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Модератор: vetal

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Вернуться в Принтеры, МФУ, факсы, копиры формата A4

Кто сейчас на форуме

Сейчас этот форум просматривают: post80 и гости: 43

Код ошибки  Содержание Причины Диагностика. Способы решения. 0100 Backup memory device error Defective flash memory. Replace the main PWB and check for correct operation (see page 1-5-22). Defective main PWB. 0120 MAC address data error For data in which the MAC address is invalid. Defective flash memory. Replace the main PWB and check for correct operation (see page 1-5-22). Defective main PWB. Replace the main PWB and check for correct operation (see page 1-5-22). 0130 Backup memory read/write error (main PWB) Defective flash memory. Replace the main PWB and check for correct operation (see page 1-5-22). Defective main PWB. 0140 Backup memory data error (main PWB) Defective flash memory. Replace the main PWB and check for correct operation (see page 1-5-22). Defective main PWB. 0150 Backup memory read/write error (engine PWB) Detecting engine PWB EEPROM communication error. Improper installation engine PWB EEPROM. Check the installation of the EEPROM and remedy if necessary. Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22). Device damage of EEPROM. Contact the Service Administrative Division. 0160 Backup memory data error (engine PWB) Defective EEPROM. Replace the engine PWB and check for correct operation (see page 1-5-22). Defective engine PWB. 0170 Billing counting error A checksum error is detected in the main and engine backup memories for the billing counters. Data damage of EEPROM. Contact the Service Administrative Division. Defective PWB. Replace the main PWB or the engine PWB and check for correct operation (see page 15-22, 1-5-22). 0190 Backup memory device error (engine PWB) Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22). 0800 Image processing error JAM010x is detected twice. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser thermistor 1/2 and fuser thermistor connect PWB(YC1/2) Fuser thermistor connect PWB(YC3) and engine PWB (YC21) Defective fuser thermistor. Replace the fuser thermistor connect PWB . Replace the fuser unit (see page 1-5-19). Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22). Defective main PWB. Replace the main PWB and check for correct operations page 1-5-22). 0840 Faults of RTC Unable to communicate with the RTC device normally. The RTC data is mismatched due to dead battery or short-circuit with the metal part. Other RTC device failure due to dead battery or short-circuit with the metal part. Restart the main unit and set the correct time from the operation panel. Repair it if the battery comes off from the main PWB. Defective main PWB. Replace the main PWB and check for correct operation (see page 1-5-22). 1010 Lift motor error (60/55/50 ppm model only) After cassette 1 is inserted, lift sensor does not turn on within 10 s. This error is detected five times successively. Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Lift motor and engine PWB (YC13) Defective drive transmission system of the lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any. Defective lift motor. Replace the lift motor. Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22). 1020 PF lift motor 1 error (paper feeder) After cassette 2 is inserted, PF lift sensor 1 does not turn on. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 1 and PF main PWB (YC7) Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any. Defective PF lift motor. Replace the PF lift motor 1. Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder). 1030 PF lift motor 2 error (paper feeder) After cassette 3 is inserted, PF lift sensor 2 does not turn on. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 2 and PF main PWB (YC7) Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any. Defective PF lift motor. Replace the PF lift motor 2. Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder). 1040 PF lift motor 3 error (paper feeder) After cassette 4 is inserted, PF lift sensor 3 does not turn on. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 3 and PF main PWB (YC7) Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any. Defective PF lift motor. Replace the PF lift motor 3. Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder). 1050 PF lift motor 4 error (paper feeder) After cassette 5 is inserted, PF lift sensor 4 does not turn on. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 4 and PF main PWB (YC7) Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any. Defective PF lift motor. Replace the PF lift motor 4. Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder). 1140 BPF lift motor upward error (Bulk paper feeder) BPF lift maximum sensor does not turn on. The lock signal of the motor is detected continuously three times. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. BPF lift motor and BPF main PWB (YC4) Defective drive transmission system of the motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any. Defective BPF lift motor. Replace the BPF lift motor. Defective BPF main PWB. Replace the BPF main PWB (Refer to the service manual for the paper feeder). 1150 BPF lift motor downward error (Bulk paper feeder) BPF lift minimum sensor does not turn on. The lock signal of the motor is detected continuously three times. When detecting an overcurrent detection signal. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. BPF lift motor and BPF main PWB (YC4) Defective drive transmission system of the motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any. Defective BPF lift motor. Replace the BPF lift motor. Defective BPF main PWB. Replace the BPF main PWB (Refer to the service manual for the paper feeder). 1800 Paper feeder 1 communication error A communication error is detected 10 times in succession. Improper installation paper feeder. Follow installation instruction carefully again. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22) Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22). Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder). 1810 Paper feeder 2 communication error A communication error is detected 10 times in succession. Improper installation paper feeder. Follow installation instruction carefully again. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22) Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder). 1820 Paper feeder 3 communication error A communication error is detected 10 times in succession. Improper installation paper feeder. Follow installation instruction carefully again. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22) Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder). 1830 Paper feeder 4 communication error A communication error is detected 10 times in succession. Improper installation paper feeder. Follow installation instruction carefully again. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22) Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder). 1900 Paper feeder 1/BPF paper feeder EEPROM error When writing the data, the write data and the read data is not in agreement. Defective PF main PWB. Replace the PF main PWB or the BPF main PWB (Refer to the service manual for the paper feeder). Device damage of EEPROM. 1910 Paper feeder 2 EEPROM error When writing the data, the write data and the read data is not in agreement. Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder). Device damage of EEPROM. 1920 Paper feeder 3 EEPROM error When writing the data, the write data and the read data is not in agreement. Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder). Device damage of EEPROM. 1930 Paper feeder 4 EEPROM error When writing the data, the write data and the read data is not in agreement. Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder). Device damage of EEPROM. 2000 Main motor drive error The main motor is not stabilized within 2 s after driving starts. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Main motor and engine PWB (YC4) Defective drive transmission system of the main motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any. Defective main motor. Replace the main motor. Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22). 2010 Main motor steady-state error Stable OFF is detected for 2 s continuously after main motor stabilized. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Main motor and engine PWB (YC4) Defective drive transmission system of the main motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any. Defective main motor. Replace the main motor. Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22). 2200 Drum motor drive error (60/55/50 ppm model only) The drum motor is not stabilized within 2 s after driving starts. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor and engine PWB (YC4) Defective drive transmission system of the drum motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any. Defective drum motor. Replace the drum motor. Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22). 2210 Drum motor steady-state error (60/55/50 ppm model only) Stable OFF is detected for 2 s continuously after drum motor stabilized. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor and engine PWB (YC4) Defective drive transmission system of the drum motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any. Defective drum motor. Replace the drum motor. Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22). 2330 Fuser pressure release motor error (Over-current) The over-current detection signal of the motor is detected continuously twenty times. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser pressure release motor and relay-L PWB(YC11) Relay-L PWB(YC3) and engine PWB(YC2) Defective drive transmission system of the fuser pressure release motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any. Defective fuser pressure release motor. Replace the fuser pressure release motor. Defective PWB. Replace the relay-L PWB or engine PWB. (See Page 1-5-24,1-5-22) 2340 Fuser pressure release motor error (Timeout) The position detection sensor is not detected continuously for 30 s. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser pressure release motor and relay-L PWB(YC11) Relay-L PWB(YC1) and engine PWB(YC2) Defective drive transmission system of the fuser pressure release motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any. Defective fuser pressure release motor. Replace the fuser pressure release motor. Defective PWB. Replace the relay-L PWB or engine PWB. (See Page 1-5-24,1-5-22) 2600 PF drive motor 1 error (paper feeder 1) When the PF drive motor is driven, error signal is detected continuously for 2 s. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 1 and PF main PWB (YC6) Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any. Defective PF drive motor. Replace the PF drive motor 1. Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder). 2610 PF drive motor 2 error (paper feeder 2) When the PF drive motor is driven, error signal is detected continuously for 2 s. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 2 and PF main PWB (YC6) Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any. Defective PF drive motor. Replace the PF drive motor 2. Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder). 2620 PF drive motor 3 error (paper feeder 3) When the PF drive motor is driven, error signal is detected continuously for 2 s. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 3 and PF main PWB (YC6) Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any. Defective PF drive motor. Replace the PF drive motor 3. Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder). 2630 PF drive motor 4 error (paper feeder 4) When the PF drive motor is driven, error signal is detected continuously for 2 s. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 4 and PF main PWB (YC6) Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any. Defective PF drive motor. Replace the PF drive motor 4. Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder). 4000 Polygon motor synchronization error The polygon motor is not stabilized within 20 s after driving starts. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor and engine PWB (YC15) Defective polygon motor. Replace the laser scanner unit (see page 15-18). Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22). 4201 BD steady-state error When the value of Register BDSET is 1 after setting Register BDSET as one and pass- Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. APC PWB(YC1) and engine PWB (YC16) APC PWB(YC2) and PD PWB(YC1)   ing by BD1 cycle. Defective PD PWB. Replace the laser scanner unit (see page 15-18).     Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22). 5100 Chager current error When the current value measured at the time of potential adjustment is less than 20 ^A. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Chager unit and high voltage PWB High voltage PWB (YC101) and engine PWB (YC19)     Defective high voltage PWB. Replace the high voltage PWB and check for correct operation (see page 1-5-26).     Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22). 6000 Broken fuser heater wire The detection temperature of fuser thermistor 2 is 100 °C/ 212°F or less after the fuser heater lamp has been turned on continuously for 30 s. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser heater and power source PWB (YC2) Fuser thermistor and Fuser thermistor connect PWB(YC1 and YC2) Fuser thermistor connect PWB(YC3) and engine PWB (YC21)     Deformed connector pin. See page 1-4-19.     Defective triac. See page 1-4-19.     Fuser thermostat triggered. Reinsert the fuser unit (see page 1-5-19).     Broken fuser heater wire.       Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22). 6020 Abnormally high fuser thermistor 2 temperature Deformed connector pin. See page 1-4-19.   The detection temperature of fuser thermistor 2 is higher than 235°C/455°F. Defective triac. See page 1-4-19.   Shorted fuser thermistor. Replace the fuser unit (see page 1-5-19).   In a heater-off state, the detection temperature of fuser thermistor 2 is higher than 195°C/383°F after the detection temperature of fuser thermistor 2 was 155°C/311 °F or less. Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22). 6030 Broken fuser thermistor 2 wire A/D value of the fuser thermistor 2 exceeds 1019 bit continuously for 4 s during warming up. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser thermistor and fuser thermistor connect PWB(YC2) Fuser thermistor connect PWB(YC3) and engine PWB (YC21)     Deformed connector pin. See page 1-4-19.     Defective triac. See page 1-4-19.     Defective fuser thermistor. Replace the fuser unit (see page 1-5-19).     Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22). 6000/ Broken fuser heater wire Deformed connec- If the I/F connector pins of the fuser unit and 6020/ Abnormally high fuser tor pin. the main unit are deformed owing to foreign   thermistor 2 temperature   matters, replace the connectors or the units 6030/ Broken fuser thermistor 2   including the connectors. 6120/ 6130/ Com- bined wire Abnormally high fuser thermistor 1 temperature Broken fuser thermistor 1 wire Defective triac. Remove the power cord and check that the resistance between terminals T1 and T2 of the triac TRA31 and triac TRA41 are of several Mega-Ohms and not shorted (see figure 1-4-3). If failed, replace the power source PWB (see page 1-5-25). 6120 Abnormally high fuser thermistor 1 temperature Deformed connector pin. See page 1-4-19.   The detection temperature of fuser thermistor 1 is higher than 245°C/473°F. Defective triac. See page 1-4-19.   Shorted fuser thermistor. Replace the fuser unit (see page 1-5-19).   In a heater-off state, the detection temperature of fuser thermistor 1 is higher than 195°C/383°F after the detection temperature of fuser thermistor 1 was 155°C/311 °F or less. Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22). 6130 Broken fuser thermistor 1 wire A/D value of the fuser thermistor 1 exceeds 1019 bit continuously for 4 s during warming up. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser thermistor and fuser thermistor connect PWB(YC1) Fuser thermistor connect PWB(YC3) and engine PWB (YC21)     Deformed connector pin. See page 1-4-19.     Defective triac. See page 1-4-19.     Defective fuser thermistor. Replace the fuser unit (see page 1-5-19).     Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22). 6400 Zero-cross signal error While fuser heater control is performed, the zero-cross signal is not input within 2 s. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Power source PWB (YC3) and engine PWB (YC1)     Defective power source PWB or engine PWB. Replace the power source PWB or the engine PWB and check for correct operation (see page 1-5-22). 7100 Toner sensor error Sensor output value of 930 or more continuously for 5 s. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor and drum PWB (YC3) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)     Defective toner sensor. Replace the developer unit. (See Page 1-5-13)     Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22). 7400 Developer unit non-installing error Sensor output value of 31 or less continuously for 5 s. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor and drum PWB (YC3) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)     Defective toner sensor. Replace the developer unit. (See Page 1-5-13)     Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22). 7410 Drum unit type mismatch error The drum PWB EEPROM does not communicate normally. Absence of the drum unit Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum unit and drum connect PWB (YC1) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)   is detected. Defective toner sensor. Replace the drum unit. (See Page 1-5-13)     Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22). 7800 Broken external thermistor wire The average of thermistor output value of 93 or less. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Operation PWB (YC1) and engine PWB (YC17)     Defective temperature sensor. Replace the operation PWB. 7810 Short-circuited external thermistor wire The average of thermistor output value of 930 or more. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Operation PWB (YC1) and engine PWB (YC17)     Defective temperature sensor. Replace the operation PWB. 7900 Drum unit EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum unit and drum connect PWB (YC1) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)   Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective drum unit. Replace the drum unit (see 1-5-15). F000 Main PWB — operation PWB communication error Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Operation PWB(YC1) and engine PWB (YC17)     Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB (see page 1-5-22).     Defective operation PWB. Replace the operation PWB and check for correct operation. F010 Main PWB checksum error Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB (see page 1-5-22). F020 Main PWB RAM checksum error Defective main memory (RAM) in main PWB Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB (see page 1-5-22). Defective expended memory (DIMM) Replace the expansion memory (DIMM). (See Page 1-2-12) Also in the case of the capacity besides specification, it displays. F040 Main PWB — print engine communication error Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB (see page 1-5-22). Defective engine PWB. Replace the engine PWB and check for correct operation (see page 1-5-22). F050 Print engine ROM checksum error Defective engine PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace engine PWB (see page 1-5-22).

Японский производитель оргтехники Kyocera выпускает одни из самых качественных печатающих устройств на рынке, которые, в первую очередь, пользуются высоким спросом у бизнеса. А это уже говорит о многом!

На заметку! В отличие от частных покупателей, сильно подверженных рекламе и маркетинговым уловкам, большинство предпринимателей предпочитают вкладывать средства рационально.

Тем не менее, даже самая качественная оргтехника может давать сбои. Особенно, если за ней не следить!

Поэтому сегодня мы рассмотрим наиболее распространенные коды ошибок у популярных принтеров Kyocera FS-1020MFP, FS-1025MFP, FS-1030MFP, FS-1120MFP, FS-1125MFP, FS-1220MFP и прочих моделей, чтобы разобраться, какие неполадки можно устранить своими руками, а в каких случаях необходимо воспользоваться помощью специалистов.

Под сбросом ошибок у принтеров Kyocera нужно понимать комплекс мероприятий, которые потенциально может осуществить опытный пользователь, чтобы восстановить работоспособность печатающих устройств без обращения в сервисный центр.

Ошибка №	Причина	Решение проблемы
E-0001	В принтере установлен совместимый картридж или чип расходника был поврежден.	Проблема решается несколькими способами: 1. установка оригинального картриджа; 2. замена поврежденного чипа; 3. прошивка принтера – затем в печатающее устройство можно будет установить любой картридж неограниченное количество раз; 4. сброс ошибки – зажмите на несколько секунд кнопки «Режим» и «Сброс».
E-0002	Регион используемого картриджа не соответствует характеристикам принтера.	Проблема решается несколькими способами: 1. установка соответствующего региону принтера картриджа; 2. замена чипа; 3. прошивка принтера.
E-0003	Память печатающего устройства заполнена.	Распечатайте уже отсканированные документы или сбросьте операцию соответствующей кнопкой.
E-0007	В картридже закончился тонер.	Замените картридж на новый оригинальный, совместимый или заправьте расходник.
E-0008	Одна из крышек принтера не закрыта.	Захлопните заднюю и переднюю крышки принтера, ощутив характерный щелчок.
E-0009	Лоток с отпечатками переполнен.	Извлеките распечатанные листы с бумагой, а затем возобновите печать кнопкой «Старт».
E-0012	Память принтера заполнена.	Измените разрешение печати в меньшую сторону – до 600 dpi.
E-0014	Установлена бумага такого формата, который принтер не поддерживает.	Замените бумагу листами совместимого формата. Иногда функционал принтера может быть ограничен на софтверном уровне. Чтобы расширить диапазон форматов, мы рекомендуем обновить ПО печатающего устройства.
E-0015	1. У принтера отсутствует питание. 2. Сетевой кабель не подключен. 3. На персональном компьютере отсутствует драйвер.	Проверьте целостность сетевого кабеля. Включите принтер. При необходимости установите драйвер.
E-0018	Выбранный файл отсутствует в очереди на печать.	Сбросьте операцию, нажав на кнопку «Сброс». Затем выберите новый файл и продолжите печать.
E-0019	Формат печати не поддерживается принтером.	Сбросьте операцию, нажав на кнопку «Сброс».
J-0511	Бумагу зажевало.	Аккуратно извлеките остатки бумаги из корпуса принтера.
PF	Отсутствует бумага во входном лотке.	Установите бумагу во входной лоток и возобновите печать, нажав на кнопку «Старт».

Устранение ошибок у принтеров Kyocera в сервисном центре

Ошибка №	Возможная причина
0030	Неисправна PWB-плата.
0100	Неисправна Flash-память или плата PWB.
0120	Неисправна Flash-память.
0190	Неисправна Flash-память или плата PWB.
0630	Неисправна PWB-плата.
2000	1. Неисправна PWB-плата; 2. неисправен соединительный кабель или нарушена целостность соединения контактов; 3. неисправен привод или его отдельные узлы.
3100	1. Неисправен соединительный кабель или нарушена целостность соединения контактов; 2. неисправен датчик положения; 3. неисправен привод сканера; 4. неисправна PWB-плата.
3300	1. Неисправен соединительный кабель или нарушена целостность соединения контактов; 2. неисправен датчик CIS; 3. неисправна PWB-плата.
3500	Неисправна PWB-плата.
4000	1. Неисправен соединительный кабель или нарушена целостность соединения контактов; 2. неисправен привод; 3. неисправна PWB-плата.
4200	1. Неисправен соединительный кабель или нарушена целостность соединения контактов; 2. неисправна PWB-плата и отдельные компоненты.
6000	1. Неисправен соединительный кабель или нарушена целостность соединения контактов; 2. неисправен термостат; 3. неисправен нагреватель фьюзера; 4. неисправна PWB-плата и отдельные компоненты.
6020	1. Неисправна PWB-плата и отдельные компоненты; 2. выявлен дефект у термистора.
6030	1. Неисправен соединительный кабель или нарушена целостность соединения контактов; 2. выявлен дефект у термистора; 3. неисправен термостат; 4. неисправна PWB-плата и отдельные компоненты.
6400	1. Неисправен соединительный кабель или нарушена целостность соединения контактов; 2. неисправна PWB-плата и отдельные компоненты.
F000	Неисправна PWB-плата и отдельные компоненты.
F020	Неисправна PWB-плата.
F040	Неисправна PWB-плата.
F05D	1. Неисправно программное обеспечение привода; 2. неисправна PWB-плата и отдельные компоненты.

Попытались самостоятельно устранить ошибку на принтере Kyocera, но проблемы с печатью остались нерешенными? Сервисный центр МосТонер – круглосуточный бесплатный выезд мастера в пределах МКАД. Вы платите только за результат!