12.12.2011
Вопрос:
Здравствуйте. Есть аппарат Xerox WorkCentre Pro 128.
Последнее время часто стала появляться ошибка 062-380, помогает перезагрузка (по питанию), но иногда это необходимо сделать раз 5-10. Ошибка появляется в основном, когда МФУ выходит из режима safemode. Что это может быть и как с этим бороться?
p.s. зеркала визуально чистые
Ответ:
062-380 — неисправность в блоке сканера. Нужно проверить лампу, объектив, зеркало. Обратитесь в сервисный центр.
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NOTE: Execute the IIT diagnosis and then call NVM location [715-030] again (press the
Change Settings button) to check the value (diagnosis result).
Table 1 LED
Current value
Component Name
00
Not applicable (No errors)
01
LED Lamp PWB
02
CCD Lens Assembly
03
CCD Flexible Flat Cable
10
LED Lamp Flexible Flat Cable
12
IIT-ESS Video Cable
14
IIT-ESS I/O Cable
17
LVPS-IIT/Fax Power Cable (DC Harness)
4.
After replacing the appropriate parts, again change the value for NVM location [715-030]
to «1» and then execute «NVM Write».
5.
Check that the current value column becomes «000».
6.
If the problem persists after performing the above procedure, continue and check the fol-
lowing:
•
LED Lamp broken:
Component Control
•
Check the Flat Cable between the LED Lamp PWB
J723
for open circuits, short circuits, and poor contacts (especially, check whether
the Flat Cable was inserted in a skewed manner).
•
Check the Flat Cable between the CCD Lens Assembly
J710
for open circuits, short circuits, and poor contacts (especially, check whether
the Flat Cable was inserted in a skewed manner).
•
The coaxial cable between the IIT PWB
open circuit, short circuit, and poor contact
Initial Issue
WorkCentre 5335 Family Service Documentation
PL No.
—
PL 1.4
PL 1.2
PL 1.2
PL 1.4
PL 18.4
PL 18.4
PL 18.4
[062-002]
(PL
1.2)
P/J7001
and the IIT PWB
P/J700
and the IIT PWB
P/J7191
and the ESS PWB
P/J336
BUS Updated 12/2011
BSD-ON:
BSD 6.1 — Document Illumination
BSD-ON:
BSD 6.6 — Image Input
Insufficient lamp brightness was detected when performing AGC.
NOTE: When turning the power OFF, turn OFF the power switch first and then the main power
switch.
Initial Actions
Check the light path for any obstacle, and the lamp, the lens, the mirror and the White Correct-
ing Plate for deterioration or contamination.
Procedure
1.
Turn the power ON and enter the Diag mode. Change the value for NVM location [715-
030] to «1» and then execute «NVM Write».
2.
A 3 or 4-digit number is displayed in the current value column.
3.
Check the upper 1 or 2 digits, or the lower 2 digits using the following table and replace
the appropriate parts.
Sample Display
•
110 (3-digit display):
P/
LED Lamp PWB failure and LED Lamp Flexible Flat Cable is damaged or has poor
contact.
P/
(The first digit «1» in «110» is the upper digit, which indicates the LED Lamp PWB («0»
in «01» is not displayed). The lower 2 digits «10» indicates the LED Lamp Flexible Flat
Cable.)
for
•
1000 (4-digit display):
The LED Lamp Flexible Flat Cable is damaged or has poor contact.
(The first 2 digits «10» in «1000» are the upper digits, which indicates the LED Lamp
Flexible Flat Cable. The lower 2 digits «00» indicates that nothing is applicable (no
failures).)
07/2011
2-779
Status Indicator RAPs
062-371, 062-380
Thanks: 0
Likes: 0
Dislikes: 0
-
04-08-2013
#1
I really need some help on this one. I have a Xerox 4110 with a fault code 062-380. I have cleaned the optics and white strip. I have re-initialized the system more than once. If I turn the unit off, and unplug it, it will come ready, but if I restart it, the code comes back. The manual says to change the ccd and lens. I want to know if anyone has had this problem and if there is something I can do before ordering the expensive parts the manual says I need.
-
04-09-2013
#2
Re: 4110 Code 062-380
You might have a bad CCD. Check the optics cooling fans also.
-
04-09-2013
#3
Re: 4110 Code 062-380
Reseat CCD and IPS cabling. Retry. If problem returns, replace the CCD.
I have had this once on a 4112. I replaced the CCD and that took care of the problem.
-
04-10-2013
#4
Field Supervisor
500+ Posts
- Rep Power
- 40
Re: 4110 Code 062-380
it is the ccd lens assembly also the copy bottom is not activated, just replace the lens assembly it should resolve the fault code.
Get your facts first, and then you can distort them as much as you please.
-
04-15-2013
#5
Re: 4110 Code 062-380
Thanks guys, the lens/ccd kit worked.
-
05-15-2016
#6
Senior Tech
100+ Posts
- Rep Power
- 27
Re: 4110 Code 062-380
Hi,
Could anyone share with me the part # for this CCD assy?
Thank You
-
05-21-2016
#7
Junior Member
- Rep Power
- 0
Re: 4110 Code 062-380
Originally Posted by vishop
Hi,
Could anyone share with me the part # for this CCD assy?
Thank You
604k21506 p/n
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Кто сейчас на форуме
Сейчас этот форум просматривают: нет зарегистрированных пользователей и гости: 11
NOTE: Execute the IIT diagnosis and then call NVM location [715-030] again (press the
Change Settings button) to check the value (diagnosis result).
Table 1 LED
Current value
Component Name
00
Not applicable (No errors)
01
LED Lamp PWB
02
CCD Lens Assembly
03
CCD Flexible Flat Cable
10
LED Lamp Flexible Flat Cable
12
IIT-ESS Video Cable
14
IIT-ESS I/O Cable
17
LVPS-IIT/Fax Power Cable (DC Harness)
4.
After replacing the appropriate parts, again change the value for NVM location [715-030]
to «1» and then execute «NVM Write».
5.
Check that the current value column becomes «000».
6.
If the problem persists after performing the above procedure, continue and check the fol-
lowing:
•
LED Lamp broken:
Component Control
•
Check the Flat Cable between the LED Lamp PWB
J723
for open circuits, short circuits, and poor contacts (especially, check whether
the Flat Cable was inserted in a skewed manner).
•
Check the Flat Cable between the CCD Lens Assembly
J710
for open circuits, short circuits, and poor contacts (especially, check whether
the Flat Cable was inserted in a skewed manner).
•
The coaxial cable between the IIT PWB
open circuit, short circuit, and poor contact
Initial Issue
WorkCentre 5335 Family Service Documentation
PL No.
—
PL 1.4
PL 1.2
PL 1.2
PL 1.4
PL 18.4
PL 18.4
PL 18.4
[062-002]
(PL
1.2)
P/J7001
and the IIT PWB
P/J700
and the IIT PWB
P/J7191
and the ESS PWB
P/J336
BUS Updated 12/2011
BSD-ON:
BSD 6.1 — Document Illumination
BSD-ON:
BSD 6.6 — Image Input
Insufficient lamp brightness was detected when performing AGC.
NOTE: When turning the power OFF, turn OFF the power switch first and then the main power
switch.
Initial Actions
Check the light path for any obstacle, and the lamp, the lens, the mirror and the White Correct-
ing Plate for deterioration or contamination.
Procedure
1.
Turn the power ON and enter the Diag mode. Change the value for NVM location [715-
030] to «1» and then execute «NVM Write».
2.
A 3 or 4-digit number is displayed in the current value column.
3.
Check the upper 1 or 2 digits, or the lower 2 digits using the following table and replace
the appropriate parts.
Sample Display
•
110 (3-digit display):
P/
LED Lamp PWB failure and LED Lamp Flexible Flat Cable is damaged or has poor
contact.
P/
(The first digit «1» in «110» is the upper digit, which indicates the LED Lamp PWB («0»
in «01» is not displayed). The lower 2 digits «10» indicates the LED Lamp Flexible Flat
Cable.)
for
•
1000 (4-digit display):
The LED Lamp Flexible Flat Cable is damaged or has poor contact.
(The first 2 digits «10» in «1000» are the upper digits, which indicates the LED Lamp
Flexible Flat Cable. The lower 2 digits «00» indicates that nothing is applicable (no
failures).)
07/2011
2-779
Status Indicator RAPs
062-371, 062-380
NOTE: Execute the IIT diagnosis and then call NVM location [715-030] again (press the
Change Settings button) to check the value (diagnosis result).
Table 1 LED
Current value
Component Name
00
Not applicable (No errors)
01
LED Lamp PWB
02
CCD Lens Assembly
03
CCD Flexible Flat Cable
10
LED Lamp Flexible Flat Cable
12
IIT-ESS Video Cable
14
IIT-ESS I/O Cable
17
LVPS-IIT/Fax Power Cable (DC Harness)
4.
After replacing the appropriate parts, again change the value for NVM location [715-030]
to «1» and then execute «NVM Write».
5.
Check that the current value column becomes «000».
6.
If the problem persists after performing the above procedure, continue and check the fol-
lowing:
•
LED Lamp broken:
Component Control
•
Check the Flat Cable between the LED Lamp PWB
J723
for open circuits, short circuits, and poor contacts (especially, check whether
the Flat Cable was inserted in a skewed manner).
•
Check the Flat Cable between the CCD Lens Assembly
J710
for open circuits, short circuits, and poor contacts (especially, check whether
the Flat Cable was inserted in a skewed manner).
•
The coaxial cable between the IIT PWB
open circuit, short circuit, and poor contact
Initial Issue
WorkCentre 5335 Family Service Documentation
PL No.
—
PL 1.4
PL 1.2
PL 1.2
PL 1.4
PL 18.4
PL 18.4
PL 18.4
[062-002]
(PL
1.2)
P/J7001
and the IIT PWB
P/J700
and the IIT PWB
P/J7191
and the ESS PWB
P/J336
BUS Updated 12/2011
BSD-ON:
BSD 6.1 — Document Illumination
BSD-ON:
BSD 6.6 — Image Input
Insufficient lamp brightness was detected when performing AGC.
NOTE: When turning the power OFF, turn OFF the power switch first and then the main power
switch.
Initial Actions
Check the light path for any obstacle, and the lamp, the lens, the mirror and the White Correct-
ing Plate for deterioration or contamination.
Procedure
1.
Turn the power ON and enter the Diag mode. Change the value for NVM location [715-
030] to «1» and then execute «NVM Write».
2.
A 3 or 4-digit number is displayed in the current value column.
3.
Check the upper 1 or 2 digits, or the lower 2 digits using the following table and replace
the appropriate parts.
Sample Display
•
110 (3-digit display):
P/
LED Lamp PWB failure and LED Lamp Flexible Flat Cable is damaged or has poor
contact.
P/
(The first digit «1» in «110» is the upper digit, which indicates the LED Lamp PWB («0»
in «01» is not displayed). The lower 2 digits «10» indicates the LED Lamp Flexible Flat
Cable.)
for
•
1000 (4-digit display):
The LED Lamp Flexible Flat Cable is damaged or has poor contact.
(The first 2 digits «10» in «1000» are the upper digits, which indicates the LED Lamp
Flexible Flat Cable. The lower 2 digits «00» indicates that nothing is applicable (no
failures).)
07/2011
2-779
Status Indicator RAPs
062-371, 062-380