Ошибка hdd dell 200 0142

Когда ваш жесткий диск умирает, вы получаете очевидные симптомы, такие как постоянное повреждение данных, зависание при копировании или сохранении данных, длительное время запуска и постоянные экраны восстановления во время загрузки. Однако вы не можете точно сказать, связана ли проблема с жестким диском, если не выполните предзагрузочный анализ системы (PSA). Компьютеры Dell позволяют проводить комплексную PSA, также известную как ePSA, которая проверяет все оборудование в системе. К ним относятся, среди прочего, тесты памяти, тесты дисков, тесты вентиляторов, тесты устройств ввода и тесты жестких дисков. Чтобы запустить ePSA на dell, перезагрузите компьютер и нажмите F12, чтобы войти в меню загрузки, а затем выберите «диагностика». Следуя указанным симптомам, очень тревожно, когда пользователи получают диагностическую ошибку, указывающую на сбой диска. Эта ошибка содержит следующую информацию.

Код ошибки 0142

MSG: код ошибки 2000-0142

MSG: Hard Drive 1 – Self Test Unsuccessful Status 79 или Сообщение: Жесткий диск 0 – S/N WX51E43XWS20, короткое самотестирование не выполнено

Заданное Код и сообщение могут использоваться службой технической поддержки Dell для диагностики проблемы. Хотите продолжить тестирование?

Эта ошибка приведет к зацикливанию вашего компьютера при восстановлении при запуске. Так что же означает эта ошибка? И каковы решения этого? В данной статье будет рассмотрена эта проблема и даны попытки ее решения.

Ошибка 2000-0142

Проще говоря, это Ошибка означает, что ePSA не удалось успешно прочитать информацию с жесткого диска. Таким образом, ваш компьютер не запускается или будет иметь проблемы с запуском, потому что получение информации с диска ненадежно. Однако Windows безрезультатно пытается восстановить систему при запуске. Вот несколько различных причин, по которым вы можете вызвать это сообщение об ошибке на вашем компьютере Dell:

• Неисправность или смещение кабелей в корпусе вашего компьютера, подключение жесткого диска к материнская плата.
• Поврежденные данные или MBR (основная загрузочная запись) на жестком диске, что привело к сбою устройства.
• Сбой устройства в виде механического повреждения на жесткий диск. Перегрев и механические удары могут привести к деформации пластин, поломке считывающих головок и поломке шпинделей. Это означает, что ваши данные не могут быть прочитаны правильно, отсюда и проблема.

Если вы получаете эту ошибку, это означает, что ваш диск мертв, или он умирает, и сбой неизбежен. Крайне важно создать резервную копию данных на случай полного отказа. Вы можете попытаться оживить диск первыми двумя способами, указанными ниже, чтобы вы могли извлечь с него все важные данные. Помните, что если метод работает, вам потребуется замена жесткого диска, потому что в 95% случаев эти жесткие диски не могут прослужить дольше недели после этой ошибки..

Метод 1. Выполните проверку диска в командной строке с помощью установочного диска Windows.

Основная загрузочная запись содержит информацию о расположение вашей ОС и ядра. Это сообщает вашему компьютеру, откуда загружать ОС. В случае поврежденной MBR этот метод попытается восстановить все поврежденные данные. Если это сработает для вас, мы рекомендуем сделать резервную копию ваших данных на новый диск, поскольку возникшая ошибка указывает на неизбежный сбой диска. Для этого метода вам понадобится диск Windows (Win 7). Вы можете найти наше руководство по созданию диска Windows 10 https://appuals.com/how-to-create-windows-10-bootable-usb-using-rufus/или диска Windows 7 https://appuals.com/ create-windows-bootable-usb-or-dvd/.

1. Вставьте установочный диск Windows 7 в дисковод, а затем запустите компьютер.
2. Нажмите клавишу, когда вам будет предложено (или нажмите F8 при запуске и выберите DVD-привод из загрузочного меню).
3. Выберите язык, время, валюту, клавиатуру или метод ввода, а затем нажмите Далее.
4. Щелкните Восстановить компьютер.
5. Щелкните операционную систему, которую вы хотите восстановить, а затем щелкните Далее.
6. В диалоговом окне Параметры восстановления системы щелкните Командная строка.
7. Тип Chkdsk/f/r или command и нажмите Enter, чтобы исправить поврежденные сектора и восстановить поврежденные данные.

Метод 2: Переустановите Windows

Этот метод также исправит все поврежденные файлы Windows или любой поврежденный или отсутствующий MBR данные. Перейдите на https://appuals.com/how-to-clean-install-windows-10/, чтобы получить руководство по чистой установке Windows 10. Если хотите, вы можете установить Windows 8 или Windows 7. Если это работает для вы, мы рекомендуем сделать резервную копию ваших данных, поскольку возникшая ошибка указывает на неизбежный сбой диска.

Метод 3. Замените жесткий диск

Если способы 1 и 2 никак не сработали, значит, на вашем диске произошел постоянный сбой, и его необходимо заменить. Взгляните на SSD (твердотельные диски) вместо HDD (жесткий диск), чтобы избежать этого разочарования в будущем. Поскольку в жестких дисках используются вращающиеся пластины и движущиеся головки, они более склонны к выходу из строя. Обычно это происходит через 3-5 лет использования.

Если система находится на гарантии, обратитесь в службу поддержки Dell с ошибкой, и они заменит диск. Гарантия производителя обычно распространяется на неисправный жесткий диск.

Метод 4: подключите неисправный жесткий диск и попытайтесь восстановить данные.

Вы Вы все равно можете попытаться восстановить ваши данные, если ваш диск вышел из строя методом 1 и 2. Нет никаких гарантий. Вам понадобится внешний конвертер USB HDD за несколько долларов (10 долларов). Вы также можете подключить его как дополнительный диск (не основной, на котором установлена ​​ОС) к другому компьютеру. Настольные ПК обычно предоставляют дополнительные кабели для подключения другого диска SATA. Используйте любой метод, чтобы попытаться прочитать ваш диск. Если поврежден только ваш сектор MBR или файлы Windows, вы обнаружите, что все еще можете читать свой жесткий диск и получать доступ к своим данным.

Эксперты по данным могут получить вашу информацию, изменив считывающие головки или пластину на работающие считывающие головки. В любом случае, это точный процесс, который будет стоить вам больших денег, поэтому убедитесь, что данные, которые вы сохраняете, стоят этих денег.

Are you bothered by the Dell error code 2000-0142? Why does this Dell error code appear? What’s the indication of this error code? What should you do when this error code shows up? In this post, MiniTool will outline the causes and influences of the error code 0142 and show what to do when this error code shows up.

Reasons for Dell Error Code 2000-0142

Many users reported that they ran into the error code 2000-0142 when they ran PSA diagnostics for some issues like BSOD.

Further reading:

Dell computers feature a comprehensive PSA (Pre-boot System Analysis), also known as ePSA. This feature tests all the hardware on the system, including memory, hard drive, fan, and input devices.

To run the diagnostic, you just need to restart your computer and press the F12 key to get into the boot menu, and then highlight Diagnostics on the boot menu and hit the Enter key.

This PSA/ePSA diagnostic error code means that Dell PSA fails to read information from the hard drive and even indicates that your hard drive is failing or has failed.

What are the reasons behind this error code? There are three main causes.

Cause 1: Loose SATA connection cables.

Cause 2: Corrupt MBR and bad sectors on the hard drive.

Cause 3: Mechanical damage, overheating damage, mechanical damage, including broken reader head and broken spindles, etc.

After learning about the reasons behind the hard drive error code 2000-0142, you may have some clues about what to do.

Before showing the detailed tutorial on how to resolve Dell error code 2000-0142, you can try checking the SATA cables first. If you cannot complete that by yourself, you should ask for help from professionals. If you find that something is wrong with the cables, replace it with a new one and then check whether the error code appears again.

If the SATA cable is not the culprit behind the error code 0142, please try the following workarounds to revive the hard drive before replacing it.

Retrieve the Lost Data Caused by Error Code 2000-0142

It is wise to restore the data from the hard drive in case the following fixes cause the second damage. You may fail to boot your system normally when the error code 0142 appears. In this situation, it is highly recommended to try MiniTool Partition Wizard to restore the data from the likely damaged hard drive.

With this toolkit, you can easily make a bootable USB/CD/DVD and then retrieve the data. Refer to the following tutorial.

Step 1: Prepare a normal computer that is running the same OS with the problematic computer and a USB (make sure there is no important data saved on the storage device as the following steps will wipe all data that has been saved on it). Insert the USB to computer.

Step 2: Purchase MiniTool Partition Wizard by clicking the button below, install it on the normal computer and launch it to get its main interface.

Buy Now

Step 3: Make a bootable USB by activating the Bootable Media feature of MiniTool Partition Wizard.

Step 4: When the creating process finishes, please remove the USB from the normal computer and then insert it to the problematic computer.

Step 5: Boot from the burned MiniTool Bootable USB. You will get the window of MiniTool PE Loader.

Step 6: When you access the main interface of the bootable MiniTool Partition Wizard, please click the Data Recovery feature displayed in the toolbar.

Step 7: On the Data Recovery window, please select the system-related partition from which you need to recover the data and then click the Scan button at the bottom. MiniTool Partition Wizard will start scanning the lost data

Step 8: Wait for the process finishing. Select the files for further use when the process is done and then click the Save button.

Now, the important data has been retrieved and you can try the following methods to get rid of error code 0142. Please do not close this program as the specific methods below need to be completed via this toolkit.

Rebuild MBR and Repair the Existed Bad Sectors

From the above content, you may have noticed that corrupt MBR is one of the culprits behind the hard drive error code 2000-0142. You can also try MiniTool Partition Wizard to rebuild MBR. This way is the best choice if you do not have a Windows CD.

Now, let’s see how to rebuild MBR with MiniTool Partition Wizard.

Step 1: Select the system disk and then activate the Rebuild MBR feature from the left panel.

Step 2: Click the Apply button to execute this rebuilding.

This way is quite easy and convenient, right? There are also other ways to help you fix the damaged MBR. To figure out what they are, please read the following recommended article:

After rebuilding MBR, you can check whether there are bad sectors on your hard drive. To do that, you just need to click the Surface Test feature of MiniTool Partition Wizard.

Step 1: Highlight the hard drive you want to check in Disk Map and then click the Surface Test feature from the left panel.

Step 2: Click the Start Now button to start checking the selected disk health. After checking, this software will automatically show the test result.

Step 3: Check the test result. There are two test results:

• The result window just displays the green squares. This means that our hard drive is completely healthy without bad sectors.
• The result window displays green squares and red squares. This means that bad sectors emerge on your hard drive.

When running into the hard drive error code 2000-0142, it is likely that you will receive the second result. So, you need to repair these sectors by running the cmd command: chkdsk /f /r.

To run this command, you can launch the Command Console option on the window of MiniTool PE Loader.

When Command Prompt is launched, type the chkdsk/f/r command and then hit the Enter key to execute this command. Wait for the process coming to an end and the logical bad sectors can be repaired during the process.

If this workaround helps you get rid of the error code 2000-0142, please back up the hard drive right now because this error you ran into indicates imminent disk failure.

We also recommend you to try MiniTool Partition Wizard to complete the hard disk backup. The built-in feature Clone Disk can help you move data from one drive to other storage devices with few steps, including hard drive, USB and SD card. Click the tutorial to finish this work.

Reinstall Windows

If the above way fails to work, you can try clean installation of Windows. This method will lead to data loss, so you should back up data important files before you reinstall Windows OS.

Once you complete the data backup, the following things you should prepare are:

• A normal PC with Internet connection.
• A black USB flash drive (at least 8GB).

Here is the tutorial on how to reinstall Windows OS (here take Windows 10 for example).

Step 1: Download Windows 10 Media Creation Tool by clicking the Download tool now button and then create installation media.

Step 2: After creating the Windows installation media, remove this drive from the computer and then connect it to the computer on which you want to install Windows.

Step 3: Restart the computer and boot from the USB. Wait for some minutes.

Step 4: On the Windows Setup window, select your preferred language, time, and keyboard. After that, click the Next button to continue.

Step 5: Click Install Now.

Step 6: Next, you are required to type the product key. If you have the key, type it. If not, you can choose I don’t have a product key. Follow the on-screen information to finish the clean installation.

Indeed, this method is helpful for some small-time periods. To speak it more clearly, it is unlikely to drastically change the situation if the error code 0142 is caused by the imminent hard drive failure. So, back up the current Windows OS is also necessary and then replace the hard drive with a new one.

Replace Hard Drive: SSD (Recommended)

If your computer is under warranty (your manufacturer warranty usually covers a failed HDD), you can contact Dell support with the error and they will offer you a new hard drive. If not, you should pay some money for a new hard drive from Amazon. The hard drive brand is not the only factor you need to consider in this situation. The type of hard drive is also needed to be thought twice.

It is highly recommended that you choose an SSD (solid-state drive) as the system drive instead of the HDD (hard disk drive). The reason is that the latter’s physical structure (spinning platters and moving heads) indicates that this kind of drive is more prone to failure. Furthermore, compared with HDDs, SSDs boast higher performance and this could improve your computer experience.

To upgrade to SSD with ease, please read the post Easily Migrate Windows 10 to SSD without Reinstalling OS Now.

Are you bothered by the irritating Dell error code 2000-0142 after conducting diagnostics? This post shows the reasons behind this error and the corresponding solutions.Click to Tweet

Disk failure is really a disaster! In your daily use, you should pay attention to the signs that indicate imminent hard drive failure.

Bottom Line

Hope the mentioned fixes can help you get rid of the hard drive error code 2000-0142. Here we would like to emphasize taking care of the daily use of hard disk.

If you have any doubts about the mentioned solutions to the error code 2000-0142, please leave them in the following comment zone or you can directly contact us via [email protected]. We will reply to you ASAP.

Error Code 2000-0142 FAQ

На чтение 5 мин. Просмотров 559 Опубликовано 27.04.2021

Are you bothered by the Dell error code 2000-0142? Why does this Dell error code appear? What’s the indication of this error code? What should you do when this error code shows up? In this post, MiniTool will outline the causes and influences of the error code 0142 and show what to do when this error code shows up.

Reasons for Dell Error Code 2000-0142

Many users reported that they ran into the error code 2000-0142 when they ran PSA diagnostics for some issues like BSOD.

Further reading:

Dell computers feature a comprehensive PSA (Pre-boot System Analysis), also known as ePSA. This feature tests all the hardware on the system, including memory, hard drive, fan, and input devices.

To run the diagnostic, you just need to restart your computer and press the F12 key to get into the boot menu, and then highlight Diagnostics on the boot menu and hit the Enter key.

This PSA/ePSA diagnostic error code means that Dell PSA fails to read information from the hard drive and even indicates that your hard drive is failing or has failed.

What are the reasons behind this error code? There are three main causes.

Cause 1: Loose SATA connection cables.

Cause 2: Corrupt MBR and bad sectors on the hard drive.

Cause 3: Mechanical damage, overheating damage, mechanical damage, including broken reader head and broken spindles, etc.

After learning about the reasons behind the hard drive error code 2000-0142, you may have some clues about what to do.

Before showing the detailed tutorial on how to resolve Dell error code 2000-0142, you can try checking the SATA cables first. If you cannot complete that by yourself, you should ask for help from professionals. If you find that something is wrong with the cables, replace it with a new one and then check whether the error code appears again.

If the SATA cable is not the culprit behind the error code 0142, please try the following workarounds to revive the hard drive before replacing it.

Retrieve the Lost Data Caused by Error Code 2000-0142

It is wise to restore the data from the hard drive in case the following fixes cause the second damage. You may fail to boot your system normally when the error code 0142 appears. In this situation, it is highly recommended to try MiniTool Partition Wizard to restore the data from the likely damaged hard drive.

With this toolkit, you can easily make a bootable USB/CD/DVD and then retrieve the data. Refer to the following tutorial.

Step 1: Prepare a normal computer that is running the same OS with the problematic computer and a USB (make sure there is no important data saved on the storage device as the following steps will wipe all data that has been saved on it). Insert the USB to computer.

Step 2: Purchase MiniTool Partition Wizard by clicking the button below, install it on the normal computer and launch it to get its main interface.

Buy Now

Step 3: Make a bootable USB by activating the Bootable Media feature of MiniTool Partition Wizard.

Step 4: When the creating process finishes, please remove the USB from the normal computer and then insert it to the problematic computer.

Step 5: Boot from the burned MiniTool Bootable USB. You will get the window of MiniTool PE Loader.

Step 6: When you access the main interface of the bootable MiniTool Partition Wizard, please click the Data Recovery feature displayed in the toolbar.

Step 7: On the Data Recovery window, please select the system-related partition from which you need to recover the data and then click the Scan button at the bottom. MiniTool Partition Wizard will start scanning the lost data

Step 8: Wait for the process finishing. Select the files for further use when the process is done and then click the Save button.

Note: It is suggested that you save the selected files to another storage, like USB or external hard drive as this hard drive seems to be failing.

Now, the important data has been retrieved and you can try the following methods to get rid of error code 0142. Please do not close this program as the specific methods below need to be completed via this toolkit.

Rebuild MBR and Repair the Existed Bad Sectors

From the above content, you may have noticed that corrupt MBR is one of the culprits behind the hard drive error code 2000-0142. You can also try MiniTool Partition Wizard to rebuild MBR. This way is the best choice if you do not have a Windows CD.

Note: Damaged MBR can be ascribed to the virus attack, mistake operations, or sudden power failure. Once the MBR is damaged, boot problems, including MBR error 3 and black screen will appear.

Now, let’s see how to rebuild MBR with MiniTool Partition Wizard.

Step 1: Select the system disk and then activate the Rebuild MBR feature from the left panel.

Step 2: Click the Apply button to execute this rebuilding.

This way is quite easy and convenient, right? There are also other ways to help you fix the damaged MBR. To figure out what they are, please read the following recommended article:

After rebuilding MBR, you can check whether there are bad sectors on your hard drive. To do that, you just need to click the Surface Test feature of MiniTool Partition Wizard.

Step 1: Highlight the hard drive you want to check in Disk Map and then click the Surface Test feature from the left panel.

Step 2: Click the Start Now button to start checking the selected disk health. After checking, this software will automatically show the test result.

Step 3: Check the test result. There are two test results:

• The result window just displays the green squares. This means that our hard drive is completely healthy without bad sectors.
• The result window displays green squares and red squares. This means that bad sectors emerge on your hard drive.

When running into the hard drive error code 2000-0142, it is likely that you will receive the second result. So, you need to repair these sectors by running the cmd command: chkdsk /f /r.

To run this command, you can launch the Command Console option on the window of MiniTool PE Loader.

When Command Prompt is launched, type the chkdsk/f/r command and then hit the Enter key to execute this command. Wait for the process coming to an end and the logical bad sectors can be repaired during the process.

Tip: Bad sectors can be divided into logical bad sectors and physical bad sectors. We can remove the former by running the above command. But can we remove the latter? You can check the answer by clicking Can We Remove Bad Sector from Hard Disk Permanently.

If this workaround helps you get rid of the error code 2000-0142, please back up the hard drive right now because this error you ran into indicates imminent disk failure.

We also recommend you to try MiniTool Partition Wizard to complete the hard disk backup. The built-in feature Clone Disk can help you move data from one drive to other storage devices with few steps, including hard drive, USB and SD card. Click the tutorial to finish this work.

Reinstall Windows

If the above way fails to work, you can try clean installation of Windows. This method will lead to data loss, so you should back up data important files before you reinstall Windows OS.

Once you complete the data backup, the following things you should prepare are:

• A normal PC with Internet connection.
• A black USB flash drive (at least 8GB).

Here is the tutorial on how to reinstall Windows OS (here take Windows 10 for example).

Step 1: Download Windows 10 Media Creation Tool by clicking the Download tool now button and then create installation media.

Step 2: After creating the Windows installation media, remove this drive from the computer and then connect it to the computer on which you want to install Windows.

Step 3: Restart the computer and boot from the USB. Wait for some minutes.

Step 4: On the Windows Setup window, select your preferred language, time, and keyboard. After that, click the Next button to continue.

Step 5: Click Install Now.

Step 6: Next, you are required to type the product key. If you have the key, type it. If not, you can choose I don’t have a product key. Follow the on-screen information to finish the clean installation.

Indeed, this method is helpful for some small-time periods. To speak it more clearly, it is unlikely to drastically change the situation if the error code 0142 is caused by the imminent hard drive failure. So, back up the current Windows OS is also necessary and then replace the hard drive with a new one.

Replace Hard Drive: SSD (Recommended)

If your computer is under warranty (your manufacturer warranty usually covers a failed HDD), you can contact Dell support with the error and they will offer you a new hard drive. If not, you should pay some money for a new hard drive from Amazon. The hard drive brand is not the only factor you need to consider in this situation. The type of hard drive is also needed to be thought twice.

It is highly recommended that you choose an SSD (solid-state drive) as the system drive instead of the HDD (hard disk drive). The reason is that the latter’s physical structure (spinning platters and moving heads) indicates that this kind of drive is more prone to failure. Furthermore, compared with HDDs, SSDs boast higher performance and this could improve your computer experience.

To upgrade to SSD with ease, please read the post Easily Migrate Windows 10 to SSD without Reinstalling OS Now.

Are you bothered by the irritating Dell error code 2000-0142 after conducting diagnostics? This post shows the reasons behind this error and the corresponding solutions.Click to Tweet

Disk failure is really a disaster! In your daily use, you should pay attention to the signs that indicate imminent hard drive failure.

Bottom Line

Hope the mentioned fixes can help you get rid of the hard drive error code 2000-0142. Here we would like to emphasize taking care of the daily use of hard disk.

If you have any doubts about the mentioned solutions to the error code 2000-0142, please leave them in the following comment zone or you can directly contact us via [email protected]. We will reply to you ASAP.

Are you bothered by the Dell error code 2000-0142? Why does this Dell error code appear? What’s the indication of this error code? What should you do when this error code shows up? In this post, MiniTool will outline the causes and influences of the error code 0142 and show what to do when this error code shows up.

Reasons for Dell Error Code 2000-0142

Many users reported that they ran into the error code 2000-0142 when they ran PSA diagnostics for some issues like BSOD.

Further reading:

Dell computers feature a comprehensive PSA (Pre-boot System Analysis), also known as ePSA. This feature tests all the hardware on the system, including memory, hard drive, fan, and input devices.

To run the diagnostic, you just need to restart your computer and press the F12 key to get into the boot menu, and then highlight Diagnostics on the boot menu and hit the Enter key.

This PSA/ePSA diagnostic error code means that Dell PSA fails to read information from the hard drive and even indicates that your hard drive is failing or has failed.

What are the reasons behind this error code? There are three main causes.

Cause 1: Loose SATA connection cables.

Cause 2: Corrupt MBR and bad sectors on the hard drive.

Cause 3: Mechanical damage, overheating damage, mechanical damage, including broken reader head and broken spindles, etc.

After learning about the reasons behind the hard drive error code 2000-0142, you may have some clues about what to do.

Before showing the detailed tutorial on how to resolve Dell error code 2000-0142, you can try checking the SATA cables first. If you cannot complete that by yourself, you should ask for help from professionals. If you find that something is wrong with the cables, replace it with a new one and then check whether the error code appears again.

If the SATA cable is not the culprit behind the error code 0142, please try the following workarounds to revive the hard drive before replacing it.

Retrieve the Lost Data Caused by Error Code 2000-0142

It is wise to restore the data from the hard drive in case the following fixes cause the second damage. You may fail to boot your system normally when the error code 0142 appears. In this situation, it is highly recommended to try MiniTool Partition Wizard to restore the data from the likely damaged hard drive.

With this toolkit, you can easily make a bootable USB/CD/DVD and then retrieve the data. Refer to the following tutorial.

Step 1: Prepare a normal computer that is running the same OS with the problematic computer and a USB (make sure there is no important data saved on the storage device as the following steps will wipe all data that has been saved on it). Insert the USB to computer.

Step 2: Purchase MiniTool Partition Wizard by clicking the button below, install it on the normal computer and launch it to get its main interface.

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Step 3: Make a bootable USB by activating the Bootable Media feature of MiniTool Partition Wizard.

Step 4: When the creating process finishes, please remove the USB from the normal computer and then insert it to the problematic computer.

Step 5: Boot from the burned MiniTool Bootable USB. You will get the window of MiniTool PE Loader.

Step 6: When you access the main interface of the bootable MiniTool Partition Wizard, please click the Data Recovery feature displayed in the toolbar.

Step 7: On the Data Recovery window, please select the system-related partition from which you need to recover the data and then click the Scan button at the bottom. MiniTool Partition Wizard will start scanning the lost data

Step 8: Wait for the process finishing. Select the files for further use when the process is done and then click the Save button.

Note: It is suggested that you save the selected files to another storage, like USB or external hard drive as this hard drive seems to be failing.

Now, the important data has been retrieved and you can try the following methods to get rid of error code 0142. Please do not close this program as the specific methods below need to be completed via this toolkit.

Rebuild MBR and Repair the Existed Bad Sectors

From the above content, you may have noticed that corrupt MBR is one of the culprits behind the hard drive error code 2000-0142. You can also try MiniTool Partition Wizard to rebuild MBR. This way is the best choice if you do not have a Windows CD.

Note: Damaged MBR can be ascribed to the virus attack, mistake operations, or sudden power failure. Once the MBR is damaged, boot problems, including MBR error 3 and black screen will appear.

Now, let’s see how to rebuild MBR with MiniTool Partition Wizard.

Step 1: Select the system disk and then activate the Rebuild MBR feature from the left panel.

Step 2: Click the Apply button to execute this rebuilding.

This way is quite easy and convenient, right? There are also other ways to help you fix the damaged MBR. To figure out what they are, please read the following recommended article:

After rebuilding MBR, you can check whether there are bad sectors on your hard drive. To do that, you just need to click the Surface Test feature of MiniTool Partition Wizard.

Step 1: Highlight the hard drive you want to check in Disk Map and then click the Surface Test feature from the left panel.

Step 2: Click the Start Now button to start checking the selected disk health. After checking, this software will automatically show the test result.

Step 3: Check the test result. There are two test results:

• The result window just displays the green squares. This means that our hard drive is completely healthy without bad sectors.
• The result window displays green squares and red squares. This means that bad sectors emerge on your hard drive.

When running into the hard drive error code 2000-0142, it is likely that you will receive the second result. So, you need to repair these sectors by running the cmd command: chkdsk /f /r.

To run this command, you can launch the Command Console option on the window of MiniTool PE Loader.

When Command Prompt is launched, type the chkdsk/f/r command and then hit the Enter key to execute this command. Wait for the process coming to an end and the logical bad sectors can be repaired during the process.

Tip: Bad sectors can be divided into logical bad sectors and physical bad sectors. We can remove the former by running the above command. But can we remove the latter? You can check the answer by clicking Can We Remove Bad Sector from Hard Disk Permanently.

If this workaround helps you get rid of the error code 2000-0142, please back up the hard drive right now because this error you ran into indicates imminent disk failure.

We also recommend you to try MiniTool Partition Wizard to complete the hard disk backup. The built-in feature Clone Disk can help you move data from one drive to other storage devices with few steps, including hard drive, USB and SD card. Click the tutorial to finish this work.

Reinstall Windows

If the above way fails to work, you can try clean installation of Windows. This method will lead to data loss, so you should back up data important files before you reinstall Windows OS.

Once you complete the data backup, the following things you should prepare are:

• A normal PC with Internet connection.
• A black USB flash drive (at least 8GB).

Here is the tutorial on how to reinstall Windows OS (here take Windows 10 for example).

Step 1: Download Windows 10 Media Creation Tool by clicking the Download tool now button and then create installation media.

Step 2: After creating the Windows installation media, remove this drive from the computer and then connect it to the computer on which you want to install Windows.

Step 3: Restart the computer and boot from the USB. Wait for some minutes.

Step 4: On the Windows Setup window, select your preferred language, time, and keyboard. After that, click the Next button to continue.

Step 5: Click Install Now.

Step 6: Next, you are required to type the product key. If you have the key, type it. If not, you can choose I don’t have a product key. Follow the on-screen information to finish the clean installation.

Indeed, this method is helpful for some small-time periods. To speak it more clearly, it is unlikely to drastically change the situation if the error code 0142 is caused by the imminent hard drive failure. So, back up the current Windows OS is also necessary and then replace the hard drive with a new one.

Replace Hard Drive: SSD (Recommended)

If your computer is under warranty (your manufacturer warranty usually covers a failed HDD), you can contact Dell support with the error and they will offer you a new hard drive. If not, you should pay some money for a new hard drive from Amazon. The hard drive brand is not the only factor you need to consider in this situation. The type of hard drive is also needed to be thought twice.

It is highly recommended that you choose an SSD (solid-state drive) as the system drive instead of the HDD (hard disk drive). The reason is that the latter’s physical structure (spinning platters and moving heads) indicates that this kind of drive is more prone to failure. Furthermore, compared with HDDs, SSDs boast higher performance and this could improve your computer experience.

To upgrade to SSD with ease, please read the post Easily Migrate Windows 10 to SSD without Reinstalling OS Now.

Are you bothered by the irritating Dell error code 2000-0142 after conducting diagnostics? This post shows the reasons behind this error and the corresponding solutions.Click to Tweet

Disk failure is really a disaster! In your daily use, you should pay attention to the signs that indicate imminent hard drive failure.

Bottom Line

Hope the mentioned fixes can help you get rid of the hard drive error code 2000-0142. Here we would like to emphasize taking care of the daily use of hard disk.

If you have any doubts about the mentioned solutions to the error code 2000-0142, please leave them in the following comment zone or you can directly contact us via [email protected]. We will reply to you ASAP.

Error Code 2000-0142 FAQ

A Dell Error Code 0142 is one of the many ominous, obtuse, indecipherable boot menu error messages you might end up seeing if your PC isn’t cooperating with you. Unfortunately, a Dell error code 2000-0142 can have dire consequences. If you encounter this problem, you may end up needing to replace your computer’s hard disk drive (Dell support will provide a replacement if your computer is still under warranty; contact Dell support to see if your system is under warranty).

What Causes Dell Hard Drive Error Code 2000-0142?

When you encounter a Dell ePSA error code, Dell’s PSA (pre-startup assessment) tool help Dell PC owners figure out which hardware components are causing a PC to fail. Depending on where the point of failure is, the tool will spit out a specific error code related to the failure. These failures can be related to corrupted memory, CPU failure, or an inability of your hard drive to pass a self-test.

This third example is what the Dell error code 2000-0142, sometimes also seen as “error code 2000:0142,” means. Occasionally, a Dell error 0142 can simply be fixed by adjusting the SATA cables connecting the hard drive to the motherboard. Make sure this fix is the first thing you try if you encounter an ePSA code, such as error code 2000-0142.

Unfortunately, the most likely cause of the Dell ePSA error code 2000-0142 is a hard disk failure. If you hear your hard drive making strange noises (clicking, beeping, grinding) or failing to spin up, you’ll know for sure that your hard drive is dead. However, your hard disk drive may also die on your without making any obvious or strange noises.

It’s a big hassle getting a new hard drive on your system, reinstalling your operating system, and getting everything set back up the way you like it, but it isn’t hard. What is hard is dealing with any irreplaceable files, like family photos or business documents, you need to have retrieved from your broken hard drive.

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• Dell Error Code 0141
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Gillware’s data recovery lab has a special partnership with Dell. If you are a Dell user and can’t retrieve the files from your system due to a hard drive failure or logical issue like diagnostic error code 2000-0142, get in touch with us. Whether you’ve encountered this Dell error code 2000-0142 on your system, or if you have a different issue, we are more than happy to provide you with our financially risk-free data recovery services.

Dell Error Code 0142: How Gillware Fixes the Problem

Here’s a data recovery case study from our lab where we were able to fix Dell error code 0142.

• In this case, our client found that they could not start up their Dell PC due to boot failure.
• Using Dell’s PSA hardware diagnostic error tools, they encountered the Dell PSA error code 2000-0142.
• This particular PSA error code told the client that the 1 TB Samsung HDD inside their PC had failed – in this case, the code indicated a hard drive diagnostic error.
• The client took their hard drive to a local computer repair shop to see if anyone could salvage their data. The repair technicians then directed the client to us for our data recovery services.

After the hard drive arrived in our facility, it went straight over to our cleanroom for evaluation. Our cleanroom hard drive recovery engineers inspected the Samsung HDD to find the cause of its failure.

What they found, upon inspection, was that this 0142 error code had been caused by a failure of the magnetic read/write heads. The read/write heads are the hardest working components inside a hard drive. As such, they are also often the first components to fail.

The read/write heads themselves are tiny coils of copper resting on the ends of comparatively giant metal arms. A voice coil allows these arms to move up and down, carrying the heads just above the radius of the spinning disk platters. You will almost always find several heads in a modern HDD, stacked together to form a head stack array.

During normal operation, these heads float only a few nanometers above the platters. Electrical currents travel back and forth across the head stack arrays. This current can transmit and alter the magnetic field on small sectors of the platters. This process is how the heads perform both read and write operations to the hard drive.

Replacing Read/Write Heads to Fix Dell Error Code 0142

Replacing a hard drive’s failed read/write heads is a difficult and delicate procedure. Only professional hard drive data recovery experts should attempt it. Our engineers were able to find a compatible donor in our facility’s HDD donor library.

Sometimes it can take many sets of donor’s heads before our engineers find one that matches. This problem arises because individual hard drive calibrations are so unique that even donor heads from the same model of HDD may not perform adequately. Fortunately, it took only one set of read/write heads to get this Samsung hard drive into working condition.

Read/Write Heads Data Recovery Aftermath

After one set of replacement heads, our engineers could start reading data from the client’s HDD. The Samsung ST1000DL004 drive then went over to our logical imaging technicians. Using our proprietary data recovery tools, we made a forensic write-blocked image of the drive. We could perform logical analysis on this drive during the imaging process.

With the healthy replacement heads, we could read all of the hard drive’s file definitions. Once we had done that, we knew about all of the files on the disk the client needed recovering. We took advantage of the drive’s bitmap file so that we wouldn’t have to image the entire drive. By only imaging the used areas on the disk, we could save time and get the client their files faster.

Dell Error Code 0142: The Recovery Results

This data recovery case turned out to be a success. 99.9% of the client’s files on their hard drive lived inside only 8.4% of the device’s total capacity. There were a few unreadable sectors on the platters that got in the way of a perfect recovery. However, the client’s important business documents, including their most recent Quickbooks file, were pristine.

Our data recovery engineers then tested these files to make sure there was no corruption. After a request from the client, we presented them with a list of recovered files to look over. Our engineers rated this Dell error code 0142 data recovery case a high nine on our ten-point data recovery case rating scale.

Hard drive problems are pretty common in older laptops and sometimes in newer ones too. While the signs of a hard drive gone bad are quite easy to interpret (these include data corruption, extremely long boot/start-up time, slow read-write speeds, etc.), one needs to confirm that it is indeed the hard drive that is causing the said problems before running to the hardware store and buying a new replacement drive.

An easy way to confirm hard drive corruption is running a Pre-boot System Analysis (PSA) diagnostics test that is provided by most manufacturers. The ePSA or the Enhanced Pre-boot System Analysis test available on Dell computers checks all connected hardware to the system and includes sub-tests for memory, hard drive, fan and other input devices, etc. To run an ePSA test on your Dell system, restart your computer/laptop and keep pressing the F12 key until you enter the One-time boot menu. Finally, highlight Diagnostics and press enter.

Users performing an ePSA test often run into an error or two indicating disk failure/crash. The most common one is ‘Error Code 0142’ or ‘MSG: Error Code 2000-0142’.

If you are one of the unlucky Dell users that ran to the 2000-0142 diagnostic error, then you have come to the right place. In this article, we will be explaining the likely reasons for the said error and give you a couple of methods to fix Dell Diagnostic error 2000-0142 error.

What causes the Dell Diagnostic Error 2000-0142?

The ePSA diagnostic error code 2000-0142 implies that the hard disk drive (HDD) self-test was unsuccessful. In layman’s terms, the 2000-0142 error code means that the test failed to read information off your computer’s hard disk drive. Since there is trouble reading from the HDD, your computer may not start or will at least have some trouble booting up. The three most common reasons for the 2000-0142 diagnostic error are:

• Loose or incorrect SATA connections: SATA cables are used to connect your hard drive to your motherboard. An incorrect connection or a faulty/damaged cable will cause errors in reading data off your hard drive and therefore lead to the 2000-0142 error.
• Corrupt MBR: Hard drives store data on a platter surface which is divided into pie-shaped sectors and concentric tracks. The Master Boot Record (MBR) is the information contained in the very first sector of an HDD and it holds the location of the operating system. A corrupt MBR implies the PC can’t locate the OS and as a result, your computer will have difficulty or won’t boot up at all.
• Mechanical Damage: Damage in the form of a broken read-write head, spindle malfunction, cracked platter or any other damage to your hard drive can lead to the 2000-0142 error as data cannot be read.

9 out of 10 times, the arrival of the diagnostic error 2000-0142 suggests that your hard drive is nearing its end. So it is important for users to backup their data to avoid losing any of it whenever the dreaded day arrives. Below are a few methods that you can use to salvage your data from a terminal hard drive (repairing MBR and reinstalling Windows OS) and finally, what steps you should take in case the hard drive has already stopped working (replacing the HDD).

Method 1: Check SATA cables

Before moving forward to the more advanced methods, we will first ensure that the problem isn’t caused due to IDE or SATA cables. Open up your computer and unplug the cables connecting the hard drive to the motherboard. Slightly blow wind into the connecting ends of the cable to get rid of any dirt that might be clogging the connection. Plug the cables and the hard drive back in, perform an ePSA test, and check if 2000-0142 the error still persists.

You should also try using the SATA cables to connect another hard drive or connect the suspected hard drive into another system to pinpoint the cause of the error. If you have another set of SATA cables available, try using them to connect the hard drive and make sure what’s the root cause.

Method 2: Perform a ‘Disk Check’ in the command prompt to repair MBR

As mentioned earlier, the information about the location of your operating system is stored in the Master Boot Record and it helps the computer know where to load the OS from. If the issue is caused due to a corrupted MBR, this method will help you recover any data.

If this works, we recommend that you backup your data to a brand new hard drive immediately, since the error you experienced indicates an approaching disk failure. You will need a bootable Windows disk to continue with this method – How to Create Windows 10 Bootable USB Flash Drive

1. Before you start the computer, insert the Windows installation disc in the disc drive.

2. Once you see the prompt, press the required key. Alternatively, on startup, press F8 and choose DVD drive from the boot menu.

3. One by one, select the language to install, time and currency format, and Keyboard or input method, then click on ‘Next’.

4. An ‘Install Windows’ window will pop up, click on ‘Repair your computer’.

5. In the ‘System Recovery Options’, select the operating system that you want to repair. Once it is highlighted, click on ‘Next’.

6. In the following dialogue box, choose the ‘Command Prompt’ as the recovery tool.

7. Once the Command Prompt window opens up, type ‘chkdsk /f /r’ and press enter. This will fix any bad sectors on the hard drive platter and repair the corrupt data.

Once the process ends, remove the Windows installation disc and switch on your computer. Check if the Dell Diagnostic Error 2000-0142 is still persisting or not.

Also Read: Does Quest Diagnostics Take Walk Ins?

Method 3: Fix boot and rebuild BCD

1. Open Command prompt and type the following commands one by one & hit enter:

bootrec.exe /rebuildbcd
bootrec.exe /fixmbr
bootrec.exe /fixboot

2. After completing each command successfully type exit.

3. Restart your PC to see if you boot to windows.

4. If you get an error in the above method then try this:

bootsect /ntfs60 C: (replace the drive letter with your boot drive letter)

5. And again try the above commands which failed earlier.

Also Read: 7 Ways to Fix Dell Touchpad Not Working

Method 4: Use MiniTool Partition Wizard to Backup Data and Repair MBR

Similar to the previous method, we will be creating a bootable USB or disc drive to help us retrieve data from the corrupt hard drive. Although, instead of creating a bootable Windows drive, we will be creating a bootable media drive for MiniTool Partition Wizard. The application is a partition management software for hard drives and is widely used for various hard drive related activities.

1. You will first need to find a computer running on the same OS as the problematic computer containing the corrupt hard drive. Connect an empty USB drive to the working computer.

2. Now, head over to Best Free Partition Manager for Windows | MiniTool Partition Wizard Free, download and install the required software on the working computer.

3. Once installed, launch the application and click on the Bootable Media feature present at the top right corner to make a bootable media drive. Unplug the USB drive once the bootable media drive is ready and plug it into the other computer.

4. When prompted, tap the required key to enter the BIOS menu and select the plugged in USB drive to boot from.

5. In the MiniTool PE Loader screen, click on Partition Wizard at the top of the list. This will launch the main user interface of MiniTool Partition Wizard.

6. Click on Data Recovery in the toolbar.

7. In the following Data Recovery window, select the partition from which data is to be recovered and click on Scan.

8. Select the files you would like to recover and click on the Save button.

Also, save the required files in a separate external hard drive or USB drive.

While we have the MiniTool Partition Wizard open, we can also try to repair the MBR through it. The process is simpler than the first method and only takes a few clicks.

1. Start by selecting the system disk in the Disk Map and then click on the Rebuild MBR option present in the left panel under Check disk.

2. Click on the Apply option at the top of the windows to start rebuilding.

Once the application finishes rebuilding the MBR, perform a surface test to check for any bad sectors on the hard drive platter.

Select the hard drive that you just rebuild the MBR for and click on the Surface test in the left panel. On the following screen, click on Start Now.  It’s likely that the results window will display both green and red squares. Red squares imply that there are a few bad sectors. To repair them, open Command Console of MiniTool Partition Wizard, type chkdsk/f/r and press enter.

Method 5: Reinstall Windows

If both the above methods failed, you should consider reinstalling windows. It may sound extreme at first but the process is not difficult at all. It can also help when your Windows is misbehaving or running slow.  Reinstalling Windows will also correct any corrupt windows files and a corrupt or missing Master Boot Record data.

Before you start the reinstallation process, make sure you have all your important files backed up as reinstalling the OS formats all your existing data.

You will require a PC with a strong internet connection and a USB flash drive with at least 8GB of free space. Follow the steps to do a clean installation of Windows 10 and plug the bootable USB drive in the computer on which you wish to reinstall windows. Boot from the connected USB and follow the on-screen prompts to reinstall Windows.

Method 6: Replace your Hard Drive Disk

If neither performing a disk checkup nor reinstalling windows worked for you, your disk may be experiencing permanent failure and needs replacement.

If your system is under warranty, Dell’s support will replace the drive free of cost once you contact and inform them about this error. To check if your system is under warranty, visit Warranty & Contracts. If not, you can do it yourself.

The hard disk replacement process is easy but it differs from model to model, a simple internet search will let you know how to replace yours. You will need to buy a hard drive, we recommend that you buy a Solid State Drive (SSD) instead of a Hard Disk Drive (HDD). HDDs have moving heads and spinning platters, which makes them more prone to failure, usually after 3 to 5 years of use. Moreover, SSDs boast higher performance and may improve your computer’s experience.

Before you start the replacement process, make sure all your data is properly backed up. Remember to disconnect any telephone cables, USB cables, or networks from your system. Also, unplug the power cord.

Recommended: How to Change the Primary & Secondary Monitor on Windows

We hope you were able to fix Dell Diagnostic Error 2000-0142 on your system without losing any important data!