toner container. 2. Check whether the toner supply inlet at the lower side of the unit is open by the lever operation. 3. Check if toner is clogged in the toner supplying pass in the cleaning section. 4. Replace the primary transfer unit.
    Developer unit (toner sensor) 1. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. Developer unit (toner sensor) and Drum relay PWB (YC7) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Check if the gears and spirals in the developer unit rotate smoothly. 4. Replace the developer unit.
    Toner motor 1. Check that the toner motor is properly attached. 2. Check the couplings and gears can rotate or they are not unusually loaded, and if necessary, replace. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Toner motor and Engine relay PWB (YC1) Engine relay PWB (YC1) and Main/Engine PWB (YC4) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the toner motor.
    Drum relay PWB Replace the drum relay PWB.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7104
  • Description: Toner sensor Y error For a certain period of time, the sensor output value is less than 0.1V, or more than 3.2V.
  • Remedy: Toner container Yellow 3. Check that the toner container has been properly installed, and if necessary, reinstall. 4. Check that the toner supply inlet of the toner container can be opened by the lever operation. 5. Replace the toner container.
    Primary transfer unit 1. Check whether the toner supply inlet at the upper side of the unit opens by attaching the toner container. 2. Check whether the toner supply inlet at the lower side of the unit is open by the lever operation. 3. Check if toner is clogged in the toner supplying pass in the cleaning section. 4. Replace the primary transfer unit.
    Developer unit (toner sensor) 1. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. Developer unit (toner sensor) and Drum relay PWB (YC9) Drum relay PWB (YC1) and Main/Engine PWB (YC4) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Check if the gears and spirals in the developer unit rotate smoothly. 4. Replace the developer unit.
    Toner motor 1. Check that the toner motor is properly attached. 2. Check the couplings and gears can rotate or they are not unusually loaded, and if necessary, replace. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Toner motor and Engine relay PWB (YC18) Engine relay PWB (YC1) and Main/Engine PWB (YC4) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the toner motor.
    Drum relay PWB Replace the drum relay PWB.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7200
  • Description: Broken inner thermistor wire (Developer) The sensor input sampling is greater than the reference value. (After detection, controlled at 25 °C/77.0 °F)
  • Remedy: Developer unit K 1. Confirm that the connector of developer unit K is firmly connected, and if necessary, push the unit all the way in. Developer unit K (toner sensor) and Drum relay PWB (YC6) Drum relay PWB (YC1) and Main/Engine PWB (YC4) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Replace the developer unit K.
    Drum relay PWB Replace the drum relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7201
  • Description: Short-circuited inner thermistor (Developer) The sensor input sampling is less than the reference value. (After detection, controlled at 25 °C/77.0 °F)
  • Remedy: Developer unit K 1. Confirm that the connector of developer unit K is firmly connected, and if necessary, push the unit all the way in. Developer unit K (toner sensor) and Drum relay PWB (YC6) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Replace the developer unit K.
    Drum relay PWB Replace the drum relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7221
  • Description: Broken inner thermistor wire (LSU Magenta & Black) The sensor input sampling is greater than the reference value. (After detection, controlled at 25 °C/77.0 °F)
  • Remedy: LSU (Magenta & Black) 1. Confirm that the wiring connector of LSU (Magenta & Black) is firmly connected, and if necessary, connect the connector all the way in. LSU (Magenta & Black) and Main/ Engine PWB (YC2016) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Replace the LSU (Magenta & Black).
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7222
  • Description: Broken inner thermistor wire (LSU Cyan & Yellow) The sensor input sampling is greater than the reference value. (After detection, controlled at 25 °C/77.0 °F)
  • Remedy: LSU (Cyan & Yellow) 1. Confirm that the wiring connector of LSU (Cyan & Yellow) is firmly connected, and if necessary, connect the connector all the way in. LSU (Cyan & Yellow) and Main/Engine PWB (YC2017) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Replace the LSU (Cyan & Yellow).
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7401
  • Description: Developer unit K type mismatch error (Black) Improper adaptation of the main unit and developer unit is detected.
  • Remedy: Developer unit K Check if the developer unit of different models is mounted, and replace it to the correct one.
  • Code: 7402
  • Description: Developer unit C type mismatch error (Cyan) Improper adaptation of the main unit and developer unit is detected.
  • Remedy: Developer unit C Check if the developer unit of different models is mounted, and replace it to the correct one.
  • Code: 7403
  • Description: Developer unit M type mismatch error (Magenta) Improper adaptation of the main unit and developer unit is detected.
  • Remedy: Developer unit M Check if the developer unit of different models is mounted, and replace it to the correct one.
  • Code: 7404
  • Description: Developer unit Y type mismatch error (Yellow) Improper adaptation of the main unit and developer unit is detected.
  • Remedy: Developer unit Y Check if the developer unit of different models is mounted, and replace it to the correct one.
  • Code: 7411
  • Description: Drum unit K type mismatch error (Black) Improper adaptation of the main unit and drum unit is detected.
  • Remedy: Drum unit K Check if the drum unit of different models is attached, and replace it to the correct one.
  • Code: 7412
  • Description: Drum unit C type mismatch error (Cyan) Improper adaptation of the main unit and drum unit is detected.
  • Remedy: Drum unit C Check if the drum unit of different models is attached, and replace it to the correct one.
  • Code: 7413
  • Description: Drum unit M type mismatch error (Magenta) Improper adaptation of the main unit and drum unit is detected.
  • Remedy: Drum unit M Check if the drum unit of different models is attached, and replace it to the correct one.
  • Code: 7414
  • Description: Drum unit Y type mismatch error (Yellow) Improper adaptation of the main unit and drum unit is detected.
  • Remedy: Drum unit Y Check if the drum unit of different models is attached, and replace it to the correct one.
  • Code: 7601
  • Description: ID sensor L error (Left side) When the measured value of the ID sensor matches any of the following. If the light potential P-wave is lower than the dark potential P-wave (+0.5V). If light potential S-wave is lower than the dark potential S-wave. The dark potential P/S-wave is greater than 0.8V, or less than 0.15V.
  • Remedy: ID sensor L (Left side) 1. Clean the ID sensor surface. 2. Check how the ID sensor is attached. 3. Check if the error is detected after performing the calibration. 4. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. ID sensor and Main/Engine PWB (YC13) 5. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 6. Replace the ID sensor.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. Replace the Main/Engine PWB.
  • Code: 7602
  • Description: ID sensor R error (Right side) When the measured value of the ID sensor matches any of the following. If the light potential P-wave is lower than the dark potential P-wave (+0.5V). If light potential S-wave is lower than the dark potential S-wave. The dark potential P/S-wave is greater than 0.8V, or less than 0.15V.
  • Remedy: ID sensor R (Right side) 1. Clean the ID sensor surface. 2. Check how the ID sensor is attached. 3. Check if the error is detected after performing the calibration. 4. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. ID sensor and Main/Engine PWB (YC14) 5. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 6. Replace the ID sensor.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7611
  • Description: ID sensor density error (K) During the calibration, ID sensor cannot read a patch density on the primary transfer belt normally. (Black)
  • Remedy: Primary transfer unit ID sensor Drum unit Developer unit LSU Main/Engine PWB 1. After turning OFF the power switch, disconnect the power plug and connect it again, then turning ON the power switch. 2. By adjustment / maintenance of the system menu, execute the color calibration. 3. Check the occurrence of this C call in the Event Log. 4. When the same C call is detected again, Clean if there are any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether the shutter of ID sensor is opened during closing the paper tray. 6. There is no improvement, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether any failure in the drum unit, developer unit, LSU. 8. There is no improvement, replace the main / engine PWB.
  • Code: 7612
  • Description: ID sensor density error (C) During the calibration, ID sensor cannot read a patch density on the primary transfer belt normally. (Cyan)
  • Remedy: Primary transfer unit ID sensor Drum unit Developer unit LSU Main/Engine PWB 1. After turning OFF the power switch, disconnect the power plug and connect it again, then turning ON the power switch. 2. By adjustment / maintenance of the system menu, execute the color calibration. 3. Check the occurrence of this C call in the Event Log. 4. When the same C call is detected again, Clean if there are any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether the shutter of ID sensor is opened during closing the paper tray. 6. There is no improvement, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether any failure in the drum unit, developer unit, LSU. 8. There is no improvement, replace the main / engine PWB.
  • Code: 7613
  • Description: ID sensor density error (M) During the calibration, ID sensor cannot read a patch density on the primary transfer belt normally. (Magenta)
  • Remedy: Primary transfer unit ID sensor Drum unit Developer unit LSU Main/Engine PWB 1. After turning OFF the power switch, disconnect the power plug and connect it again, then turning ON the power switch. 2. By adjustment / maintenance of the system menu, execute the color calibration. 3. Check the occurrence of this C call in the Event Log. 4. When the same C call is detected again, Clean if there are any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether the shutter of ID sensor is opened during closing the paper tray. 6. There is no improvement, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether any failure in the drum unit, developer unit, LSU. 8. There is no improvement, replace the main / engine PWB.
  • Code: 7614
  • Description: ID sensor density error (Y) During the calibration, ID sensor cannot read a patch density on the primary transfer belt normally. (Yellow)
  • Remedy: Primary transfer unit ID sensor Drum unit Developer unit LSU Main/Engine PWB 1. After turning OFF the power switch, disconnect the power plug and connect it again, then turning ON the power switch. 2. By adjustment / maintenance of the system menu, execute the color calibration. 3. Check the occurrence of this C call in the Event Log. 4. When the same C call is detected again, Clean if there are any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether the shutter of ID sensor is opened during closing the paper tray. 6. There is no improvement, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether any failure in the drum unit, developer unit, LSU. 8. There is no improvement, replace the main / engine PWB.
  • Code: 7620
  • Description: ID sensor timing error The ID sensor does not properly read the patch printing position on the primary transfer belt or there is poor density. *: Automatic color registration correction does not succeed
  • Remedy: Primary transfer unit ID sensor Drum unit Developer unit LSU Main/Engine PWB 1. After turning OFF the power switch, disconnect the power plug and connect it again, then turning ON the power switch. 2. By adjustment / maintenance of the system menu, execute the color calibration. 3. Check the occurrence of this C call in the Event Log. 4. When the same C call is detected again, Clean if there are any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether the shutter of ID sensor is opened during closing the paper tray. 6. There is no improvement, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether any failure in the drum unit, developer unit, LSU. 8. When checking the printing position of the color, if there is any color shift occurs, re-install the LSU and the drum unit. 9. There is no improvement, replace the main / engine PWB.
  • Code: 7800
  • Description: Broken outer thermistor wire The sensor input sampling is greater than the reference value. (After detection, controlled at 25 °C/77.0 °F)
  • Remedy: Temperature sensor 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Outer temperature sensor and Main/Engine PWB (YC24) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the temperature sensor PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7901
  • Description: Drum unit K EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Drum unit K 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the drum unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit and Drum relay PWB (YC2) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the drum unit.
    Drum relay PWB Replace the drum relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7902
  • Description: Drum unit C EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Drum unit C 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the drum unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit and Drum relay PWB (YC4) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the drum unit.
    Drum relay PWB Replace the drum relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7903
  • Description: Drum unit M EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Drum unit M 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the drum unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit and Drum relay PWB (YC3) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the drum unit.
    Drum relay PWB Replace the drum relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7904
  • Description: Drum unit Y EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Drum unit Y 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the drum unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit and Drum relay PWB (YC5) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the drum unit.
    Drum relay PWB Replace the drum relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7911
  • Description: Developer unit K EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Developer unit K 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit and Drum relay PWB (YC6) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the developer unit.
    Drum relay PWB Replace the drum relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7912
  • Description: Developer unit C EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Developer unit C 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit and Drum relay PWB (YC8) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the developer unit.
    Drum relay PWB Replace the drum relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7913
  • Description: Developer unit M EEPROM error (1)No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. (2)Mismatch of reading data from two locations occurs 8 times successively. (3)Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Developer unit M 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit and Drum relay PWB (YC3) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the developer unit.
    Drum relay PWB Replace the drum relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7914
  • Description: Developer unit Y EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Developer unit Y 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit and Drum relay PWB (YC9) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the developer unit.
    Drum relay PWB Replace the drum relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 9180
  • Description: DP switchback motor error When the home position was not detected even if the processing was retried 3 consecutive times. Home position detection: When the home position is not detected by driving one rotation of the DP switchback motor.
  • Remedy: DP switchback motor 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the switchback motor is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. DP switchback motor and DP main PWB (YC2) DP main PWB (YC1) and Main/Engine PWB (YC2) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the DP switchback motor.
    DP switchback sensor 1. Rotate the switchback motor by hand to check that it is not unusually difficult to rotate. 2. Check that the DP switchback sensor is not disengaged and is correctly positioned. And check that the actuator correctly blocks the light. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. DP switchback sensor and Main/Engine PWB (YC18) 4. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 5. DP switchback sensor (DPSBS)
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 9540
  • Description: Backup data error The machine may not be recovered or may have trouble in its function with changes of the internal data when replacing some the parts at the same time.
  • Remedy: PWBs Reattach the parts below in case of replacing 2 or more of them at the same time. Affected parts : Memory, PWBs * Do not replace two or more of the parts at the same time. * And, do not either execute the following works when replacing the above parts. Replace the drum unit or the developing unit. Replace the drum unit for the one color with another in the same machine.
  • Code: F000
  • Description: Communication error between Main/Engine PWB and Operation panel PWB
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check the wirings and connectors between the Main/Engine PWB and the operation panel PWB. Operation panel PWB and Main/Engine PWB (YC2002). 3. Replace the Main/Engine PWB.
    Operation panel PWB Replace the operation panel PWB.
  • Code: F010
  • Description: Program read error
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. If not corrected, replace the Main/Engine PWB and check operation.
  • Code: F020
  • Description: Main/Engine PWB RAM checksum error
  • Remedy: Main memory of the Main/Engine PWB (RAM) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. If not corrected, replace the Main/Engine PWB and check operation.
  • Code: F040
  • Description: Communication error between Main/Engine PWB and Print engine
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Repair or replace the wire from the Main/ Engine PWB that may be grounded. (Check short-circuit between 5V and 3.3V.) 3. Check both main and engine firmware, and upgrade to the latest version, if necessary. 4. If not corrected, replace the Main/Engine PWB.
  • Code: F050
  • Description: Print engine main program error
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the EEPROM has been properly installed. 3. Check both main and engine firmware, and upgrade to the latest version, if necessary. 4. If not corrected, replace the Main/Engine PWB.

Code

4204

Laser output error (Yellow)

The pin photo signal (PDN) is not output

from PD PWB Y for one second while

laser is emitted.

4600

LSU cleaning motor error

When the LSU cleaning motor is driven,

the LSU cleaning motor over-current

detection signal is detected continu-

ously for 50 times (5 s) at 100 ms inter-

vals.

4700

VIDEO ASIC device error

Contents

Causes

Check procedures/corrective measures

Defective harness

Reinsert the connector. Also check for conti-

between APC

nuity within the connector harness. If none,

PWB Y and engine

remedy or replace the harness.

PWB (YC29), or

improper connec-

tor insertion.

Defective APC

Replace the laser scanner unit YK (See

PWB Y.

page 1-5-37).

Defective PD PWB

Replace the laser scanner unit YK (See

Y.

page 1-5-37).

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Defective harness

Reinsert the connector. Also check for conti-

between LSU

nuity within the connector harness. If none,

cleaning motor and

remedy or replace the harness.

engine PWB

(YC37), or

improper connec-

tor insertion.

Defective drive

Check if the rollers and gears rotate

transmission sys-

smoothly. If not, grease the bushings and

tem of the LSU

gears. Check for broken gears and replace if

cleaning motor.

any.

Defective LSU

Replace the LSU cleaning motor.

cleaning motor.

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Faulty connection

Check the installation of the main PWB and

of the connector

engine PWB and reinstall them if necessary

between the main

(See page 1-5-28 and 1-5-29).

PWB and engine

PWB.

Defective main

Replace the main PWB (See page 1-5-28).

PWB.

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Remarks

2K8

1-4-11

  • Catalog

  • Sign In

  • Contacts

  • Forum

  • Eng

  • Error Codes
  • Kyocera
  • FSC8520MFP
  • Code 4600
  • Code: 4600
  • Description: LSU cleaning motor error
    When the LSU cleaning motor is driven, an error signal is detected continuously for 1 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system. Defective motor. Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity of the connector cable. If none, replace the cable. LSU cleaning motor and LSU connect PWB(YC11) LSU connect PWB and engine PWB(YC12)
    Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
    Defective motor. Replace the LSU cleaning motor.
    Defective PWB. Replace the engine PWB or LSU connect PWB check for correct operation.

12-20-2018

#1

StratManDan is offline


Trusted Tech

50+ Posts

Rep Power
11

Ecosys M6535cidn C4600 code

Hi Guys,

Once again, I’m reaching out for answers, hints, and/or tips for an issue with a Kyocera M6535cidn, and a 4600 code, i.e., Scanner Cleaning Motor Error. I’ve done the small mylar strips modification on each side of the scanner glasses, so the brushes have a slightly easier ride over the top of the scanner glasses. I’ve replaced the Scanner Cleaning Motor. I have good continuity on the motor harness. I checked and double checked connectors an even replaced the Left Inner Duct, which houses the Scanner Cleaning Motor, and all it’s little gears that mesh with the LSU units gears, that turn the spirals, that move the cleaning brushes. I’ve given each gear a very small dollop of lube, and verified the worm gear on the motor is not bound, and can move freely, and can turn each worm gear on the Inner Duct. The only thing I haven’t replaced, is the Engine Relay PWB, so says the manual, is my next step in correcting the issue. However, in my experience, a board usually isn’t the cause of a lot of error codes. However, I have been wrong before, and more than likely, will be again, at some point in time.

Still, the C4600 code comes back when powering up the printer.

Any ideas?

Thanks!

12-20-2018

#2

Re: Ecosys M6535cidn C4600 code

I would say that since you have done everything else, either contact your local rep, or replace the board. It’s really the only options left.

12-21-2018

#3

Re: Ecosys M6535cidn C4600 code

Ok. Here’s my theory … and I’m sticking with it, regardless of how unlikely it is.

Laser slit glass cleaners.JPG

Other than being really dirty, this is how you want your laser slit glass cleaner to look. Notice how the spring is compressed a bit, and the cleaner is subsequently slightly askew? That’s perfect!

I think what happens is sometimes there is not enough length to that spring, so when the cleaner reaches the blank area on the screw shaft, it either cannot get started again, or it crossthreads and stalls the motor. If there is just a little spring pressure, the cleaner can get properly restarted onto the threads.

It reminds me of corona wire cleaners of the past, except the manufacturer went cheap and wouldn’t buy two limit switches. So the motor just runs for a certain number of microseconds, overdrives just a bit, and skips a couple times at the blank end, then reverses in the same way.

I entirely agree with the previous measures that you have taken: Cleaning, greasing the worm gear, and add to that: if the springs aren’t under pressure at both ends, give them a little stretch.

An alternate choice is just to remove one of the drive gears for the laser cleaners. Since it has no way of determining if it actually travelled, only turned for so many microseconds, you could theoretically just disconnect the drive. The drawback is that it does not clean the slit glasses, so you’ll have to manually remove the drums and developing units more frequently, and manually clean the laser slit glasses. I personally have not yet resorted to this last choice. =^..^=

If you’d like a serious answer to your request:
1) demonstrate that you’ve read the manual
2) demonstrate that you made some attempt to fix it.
3) if you’re going to ask about jams include the jam code.
4) if you’re going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.

blackcat: Master Of The Obvious =^..^=

12-21-2018

#4

scottybbb is offline


Senior Tech

100+ Posts

Rep Power
0

Re: Ecosys M6535cidn C4600 code

We have just taken off the gears as Blackcat mentioned. After trying numerous things on more than one machine including replacing the laser scanner unit more than once on one problem machine. Yes you will get calls for light copies and light streaks but going and cleaning the glass was better than continual error codes.

12-21-2018

#5

Re: Ecosys M6535cidn C4600 code

Just pull the left cover off and unplug the motor.

12-21-2018

#6

lees is offline


Trusted Tech

50+ Posts

Rep Power
27

Re: Ecosys M6535cidn C4600 code

We have faced this issue countless times. The problem we found with this is that when the cleaners try to move up onto the glass on the laser unit, they are all four trying to do this at the same time. The motor is not strong enough to make this happen, especially if there is some additional load on it (dirty gears in the drive or normal wear and tear on the system). What we have done is add some mylar pieces to the ends of the laser glass to help with this situation (see link to video below). This along with cleaning the glass and mylars with Brillianize or RainX to help lubricate them has fixed the problem in many machines. If the machine has already coded out a few times, the cleaning motor will have to be replaced and occasionally we have had to replace the engine relay board also. We have had a lot of success with this so far. Hope this helps some of you out there.

https://drive.google.com/open?id=1Bn…ZO9ccRJiJP0WL5

12-21-2018

#7

Paper_Jam is offline


Expecting a call.

100+ Posts

Paper_Jam's Avatar

Rep Power
34

Re: Ecosys M6535cidn C4600 code

As a previous post said just pull the left cover off and unplug the motor.

Ошибка блока лазера. Не работаетзаедает двигатель очистки лазера. Как правило из за пыли. Необходимо прочистить направляющие блока лазеров.

Разборка МФУ

  1. Отключаем МФУ от электросети
  2. Вынимаем лотки с бумагой
  3. Открываем крышку блока картриджей
  4. Выкручиваем винты из крышки слева
  5. Снимаем крышку

Блок лазеров

  1. Отсоединяем кабели
  2. Выкручиваем 4 винта крепления
  3. Вытаскиваем блок лазеров

Чистка блока лазеров

  1. Очищаем направляющие от пыли (продуть воздухом)
  2. Вставляем блок обратно
  3. Подключаем кабель, проверяем что бы все было плотно
  4. Подключаем электропитание, включаем МФУ и проверяем что все работает
  5. Собираем в обратном порядке

Ошибка (сервисный код) C4600 в аппарате Kyocera ECOSYS M6035cidn связана с проблемами в работе мотора очистки стекла блоков лазера, заклинен привод чистящих ползунков которые очищают стекла блока лазеров, плохой контакт в разъемах.
Наш сервисный центр производит ремонт Kyocera ECOSYS M6035 для устранения ошибки 4600.

Стоимость

Ремонт принтеров

Вид устройства и формат печати Монохромные формата А4 Монохромные формата А3 Цветной формата А4 Цветной формата А3
Диагностика бесплатно бесплатно 300 300
Мелкий ремонт 500 500 500 800
Средний ремонт 1000 1000 1500 1500
Сложный
Ремонт 		1500 1500 2000 2500
Профилактика принтера 1000 1200 1500 2000

Ремонт МФУ

Вид устройства и формат печати Монохромные МФУ
формата A4		 Монохромные МФУ
формата A3		 Цветной МФУ
формата A4		 Цветной МФУ формата A3
Диагностика
МФУ		 Бесплатно Бесплатно 400 руб. 600 руб.
Мелкий ремонт МФУ 600 руб. 800 руб. 500 руб. 800 руб.
Средний ремонт МФУ 1000 руб. 1500 руб. 1500 руб. 1500 руб.
Сложный
ремонт МФУ		 1500 руб. 2000 руб. 2000 руб. 2500 руб.
Профилактика МФУ 1200 руб. 1500 руб. 1500 руб. 2000 руб.

Ремонт копировальных аппаратов

Тип копировального аппарата Диагностика копировального аппарата в нашем
сервисном центре		 Диагностика копировального аппарата на выезде у заказчика Ремонт
копировального аппарата в нашем сервисном центре		 Ремонт
копировального аппарата на выезде у заказчика
Копировальные аппараты формата А4 до 20 коп./мин. 400 1000 1000 2500
Копировальные аппараты формата А4 свыше 20 коп./мин. 400 1000 1000 2500
Копировальные аппараты формата А3 до 20 коп./мин. 400 1000 1500 2500
Копировальные аппараты формата А3 свыше 20 коп./мин. 400 1000 1500 2500
Копировальные аппараты формата А3 свыше 40
коп./мин.		 400 1000 2000 3500
Цветные копировальные аппараты 600 1500 2000 3500
Инженерные машины А0 800 2000 4000 6000

Заправка картриджей HP

№ картриджа модель аппарата цена заправки цена
восстановлени
Q2612A 1010/1015/1018/
1020/1022/3015/3030/
3050/3055/M1005		 500 1000
C4092A 1100 / 3200/3220 500 1100
C7115A 1000 / 1005/1200/3380 500 1000
C7115X 1000 / 1005/1200/3380 700 1200
Q2613A 1300 500 1000
Q2613X 1300 700 1200
Q2624A 1150 500 1000
Q5949A 1160 / 1320 500 1000
Q5949X 1320 700 1200
Q7553A P2015/M2727 500 1000
Q7553X P2015/M2727 700 1200
C4096A 2100 / 2200 600 1200
Q2610A 2300 800 1300
Q6511A 2410 /2420/2430 800 1400
Q6511X 2410/2420/2430 1100 1700
Q7551A+ЧИП P3005 800 1400
Q7551X+ЧИП P3005 1200 1800
C4127X 4000 /4050 1000 1600
C8061A 4100 800 1400
Q1338A 4200 1500 2100
Q1339A 4300 1500 2100
Q5942A 4250 /4350 1000 1600
C4129X 5000 /5100 1300 2000
Q7516A+ЧИП 5200 1100 1800
Q7570A+ЧИП M5025/M5035 1100 1800
CF214A LaserJet Enterprise 700 Printer M712dn, M712xh 1100 1800
CF214X LaserJet Enterprise 700 Printer M712dn, M712xh 1500 2200
C3909A 5Si/8000 1100 1800
C4182X 8100 1300 2000
C8543X 9000/9040/9050 1900 2600
CE 278A P1566/1606 500 1000
CE285A P1102 500 1000
CB435A P1005/P1006 500 1000
CB436A P1505/M1120/M1522 500 1000
CE 505A P2035/P2055 500 1000
CE 505X P2055 700 1200
CE255A P3015 600 1200
CE255X P3015 900 1500
CC364A P4014/P4015/P4515 1000 1700
CC364X P4015/P4515 1400 2100
CE390A Enterprise M4555/M601/M602/
M603		 1000 1700
CE390X Enterprise M4555/M602/
M603		 1400 2100
CZ192A Pro M435 1100 1800

Заправка картриджей Brother

Модель принтера Brother Картридж ресурс Цена, руб.
DCP 7010, 7010R, 7020, 7025, 7025R, FAX 2820, 2825, 2825R, 2920, 2920R, HL 2030, 2030R, 2040, 2040R, 2070, 2070N, 2070NR, MFC 7225, 7225N, 7420, 7420R, 7820, 7820N, 7820NR, 7820R TN 2075 2000 600
DCP 8040, 8040LT, 8045, 8045D, 8045DN, HL 5130, 5140, 5140LT, 5150, 5150D, 5150DLT, 5170, 5170DN, MFC 8040, 8045, 8045D, 8045DN, 8220, 8440, 8840, 8840D, 8840DN, 8840LT TN 3030
TN 3060 		3500
6500 		900
1200
HL 2035, 2035R TN 2085 1500 600
DCP 7030, 7030R, 7032, 7032R, 7040, 7045, 7045NR, HL 2140, 2140R, 2142, 2142R, 2150, 2150N, 2150NR, 2170, 2170W, 2170WR, MFC 7320, 7320R, 7440, 7440N, 7440NR, 7840, 7840W, 7840WR TN 2135
TN 2175 		1500
2000 		600
DCP 8060, 8065, 8065DN, HL 5200, 5240, 5250, 5250DN, 5270, 5270DN, 5280, 5280DW, MFC 8460, 8460N, 8860, 8860DN, 8860N, 8870, 8870DW TN 3130
TN 3170 		3500
5000 		900
1200
HL2130R/DCP7055R TN-2080 700 600
Brother HL-1112R/DCP-1512R/HL-1110R/DCP-1510R/MFC-1810R/MFC-1815R (новинка) TN-1075 1000 600
HL-2240R/ 2240DR/ 2250DNR/ DCP-7060DR/ 7065DNR/ MFC-7360NR/ 7860DWR TN-2235
TN-2275 		1200
2600 		600
600
HL-5340D/5350DN/5350DNLT/ 5370DW/5380DN для DCP-8070D/8085DN для MFC-8370DN/8380DN/8880DN/8890DW TN-3230
TN-3280 		3000
8000 		900
1200

Заправка картриджей Samsung

Номер картриджа Модель аппарата Стоимость заправки Стоимость восстановления
MLTD101S ML-2160/2165/2168/ SCX-3400F/3405F/3407 1.5К (ЧИП) 900 1400
MLTD103S/L ML-2950/2955/SCX-4728/4729 1,5/ 2,5 К (ЧИП) 800 1200
MLTD104S ML1660/ 1665/SCX3200/ 3205 1,5 К (ЧИП) 800 1200
MLTD105L ML1910/ 1915/ML2525/2580N/ SCX4600/4623F/SF-650 2,5 К (ЧИП) 800 1200
MLTD105S ML1910/ ML2525/SCX4600 1,5 К (ЧИП) 800 1200
MLTD106S ML2245 2K. (ЧИП) 800 1200
MLTD108S ML1640/1645/2240/2241Black 1,5K (ЧИП) 800 1200
MLTD109S SCX4300 2 К (ЧИП) 900 1300
MLTD111S Xpress SL-M2020/SL-M2022/SL-M2022W/SL-M2070 1K (ЧИП) 900 1500
MLT-D115L Xpress SL-M2620/SL-M2620D/SL-M2820/SL-M2820ND/SL-M2820DW 3K 1200 1600
MLTD117S SCX-4650M/4655FN 2,5K (ЧИП) 900 1400
MLTD203E M3820/3870/4020/4070 1500 1800
MLTD205L SCX4833/ML3310 5К (ЧИП) 900 1300
MLTD205S SCX4833/ML3310 2К (ЧИП) 800 1100
MLTD209L ML2855ND/ SCX4824FN/4828 5К (ЧИП) 900 1300
MLTD209S ML2855ND/ SCX4824FN/4828 2К (ЧИП) 800 1100
ML1210D3 ML1210/ ML1250/ML1430 2,5К 500 800
ML1520D3 ML1520P/ ML1720 3K 500 800
ML1610D2 ML1615 2K 500 800
MLD1630A ML1630/ SCX4500 2K (ЧИП) 700 1100
ML1710D3 ML1510/ ML1710/ML1750 3К 500 1100
ML2010D3 ML2015/ ML2510/ML2570 3К (предохр.) 600 1000
ML2150D8 ML2150/ ML2151N/ML2152W 8К (ЧИП) 900 1300
ML2250D5 ML2250/ ML2251N/ML2252W 5К (ЧИП) 800 1200
ML2550DA ML2550/ ML2551N/ML2552W 10К (ЧИП) 1000 1300
MLD2850A ML2850D/ ML2851ND 2К (ЧИП) 700 1100
MLD3050A ML3050/ ML3051N 4К (ЧИП) 800 1200
MLD3050B ML3050/ ML3051N 8К (ЧИП) 900 1300
MLD3470A ML3470D/ ML3471ND 4К (ЧИП) 900 1300
MLD3470B ML3470/ 3471ND 10К (ЧИП) 1000 1400
ML3560D6 ML3560/ ML3561N 6К (ЧИП) 800 1200
SCX4100D3 SCX4100 3К 500 800
SCXD4200A SCX4200 3K (ЧИП) 600 1000
ML4500D3 ML4500 2,5К 600 1000
SCX4521D3 SCX4321/ SCX4521F 3К (предохранитель) 600 1000
MLD4550A ML4550/ ML4551N 10К (ЧИП) 1000 1400
MLD4550B ML4550/ ML4551N 20К (ЧИП) 1500 1900
SCX4720D3 SCX4720 3К (ЧИП) 800 1200
SCX4720D5 SCX4720 5К (ЧИП) 900 1300
SCXD4725A SCX4725F/SCX4725FN 3К (ЧИП) 700 1100
SF5100D3 SF5100/ SF5100P 2,5К 500 800
SCX5312D6 SCX5112/SCX5312F 6K (ЧИП) 1200 1600
SCXD5530A SCX5330N/ SCX5530FN 4К (ЧИП) 900 1300
SCXD5530B SCX5330N/ SCX5530FN 8К (ЧИП) 1000 1400
SCX6320D8 SCX6122FN 8K (ЧИП) 1200 1800
ML6060D6 ML1440/ ML6040/ML6060 6К (ЧИП) 900 1300
ML7300DA ML7300N 10К (ЧИП) 1500 1900

Заправка картриджей Xerox

Модель принтера, ресурс Номер картриджа Цена заправки
Phaser 3010/3040/WC3045 (3К) 106R02183 (ЧИП) 600
Phaser 3100 + смарт карта (3К) 106R01378/106R011379(смарт-карта) 900
Phaser 3110/3210 (3К) 109R00639 500
Phaser 3116 (3К) 109R00748 (предохр.) 600
Phaser 3117/3122/3124/3125 (3К) 106R01159 (предохр.) 600
Phaser 3120/3121/3130 (3К) 109R00725 500
Phaser 3140/3155/3160 (2.5К) 108R00908/108R00909(ЧИП) 600
Phaser 3150 (3.5/5К) 109R00746/109R00747(ЧИП) 700
Phaser 3200 (2/3К) 113R00735/113R00730 (ЧИП) 600
Phaser 3250 (3.5/5К) 106R01373/106R01374 (ЧИП) 700
Phaser 3300 (8К) 106К01411/106К01412(ЧИП) 800
Phaser 3310 (6К) 106R00646 700
Phaser 3400 (6/8К) 106R00461/106R00462 700
Phaser 3420/3425 (5/10К) 106R01033/106R01034(ЧИП) 900
Phaser 3428 (4/8К) 106R01245/106R01246 (ЧИП) 800
Phaser 3435 (5/10К) 106R01414/106R01415 (ЧИП) 900
Phaser 3500 (6/12К) 106R01148/106R01149 (ЧИП) 1000
Phaser 3550 (5К) 106R01529 (ЧИП) 800
Phaser 3600 (7/14/20К) 106R01370/106R01371/106R01372 1100
Phaser3635 (10К) 108R00794/108R00796(ЧИП) 1000
Phaser 4400 (10/15К) 113R00627/113К00628 1000
Phaser 4510 (10/19К) 113R00711/113R00712 1000
Phaser 5335 (10К) 113R00737 1000
Phaser 5400 (20К) 113R00495 1300
WC-312/M15 (6К) 106R00586 800
WC-3119 (3К) 013R00625 (ЧИП) 600
WC3210/3220 (4.1К) 106R01485/106R01487(ЧИП) 700
WC-4118 (8К) 006R01278(ЧИП) 800
WC-M20 (8К) 106R01048 (ЧИП) 800
WC-PE16 (3.5К) 113R00667 (предохр.) 600
WC-PE114 (3К) 013R00607 500
WC-PE120 (3.5/5К) 013R00601/013К00606 (ЧИП) 700
WC-PE220 (3К) 013R00621 (ЧИП) 700
P8EX (5К) 603P06174 (113R00296) 700

Заправка картриджей Kyocera

Тонер-картридж МОДЕЛЬ АППАРАТА РЕСУРС ЦЕНА Заправки в сервисном центре руб.
TK-100 KM-1500 6000 1 000
TK-110 FS-720 / 820 / 920 / 1016 6000 1 000
TK-1100 FS -1110 / 1024MFP / 1124MFP 2100 700
TK-110E FS-720 / 820 / 920 / 1016 2000 700
TK-1110 FS -1040, FS-1020MFP / FS-1040MFP / FS-1120MFP 2500 700
TK-1120 FS-1060 / FS-1025MFP / FS-1125MFP 3000 750
TK-1130 FS -1030MFP / 1130MFP 3000 750
TK-1140 FS -1035MFP / 1135MFP 7200 1 100
TK-120 FS-1030D 7200 1 100
TK-130 FS-1028 / 1128 / 1300 / 1350 7200 1 100
TK-140 FS-1100 4000 850
TK-160 FS-1120 2500 700
TK-17 FS-1000 / 1010 / 1050 6000 1 000
TK-170 FS-1320 / FS-1370 7200 1 100
TK-18 FS-1018 / 1020D 7200 1 100
TK-310 FS-2000 / FS-3900 / FS-4000 12000 1 500
TK-3100 FS-2100 12500 1 550
TK-3110 FS-4100 15500 1 800
TK-3130 FS-4200 / FS-4300 25000 2 550
TK-320 FS-3900 / 4000 15000 1 750
TK-330 FS-4000 20000 2 200
TK 340 FS 2020 12000 1 500
TK-350 FS-3040 / FS-3920 / FS-3140 / FS-3540 / FS3640 15000 1 750
TK-360 FS-4020 20000 2 200
TK-410 KM-1620 / 1635 / 1650 / 2020 / 2035 / 2050 15000 1 750
TK-435 TASKalfa 180 / 181 / 220 / 221 15000 1 750
TK-440 FS-6950 12000 1 500
TK-450 FS-6970 15000 1 750
TK-475 FS-6025MFP / 6030MFP 15000 1 750
TK-55 FS-1920 15000 1 750
TK-6305 TASKalfa 3500i / 4500i / 5500i 35000 3 450
TK-65 FS-3820 / 3830 20000 2 200
TK-675 KM-2540 / 3040 / 2560 / 3060 20000 2 200
TK-685 TASKalfa 300i 20000 2 200
TK-70 FS-9100 / 9120 / 9500 / 9520 40000 3 850
TK-710 FS-9130 / 9530 40000 3 850
TK-715 KM-3050 / 4050 / 5050 34000 3 450
TK-725 TASKalfa 420i / 520i 34000 3 450
TK-4105 TASKalfa 1800 / 1801 / 2200 / 2201 15000 2 300

Оплата и доставка

Важную роль для нас играют интересы каждого клиента. Именно поэтому мы предлагаем удобные способы оплаты услуг и товаров: наличными или посредством перечисления денежных средств на наш расчетный счет (реквизиты мы предоставим по индивидуальному запросу после получения заявки). Обратите внимание, что мы осуществляем оперативную доставку курьером по Москве, при этом ее стоимость умеренная. Кроме того, у нас налажено сотрудничество с проверенной транспортной компанией, которая выполняет перевозку в любые населенные пункты России. Можете полностью на нас положиться!

Схема работы

Обязательно позвоните нам, или оставьте заявку на сайте или по e-mail.

Нередко устранить мелкий дефект в работе оборудования возможно по телефону.

В сложных случаях инженер выезжает на диагностику к заказчику с целью определения окончательной стоимости ремонта.

Только при Вашем согласии выполняется ремонт. Оплатить ремонт Вы сможете как за наличные, так и по безналичному расчету.

Мы предоставляем гарантию на выполненные работы.

Наши инженеры имеют стаж работы более 20 лет, они смогут диагностировать неисправность по телефону с определением стоимости ремонта и, при необходимости, запасных частей. В результате Вам будет понятна целесообразность ремонта.

Code

4204

Laser output error (Yellow)

The pin photo signal (PDN) is not output

from PD PWB Y for one second while

laser is emitted.

4600

LSU cleaning motor error

When the LSU cleaning motor is driven,

the LSU cleaning motor over-current

detection signal is detected continu-

ously for 50 times (5 s) at 100 ms inter-

vals.

4700

VIDEO ASIC device error

Contents

Causes

Check procedures/corrective measures

Defective harness

Reinsert the connector. Also check for conti-

between APC

nuity within the connector harness. If none,

PWB Y and engine

remedy or replace the harness.

PWB (YC29), or

improper connec-

tor insertion.

Defective APC

Replace the laser scanner unit YK (See

PWB Y.

page 1-5-37).

Defective PD PWB

Replace the laser scanner unit YK (See

Y.

page 1-5-37).

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Defective harness

Reinsert the connector. Also check for conti-

between LSU

nuity within the connector harness. If none,

cleaning motor and

remedy or replace the harness.

engine PWB

(YC37), or

improper connec-

tor insertion.

Defective drive

Check if the rollers and gears rotate

transmission sys-

smoothly. If not, grease the bushings and

tem of the LSU

gears. Check for broken gears and replace if

cleaning motor.

any.

Defective LSU

Replace the LSU cleaning motor.

cleaning motor.

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Faulty connection

Check the installation of the main PWB and

of the connector

engine PWB and reinstall them if necessary

between the main

(See page 1-5-28 and 1-5-29).

PWB and engine

PWB.

Defective main

Replace the main PWB (See page 1-5-28).

PWB.

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Remarks

2K8

1-4-11

Источник

Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.

В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов.
Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.

Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону
8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.

Код ошибки Описание ошибки Причина ошибки
0030 FAX control PWB system error
Processing with the fax software was disabled due to a hardware problem. 		Defective FAX control PWB.
0060 Engine PWB type error Defective engine sub PCB.
0070 FAX control PWB incompatible detection error
Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted. 		Defective FAX software
Defective FAX control PWB.
0100 Backup memory device error Defective flash memory.
0120 MAC address data error
For data in which the MAC address is invalid. 		Defective main PWB.
Defective flash memory.
Defective engine PWB.
0130 Backup memory read/write error (main PWB) Defective flash memory.
Defective main PWB.
0140 Backup memory data error (main PWB) Defective flash memory.
Defective main PWB.
0150 Backup memory read/write error (engine PWB)
Detecting engine PWB EEPROM communication error. 		Improper installation engine PWB EEPROM.
Defective engine PWB.
Device damage of EEPROM.
0160 Backup memory data error (engine PWB) Defective flash memory.
Defective engine PWB.
0170 Billing counting error
A checksum error is detected in the main and engine backup memories for the billing counters. 		Data damage of EEPROM.
Defective PWB.
0180 Machine number mismatch
Machine number of main and engine does not match. 		Data damage of EEPROM.
0320 I/O CPU communication error
A communication error is detected 10 times in succession. 		Defective PWB.
0630 DMA error DMA transmission of image data does not complete within the specified period of time. Poor contact in the connector terminals. Defective main PWB.
0800 Image processing error
JAM05 is detected twice. 		Defective main PWB.
0830 FAX control PWB flash program area checksum error
A checksum error occurred with the program of the FAX control PWB. 		Defective FAX software.
Defective FAX control PWB.
0840 Faults of RTC
The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. 		The battery is disconnected from the main PWB.
Defective main PWB.
0870 FAX control PWB to main PWB high capacity data transfer error
High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times. 		Improper installation FAX control PWB.
Defective FAX control PWB or main PWB.
0920 Fax file system error
The backup data is not retained for file system abnormality of flash memory of the FAX control PWB. 		Defective FAX control PWB.
1010 Lift motor error
After cassette 1 is inserted, lift sensor does not turn on within 12 s. This error is detected four times successively. 		Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the lift motor.
Defective lift motor.
Defective engine PWB.
1020 PF lift motor error (paper feeder)
After cassette 2 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected four times successively. 		Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF lift motor 1.
Defective PF lift motor 1.
Defective PF main PWB.
1030 PF lift motor error (paper feeder)
After cassette 3 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected four times successively. 		Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF lift motor 2.
Defective PF lift motor 2.
Defective PF main PWB.
1800 Paper feeder communication error
A communication error is detected 10 times in succession. 		Improper installation paper feeder.
Defective connector cable or poor contact in the connector.
Defective engine PWB.
Defective PF main PWB.
1900 Paper feeder EEPROM error
When writing the data, the write data and the read data is not continuously in agreement 5 times. 		Defective PF main PWB.
Device damage of EEPROM.
2000 Main motor steady-state error
Stable OFF is detected for 1 s continuously after main motor stabilized. 		Defective connector cable or poor contact in the connector.
Defective drive transmission system of the main motor.
Defective main motor.
Defective engine PWB.
2010 Main motor drive error
The main motor is not stabilized within 2 s after driving starts. 		Defective connector cable or poor contact in the connector.
Defective drive transmission system of the main motor.
Defective main motor.
Defective engine PWB.
2600 PF drive motor error (paper feeder)
When the PF drive motor is driven, error signal is detected continuously for 1 s. 		Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF drive motor.
Defective PF drive motor.
Defective PF main PWB.
3100 ISU home position error
The home position is not correct when the power is turned on or at the start of copying using the table. 		Defective connector cable or poor contact in the connector.
Defective home position sensor.
Defective ISU motor.
Defective CCD PWB.
Defective engine PWB.
3200 Exposure lamp error
When input value at the time of exposure lamp illumination does not exceed the threshold value between 5 s. 		Defective connector cable or poor contact in the connector.
Defective exposure lamp.
Defective CCD PWB.
Defective main PWB.
3500 Communication error between scanner and ASIC
An error code is detected 3 times in succession. 		Defective connector cable or poor contact in the connector.
Defective CCD PWB.
Defective main PWB.
3600 Scanner sequence error Defective main PWB or engine PWB.
4000 Polygon motor synchronization error
The polygon motor is not stabilized within 10 s after driving starts. 		Defective connector cable or poor contact in the connector.
Defective polygon motor.
Defective engine PWB.
4010 Polygon motor steady-state error
Stable OFF is detected for 1 s continuously after polygon motor stabilized. 		Defective connector cable or poor contact in the connector.
Defective polygon motor.
Defective engine PWB.
4100 BD initialization error
BD is not detected within 1 s after polygon motor stabilized. 		Defective connector cable or poor contact in the connector.
Defective APC PWB.
Defective BD PWB.
Defective main PWB.
4700 VIDEO ASIC device error Defective connector cable or poor contact in the connector.
Defective main PWB or engine PWB.
6000 Broken fuser heater wire
The detected temperature of fuser thermistor does not reach the specified temperature (ready indication temperature) after the fuser heater has been turned on continuously for 60 s in warming up. The fusing temperature at 7 seconds and 20 seconds since fuser temperature control has occurred differs by 43°C/109.4°F or less. 		Defective connector cable or poor contact in the connector.
Deformed connector pin.
Defective triac.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB.
6000
6020
6030
6050 		Broken fuser heater wire
Abnormally high fuser thermistor temperature Broken fuser thermistor wire Abnormally low fuser thermistor temperature 		Deformed connector pin.
Defective triac.
6020 Abnormally high fuser thermistor temperature
The fuser thermistor detects a temperature higher than 230°C/446°F continuously for 40 ms. High fuser temperature signal detects a temperature of 255°C/491°F continuously for 40 ms. 		Deformed connector pin.
Defective triac.
Shorted fuser thermistor.
Defective engine PWB.
6030 Broken fuser thermistor wire
A/D value of the fuser thermistor exceeds 251 bit continuously for 7 s during warming up. 		Defective connector cable or poor contact in the connector.
Deformed connector pin.
Defective triac.
Defective fuser thermistor.
Defective engine PWB
6050 Abnormally low fuser thermistor temperature
As the stable temperature has reached the second time, the decrease in the fuser thermistor temperature of 60°C/140°F or greater is detected for one second. 		Deformed connector pin.
Defective triac.
Defective fuser thermistor
Defective fuser heater.
Defective engine PWB.
6400 Zero-cross signal error
While fuser heater control is performed, the zero-cross signal is not input within 3 s. 		Defective connector cable or poor contact in the connector
Defective power source PWB or engine PWB.
7800 Broken external thermistor wire
The thermistor output value is 0.3 V or less. 		Defective connector cable or poor contact in the connector.
Defective temperature sensor.
7810 Short-circuited external thermistor wire
The thermistor output value is 3 V or more. 		Defective connector cable or poor contact in the connector.
Defective temperature sensor.
7900 Drum unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. 		Defective connector cable or poor contact in the connector.
Defective drum unit.
7910 Developer unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. 		Defective connector cable or poor contact in the connector.
Defective developer unit.
8030 Tray upper limit detection problem (document finisher)
When the tray elevation motor raises a tray, the ON status of the tray upper limit sensor is detected. 		Defective connector cable or poor contact in the connector.
Defective tray upper limit sensor, paper surface sensor 1/2.
Defective DF main PWB.
8040 Belt problem (document finisher)
The belt sensor does not turn on/off within specified time of the belt solenoid turning on. 		Defective connector cable or poor contact in the connector.
Defective belt sensor.
Defective belt solenoid.
Defective DF main PWB.
8140 Tray elevation motor problem (document finisher)
The tray low limit sensor or paper surface sensor 1/2 cannot be detected to be on within 10 s since the tray elevation motor is activated. 		Defective connector cable or poor contact in the connector.
Defective connector cable or poor contact in the connector.
The tray elevation motor malfunctions.
Defective tray lower limit sensor, paper surface sensor 1/2.
Defective DF main PWB.
8210 Stapler problem (document finisher)
Jam 7012 or 7023 is indicated. 		Defective connector cable of staple or poor contact in the connector.
The stapler is blocked with a staple.
The stapler is broken
Defective DF main PWB.
8320 Adjustment motor 2 problem (document finisher)
The adjustment sensor 2 does not turn on/off within specified time of the adjustment motor 2 turning on. 		Defective connector cable or poor contact in the connector.
Defective adjustment sensor 2.
Defective adjustment motor 2.
Defective DF main PWB.
8330 Adjustment motor 1 problem (document finisher)
The adjustment sensor 1 does not turn on/off within specified time of the adjustment motor 1 turning on. 		Defective connector cable or poor contact in the connector.
Defective adjustment sensor 1.
Defective adjustment motor 1.
8350 Roller motor problem (document finisher)
The roller sensor does not turn on/off within specified time of the roller motor turning on. 		Defective DF main PWB.
Defective connector cable or poor contact in the connector.
Defective roller sensor.
Defective roller motor.
Defective DF main PWB.
8360 Slide motor problem (document finisher)
The slide sensor does not turn on/off within specified time of the slide motor turning on. 		Defective connector cable or poor contact in the connector.
Defective slide sensor.
Defective slide motor.
Defective DF main PWB.
8460 EEPROM problem (document finisher)
Reading from or writing to EEPROM cannot be performed. 		Defective EEPROM or DF main PWB.
8800 Document finisher communication error
A communication error is detected 10 times in succession. 		Defective connector cable or poor contact in the connector
Defective DF main PWB.
Defective engine PWB.
8830 Bridge communication error (document finisher)
A communication error is detected 10 times in succession. 		Defective connector cable or poor contact in the connector.
Defective bridge PWB.
Defective engine PWB.
8990 Document finisher communication error Defective connector cable or poor contact in the connector.
Defective DF main PWB.
Defective bridge PWB.
9000 Document processor communication error
A communication error is detected 10 times in succession. 		Defective connector cable or poor contact in the connector.
Defective DP main PWB.
9060 DP EEPROM error Read and write data does not match. Data in the specified area of the backup memory does not match the specified values. Defective DP main PWB.
Device damage of EEPROM.
9500 BRU communication error IPU PWB error
9510 BRU PWB error IPU PWB error
9520 BRU PWB data error IPU PWB error
F000 Main PWB — operation panel PWB communication error Defective main PWB.
Defective operation panel PWB.
F010 Main PWB checksum error Defective main PWB.
F040 Main PWB — print engine communication error Defective main PWB.
Defective engine PWB.
F050 Print engine ROM checksum error Defective engine PWB.

Code

4204

Laser output error (Yellow)

The pin photo signal (PDN) is not output

from PD PWB Y for one second while

laser is emitted.

4600

LSU cleaning motor error

When the LSU cleaning motor is driven,

the LSU cleaning motor over-current

detection signal is detected continu-

ously for 50 times (5 s) at 100 ms inter-

vals.

4700

VIDEO ASIC device error

Contents

Causes

Check procedures/corrective measures

Defective harness

Reinsert the connector. Also check for conti-

between APC

nuity within the connector harness. If none,

PWB Y and engine

remedy or replace the harness.

PWB (YC29), or

improper connec-

tor insertion.

Defective APC

Replace the laser scanner unit YK (See

PWB Y.

page 1-5-37).

Defective PD PWB

Replace the laser scanner unit YK (See

Y.

page 1-5-37).

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Defective harness

Reinsert the connector. Also check for conti-

between LSU

nuity within the connector harness. If none,

cleaning motor and

remedy or replace the harness.

engine PWB

(YC37), or

improper connec-

tor insertion.

Defective drive

Check if the rollers and gears rotate

transmission sys-

smoothly. If not, grease the bushings and

tem of the LSU

gears. Check for broken gears and replace if

cleaning motor.

any.

Defective LSU

Replace the LSU cleaning motor.

cleaning motor.

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Faulty connection

Check the installation of the main PWB and

of the connector

engine PWB and reinstall them if necessary

between the main

(See page 1-5-28 and 1-5-29).

PWB and engine

PWB.

Defective main

Replace the main PWB (See page 1-5-28).

PWB.

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Remarks

2K8

1-4-11

  • Catalog

  • Sign In

  • Contacts

  • Forum

  • Eng

  • Error Codes
  • Kyocera
  • FSC8520MFP
  • Code 4600
  • Code: 4600
  • Description: LSU cleaning motor error
    When the LSU cleaning motor is driven, an error signal is detected continuously for 1 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system. Defective motor. Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity of the connector cable. If none, replace the cable. LSU cleaning motor and LSU connect PWB(YC11) LSU connect PWB and engine PWB(YC12)
    Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
    Defective motor. Replace the LSU cleaning motor.
    Defective PWB. Replace the engine PWB or LSU connect PWB check for correct operation.
Источник

Ошибка 4600

Ошибка блока лазера. Не работаетзаедает двигатель очистки лазера. Как правило из за пыли. Необходимо прочистить направляющие блока лазеров.

Разборка МФУ

  1. Отключаем МФУ от электросети
  2. Вынимаем лотки с бумагой
  3. Открываем крышку блока картриджей
  4. Выкручиваем винты из крышки слева
  5. Снимаем крышку

Блок лазеров

  1. Отсоединяем кабели
  2. Выкручиваем 4 винта крепления
  3. Вытаскиваем блок лазеров

Чистка блока лазеров

  1. Очищаем направляющие от пыли (продуть воздухом)
  2. Вставляем блок обратно
  3. Подключаем кабель, проверяем что бы все было плотно
  4. Подключаем электропитание, включаем МФУ и проверяем что все работает
  5. Собираем в обратном порядке

Источник

Ошибка (сервисный код) C4600 в аппарате Kyocera ECOSYS M6035cidn связана с проблемами в работе мотора очистки стекла блоков лазера, заклинен привод чистящих ползунков которые очищают стекла блока лазеров, плохой контакт в разъемах.
Наш сервисный центр производит ремонт Kyocera ECOSYS M6035 для устранения ошибки 4600.

Стоимость

Ремонт принтеров

Вид устройства и формат печати Монохромные формата А4 Монохромные формата А3 Цветной формата А4 Цветной формата А3
Диагностика бесплатно бесплатно 300 300
Мелкий ремонт 500 500 500 800
Средний ремонт 1000 1000 1500 1500
Сложный
Ремонт 		1500 1500 2000 2500
Профилактика принтера 1000 1200 1500 2000

Ремонт МФУ

Вид устройства и формат печати Монохромные МФУ
формата A4		 Монохромные МФУ
формата A3		 Цветной МФУ
формата A4		 Цветной МФУ формата A3
Диагностика
МФУ		 Бесплатно Бесплатно 400 руб. 600 руб.
Мелкий ремонт МФУ 600 руб. 800 руб. 500 руб. 800 руб.
Средний ремонт МФУ 1000 руб. 1500 руб. 1500 руб. 1500 руб.
Сложный
ремонт МФУ		 1500 руб. 2000 руб. 2000 руб. 2500 руб.
Профилактика МФУ 1200 руб. 1500 руб. 1500 руб. 2000 руб.

Ремонт копировальных аппаратов

Тип копировального аппарата Диагностика копировального аппарата в нашем
сервисном центре		 Диагностика копировального аппарата на выезде у заказчика Ремонт
копировального аппарата в нашем сервисном центре		 Ремонт
копировального аппарата на выезде у заказчика
Копировальные аппараты формата А4 до 20 коп./мин. 400 1000 1000 2500
Копировальные аппараты формата А4 свыше 20 коп./мин. 400 1000 1000 2500
Копировальные аппараты формата А3 до 20 коп./мин. 400 1000 1500 2500
Копировальные аппараты формата А3 свыше 20 коп./мин. 400 1000 1500 2500
Копировальные аппараты формата А3 свыше 40
коп./мин.		 400 1000 2000 3500
Цветные копировальные аппараты 600 1500 2000 3500
Инженерные машины А0 800 2000 4000 6000

Заправка картриджей HP

№ картриджа модель аппарата цена заправки цена
восстановлени
Q2612A 1010/1015/1018/
1020/1022/3015/3030/
3050/3055/M1005		 500 1000
C4092A 1100 / 3200/3220 500 1100
C7115A 1000 / 1005/1200/3380 500 1000
C7115X 1000 / 1005/1200/3380 700 1200
Q2613A 1300 500 1000
Q2613X 1300 700 1200
Q2624A 1150 500 1000
Q5949A 1160 / 1320 500 1000
Q5949X 1320 700 1200
Q7553A P2015/M2727 500 1000
Q7553X P2015/M2727 700 1200
C4096A 2100 / 2200 600 1200
Q2610A 2300 800 1300
Q6511A 2410 /2420/2430 800 1400
Q6511X 2410/2420/2430 1100 1700
Q7551A+ЧИП P3005 800 1400
Q7551X+ЧИП P3005 1200 1800
C4127X 4000 /4050 1000 1600
C8061A 4100 800 1400
Q1338A 4200 1500 2100
Q1339A 4300 1500 2100
Q5942A 4250 /4350 1000 1600
C4129X 5000 /5100 1300 2000
Q7516A+ЧИП 5200 1100 1800
Q7570A+ЧИП M5025/M5035 1100 1800
CF214A LaserJet Enterprise 700 Printer M712dn, M712xh 1100 1800
CF214X LaserJet Enterprise 700 Printer M712dn, M712xh 1500 2200
C3909A 5Si/8000 1100 1800
C4182X 8100 1300 2000
C8543X 9000/9040/9050 1900 2600
CE 278A P1566/1606 500 1000
CE285A P1102 500 1000
CB435A P1005/P1006 500 1000
CB436A P1505/M1120/M1522 500 1000
CE 505A P2035/P2055 500 1000
CE 505X P2055 700 1200
CE255A P3015 600 1200
CE255X P3015 900 1500
CC364A P4014/P4015/P4515 1000 1700
CC364X P4015/P4515 1400 2100
CE390A Enterprise M4555/M601/M602/
M603		 1000 1700
CE390X Enterprise M4555/M602/
M603		 1400 2100
CZ192A Pro M435 1100 1800

Заправка картриджей Brother

Модель принтера Brother Картридж ресурс Цена, руб.
DCP 7010, 7010R, 7020, 7025, 7025R, FAX 2820, 2825, 2825R, 2920, 2920R, HL 2030, 2030R, 2040, 2040R, 2070, 2070N, 2070NR, MFC 7225, 7225N, 7420, 7420R, 7820, 7820N, 7820NR, 7820R TN 2075 2000 600
DCP 8040, 8040LT, 8045, 8045D, 8045DN, HL 5130, 5140, 5140LT, 5150, 5150D, 5150DLT, 5170, 5170DN, MFC 8040, 8045, 8045D, 8045DN, 8220, 8440, 8840, 8840D, 8840DN, 8840LT TN 3030
TN 3060 		3500
6500 		900
1200
HL 2035, 2035R TN 2085 1500 600
DCP 7030, 7030R, 7032, 7032R, 7040, 7045, 7045NR, HL 2140, 2140R, 2142, 2142R, 2150, 2150N, 2150NR, 2170, 2170W, 2170WR, MFC 7320, 7320R, 7440, 7440N, 7440NR, 7840, 7840W, 7840WR TN 2135
TN 2175 		1500
2000 		600
DCP 8060, 8065, 8065DN, HL 5200, 5240, 5250, 5250DN, 5270, 5270DN, 5280, 5280DW, MFC 8460, 8460N, 8860, 8860DN, 8860N, 8870, 8870DW TN 3130
TN 3170 		3500
5000 		900
1200
HL2130R/DCP7055R TN-2080 700 600
Brother HL-1112R/DCP-1512R/HL-1110R/DCP-1510R/MFC-1810R/MFC-1815R (новинка) TN-1075 1000 600
HL-2240R/ 2240DR/ 2250DNR/ DCP-7060DR/ 7065DNR/ MFC-7360NR/ 7860DWR TN-2235
TN-2275 		1200
2600 		600
600
HL-5340D/5350DN/5350DNLT/ 5370DW/5380DN для DCP-8070D/8085DN для MFC-8370DN/8380DN/8880DN/8890DW TN-3230
TN-3280 		3000
8000 		900
1200

Заправка картриджей Samsung

Номер картриджа Модель аппарата Стоимость заправки Стоимость восстановления
MLTD101S ML-2160/2165/2168/ SCX-3400F/3405F/3407 1.5К (ЧИП) 900 1400
MLTD103S/L ML-2950/2955/SCX-4728/4729 1,5/ 2,5 К (ЧИП) 800 1200
MLTD104S ML1660/ 1665/SCX3200/ 3205 1,5 К (ЧИП) 800 1200
MLTD105L ML1910/ 1915/ML2525/2580N/ SCX4600/4623F/SF-650 2,5 К (ЧИП) 800 1200
MLTD105S ML1910/ ML2525/SCX4600 1,5 К (ЧИП) 800 1200
MLTD106S ML2245 2K. (ЧИП) 800 1200
MLTD108S ML1640/1645/2240/2241Black 1,5K (ЧИП) 800 1200
MLTD109S SCX4300 2 К (ЧИП) 900 1300
MLTD111S Xpress SL-M2020/SL-M2022/SL-M2022W/SL-M2070 1K (ЧИП) 900 1500
MLT-D115L Xpress SL-M2620/SL-M2620D/SL-M2820/SL-M2820ND/SL-M2820DW 3K 1200 1600
MLTD117S SCX-4650M/4655FN 2,5K (ЧИП) 900 1400
MLTD203E M3820/3870/4020/4070 1500 1800
MLTD205L SCX4833/ML3310 5К (ЧИП) 900 1300
MLTD205S SCX4833/ML3310 2К (ЧИП) 800 1100
MLTD209L ML2855ND/ SCX4824FN/4828 5К (ЧИП) 900 1300
MLTD209S ML2855ND/ SCX4824FN/4828 2К (ЧИП) 800 1100
ML1210D3 ML1210/ ML1250/ML1430 2,5К 500 800
ML1520D3 ML1520P/ ML1720 3K 500 800
ML1610D2 ML1615 2K 500 800
MLD1630A ML1630/ SCX4500 2K (ЧИП) 700 1100
ML1710D3 ML1510/ ML1710/ML1750 3К 500 1100
ML2010D3 ML2015/ ML2510/ML2570 3К (предохр.) 600 1000
ML2150D8 ML2150/ ML2151N/ML2152W 8К (ЧИП) 900 1300
ML2250D5 ML2250/ ML2251N/ML2252W 5К (ЧИП) 800 1200
ML2550DA ML2550/ ML2551N/ML2552W 10К (ЧИП) 1000 1300
MLD2850A ML2850D/ ML2851ND 2К (ЧИП) 700 1100
MLD3050A ML3050/ ML3051N 4К (ЧИП) 800 1200
MLD3050B ML3050/ ML3051N 8К (ЧИП) 900 1300
MLD3470A ML3470D/ ML3471ND 4К (ЧИП) 900 1300
MLD3470B ML3470/ 3471ND 10К (ЧИП) 1000 1400
ML3560D6 ML3560/ ML3561N 6К (ЧИП) 800 1200
SCX4100D3 SCX4100 3К 500 800
SCXD4200A SCX4200 3K (ЧИП) 600 1000
ML4500D3 ML4500 2,5К 600 1000
SCX4521D3 SCX4321/ SCX4521F 3К (предохранитель) 600 1000
MLD4550A ML4550/ ML4551N 10К (ЧИП) 1000 1400
MLD4550B ML4550/ ML4551N 20К (ЧИП) 1500 1900
SCX4720D3 SCX4720 3К (ЧИП) 800 1200
SCX4720D5 SCX4720 5К (ЧИП) 900 1300
SCXD4725A SCX4725F/SCX4725FN 3К (ЧИП) 700 1100
SF5100D3 SF5100/ SF5100P 2,5К 500 800
SCX5312D6 SCX5112/SCX5312F 6K (ЧИП) 1200 1600
SCXD5530A SCX5330N/ SCX5530FN 4К (ЧИП) 900 1300
SCXD5530B SCX5330N/ SCX5530FN 8К (ЧИП) 1000 1400
SCX6320D8 SCX6122FN 8K (ЧИП) 1200 1800
ML6060D6 ML1440/ ML6040/ML6060 6К (ЧИП) 900 1300
ML7300DA ML7300N 10К (ЧИП) 1500 1900

Заправка картриджей Xerox

Модель принтера, ресурс Номер картриджа Цена заправки
Phaser 3010/3040/WC3045 (3К) 106R02183 (ЧИП) 600
Phaser 3100 + смарт карта (3К) 106R01378/106R011379(смарт-карта) 900
Phaser 3110/3210 (3К) 109R00639 500
Phaser 3116 (3К) 109R00748 (предохр.) 600
Phaser 3117/3122/3124/3125 (3К) 106R01159 (предохр.) 600
Phaser 3120/3121/3130 (3К) 109R00725 500
Phaser 3140/3155/3160 (2.5К) 108R00908/108R00909(ЧИП) 600
Phaser 3150 (3.5/5К) 109R00746/109R00747(ЧИП) 700
Phaser 3200 (2/3К) 113R00735/113R00730 (ЧИП) 600
Phaser 3250 (3.5/5К) 106R01373/106R01374 (ЧИП) 700
Phaser 3300 (8К) 106К01411/106К01412(ЧИП) 800
Phaser 3310 (6К) 106R00646 700
Phaser 3400 (6/8К) 106R00461/106R00462 700
Phaser 3420/3425 (5/10К) 106R01033/106R01034(ЧИП) 900
Phaser 3428 (4/8К) 106R01245/106R01246 (ЧИП) 800
Phaser 3435 (5/10К) 106R01414/106R01415 (ЧИП) 900
Phaser 3500 (6/12К) 106R01148/106R01149 (ЧИП) 1000
Phaser 3550 (5К) 106R01529 (ЧИП) 800
Phaser 3600 (7/14/20К) 106R01370/106R01371/106R01372 1100
Phaser3635 (10К) 108R00794/108R00796(ЧИП) 1000
Phaser 4400 (10/15К) 113R00627/113К00628 1000
Phaser 4510 (10/19К) 113R00711/113R00712 1000
Phaser 5335 (10К) 113R00737 1000
Phaser 5400 (20К) 113R00495 1300
WC-312/M15 (6К) 106R00586 800
WC-3119 (3К) 013R00625 (ЧИП) 600
WC3210/3220 (4.1К) 106R01485/106R01487(ЧИП) 700
WC-4118 (8К) 006R01278(ЧИП) 800
WC-M20 (8К) 106R01048 (ЧИП) 800
WC-PE16 (3.5К) 113R00667 (предохр.) 600
WC-PE114 (3К) 013R00607 500
WC-PE120 (3.5/5К) 013R00601/013К00606 (ЧИП) 700
WC-PE220 (3К) 013R00621 (ЧИП) 700
P8EX (5К) 603P06174 (113R00296) 700

Заправка картриджей Kyocera

Тонер-картридж МОДЕЛЬ АППАРАТА РЕСУРС ЦЕНА Заправки в сервисном центре руб.
TK-100 KM-1500 6000 1 000
TK-110 FS-720 / 820 / 920 / 1016 6000 1 000
TK-1100 FS -1110 / 1024MFP / 1124MFP 2100 700
TK-110E FS-720 / 820 / 920 / 1016 2000 700
TK-1110 FS -1040, FS-1020MFP / FS-1040MFP / FS-1120MFP 2500 700
TK-1120 FS-1060 / FS-1025MFP / FS-1125MFP 3000 750
TK-1130 FS -1030MFP / 1130MFP 3000 750
TK-1140 FS -1035MFP / 1135MFP 7200 1 100
TK-120 FS-1030D 7200 1 100
TK-130 FS-1028 / 1128 / 1300 / 1350 7200 1 100
TK-140 FS-1100 4000 850
TK-160 FS-1120 2500 700
TK-17 FS-1000 / 1010 / 1050 6000 1 000
TK-170 FS-1320 / FS-1370 7200 1 100
TK-18 FS-1018 / 1020D 7200 1 100
TK-310 FS-2000 / FS-3900 / FS-4000 12000 1 500
TK-3100 FS-2100 12500 1 550
TK-3110 FS-4100 15500 1 800
TK-3130 FS-4200 / FS-4300 25000 2 550
TK-320 FS-3900 / 4000 15000 1 750
TK-330 FS-4000 20000 2 200
TK 340 FS 2020 12000 1 500
TK-350 FS-3040 / FS-3920 / FS-3140 / FS-3540 / FS3640 15000 1 750
TK-360 FS-4020 20000 2 200
TK-410 KM-1620 / 1635 / 1650 / 2020 / 2035 / 2050 15000 1 750
TK-435 TASKalfa 180 / 181 / 220 / 221 15000 1 750
TK-440 FS-6950 12000 1 500
TK-450 FS-6970 15000 1 750
TK-475 FS-6025MFP / 6030MFP 15000 1 750
TK-55 FS-1920 15000 1 750
TK-6305 TASKalfa 3500i / 4500i / 5500i 35000 3 450
TK-65 FS-3820 / 3830 20000 2 200
TK-675 KM-2540 / 3040 / 2560 / 3060 20000 2 200
TK-685 TASKalfa 300i 20000 2 200
TK-70 FS-9100 / 9120 / 9500 / 9520 40000 3 850
TK-710 FS-9130 / 9530 40000 3 850
TK-715 KM-3050 / 4050 / 5050 34000 3 450
TK-725 TASKalfa 420i / 520i 34000 3 450
TK-4105 TASKalfa 1800 / 1801 / 2200 / 2201 15000 2 300

Оплата и доставка

Важную роль для нас играют интересы каждого клиента. Именно поэтому мы предлагаем удобные способы оплаты услуг и товаров: наличными или посредством перечисления денежных средств на наш расчетный счет (реквизиты мы предоставим по индивидуальному запросу после получения заявки). Обратите внимание, что мы осуществляем оперативную доставку курьером по Москве, при этом ее стоимость умеренная. Кроме того, у нас налажено сотрудничество с проверенной транспортной компанией, которая выполняет перевозку в любые населенные пункты России. Можете полностью на нас положиться!

Схема работы

Обязательно позвоните нам, или оставьте заявку на сайте или по e-mail.

Нередко устранить мелкий дефект в работе оборудования возможно по телефону.

В сложных случаях инженер выезжает на диагностику к заказчику с целью определения окончательной стоимости ремонта.

Только при Вашем согласии выполняется ремонт. Оплатить ремонт Вы сможете как за наличные, так и по безналичному расчету.

Мы предоставляем гарантию на выполненные работы.

Наши инженеры имеют стаж работы более 20 лет, они смогут диагностировать неисправность по телефону с определением стоимости ремонта и, при необходимости, запасных частей. В результате Вам будет понятна целесообразность ремонта.

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