При архивации ошибка при доступе к удаленной общей папке

All replies

• Hi Grinch，

  Could you please specify your issue with more details？

  What’s the OS for the server? Any roles installed, DPM server？ You use general build-in feature windows server backup（WSB)? Schedule the backup or do the once backup?

  What’s the error message in the event viewer?

  Please try to backup to another network location, same error?

  If you create a backup to a remote shared folder that already contains a backup, if the backup process fails, you might be left without any backups. 

  By the way, if you do the customer backup to the local driver, could that work?

  Best Regards,

  Mary 

  ---

  Please remember to mark the replies as answers if they help.
  If you have feedback for TechNet Subscriber Support, contact
  tnmff@microsoft.com.

• OS: Windows Server 16

  No DPM deployed. Eventually…

  One time backup to external usb disk. Will try a NAS folder to see the results. 

  Something with the server permissions to access a folder. We have AD sync to Office 365. Just names/passwords sync from local network desktop.

  With a quick check AD sync is no longer working after the update.

  Let me know of the Events logs will help

  ****Output from the Windows Server Backup below *****

  ___________________________________________

  Writer Failures
  Writer Id: {A65FAA63-5EA8-4EBC-9DBD-A0C4DB26912A}
  Instance Id: {85467A68-3A44-4648-973A-965605AE7834}
  Writer Name: SqlServerWriter
  Writer State: 8
  Failure Result: 800423F4
  Application Result: 1
  Application Message: (null)
     Component: master
     Logical Path: CASTLESERVERLOCALDB#SH6D8FE0
     Component Result: 800423F4
     Component Message: (null)
         File Spec: C:UsersAAD_9d9309968432AppDataLocalMicrosoftMicrosoft SQL Server Local DBInstancesADSyncmaster.mdf Recursive: 0
         File Spec: C:UsersAAD_9d9309968432AppDataLocalMicrosoftMicrosoft SQL Server Local DBInstancesADSyncmastlog.ldf Recursive: 0
     Component: model
     Logical Path: CASTLESERVERLOCALDB#SH6D8FE0
     Component Result: 800423F4
     Component Message: (null)
         File Spec: C:UsersAAD_9d9309968432AppDataLocalMicrosoftMicrosoft SQL Server Local DBInstancesADSyncmodel.mdf Recursive: 0
         File Spec: C:UsersAAD_9d9309968432AppDataLocalMicrosoftMicrosoft SQL Server Local DBInstancesADSyncmodellog.ldf Recursive: 0
     Component: msdb
     Logical Path: CASTLESERVERLOCALDB#SH6D8FE0
     Component Result: 800423F4
     Component Message: (null)
         File Spec: C:UsersAAD_9d9309968432AppDataLocalMicrosoftMicrosoft SQL Server Local DBInstancesADSyncMSDBData.mdf Recursive: 0
         File Spec: C:UsersAAD_9d9309968432AppDataLocalMicrosoftMicrosoft SQL Server Local DBInstancesADSyncMSDBLog.ldf Recursive: 0
     Component: ADSync
     Logical Path: CASTLESERVERLOCALDB#SH6D8FE0
     Component Result: 800423F4
     Component Message: (null)
         File Spec: C:Program FilesMicrosoft Azure AD SyncDataADSync.mdf Recursive: 0
         File Spec: C:Program FilesMicrosoft Azure AD SyncDataADSync_log.LDF Recursive: 0
  *——————————*

  Backup of volume C: has failed. Windows Backup encountered an error when accessing the remote shared folder. Please retry the operation after making sure that the remote shared folder is available and accessible.

  **************************************************************************************

• Hi,

  Could you please also try to check the event viewer for more information about windows server backup

  You could open Event Viewer from the Administrative Tools folder.

  2. Go to Applications and Services Logs.

  3. Expand Microsoft > Windows > Backup.

  Please also monitor to backup external drive.

  And according to your logs, you backup to Azure? Please also confirm with the Azure forum, the connection is fine.

  https://social.msdn.microsoft.com/forums/azure/en-US/home?forum=windowsazureonlinebackup

  Best Regards,

  Mary

  ---

  Please remember to mark the replies as answers if they help.
  If you have feedback for TechNet Subscriber Support, contact
  tnmff@microsoft.com.

• Same message when backing up to the NAS

  No We Dont Do any data backup to Azure. 

  Output from Event Viewer: Backup 

  ++++++++++++++++++++++++++++++++++

  Log Name:      Microsoft-Windows-Backup
  Source:        Microsoft-Windows-Backup
  Date:          1/15/2018 8:09:15 AM
  Event ID:      5
  Task Category: None
  Level:         Error
  Keywords:      
  User:          SYSTEM
  Computer:      CastleServer.castlemgmt.com
  Description:
  The backup operation that started at ‘‎2018‎-‎01‎-‎15T13:08:07.861842100Z’ has failed with following error code ‘0x807800C5’ (There was a failure in preparing the backup image of one of the volumes in the backup set.). Please review the event details for a
  solution, and then rerun the backup operation once the issue is resolved.
  Event Xml:
  <Event xmlns=»http://schemas.microsoft.com/win/2004/08/events/event»>
    <System>
      <Provider Name=»Microsoft-Windows-Backup» Guid=»{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}» />
      <EventID>5</EventID>
      <Version>3</Version>
      <Level>2</Level>
      <Task>0</Task>
      <Opcode>0</Opcode>
      <Keywords>0x4000000000000000</Keywords>
      <TimeCreated SystemTime=»2018-01-15T13:09:15.685578900Z» />
      <EventRecordID>44</EventRecordID>
      <Correlation />
      <Execution ProcessID=»6684″ ThreadID=»5148″ />
      <Channel>Microsoft-Windows-Backup</Channel>
      <Computer>CastleServer.castlemgmt.com</Computer>
      <Security UserID=»S-1-5-18″ />
    </System>
    <EventData>
      <Data Name=»BackupTemplateID»>{FDA7D107-3BDB-45BE-A0D4-40B2ED74818D}</Data>
      <Data Name=»HRESULT»>0x807800c5</Data>
      <Data Name=»DetailedHRESULT»>0x80780081</Data>
      <Data Name=»ErrorMessage»>%%2155348165</Data>
      <Data Name=»BackupState»>12</Data>
      <Data Name=»BackupTime»>2018-01-15T13:08:07.861842100Z</Data>
      <Data Name=»BackupTarget»>CastlefsitBackupsWindowsServerBackup</Data>
      <Data Name=»NumOfVolumes»>4</Data>
      <Data Name=»VolumesInfo»>&lt;VolumeInfo&gt;&lt;VolumeInfoItem Name=»System Reserved» OriginalAccessPath=»» State=»12″ HResult=»-2139619199″ DetailedHResult=»0″ PreviousState=»9″
  IsCritical=»1″ IsIncremental=»0″ BlockLevel=»1″ HasFiles=»0″ HasSystemState=»1″ IsCompacted=»0″ IsPruned=»0″ IsRecreateVhd=»0″ FullBackupReason=»2″ DataTransferred=»0″
  NumUnreadableBytes=»0″ TotalSize=»0″ TotalNoOfFiles=»0″ Flags=»554″ BackupTypeDetermined=»1″ SSBTotalNoOfFiles=»0″ SSBTotalSizeOnDisk=»0″ /&gt;&lt;VolumeInfoItem Name=»C:»
  OriginalAccessPath=»C:» State=»15″ HResult=»-2139619228″ DetailedHResult=»0″ PreviousState=»0″ IsCritical=»1″ IsIncremental=»0″ BlockLevel=»1″ HasFiles=»0″ HasSystemState=»1″
  IsCompacted=»0″ IsPruned=»0″ IsRecreateVhd=»0″ FullBackupReason=»2″ DataTransferred=»0″ NumUnreadableBytes=»0″ TotalSize=»0″ TotalNoOfFiles=»0″ Flags=»3624″ BackupTypeDetermined=»1″
  SSBTotalNoOfFiles=»0″ SSBTotalSizeOnDisk=»0″ /&gt;&lt;VolumeInfoItem Name=»D:» OriginalAccessPath=»D:» State=»15″ HResult=»-2139619228″ DetailedHResult=»0″ PreviousState=»0″
  IsCritical=»0″ IsIncremental=»0″ BlockLevel=»1″ HasFiles=»0″ HasSystemState=»0″ IsCompacted=»0″ IsPruned=»0″ IsRecreateVhd=»0″ FullBackupReason=»2″ DataTransferred=»0″
  NumUnreadableBytes=»0″ TotalSize=»0″ TotalNoOfFiles=»0″ Flags=»8″ BackupTypeDetermined=»1″ SSBTotalNoOfFiles=»0″ SSBTotalSizeOnDisk=»0″ /&gt;&lt;VolumeInfoItem Name=»E:»
  OriginalAccessPath=»E:» State=»15″ HResult=»-2139619228″ DetailedHResult=»0″ PreviousState=»0″ IsCritical=»0″ IsIncremental=»0″ BlockLevel=»1″ HasFiles=»0″ HasSystemState=»0″
  IsCompacted=»0″ IsPruned=»0″ IsRecreateVhd=»0″ FullBackupReason=»2″ DataTransferred=»0″ NumUnreadableBytes=»0″ TotalSize=»0″ TotalNoOfFiles=»0″ Flags=»8″ BackupTypeDetermined=»1″
  SSBTotalNoOfFiles=»0″ SSBTotalSizeOnDisk=»0″ /&gt;&lt;/VolumeInfo&gt;</Data>
      <Data Name=»SourceSnapStartTime»>2018-01-15T13:08:07.851815100Z</Data>
      <Data Name=»SourceSnapEndTime»>2018-01-15T13:09:02.446536700Z</Data>
      <Data Name=»PrepareBackupStartTime»>&lt;TimesList&gt;&lt;Time Time=»2018-01-15T13:09:10.626Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z»
  /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»PrepareBackupEndTime»>&lt;TimesList&gt;&lt;Time Time=»2018-01-15T13:09:10.636Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z»
  /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»BackupWriteStartTime»>&lt;TimesList&gt;&lt;Time Time=»2018-01-15T13:09:10.638Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z»
  /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»BackupWriteEndTime»>&lt;TimesList&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z»
  /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»TargetSnapStartTime»>1601-01-01T00:00:00.000000000Z</Data>
      <Data Name=»TargetSnapEndTime»>1601-01-01T00:00:00.000000000Z</Data>
      <Data Name=»DVDFormatStartTime»>&lt;TimesList&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»DVDFormatEndTime»>&lt;TimesList&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»MediaVerifyStartTime»>&lt;TimesList&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»MediaVerifyEndTime»>&lt;TimesList&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»BackupPreviousState»>9</Data>
      <Data Name=»ComponentStatus»>&lt;ComponentStatus&gt;&lt;/ComponentStatus&gt;</Data>
      <Data Name=»ComponentInfo»>&lt;ComponentInfo&gt;&lt;/ComponentInfo&gt;</Data>
      <Data Name=»SSBEnumerateStartTime»>1601-01-01T00:00:00.000000000Z</Data>
      <Data Name=»SSBEnumerateEndTime»>1601-01-01T00:00:00.000000000Z</Data>
      <Data Name=»SSBVhdCreationStartTime»>1601-01-01T00:00:00.000000000Z</Data>
      <Data Name=»SSBVhdCreationEndTime»>1601-01-01T00:00:00.000000000Z</Data>
      <Data Name=»SSBBackupStartTime»>1601-01-01T00:00:00.000000000Z</Data>
      <Data Name=»SSBBackupEndTime»>1601-01-01T00:00:00.000000000Z</Data>
      <Data Name=»SystemStateBackup»>&lt;SystemState IsPresent=»1″ HResult=»-2139619131″ DetailedHResult=»-2139619199″ /&gt;</Data>
      <Data Name=»BMR»>&lt;BMR IsPresent=»1″ HResult=»-2139619199″ DetailedHResult=»0″ /&gt;</Data>
      <Data Name=»VssFullBackup»>false</Data>
      <Data Name=»UserInputBMR»>true</Data>
      <Data Name=»UserInputSSB»>true</Data>
      <Data Name=»BackupSuccessLogPath»>C:WindowsLogsWindowsServerBackupBackup-15-01-2018_13-08-07.log</Data>
      <Data Name=»BackupFailureLogPath»>C:WindowsLogsWindowsServerBackupBackup_Error-15-01-2018_13-08-07.log</Data>
      <Data Name=»EnumerateBackupStartTime»>&lt;TimesList&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z»
  /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»EnumerateBackupEndTime»>&lt;TimesList&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z»
  /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»PruneBackupStartTime»>&lt;TimesList&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z»
  /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»PruneBackupEndTime»>&lt;TimesList&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z»
  /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»BackupFlags»>0xd</Data>
      <Data Name=»ComponentInfoSummary»>&lt;ComponentInfoSummary ComponentInfoArrayPresent=»1″ TotalComponents=»0″ SucceededComponents=»0″ /&gt;</Data>
    </EventData>
  </Event>

  +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

• • Edited by

    Thursday, January 18, 2018 7:33 AM

• This is resolved.

  Shadow Copy Storage association
     For volume: (C:)?Volume{b9278ec9-0000-0000-0000-501f00000000}
     Shadow Copy Storage volume: (C:)?Volume{b9278ec9-0000-0000-0000-501f00000000}
     Used Shadow Copy Storage space: 33.7 GB (3%)
     Allocated Shadow Copy Storage space: 38.2 GB (4%)
     Maximum Shadow Copy Storage space: 93.1 GB (10%)

  This is the update that knocked things out of wack.

  https://www.catalog.update.microsoft.com/ScopedViewInline.aspx?updateid=685f03c4-8329-4a6e-bb32-9558abca8906

  I changed out the usb backup drive

  Formatted a new one.

  Restore from the system only from a previous backup. Ran Windows updates

  Removed all backup operators. Restart. Added them back.

  Backup went thru without errors.

  Now to just have to check why our Carbonite Cloud Backup is not working.

  • Proposed as answer by
    Mary Dong
    Friday, January 19, 2018 2:59 AM

• Hi,

  Please also contact the Carbonite Cloud side for more suggestion.

  And glad that you figure out and you could also mark the helpful reply as the answer for anyone else to do a reference.

  Best Regards,

  Mary

  ---

  Please remember to mark the replies as answers if they help.
  If you have feedback for TechNet Subscriber Support, contact
  tnmff@microsoft.com.

  • Edited by
    Mary Dong
    Friday, January 19, 2018 3:20 AM

• Hi Grinch

  We are experiencing the same issue.

  I’m not sure I understand your solution. Can you detail what exactly resolved the issue? 

• did you resolve this issue Rick?

All replies

• Hi Grinch，

  Could you please specify your issue with more details？

  What’s the OS for the server? Any roles installed, DPM server？ You use general build-in feature windows server backup（WSB)? Schedule the backup or do the once backup?

  What’s the error message in the event viewer?

  Please try to backup to another network location, same error?

  If you create a backup to a remote shared folder that already contains a backup, if the backup process fails, you might be left without any backups. 

  By the way, if you do the customer backup to the local driver, could that work?

  Best Regards,

  Mary 

  ---

  Please remember to mark the replies as answers if they help.
  If you have feedback for TechNet Subscriber Support, contact
  tnmff@microsoft.com.

• OS: Windows Server 16

  No DPM deployed. Eventually…

  One time backup to external usb disk. Will try a NAS folder to see the results. 

  Something with the server permissions to access a folder. We have AD sync to Office 365. Just names/passwords sync from local network desktop.

  With a quick check AD sync is no longer working after the update.

  Let me know of the Events logs will help

  ****Output from the Windows Server Backup below *****

  ___________________________________________

  Writer Failures
  Writer Id: {A65FAA63-5EA8-4EBC-9DBD-A0C4DB26912A}
  Instance Id: {85467A68-3A44-4648-973A-965605AE7834}
  Writer Name: SqlServerWriter
  Writer State: 8
  Failure Result: 800423F4
  Application Result: 1
  Application Message: (null)
     Component: master
     Logical Path: CASTLESERVERLOCALDB#SH6D8FE0
     Component Result: 800423F4
     Component Message: (null)
         File Spec: C:UsersAAD_9d9309968432AppDataLocalMicrosoftMicrosoft SQL Server Local DBInstancesADSyncmaster.mdf Recursive: 0
         File Spec: C:UsersAAD_9d9309968432AppDataLocalMicrosoftMicrosoft SQL Server Local DBInstancesADSyncmastlog.ldf Recursive: 0
     Component: model
     Logical Path: CASTLESERVERLOCALDB#SH6D8FE0
     Component Result: 800423F4
     Component Message: (null)
         File Spec: C:UsersAAD_9d9309968432AppDataLocalMicrosoftMicrosoft SQL Server Local DBInstancesADSyncmodel.mdf Recursive: 0
         File Spec: C:UsersAAD_9d9309968432AppDataLocalMicrosoftMicrosoft SQL Server Local DBInstancesADSyncmodellog.ldf Recursive: 0
     Component: msdb
     Logical Path: CASTLESERVERLOCALDB#SH6D8FE0
     Component Result: 800423F4
     Component Message: (null)
         File Spec: C:UsersAAD_9d9309968432AppDataLocalMicrosoftMicrosoft SQL Server Local DBInstancesADSyncMSDBData.mdf Recursive: 0
         File Spec: C:UsersAAD_9d9309968432AppDataLocalMicrosoftMicrosoft SQL Server Local DBInstancesADSyncMSDBLog.ldf Recursive: 0
     Component: ADSync
     Logical Path: CASTLESERVERLOCALDB#SH6D8FE0
     Component Result: 800423F4
     Component Message: (null)
         File Spec: C:Program FilesMicrosoft Azure AD SyncDataADSync.mdf Recursive: 0
         File Spec: C:Program FilesMicrosoft Azure AD SyncDataADSync_log.LDF Recursive: 0
  *——————————*

  Backup of volume C: has failed. Windows Backup encountered an error when accessing the remote shared folder. Please retry the operation after making sure that the remote shared folder is available and accessible.

  **************************************************************************************

• Hi,

  Could you please also try to check the event viewer for more information about windows server backup

  You could open Event Viewer from the Administrative Tools folder.

  2. Go to Applications and Services Logs.

  3. Expand Microsoft > Windows > Backup.

  Please also monitor to backup external drive.

  And according to your logs, you backup to Azure? Please also confirm with the Azure forum, the connection is fine.

  https://social.msdn.microsoft.com/forums/azure/en-US/home?forum=windowsazureonlinebackup

  Best Regards,

  Mary

  ---

  Please remember to mark the replies as answers if they help.
  If you have feedback for TechNet Subscriber Support, contact
  tnmff@microsoft.com.

• Same message when backing up to the NAS

  No We Dont Do any data backup to Azure. 

  Output from Event Viewer: Backup 

  ++++++++++++++++++++++++++++++++++

  Log Name:      Microsoft-Windows-Backup
  Source:        Microsoft-Windows-Backup
  Date:          1/15/2018 8:09:15 AM
  Event ID:      5
  Task Category: None
  Level:         Error
  Keywords:      
  User:          SYSTEM
  Computer:      CastleServer.castlemgmt.com
  Description:
  The backup operation that started at ‘‎2018‎-‎01‎-‎15T13:08:07.861842100Z’ has failed with following error code ‘0x807800C5’ (There was a failure in preparing the backup image of one of the volumes in the backup set.). Please review the event details for a
  solution, and then rerun the backup operation once the issue is resolved.
  Event Xml:
  <Event xmlns=»http://schemas.microsoft.com/win/2004/08/events/event»>
    <System>
      <Provider Name=»Microsoft-Windows-Backup» Guid=»{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}» />
      <EventID>5</EventID>
      <Version>3</Version>
      <Level>2</Level>
      <Task>0</Task>
      <Opcode>0</Opcode>
      <Keywords>0x4000000000000000</Keywords>
      <TimeCreated SystemTime=»2018-01-15T13:09:15.685578900Z» />
      <EventRecordID>44</EventRecordID>
      <Correlation />
      <Execution ProcessID=»6684″ ThreadID=»5148″ />
      <Channel>Microsoft-Windows-Backup</Channel>
      <Computer>CastleServer.castlemgmt.com</Computer>
      <Security UserID=»S-1-5-18″ />
    </System>
    <EventData>
      <Data Name=»BackupTemplateID»>{FDA7D107-3BDB-45BE-A0D4-40B2ED74818D}</Data>
      <Data Name=»HRESULT»>0x807800c5</Data>
      <Data Name=»DetailedHRESULT»>0x80780081</Data>
      <Data Name=»ErrorMessage»>%%2155348165</Data>
      <Data Name=»BackupState»>12</Data>
      <Data Name=»BackupTime»>2018-01-15T13:08:07.861842100Z</Data>
      <Data Name=»BackupTarget»>CastlefsitBackupsWindowsServerBackup</Data>
      <Data Name=»NumOfVolumes»>4</Data>
      <Data Name=»VolumesInfo»>&lt;VolumeInfo&gt;&lt;VolumeInfoItem Name=»System Reserved» OriginalAccessPath=»» State=»12″ HResult=»-2139619199″ DetailedHResult=»0″ PreviousState=»9″
  IsCritical=»1″ IsIncremental=»0″ BlockLevel=»1″ HasFiles=»0″ HasSystemState=»1″ IsCompacted=»0″ IsPruned=»0″ IsRecreateVhd=»0″ FullBackupReason=»2″ DataTransferred=»0″
  NumUnreadableBytes=»0″ TotalSize=»0″ TotalNoOfFiles=»0″ Flags=»554″ BackupTypeDetermined=»1″ SSBTotalNoOfFiles=»0″ SSBTotalSizeOnDisk=»0″ /&gt;&lt;VolumeInfoItem Name=»C:»
  OriginalAccessPath=»C:» State=»15″ HResult=»-2139619228″ DetailedHResult=»0″ PreviousState=»0″ IsCritical=»1″ IsIncremental=»0″ BlockLevel=»1″ HasFiles=»0″ HasSystemState=»1″
  IsCompacted=»0″ IsPruned=»0″ IsRecreateVhd=»0″ FullBackupReason=»2″ DataTransferred=»0″ NumUnreadableBytes=»0″ TotalSize=»0″ TotalNoOfFiles=»0″ Flags=»3624″ BackupTypeDetermined=»1″
  SSBTotalNoOfFiles=»0″ SSBTotalSizeOnDisk=»0″ /&gt;&lt;VolumeInfoItem Name=»D:» OriginalAccessPath=»D:» State=»15″ HResult=»-2139619228″ DetailedHResult=»0″ PreviousState=»0″
  IsCritical=»0″ IsIncremental=»0″ BlockLevel=»1″ HasFiles=»0″ HasSystemState=»0″ IsCompacted=»0″ IsPruned=»0″ IsRecreateVhd=»0″ FullBackupReason=»2″ DataTransferred=»0″
  NumUnreadableBytes=»0″ TotalSize=»0″ TotalNoOfFiles=»0″ Flags=»8″ BackupTypeDetermined=»1″ SSBTotalNoOfFiles=»0″ SSBTotalSizeOnDisk=»0″ /&gt;&lt;VolumeInfoItem Name=»E:»
  OriginalAccessPath=»E:» State=»15″ HResult=»-2139619228″ DetailedHResult=»0″ PreviousState=»0″ IsCritical=»0″ IsIncremental=»0″ BlockLevel=»1″ HasFiles=»0″ HasSystemState=»0″
  IsCompacted=»0″ IsPruned=»0″ IsRecreateVhd=»0″ FullBackupReason=»2″ DataTransferred=»0″ NumUnreadableBytes=»0″ TotalSize=»0″ TotalNoOfFiles=»0″ Flags=»8″ BackupTypeDetermined=»1″
  SSBTotalNoOfFiles=»0″ SSBTotalSizeOnDisk=»0″ /&gt;&lt;/VolumeInfo&gt;</Data>
      <Data Name=»SourceSnapStartTime»>2018-01-15T13:08:07.851815100Z</Data>
      <Data Name=»SourceSnapEndTime»>2018-01-15T13:09:02.446536700Z</Data>
      <Data Name=»PrepareBackupStartTime»>&lt;TimesList&gt;&lt;Time Time=»2018-01-15T13:09:10.626Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z»
  /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»PrepareBackupEndTime»>&lt;TimesList&gt;&lt;Time Time=»2018-01-15T13:09:10.636Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z»
  /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»BackupWriteStartTime»>&lt;TimesList&gt;&lt;Time Time=»2018-01-15T13:09:10.638Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z»
  /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»BackupWriteEndTime»>&lt;TimesList&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z»
  /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»TargetSnapStartTime»>1601-01-01T00:00:00.000000000Z</Data>
      <Data Name=»TargetSnapEndTime»>1601-01-01T00:00:00.000000000Z</Data>
      <Data Name=»DVDFormatStartTime»>&lt;TimesList&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»DVDFormatEndTime»>&lt;TimesList&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»MediaVerifyStartTime»>&lt;TimesList&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»MediaVerifyEndTime»>&lt;TimesList&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»BackupPreviousState»>9</Data>
      <Data Name=»ComponentStatus»>&lt;ComponentStatus&gt;&lt;/ComponentStatus&gt;</Data>
      <Data Name=»ComponentInfo»>&lt;ComponentInfo&gt;&lt;/ComponentInfo&gt;</Data>
      <Data Name=»SSBEnumerateStartTime»>1601-01-01T00:00:00.000000000Z</Data>
      <Data Name=»SSBEnumerateEndTime»>1601-01-01T00:00:00.000000000Z</Data>
      <Data Name=»SSBVhdCreationStartTime»>1601-01-01T00:00:00.000000000Z</Data>
      <Data Name=»SSBVhdCreationEndTime»>1601-01-01T00:00:00.000000000Z</Data>
      <Data Name=»SSBBackupStartTime»>1601-01-01T00:00:00.000000000Z</Data>
      <Data Name=»SSBBackupEndTime»>1601-01-01T00:00:00.000000000Z</Data>
      <Data Name=»SystemStateBackup»>&lt;SystemState IsPresent=»1″ HResult=»-2139619131″ DetailedHResult=»-2139619199″ /&gt;</Data>
      <Data Name=»BMR»>&lt;BMR IsPresent=»1″ HResult=»-2139619199″ DetailedHResult=»0″ /&gt;</Data>
      <Data Name=»VssFullBackup»>false</Data>
      <Data Name=»UserInputBMR»>true</Data>
      <Data Name=»UserInputSSB»>true</Data>
      <Data Name=»BackupSuccessLogPath»>C:WindowsLogsWindowsServerBackupBackup-15-01-2018_13-08-07.log</Data>
      <Data Name=»BackupFailureLogPath»>C:WindowsLogsWindowsServerBackupBackup_Error-15-01-2018_13-08-07.log</Data>
      <Data Name=»EnumerateBackupStartTime»>&lt;TimesList&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z»
  /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»EnumerateBackupEndTime»>&lt;TimesList&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z»
  /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»PruneBackupStartTime»>&lt;TimesList&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z»
  /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»PruneBackupEndTime»>&lt;TimesList&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z»
  /&gt;&lt;Time Time=»1601-01-01T00:00:00.000Z» /&gt;&lt;/TimesList&gt;</Data>
      <Data Name=»BackupFlags»>0xd</Data>
      <Data Name=»ComponentInfoSummary»>&lt;ComponentInfoSummary ComponentInfoArrayPresent=»1″ TotalComponents=»0″ SucceededComponents=»0″ /&gt;</Data>
    </EventData>
  </Event>

  +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

• • Edited by

    Thursday, January 18, 2018 7:33 AM

• This is resolved.

  Shadow Copy Storage association
     For volume: (C:)?Volume{b9278ec9-0000-0000-0000-501f00000000}
     Shadow Copy Storage volume: (C:)?Volume{b9278ec9-0000-0000-0000-501f00000000}
     Used Shadow Copy Storage space: 33.7 GB (3%)
     Allocated Shadow Copy Storage space: 38.2 GB (4%)
     Maximum Shadow Copy Storage space: 93.1 GB (10%)

  This is the update that knocked things out of wack.

  https://www.catalog.update.microsoft.com/ScopedViewInline.aspx?updateid=685f03c4-8329-4a6e-bb32-9558abca8906

  I changed out the usb backup drive

  Formatted a new one.

  Restore from the system only from a previous backup. Ran Windows updates

  Removed all backup operators. Restart. Added them back.

  Backup went thru without errors.

  Now to just have to check why our Carbonite Cloud Backup is not working.

  • Proposed as answer by
    Mary Dong
    Friday, January 19, 2018 2:59 AM

• Hi,

  Please also contact the Carbonite Cloud side for more suggestion.

  And glad that you figure out and you could also mark the helpful reply as the answer for anyone else to do a reference.

  Best Regards,

  Mary

  ---

  Please remember to mark the replies as answers if they help.
  If you have feedback for TechNet Subscriber Support, contact
  tnmff@microsoft.com.

  • Edited by
    Mary Dong
    Friday, January 19, 2018 3:20 AM

• Hi Grinch

  We are experiencing the same issue.

  I’m not sure I understand your solution. Can you detail what exactly resolved the issue? 

• did you resolve this issue Rick?

Я пытаюсь настроить Windows Backup для резервного копирования моего ноутбука на сетевой накопитель. Резервное копирование выполняется около часа, а затем не дает код ошибки 0x8078015B.

когда я проверил журнал ошибок windows, я нахожу запись, которую я перечислил ниже. Есть идеи, как решить эту проблему? Если мне нужно отключить службы по одному, мне может потребоваться несколько недель, чтобы выяснить, что вызывает проблему.

Log Name:      Application
Source:        Microsoft-Windows-Backup
Date:          15/10/2010 22:13:50
Event ID:      517
Task Category: None
Level:         Error
Keywords:      
User:          SYSTEM
Computer:      Laptop
Description:
The backup operation that started at '‎2010‎-‎10‎-‎15T18:06:13.550844800Z' has failed with following error code '2155348315' (Windows Backup encountered an error when accessing the remote shared folder.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Backup" Guid="{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}" />
    <EventID>517</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2010-10-15T21:13:50.478235300Z" />
    <EventRecordID>121885</EventRecordID>
    <Correlation />
    <Execution ProcessID="7968" ThreadID="5460" />
    <Channel>Application</Channel>
    <Computer>Laptop</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BackupTime">2010-10-15T18:06:13.550844800Z</Data>
    <Data Name="ErrorCode">2155348315</Data>
    <Data Name="ErrorMessage">%%2155348315</Data>
  </EventData>
</Event>

вы поддерживаете какие-либо удаленные акции?

Это «0x8078015B — ошибка при доступе к удаленной общей папке [archive.org] » кажется, единственное, что я могу найти с этим кодом ошибки вместе с решением.

Если вы получаете ошибки ниже, делая резервную копию в Windows 7, просто удалить или переместить старую резервную копию. По какой-то причине, чтобы сделать резервную копию 500 + GB, ему нужно 500 GB бесплатно В дополнение к пространству, которое он собирается удалить из предыдущий образ системы. Я думаю, они делают это, сначала создавая полную резервную копию, а затем удаляя старую. Поэтому, если вы хотите сохранить резервную копию 500 ГБ, вам понадобится 1 ТБ пространства (плюс нормальная погрешность 10%, поэтому 1.1 ТБ).

и, конечно же, Windows не позволит вам включить образ системы только одного диска… брр, одно окна на единственный, что нужен образ; остаток резервного копирования обратное.. но все равно. Просто вытри свой старый, и все будет хорошо.

надеюсь, что это пригодиться.

У меня была такая же ошибка при попытке использовать резервное копирование Windows (Windows 7 Backup) на Windows 10 Home. Мое задание резервного копирования должно было создать резервную копию TP для Seagate PersonalCloud NAS decice. Ошибка говорит, резервного копирования Windows не может получить доступ к целевому местоположению, хотя архивации Windows позволь мне выбрать место как совместимое место для резервного копирования.
Оказывается, проблема в том, что Windows 10 думал, что беспроводная сеть, я подключен к общедоступной сети, когда я подключен к моей домашней (Частная сеть…по любой причине.

Так вот как можно сказать, окна это ОК, чтобы разрешить совместное использование и доступ к общим папкам, принтерам и т. д. В частной сети.

1. откройте все настройки, либо нажав на нее в Центре действий значок (нижний правый угол экрана) или щелкнув правой кнопкой мыши кнопку Пуск Windows (нижний левый угол).
2. нажмите сеть и интернет.
3. нажмите WIFI в левой части экрана.
4. нажмите имя сети, к которой вы подключены, прямо под переключателем слайдов, который позволяет включать и выключать Wi-Fi (чуть выше показать доступные сети). Это показывает свойства сети, к которой вы подключены.
5. справа внизу, где написано сделать это устройство видимым, сдвиньте переключатель в положение ON.
   Вот и все! Это позволит получить доступ к общим папкам на других компьютерах, а также позволит другим компьютерам получить доступ к общим папкам, принтерам и т. д вы открыты и доступны.

работал на 3 Windows 10 компьютеров для меня.
Примечание: Если вы подключаетесь к другой сети Wi-Fi, вам, возможно, придется повторить эти шаги для каждой другой беспроводной сети, к которой вы подключаетесь. Помните, что вы, вероятно, не захотите делать это в реальной общедоступной сети, такой как магазин или ресторан, потому что люди, которых вы не знаете, подключены к той же сети.

Я получил эту ошибку несколько раз; было нелегко воспроизвести. Несколько вещей, которые я изменил (которые, казалось, помогли):

• я перестал работать на моем компьютере во время резервного копирования (я подозреваю, что удаление файлов в данный момент Windows пытается создать резервную копию может привести к этой ошибке?).
• Я подключил в и USB-порты на моем портативном диске Seagate Fast HDD (место назначения для резервных копий), поскольку я не уверен, что один порт смог обеспечить достаточную мощность во время вся резервная копия. подробнее об этом здесь.