Произошла неизвестная ошибка 0x80070057 outlook

“I am using Outlook 2016 with exchange server (on Windows 10 platform). Since last week I have started receiving error message 0x80070057 in MS Outlook whenever I perform a send/receive operation. This is a new laptop, and I have been using it for less than a month. How can I overcome this issue?”

Queries like these are quite common and are growing in numbers. Send/receive error code 0x80070057 is exclusive to MS Outlook and is found to have affected Outlook 2010, 2013, 2016 and 2019 users. If you are one of the few unlucky ones, then you might see the following error message whenever you click on the send/receive button.

Communication tools like MS Outlook are used by many individual users and corporations. There is no doubt that MS Outlook is the most trusted email client around the globe. Like any other tool, Outlook too is not perfect and need a few bug fixes. Common errors and corruption issues such as Outlook Not Responding and File Access Denied can come up from time to time. However, recently, a new 0x80070057 error has been reported to Microsoft community by several Outlook users. This happens when the user clicks on send/receive tab; this, in turn, can make Outlook client freeze and can also prohibit the user from sending or receiving emails. Moreover, it might even stop you from connecting to Microsoft Exchange. Several users with relatively newer Outlook profiles on Microsoft Exchange server repeatedly encountered this error.

Causes of error code 0x80070057

Primarily this error can pop-up during synchronization of MS Outlook with Exchange server. Following are the few known causes of this error:

• Selecting Auto-Account setup method instead of manually configuring the account to create a new profile in Outlook.
• Malware attacks.
• Missing or corrupt registry entries.
• Abrupt system/Outlook shutdown due to power surge.
• Corruption of PST or OST files.
• Disruptions in the internet connectivity.

Ways to Manually Fix Error Code 0x80070057

We have devised a few ways to manually fix the error code 0x80070057 which are outlined below:

Method #1: App Troubleshooter for Windows 10

App Troubleshooter is capable of troubleshooting and fixing all issues you might be facing since upgrading from an older Windows version to new version.

1. Go to the Search tab and type Troubleshooting.

   

2. Now click on System and Security.

   

3. Next, click on Windows update and follow the instructions.

   

Method #2: Run System File Checker (SFC)

System file checker (SFC) is a tool from Microsoft that can repair corrupted files in a Windows installation.

1. Go to the Search tab and type cmd.

   

2. Make sure to run the command prompt as administrator.

   

3. Next, type sfc/scannow in the text box and follow the instructions.

   

Method #3: Reinstall Outlook Client

It is often the incorrect Outlook installation which is responsible for the error code 0x80070057. So, go to the Control panel and look for Programs and Features. Then look for MS Outlook and Uninstall it, then reinstall it to check if it worked.

Method #4: Repair Outlook Data Files using Scanpst.exe

One can also take advantage of the inbuilt repair tool known as Scanpst.exe to repair your PST or OST files. For Outlook 356, 2019 and 2016 Scanpst.exe can be found here-

(Any version) C:Program FilesMicrosoft Officerootoffice16

Method #5: Update Drivers

1. Go to Search and type Device Manager.

   

2. In the list of all the Devices, choose Disk drivers and expand it.

   

3. Click the option Update Driver Software.

   

Method #6: Run Outlook in Safe Mode

1. Go to Start > Run
2. Type outlook /safe in the text box and click OK.

   

3. Next, in the Choose Profile dialog box, choose the default profile settings, and click OK.

   

4. This will automatically open the outlook in the safe mode. Check the title bar to confirm it.

   

Third Party Tool- Kernel for Outlook PST

If you have tried all the above manual methods to get past error code 0x80070057 but to no avail. It might be time to consider using a professional third-party tool for this purpose. One such tool is Kernel for Outlook PST Repair. This tool comes jam-packed with impressive features and is equipped with state-of-the-art algorithms. Some of the salient features are outlined below:

• Repair large sized PST files
• Recover deleted email items in a jiffy
• Can also repair ANSI and UNICODE file format PST files
• Saves recovered PST to DBX, MBOX, MSG, EML, TXT, RTF, HTML, and MHTML formats.
• Can export the recovered PST file to Office 365, email servers and web mails.

Once you are done with the installation, launch the tool. The welcome screen shows a friendly user interface. One can either select a single file or multiple PST files for repair (see the snippet below).

Conclusion

In conclusion, we have briefly discussed the cause of error code 0x80070057.

Moreover, we have looked at a total of six manual methods to overcome this issue. Additionally, we have discussed features of Kernel for Outlook Repair tool, in case you are unable to solve the problem with the manual methods. We recommend Kernel tool as it can accomplish Outlook data repair related tasks quite easily

• Download Free 100% SECURE
• Buy Now

“I am using Outlook 2016 with exchange server (on Windows 10 platform). Since last week I have started receiving error message 0x80070057 in MS Outlook whenever I perform a send/receive operation. This is a new laptop, and I have been using it for less than a month. How can I overcome this issue?”

Queries like these are quite common and are growing in numbers. Send/receive error code 0x80070057 is exclusive to MS Outlook and is found to have affected Outlook 2010, 2013, 2016 and 2019 users. If you are one of the few unlucky ones, then you might see the following error message whenever you click on the send/receive button.

Communication tools like MS Outlook are used by many individual users and corporations. There is no doubt that MS Outlook is the most trusted email client around the globe. Like any other tool, Outlook too is not perfect and need a few bug fixes. Common errors and corruption issues such as Outlook Not Responding and File Access Denied can come up from time to time. However, recently, a new 0x80070057 error has been reported to Microsoft community by several Outlook users. This happens when the user clicks on send/receive tab; this, in turn, can make Outlook client freeze and can also prohibit the user from sending or receiving emails. Moreover, it might even stop you from connecting to Microsoft Exchange. Several users with relatively newer Outlook profiles on Microsoft Exchange server repeatedly encountered this error.

Causes of error code 0x80070057

Primarily this error can pop-up during synchronization of MS Outlook with Exchange server. Following are the few known causes of this error:

• Selecting Auto-Account setup method instead of manually configuring the account to create a new profile in Outlook.
• Malware attacks.
• Missing or corrupt registry entries.
• Abrupt system/Outlook shutdown due to power surge.
• Corruption of PST or OST files.
• Disruptions in the internet connectivity.

Ways to Manually Fix Error Code 0x80070057

We have devised a few ways to manually fix the error code 0x80070057 which are outlined below:

Method #1: App Troubleshooter for Windows 10

App Troubleshooter is capable of troubleshooting and fixing all issues you might be facing since upgrading from an older Windows version to new version.

1. Go to the Search tab and type Troubleshooting.

   

2. Now click on System and Security.

   
3. Next, click on Windows update and follow the instructions.

   

Method #2: Run System File Checker (SFC)

System file checker (SFC) is a tool from Microsoft that can repair corrupted files in a Windows installation.

1. Go to the Search tab and type cmd.

   

2. Make sure to run the command prompt as administrator.

   

3. Next, type sfc/scannow in the text box and follow the instructions.

   

Method #3: Reinstall Outlook Client

It is often the incorrect Outlook installation which is responsible for the error code 0x80070057. So, go to the Control panel and look for Programs and Features. Then look for MS Outlook and Uninstall it, then reinstall it to check if it worked.

Method #4: Repair Outlook Data Files using Scanpst.exe

One can also take advantage of the inbuilt repair tool known as Scanpst.exe to repair your PST or OST files. For Outlook 356, 2019 and 2016 Scanpst.exe can be found here-

(Any version) C:Program FilesMicrosoft Officerootoffice16

Method #5: Update Drivers

1. Go to Search and type Device Manager.

   

2. In the list of all the Devices, choose Disk drivers and expand it.

   

3. Click the option Update Driver Software.

   

Method #6: Run Outlook in Safe Mode

1. Go to Start > Run
2. Type outlook /safe in the text box and click OK.

   

3. Next, in the Choose Profile dialog box, choose the default profile settings, and click OK.

   

4. This will automatically open the outlook in the safe mode. Check the title bar to confirm it.

   

Third Party Tool- Kernel for Outlook PST

If you have tried all the above manual methods to get past error code 0x80070057 but to no avail. It might be time to consider using a professional third-party tool for this purpose. One such tool is Kernel for Outlook PST Repair. This tool comes jam-packed with impressive features and is equipped with state-of-the-art algorithms. Some of the salient features are outlined below:

• Repair large sized PST files
• Recover deleted email items in a jiffy
• Can also repair ANSI and UNICODE file format PST files
• Saves recovered PST to DBX, MBOX, MSG, EML, TXT, RTF, HTML, and MHTML formats.
• Can export the recovered PST file to Office 365, email servers and web mails.

Once you are done with the installation, launch the tool. The welcome screen shows a friendly user interface. One can either select a single file or multiple PST files for repair (see the snippet below).

Conclusion

In conclusion, we have briefly discussed the cause of error code 0x80070057.

Moreover, we have looked at a total of six manual methods to overcome this issue. Additionally, we have discussed features of Kernel for Outlook Repair tool, in case you are unable to solve the problem with the manual methods. We recommend Kernel tool as it can accomplish Outlook data repair related tasks quite easily

• Download Free 100% SECURE
• Buy Now

На чтение 6 мин. Просмотров 3.8k. Опубликовано 03.09.2019

This is a quite common error on Outlook 2010 x64.

Error Code: An unknown error occurred, error code: 0×80070057
Symptom:  It occurs when you try to add a new Exchange account in Outlook 2010
                 And in most cases because you try to use the AutoAccountSetup to create the new account

Solution:

1. Manualy create the Outlook 2010 Profile using this tutorial.
a. Go to Control Panel / Select Small Icons from the right menu / Click on MAIL / E-mail Accounts / New / E-mail Account:

b. Select Manually configure server settings or additional server types, then click NEXT:

c. Select Microsoft Exchange or compatible service, then click NEXT:

d. Complete the next step with your exchange server and user name, then click on Check Name, andNEXT:

e. Click FINISH and enjoy your new account.

2. Install the hotfix for this error:

2281463 Description of the Outlook 2010 hotfix package (outlook-x-none.msp): August 31, 2010
http://support.microsoft.com/default.aspx?scid=kb;en-US;2281463

More information from Microsoft:

When you create an Outlook profile by using the Auto Account Setup process, a Lightweight Directory Access Protocol (LDAP) query is first performed to look up the user who is currently logged on. Then, this user’s e-mail address and Exchange server information is returned from Active Directory Domain Services. This LDAP query is successful in Outlook 2010, and the query is not the cause of the error message that is mentioned in the “Symptoms” section.

When you click Next in the Auto Account Setup process to connect with your server and finish creating the profile, Outlook 2010 has some new additional code (This code is not found in Outlook 2007) to make sure that you do not add the same Exchange account two times. This new code assumes that Autodiscover succeeds. And, it pessimistically assumes that if Autodiscover fails, you might be trying to add a duplicate Exchange account. Because Autodiscover is expected to fail in almost all configurations that involve an Exchange 2003 mailbox, this new code generates the 0×80070057 error.

In this scenario, you can force a successful Autodiscover connection by using a local Autodiscover.xml file and some registry data. This registry data forces Outlook to use a local Autodiscover.xml file for Autodiscover queries.

The following is an example Autodiscover.xml file:

<Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">

  <Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">

    <Account>

      <AccountType>email</AccountType>

      <Action>settings</Action>

      <Protocol>

        <Type>EXCH</Type>

        <Server>E2K3.wingtiptoys.com</Server>

      </Protocol>

    </Account>

  </Response>

</Autodiscover>

Workaround

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 How to back up and restore the registry in Windows

To use this workaround, follow these steps:

1. Create the Autodiscover.xml file by using the example in the More information section of this article as a template. Make sure that you enter your Exchange Server 2003 server name in the<Server> tag.
2. Save the file to either a local folder on the hard disk or to a network share that everyone can access.
3. On the Outlook client, deploy the following registry data:

Key: HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0OutlookAutoDiscover

DWORD: PreferLocalXML
Value: 1

String: the name of your domain

Value: thepath of the Autodiscover.xml file that includes the file name

1. Create your Outlook profile by using the Auto Account Setup process.

ENJOY.

And if you encounter any problems feel free to comment / contact me.

If you receive the error 0x80070057 when you try to download the Offline Address Book (.oab) in Microsoft Outlook, then this post is intended to help you. In this post, we will identify the potential causes, as well as provide the most suitable solutions to successfully resolve the issue.

When you encounter this issue, you’ll receive the full error message below along the following lines;

Task [email protected] reported error (0x80070057): ‘Sorry, something went wrong. You may want to try again’

Where the [email protected] placeholder represents your SMTP mail server address.

You’ll encounter this issue because the Exchange server is configured to enable Offline Address Book download by using Public Folder distribution only.

If the Offline Address Book won’t download in Outlook with the error code 0x80070057, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue on your computer.

1. Disable Exchange Cache Mode in Outlook client
2. Configure Exchange server to download OAB using web-based distribution
3. Configure Outlook desktop client with email settings for Outlook.com
4. Create new Outlook profile
5. Repair Outlook PST (data) files
6. Run Microsoft Support and Recovery Assistant tool

Let’s take a look at the description of the process involved concerning each of the listed solutions.

1] Disable Exchange Cache Mode in Outlook client

You can begin troubleshooting to fix the Offline Address Book won’t download in Outlook with the error code 0x80070057 by disabling Exchange Cache Mode in the Outlook client installed on your PC.

To disable Exchange Cache Mode in Outlook client, do the following:

• Launch Outlook.
• Click File > Account Settings > Account Settings.
• Select the Exchange or Office 365 account that you want to download the .oab for.
• Click Change.
• Under Offline Settings, uncheck the Use Cached Exchange Mode to download email to an Outlook data file option.

See if the error is fixed. If not, try the next solution.

2] Configure Exchange server to download OAB using web-based distribution

This solution requires the Exchange server administrator to make sure that OAB can be downloaded by using web-based distribution, in addition to configuring the Autodiscover service correctly for the Exchange server organization.

To check this configuration, do the following:

Note: Outlook 2013 and later versions support only OAB version 4.

• Open Exchange Management console.
• Navigate to Organization Configuration > Mailbox > Database Management.
• Choose the appropriate mailbox server.
• Click Properties > Client Settings.
• Navigate to Organization Configuration > Mailbox > Offline Address Book.
• Choose OAB > Properties > Distribution.

Try the next solution if web-based distribution is already enabled but the issue persists.

3] Configure Outlook desktop client with email settings for Outlook.com

This solution requires you to configure Outlook desktop client using Outlook for Web email settings. After the configuration, try downloading the Offline Outlook Address Book and see if the procedure completes without the error code in view. Otherwise try the next solution.

4] Create new Outlook profile

This solution requires you to manually create a new Outlook profile by following the instructions in the guide(s) on how to fix Microsoft Outlook crashes with Error Code 0xc0000005 or Error 0x8004010F, Outlook data file cannot be accessed.

5] Repair Outlook PST (data) files

Another viable solution you can try to fix the error in hand is to repair Outlook PST (data) files. If this task wasn’t helpful, you can reset or repair the Outlook app or you can uninstall Office (remove the OAB and OST files), reinstall Office suite and then set up & configure Outlook on your Windows 11/10 computer.

6] Run Microsoft Support and Recovery Assistant tool

This solution requires you to run the Microsoft Support and Recovery Assistant tool. Alternatively, you can use the command-line version of Microsoft SaRA tool on your Windows 11/10 computer.

The tool can help you with Outlook if:

• Outlook won’t start
• Can’t setup Office 365 email in Outlook
• Outlook keeps asking for password
• Outlook keeps “Trying to connect…” or gets “Disconnected”
• Shared mailboxes or shared calendars don’t work
• Problems with Calendar
• Outlook not responding, keeps crashing or has stopped working
• Outlook can’t send, receive, or find the email
• Email in Outlook not syncing

Any of these solutions should work for you!

Related post: Error 0x8007007A when downloading Offline Address Book in Outlook

How do I force an Offline Address Book to download?

To force an Offline Address Book to download, follow these steps: On the Tools menu, point to Send/Receive, and then click Download Address Book. In the Offline Address Book dialog box, make sure that the Download changes since last Send/Receive option is checked. Click OK.

Why does Outlook default to Offline Address Book?

Outlook defaults to Offline Address Book because the default configuration for an Outlook client is to use a feature called the Cached Exchange Mode. In Cached Exchange Mode, the default is to use the Offline Address Book (OAB) which normally is preferred because it is more responsive than the online version.

If you receive the error 0x80070057 when you try to download the Offline Address Book (.oab) in Microsoft Outlook, then this post is intended to help you. In this post, we will identify the potential causes, as well as provide the most suitable solutions to successfully resolve the issue.

When you encounter this issue, you’ll receive the full error message below along the following lines;

Task [email protected] reported error (0x80070057): ‘Sorry, something went wrong. You may want to try again’

Where the [email protected] placeholder represents your SMTP mail server address.

You’ll encounter this issue because the Exchange server is configured to enable Offline Address Book download by using Public Folder distribution only.

If the Offline Address Book won’t download in Outlook with the error code 0x80070057, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue on your computer.

1. Disable Exchange Cache Mode in Outlook client
2. Configure Exchange server to download OAB using web-based distribution
3. Configure Outlook desktop client with email settings for Outlook.com
4. Create new Outlook profile
5. Repair Outlook PST (data) files
6. Run Microsoft Support and Recovery Assistant tool

Let’s take a look at the description of the process involved concerning each of the listed solutions.

1] Disable Exchange Cache Mode in Outlook client

You can begin troubleshooting to fix the Offline Address Book won’t download in Outlook with the error code 0x80070057 by disabling Exchange Cache Mode in the Outlook client installed on your PC.

To disable Exchange Cache Mode in Outlook client, do the following:

• Launch Outlook.
• Click File > Account Settings > Account Settings.
• Select the Exchange or Office 365 account that you want to download the .oab for.
• Click Change.
• Under Offline Settings, uncheck the Use Cached Exchange Mode to download email to an Outlook data file option.

See if the error is fixed. If not, try the next solution.

2] Configure Exchange server to download OAB using web-based distribution

This solution requires the Exchange server administrator to make sure that OAB can be downloaded by using web-based distribution, in addition to configuring the Autodiscover service correctly for the Exchange server organization.

To check this configuration, do the following:

Note: Outlook 2013 and later versions support only OAB version 4.

• Open Exchange Management console.
• Navigate to Organization Configuration > Mailbox > Database Management.
• Choose the appropriate mailbox server.
• Click Properties > Client Settings.
• Navigate to Organization Configuration > Mailbox > Offline Address Book.
• Choose OAB > Properties > Distribution.

Try the next solution if web-based distribution is already enabled but the issue persists.

3] Configure Outlook desktop client with email settings for Outlook.com

This solution requires you to configure Outlook desktop client using Outlook for Web email settings. After the configuration, try downloading the Offline Outlook Address Book and see if the procedure completes without the error code in view. Otherwise try the next solution.

4] Create new Outlook profile

This solution requires you to manually create a new Outlook profile by following the instructions in the guide(s) on how to fix Microsoft Outlook crashes with Error Code 0xc0000005 or Error 0x8004010F, Outlook data file cannot be accessed.

5] Repair Outlook PST (data) files

Another viable solution you can try to fix the error in hand is to repair Outlook PST (data) files. If this task wasn’t helpful, you can reset or repair the Outlook app or you can uninstall Office (remove the OAB and OST files), reinstall Office suite and then set up & configure Outlook on your Windows 11/10 computer.

6] Run Microsoft Support and Recovery Assistant tool

This solution requires you to run the Microsoft Support and Recovery Assistant tool. Alternatively, you can use the command-line version of Microsoft SaRA tool on your Windows 11/10 computer.

The tool can help you with Outlook if:

• Outlook won’t start
• Can’t setup Office 365 email in Outlook
• Outlook keeps asking for password
• Outlook keeps “Trying to connect…” or gets “Disconnected”
• Shared mailboxes or shared calendars don’t work
• Problems with Calendar
• Outlook not responding, keeps crashing or has stopped working
• Outlook can’t send, receive, or find the email
• Email in Outlook not syncing

Any of these solutions should work for you!

Related post: Error 0x8007007A when downloading Offline Address Book in Outlook

How do I force an Offline Address Book to download?

To force an Offline Address Book to download, follow these steps: On the Tools menu, point to Send/Receive, and then click Download Address Book. In the Offline Address Book dialog box, make sure that the Download changes since last Send/Receive option is checked. Click OK.

Why does Outlook default to Offline Address Book?

Outlook defaults to Offline Address Book because the default configuration for an Outlook client is to use a feature called the Cached Exchange Mode. In Cached Exchange Mode, the default is to use the Offline Address Book (OAB) which normally is preferred because it is more responsive than the online version.

Произошла ошибка – это сообщение об ошибке, которое возникает у некоторых пользователей Outlook при отправке, получении, открытии или удалении сообщений электронной почты. Это сообщение об ошибке более конкретно гласит: « Произошла неизвестная ошибка ». Ошибка может включать 0x80040119, 0x80040600, 0x80070057, 0x800CCC67 и другие коды, и обычно это происходит из-за поврежденных файлов PST. Вот несколько советов, которые могут решить проблему « произошла неизвестная ошибка » для пользователей Outlook.

Как исправить «Произошла неизвестная ошибка» в Outlook

1. Запустите антивирусную проверку
2. Временно выключите антивирус
3. Удалить надстройки Microsoft Outlook
4. Настройте новый профиль учетной записи Outlook
5. Исправление поврежденных файлов PST с помощью инструмента восстановления папки «Входящие»
6. Исправление Outlook с помощью стороннего программного обеспечения
7. Используйте пакет исправлений Outlook 2010

1. Запустите антивирусную проверку

Вирус мог повредить файлы данных Outlook. Это более вероятно, если ваше стороннее антивирусное программное обеспечение нуждается в обновлении. Сначала убедитесь, что ваше антивирусное программное обеспечение обновлено; а затем запустите сканирование с помощью утилиты. Обычно вы можете выбрать опцию проверки обновлений в большинстве антивирусных утилит для обновления программного обеспечения. Например, Avast имеет опцию Обновить в контекстном меню панели задач.

Если у вас еще не установлена ​​сторонняя утилита, ознакомьтесь с этим руководством по программному обеспечению. Большинство более эффективных антивирусных утилит также имеют бесплатные версии. Кроме того, вы можете использовать приложение Защитника Windows в Windows.

Читайте также: 7 программное обеспечение для сканирования электронной почты, которые обнаруживают и удаляют вирусы и спам

2. Временно выключите антивирус

Выключение антивирусного программного обеспечения может быть хорошим решением для неизвестных ошибок с кодом 0x800CCC67. В этом случае антивирусная утилита может блокировать протокол SMTP. Большинство антивирусных утилит включают опцию отключения своего рода в контекстном меню панели задач.

Таким образом, щелкните правой кнопкой мыши значок антивирусного программного обеспечения на панели задач и выберите параметр отключения, чтобы отключить утилиту. Затем попробуйте отправить письмо из Outlook еще раз, чтобы увидеть, если это решило проблему.

3. Удалить надстройки Microsoft Outlook

Надстройки могут генерировать многочисленные ошибки Outlook. Таким образом, удаление надстроек может также исправить неизвестные ошибки Outlook. Вот как вы можете удалить надстройки из Outlook.

1. Сначала щелкните правой кнопкой мыши ярлык Outlook и выберите Запуск от имени администратора , чтобы открыть приложение.
2. Нажмите Файл > Параметры , чтобы открыть окно параметров Outlook.
3. Нажмите Надстройки , чтобы открыть параметры, показанные ниже.
   
4. Выберите Надстройка COM в раскрывающемся меню «Управление» и нажмите кнопку Перейти . Откроется новое окно со списком ваших надстроек.
5. Теперь вы можете полностью удалить надстройку, установив ее флажок и нажав Удалить . Или снимите флажки, чтобы отключить надстройки.
6. Нажмите кнопку ОК , чтобы закрыть окно.

4. Настройте новый профиль учетной записи Outlook

Ваш профиль Outlook может быть поврежден. В этом случае установка нового профиля новой учетной записи в Outlook может реально исправить неизвестную ошибку. Вот как вы можете настроить новый профиль Outlook.

1. Сначала нажмите кнопку Cortana на панели задач Windows 10.
2. Введите «Панель управления» в поле поиска и выберите, чтобы открыть панель управления.
3. Нажмите 32-разрядная почта , чтобы открыть окно почты.
4. Нажмите кнопку Показать профили , а затем выберите параметр Добавить в диалоговом окне Mail, чтобы создать новую учетную запись.
5. После настройки новой учетной записи установите переключатель Всегда использовать этот профиль в окне «Почта».
6. Выберите новый профиль в раскрывающемся меню и нажмите кнопку ОК .

5. Исправьте поврежденные файлы PST с помощью Inbox Repair Tool.

Исправление поврежденных файлов данных PST является одним из лучших общих исправлений для неизвестных ошибок в Outlook. Таким образом, Outlook включает в себя средство восстановления папки «Входящие», в противном случае Scanpst.exe, для восстановления файлов PST. Вот как вы можете сканировать PST с помощью этой утилиты.

1. Если вы не уверены, где находится PST-файл на вашем жестком диске, проверьте его путь в окне настройки почты. Откройте панель управления и нажмите Почта 32-разрядная , чтобы открыть настройки почты.
2. Затем нажмите кнопку Показать профили .
3. Выберите профиль Outlook, который нужно исправить.
4. Перейдите на вкладку «Файлы данных», в которой указан путь к файлу данных Outlook. Обратите внимание на путь файла PST по умолчанию, включенный в эту вкладку.
5. Закройте окно «Почта» и откройте средство восстановления папки «Входящие» Outlook, введя «Scanpst.exe» в окнах поиска Cortana или File Explorer.
6. Нажмите кнопку Обзор , чтобы выбрать файл PST.
7. Нажмите кнопку Пуск , чтобы начать сканирование PST.

6. Исправьте Outlook с помощью стороннего программного обеспечения

Существует множество сторонних утилит, с помощью которых вы можете восстанавливать PST-файлы Outlook. OutlookFIX, Outlook PST Repair и Stellar Phoenix – три из них, которые включают инструменты восстановления PST. Stellar Phoenix имеет пробную версию, с помощью которой вы можете восстановить файл данных. Вот как вы можете исправить PST с помощью программного обеспечения Phoenix.

1. Нажмите кнопку Бесплатная загрузка на этой веб-странице, чтобы сохранить мастер установки программного обеспечения. Установите программу с помощью мастера настройки и откройте окно Stellar Phoenix.
2. Нажмите кнопку Обзор в диалоговом окне «Выбрать файл PST для восстановления», чтобы выбрать файл PST для сканирования.
   
3. Нажмите кнопку Восстановить , чтобы исправить файл PST.
4. Затем программное обеспечение предоставляет предварительный просмотр восстановленных элементов файла PST. Вы можете нажать кнопку Сохранить восстановленные файлы на вкладке “Главная”, чтобы сохранить детали сканирования.

• ЧИТАЙТЕ ТАКЖЕ: 7 лучших программ для ремонта и оптимизации ПК

7. Пакет исправлений Outlook 2010

Это исправление более конкретно относится к неизвестным ошибкам с кодом 0x80070057, которые обычно возникают при попытке настроить новые профили с помощью процесса автоматической настройки учетной записи в MS Outlook 2010. Microsoft имеет пакет исправлений для ошибки 0x80070057. Однако не ожидайте, что это исправление исправит любую другую неизвестную ошибку.

Вы можете сохранить этот пакет исправлений в Windows, нажав кнопку Загрузка исправлений доступна на этой странице веб-сайта. Затем введите адрес электронной почты, чтобы вы могли получить электронное письмо со ссылкой для загрузки и паролем исправления. Запустите исправление exe, введите требуемый пароль и перезапустите Windows после того, как исправление сотворит свое волшебство.

Это одни из лучших решений для сообщений об ошибках Произошла неизвестная ». Если по-прежнему требуются дополнительные исправления, обратитесь к Помощнику по поддержке и восстановлению для Office 365, который также может решить многочисленные проблемы с MS Outlook.

Примечание редактора . Этот пост был первоначально опубликован в октябре 2017 года и с тех пор был полностью переработан и обновлен для обеспечения свежести, точности и полноты.